Carrier/rack problems of the 2011 GMC Yukon - part 1

Dash cracked.

I recently purchased a 2011 GMC Yukon from my parents. They are the original owners. This vehicle was kept under thier carport and not in direct sunlight. The dashboard has mulitple cracks. Most concerning is the cracks near the passenger side airbag. What if I were in an accident, the dashboard could become shrapnel impaling myself or my passenger. Also the defective dashboard could splinter and puncture the airbag making them ineffective. After researching this issue, there are numerous complaints and even lawsuits. I am appalled to know you and GMC are aware of the risks of the cracked dashboard causing great bodily harm or death. You and GMC have done nothing to remedy the problem. I have a 2002 Honda accord that sits in the sun and the dashboard is in perfect condition.

The dashboard has severely cracked and could cause harmful plastic to shoot towards passenger if the airbag is deployed. This also causes the interior to make loud dash sounds while driving affecting the experience of the drive.

The dashboard has spontaneously cracked in two locations after sitting in our garage. A 6" crack has no formed over the curved instrument cluster display on driver side and a 1" crack has occurred near the air bag cover corner on passenger side. These cracks are similar in location and size to others that have been reported on GMC Yukons. Started noticing the crack in August of 2020. I have received a recall on passenger side airbag.

Dashboard cracked on driver's side and passenger airbag.

A crack appeared on the front dash next to the passenger side airbag. The vehicle was stationary and cracked overnight. I'm concerned about the airbag working properly.

"takata recall" dashboard is cracked near passenger side airbag and over the the steering wheel.

The top portion of the dashboard is cracking in two places. One over the instrument cluster and the other crack is by the passenger dashboard airbag. This is a known defect with this generation of GMC/chevy trucks and suvs.

My dash has been slowly cracking, the crack is now in two places, by the air bag and steering wheel and has completely released so it vibrates the whole time I'm driving. Just this week the airbag light is now coming on too.

Dash board panel has cracked open for unknown reasons causing a safety concern with sharp edges and openings that allow opportunities for foreign objects/items to enter vehicle controls and instrumentation panels. Passenger air bag at dash board seems defective due to cracked dash board panels and associated trim pieces. It appears than upon air bag deployment there would be possible additional occupant/passenger injuries due to the broken/loose fitting/sub-standard dash board plastic pieces.

The dash has cracked all away the cross of the pad and now has cracked producing jagged plastic shards around the airbag compartment.

2 dash board cracks - believe cause is excessive vibration of dashboard due to poor design by GMC. One crack runs approx 5-6" directly above speedometer which could eventually affect the airbags and speedometer function. The second crack if on passenger side above glove compartment.

Takata recall dash board has cracked despite being well cared for. GMC wants $1500 to replace! a cracked dashboard, particularly one that is damaged around the passenger-side airbag, can yield flying projectiles in the event that an accident triggers the airbag to deploy.

On 12/27/18, I heard an excessive rattling noise coming from the dash. When I parked the car, and the vehicle was stationary, I leaned forward to see if there was something on the dash, and noticed the dash had cracked over the driver's side instrument panel / airbag. The dash also cracked over the left side above the glove box/airbag area. The crack was the source of the rattling. This vehicle is parked in a garage and has not been exposed to excessive sunlight. Nor has the vehicle ever been in an accident.

Dashboard cracked - GMC Yukon denali xl dashboard is cracking. Concerned about the safety hazard of the displaced dashboard and the ability of the passenger side airbag to deploy without sending shards of dashboard into the passenger's face, neck and upper body.

Dash is cracked. Not from any damage, it just cracked on it's own.

As you're already aware of from several previous complaints, the dash board in our vehicle is cracked over the instrument panel, and is also cracked in the middle of the dash. It is spreading over the entire dash and compromised the airbag system, which is truly a hazard. I'm afraid to drive it. And, this is not a result of heat cracking the dashboard b/c we keep our car in the garage and hardly drive it during the week! this is definitely a defect with GMC and I don't know why they won't recall it!! even Toyota has the same issue, except they offered a recall and allowed owners the opportunity to get the issue fixed. This is truly a safety hazard and I'm so disappointed in GMC. Cheap and won't fix their manufacture mistake!!!.

The dash board where the air bag is located cracked as well as the other side of the -dashboard near the instrument cluster. There are multiple reports online documenting the issue.

