Hatchback/liftgate Support Device problems of the 2008 Honda Odyssey

2008 Honda Odyssey ex-l without power lift gate. The rear hatch struts part # 74820shja01 failed in a dangerous way. They were working perfect the time before with now signs of any leaking or weakness and the very next time they failed causing the rear door to slam down in an uncontrolled manner. I checked the VIN for the recall NHTSA campaign id number 12v062000 NHTSA action number pe11034 date Feb 16, 2012 structure: body: hatchback/liftgate: hinge and attachments but state my VIN is not part of the recall, but I find it strange that the failure acted in the same manner as the recall. Vehicle was stationary.

Liftgate struts failed, without warning, liftgate fell on my head as I reached in to grab personal items, causing headache. My 5 year old daughter was standing next to me, if my head would not have stopped the liftgate I cant imagine how seriously she would have been injured. There is a recall for this on the touring model, but not the ex-l however there are numerous complaints about this part failing prematurely, as early as 20,000 miles on ex-l models. Recall should be expanded to include ex-l.

The two struts just suddenly cannot hold the liftgate which it almost hit my wife and kids' head. Should Honda notice these struts failure? known many other people have same problem on 2008 Odyssey ex/exl models.

The liftgate struts failed suddenly and no longer support the heavy door. There was no gradual deterioration. Ours is a manual version - not powered and for some reason isn't covered by the recall 12v062000, even though it uses the same part that was determined to be defective in that investagation - NHTSA action number : pe11034. It was determined that it failed at unacceptable rate and the number of complaints from manual liftgates is higher than those of the powered liftgates. This is at least as dangerous as a powered liftgate situation, especially for my wife and 3 young children. The investigation and recall needs to be expanded to cover all models using this part, not just the powered doors.

The contact owns a 2008 Honda Odyssey. The contact stated that the automatic liftgate was opened however, it independently and abruptly closed. The manufacturer was contacted and stated that the vehicle was not included in NHTSA campaign id number: 12v062000 sructure:body:hatchback/liftgate). The vehicle was not repaired. The failure mileage was 35,000.

The contact owns a 2008 Honda Odyssey. The contact stated that the rear liftgate failed. The vehicle was taken to a private mechanic where it was determined that pressurized gas was leaking from the struts. The vehicle was not repaired. The manufacturer was contacted about the failure and informed the contact that the vehicle was not included in NHTSA campaign number: 12v062000 (structure). The failure mileage was approximately 70,000.

The contact owns a 2008 Honda Odyssey. The contact stated that the gas-filled struts that helped to raise and support the liftgate of transported equipped failed, causing an unexpected closure of the door, which struck the contact but did not result in any injury. The contact referenced NHTSA campaign id number: 12v062000 (structure). The manufacturer was notified but offered no assistance. The vehicle was not repaired. The failure and current mileage was 64,000.

Tl-the contact owns a 2008 Honda Odyssey. The contact stated the rear power liftgate would not remain in an open position when activated and close abruptly. The vehicle was taken to an authorized dealer who stated that both power liftgate gas struts would need to be replaced. There was a recall associated with the NHTSA campaign id number 12v062000 (structure); however the VIN was not included. The vehicle had not been repaired. The approximate failure mileage was 78,000. Js.

The rear liftgate door had become abnormally heavy and does not holdup on its own. Referencing NHTSA campaign id number: 12v062000 (structure: body: hatchback/liftgate: support device) I called the dealer. The service manager advised that the vehicle was not included in the recall campaign and offered no assistance. The manufacturer was notified and stated that the vehicle was not under any recalls and offered no additional assistance. This problem must be something Honda needs to fix on their own.

The contact owns a 2008 Honda Odyssey. The contact stated that she was having difficulty lifting the rear lift gate. Upon successfully opening the lift gate, the hydraulics failed and the door erroneously closed. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle was not included in NHTSA campaign id number 12v062000 (structure:body:hatchback/liftgate:hinge and attachments). The failure mileage was unavailable and the current mileage was 40,778.

Rear liftgate struts failed causing liftgate to fall suddenly on me beneath the rear door. Honda has already issued a recall on some 2008 models. When I called the dealer and Honda customer support regarding the incident, they refused to cover repair under recall. Informed about safety concern but no acknowledgment by Honda that this is a safety issue with potential for injury. Recall should be expanded to cover more vehicles than acknowledged by Honda. Honda should act responsibly to prevent injury to owners of these vehicles and recall and replace all affected vehicles before more injuries occur. The dealership told me it would cost me $200 to replace the struts. My Odyssey does not have electric component struts for the rear hatch.

