Carrier/rack problems of the 2009 GMC Yukon - part 2

57 problems related to carrier/rack have been reported for the 2009 GMC Yukon. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2009 GMC Yukon based on all problems reported for the 2009 Yukon.

36 Carrier/rack problem

Failure Date: 09/16/2015

Cracked dashboard.

37 Carrier/rack problem

Failure Date: 09/01/2015

The vehicles dash has cracked in multiple locations. The first crack has occurred in the corner of the passenger side airbag introducing a potential structural and debris concern upon an airbag deflation. The second crack has occurred directly above the steering wheel from the defrost air vents all the way to the top of the dash panel. A third has arose just to the left of the second, again traveling from the vent to the top of the contours above the instrument panel. This is not only a matter of concern for safety, but not the level of quality one would expect from a vehicle with a sticker price north of $50k. There is no longer structure integrity within the dash and it now bounces embarrassingly with every bump in the road. Very unhappy with the quality of this defective dash.

38 Carrier/rack problem

Failure Date: 09/01/2015

I have two cracks in my dash. One on the driver side and one that goes directly to the airbag.

39 Carrier/rack problem

Failure Date: 07/23/2015

2009 GMC Yukon xl, 61000 miles. Dash around the airbag and all over the instrument cluster has cracked in multiple places. This vehicle has not been in any accidents and has never been driven off road. It has always been garaged. This is a very common problem with chevy/GMC trucks. If the airbag deploys there is a very good chance that pieces of the dash will pose a significant hazard to the vehicle occupants.

40 Carrier/rack problem

Failure Date: 07/08/2015

Crack on dashboard connected to where air bag.

41 Carrier/rack problem

Failure Date: 06/12/2015

A major problem with dashboard cracking in several places is a safety concern if air bags are deployed. Gm will not recognize the defect. Many complaints and no recall issued for this safety concern. Dashboard is cracked in several places directly behind airbag.

42 Carrier/rack problem

Failure Date: 06/01/2015

Dashboard is cracked on both the drivers side and on the passenger side to the airbag compartment. Did not have any accident or other damage, it just cracked. I am concerned that were the airbags to deploy that the dashboard fragments would become projectiles.

43 Carrier/rack problem

Failure Date: 10/28/2014

My dash cracked in several areas, in front of steering wheel and passenger side. Long growing cracks that are probably affecting air bag deployment. This car has always been kept in the garage!! no reason for it to crack and many others have had the same complaints.

44 Carrier/rack problem

Failure Date: 09/10/2014

Dashboard cracked 2 years ago was replaced while under warranty after installation the dash cracked again one year later. The dealer will not honor a waranty when this is actually a manufacturer defect. This is a safety concern since it is cracked near the airbag. If it wee to ever deply pieces of broken plastic would become projectiles.

45 Carrier/rack problem

Failure Date: 08/09/2014

Noticed huge crack in dash for no apparent reason. Common issue on 2007-2013 vehicles I'm finding out. Concerned with danger of plastic shards causing serious injury if airbags are deployed. Vehicle had never been in accident and has low milage and kept up well. Gm has offered little help.

46 Carrier/rack problem

Failure Date: 06/15/2014

My dashboard is cracking, cannot be fix and isn't my fault.

47 Carrier/rack problem

Failure Date: 05/01/2014

When not in use my auto is stored inside an attached garage. One morning when I enter the vehicle to go to work I notice a crack on the dash above the glove box. It was not there the day before. No one had been in the vehicle except me and that was the day before to drive to work and to drive home. It sat in the garage overnight and the crack was noticed the next morning.

48 Carrier/rack problem

Failure Date: 04/11/2014

Dash board cracked on the passenger side top left of the air bag. . . Air bag is now 1/2 higher than the sagging dash. This is now a safety issue because air bag is no longer properly supported.

49 Carrier/rack problem

Failure Date: 02/03/2014

February 2014 I had noticed 3 cracks on my dash board, 2 of them being right by the passenger airbag. I have contacted gm to fix the issue before anything bad happens with the air bags. They want me to pay $900 to have this fixed but it is a safety issue. I am in constant worry if my air bags will deploy at any point in time due to the cracks. Or if I happen to get into an accident will my air bags not deploy or will there be a defect in the air bags due to plastic cutting the air bag open on deploy. Gm is very aware of this problem as I know 500 cases already with this same issue as they all have the same concern.

50 Carrier/rack problem

Failure Date: 01/01/2014

The dash where the passenger airbag and above the instrument panel cracked. . Read more...

51 Carrier/rack problem

Failure Date: 11/25/2013

Dash cracked on corner of where the passenger airbag is located. This is a huge safety concern. I'm afraid that it will either prevent the airbag from deploying in a crash, or tear the airbag upon deployment, or worse, shoot projectiles of dash toward my children who are passengers.

52 Carrier/rack problem

Failure Date: 08/21/2013

The dashboard is cracked in several places. The worst cracks are over the instrument panel but there are cracks touching the air bag cover. It seems I find a new crack about every few months. Besides being a faulty piece of equipment I feel this could be a safety issue if pieces of the plastic dash should start falling into the electronic components under the dash.

53 Carrier/rack problem

Failure Date: 07/01/2013

Crack near passenger airbag, above steering wheel and another starting to form near the initial crack on the passenger side. Called gm customer service and they pretend they have never heard of the problem, though there are hundreds comments on forums/groups online. I am concerned about mine and my family's safety in the event of a collision where the airbags may deploy. Will they deploy properly? will the shards of plastic from the faulty dash cause further injury? gm needs to issue a recall for these vehicles and do the right thing for their consumers by repairing the dashes.

54 Carrier/rack problem

Failure Date: 02/01/2013

About 38 months after purchasing my 2009 Yukon my dash cracker from the passenger side to the driver side. I call the dealership and reported the issues and GMC told me that it was a cost that I had to absorb. Since this has happened my airbag warning light and service airbag light comes on when driving more than 60 minutes.

55 Carrier/rack problem

Failure Date: 09/11/2012

Dash is cracking close to air bags. Concerned it may not deploy or will get punchered by the exposed crack.

56 Carrier/rack problem

Failure Date: 05/15/2011

The dash is cracked in several places, including a crack at the edge of the air bag compartment. I took it to the dealer for repair and they quoted a repair price of 1800. They admitted that a cracked dash has been an issue in GMC Yukons. The cracks began in 2013 and I had just owned the vehicle for 2 years. I take exceptionally good care of it and the rest of the vehicle is in excellent condition. The crack is concerning around the air bag because if the air bag deployed during an accident, there is a strong possibility of sharp debris causing injury.

57 Carrier/rack problem

Failure Date: 01/20/2011

Dash is cracked in numerous places for no reason.


Other Equipment related problems of the 2009 GMC Yukon


Safety Ratings of Yukon Cars
Fuel Economy of Yukon Vehicles
Yukon Service Bulletins
Yukon Safety Recalls
Yukon Defect Investigations