Dashboard on drivers side and dashboard above the airbag on passenger side are both cracked in two separate places without any applied pressure or exposure to harsh conditions. Cracks continue to increase/lengthen when driven I. E. Across tracks, bumps or on smooth surface roads.

Cracking dashboard above the instrument cluster and around the passenger airbag. It's cracked in a way that of the airbag deploys the plastic dash will deploy with it and it could impale someone.

Vehicle dashboard cracked all across. Vehicle always parked in garage. Never in accident. Noticed summer of 2018. Reported to dealership. In process of trying to get covered under my extended warranty. This problem should be a recall after reading all of the complaints.

Takata recall: the dashboard on our vehicle is cracked at the air bag on the passenger side and at the steering wheel on the driver side. There is also a takata recall which GMC does not have a remedy. These 2 items have potential to be disastrous when combined together. The inflator exploding and the dash board breaking into pieces and sent throughout the cabin. We are asking for GMC to replace the inflator and replace the dashboard.

My 2011 GMC Yukon xl denali has been garage kept since it was new. Cracks have developed on the dashboard, and according to multiple sources, is the result of a manufacturer defect. I am concerned that the cracks may be more than just an unsightly cosmetic issue and may prove problematic if the vehicle were to be involved in an accident. The cracks occurred when the vehicle was stationary, inside the garage. I have reached out to gm on multiple occasions and avenues. Each time, I am either ignored or told that there is nothing they can do about it because the vehicle is out from under warranty. I took the vehicle to a gm dealer and was quoted a price of $1,000 to remedy the issue. Between the dash board cracks and the takata inflator recall, for which a solution has yet to be issued, I am gravely concerned about the safety and integrity of this vehicle.

Cracked dash.

Two dashboard cracks. First crack located at passenger airbag and second crack located on dashboard above instrument cluster on driver side. Dashboard may break apart if airbag ever deployed.

Came out to my garaged Yukon to find a small crack in the dash at the passenger side airbag. I now have another very large crack in front of the steering wheel. There is also a second crack near the airbag which has created a triangle piece of plastic that is nearly loose and looks like it could fall in the dash or become a projectile if the airbag was to deploy.

The dash has cracked in two places. One crack is above drive console and the other crack is on the left side of the passenger airbag. There is a safety concern over the passenger airbag. In addition, the cracked dashboard makes terrible noises. This car only has 64,000 miles and has been stored most of the time in the garage. There was no incident that caused the cracks, they just appeared one day mid January 2018.

Very large crack in the dashboard extending from passenger side air bag to the instrument panel. This is defect in design/construction and will affect passenger air bag effectiveness and safety of occupants if pieces of the dash are projected outwards at a high rate of speed. This is unacceptable. GMC needs to initiate a voluntary recall immediately.

The dashboard has large cracks over the instrument cluster and in the area of the passenger air bag. The dash flops up and down when driving. Concern is crack could prevent passenger air bag from deploring during a accident or ripping the air bag at deployment. Also liquid could accidentally go thru crack over instrument cluster causing electrical short or fire. The crack continues to get larger and larger.

2011 GMC Yukon denali has 2 cracks on the dashboard posing a safety concern. One crack is at the corner of the passenger side airbag and the other in front of the steering wheel. This is an obvious defect that has yet to be addressed by the NHTSA or GMC. The concern is airbag deployment and pieces of the cracked dash becoming projectiles. I noticed this while the vehicle was in motion in December of 2017.

The vehicle dash board has a crack right near the passenger side air bag, also a crack towards the top of the steering wheel. The crack appears to have compromised the dashboard all the way to the passenger-side airbag.

The dashboard is cracked at the corner of the passenger side airbag. This cracked has appeared to cause the middle section of the dash to sag. I'm afraid that if the airbag is deployed, the condition of the dash will cause unnecessary injury. This exact problem seems to be a common issue among this model.

Dash board unexpectedly cracked at the exact same spots on the driver side and passenger side. The location is over the airbags which could possibly turn the dash board into shrapnel if my family and I were to get into an accident. GMC said there is no recall and that they will not replace it.

Cracked dashboard that may impact airbags. This poses a community hazard to those driving.

2011 GMC Yukon denali has 2 cracks on the dashboard posing a safety concern. One crack is at the corner of the passenger side airbag and the other in front of the steering wheel. This is an obvious defect that has yet to be addressed by the NHTSA or GMC. The concern is airbag deployment and pieces of the cracked dash becoming projectiles.