Rear liftgate of Odyssey failed, luckily there were no injuries as the trunk slammed shut. Took to dealer today and asked about the recall but apparently only some, not all, have been recalled, so I am paying for this failure to be repaired myself. Frustrating!.

Tl- the contact owns a 2008 Honda Odyssey. The contact stated that the rear liftgate door had become abnormally heavy. The liftgate door would also close abruptly and independently. The contact referenced NHTSA campaign id number: 12v062000(structure: body: hatchback/liftgate: support device) and the dealer was notified of the failure who advised the contact that the vehicle was not included in the recall campaign and offered no assistance. The manufacturer was notified and stated that the vehicle was not under any recalls and offered no additional assistance. The failure mileage was 35,000 and the current mileage was 35,803. Kmj.

Rear liftgate struts failed causing liftgate to fall suddenly on person beneath the rear door. Honda has already issued a recall on some 2008 models. When dealer and Honda customer support contacted regarding the incident refused to cover repair under recall. Informed about safety concern but no acknowledgment by Honda that this is a safety issue with potential for injury. Recall should be expanded to cover more vehicles than acknowledged by Honda. Honda should act responsibly to prevent injury to owners of these vehicles and recall and replace all affected vehicles before more injuries occur.

The contact owns a 2008 Honda Odyssey. The contact stated that the rear lift gate failed due to defective struts. The lift gate was difficult to open and would not remain opened. The manufacturer denied assistance with the repair because the vehicle was not included in NHTSA campaign id number: 12v0620000 (structure: body: hatchback/liftgate: support device). The vehicle was not repaired. The approximate failure and the current mileage was 52,000.

The contact owns a 2008 Honda Odyssey. The contact was unloading the trunk area with the lift gate opened. Suddenly, there was a loud slamming noise as the liftgate closed abruptly. The contact attempted to open the lift gate but the door would not remain open. The contact realized the struts on the lift gate were faulty and could no longer hold the liftgate open. The vehicle was taken to dealer to be repaired. The manufacturer was notified of the issue however, no assistance was provided. The contact referenced NHTSA campaign id number: 12v062000 (structure:body:hatchback/liftgate) but could not confirm if the vehicle was included in the recall. The VIN was not available. The approximate current and failure mileage was 40,000.

Structure/body:hatchback/liftgate:support device---I went to open the back door on the van to get a stroller out. It was difficult to open and very heavy. When I let go the door shut on me. I had received a recall notice in the mail prior to the incident, informing me that the struts were bad and could give out unexpectedly. (ref #12v062000) when I called the dealership I was told my vehicle was under recall, but the parts were not in. After the parts arrived at the dealership, I was called and an appointment was made for the repair. Upon my arrival to the dealership for the repair, I was told my VIN was not under recall after all. At that point there was no helpful person at the dealership. It has been 7 months of weight lifting getting the stroller, groceries, etc. In and out of the van. Still no help from Honda (the dealership or national line).

The struts on my 2008 Honda Odyssey ex-l failed this morning. It is not covered by the current recall from Feb 16, 2012, since my Odyssey does not have a power liftgate. People still have to use the liftgate (powered or not), and it poses a big risk to the person under the liftgate. While supporting the liftgate with my head, I had to pull out my bicycle from the vehicle with both hands. As I moved, the liftgate would hurt me since it was only being kept open by my body. As soon as I moved out, it closed with a big bang. This is a major risk especially to the demographics of the users of the Odyssey: moms with young children. . Read more...

The contact owns a 2008 Honda Odyssey. While parked, the contact opened the rear lift gate and noticed that it suddenly closed on its own. The failure occurred repeatedly. The vehicle was not taken to the dealer for a diagnostic test. There was a recall under NHTSA campaign id number: 12v062000 (structure:body:hatchback/liftgate:support device) that may be related to the failure. The manufacturer stated that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 26,000.

The contact own a 2008 Honda Odyssey. The contact received the recall notice associated with NHTSA campaign id number 12v062000 (structure:body:hatchback/liftgate:support device). The contact felt that the repairs were not adequate for the failed parts. The contact had not experienced a failure or notified the manufacturer. The VIN was not available. The failure mileage was 24,000.

The contact owns a 2008 Honda Odyssey. The contact stated that gas filled struts on the rear lift gate failed and the lift gate would not remain open. The vehicle was taken to an authorized dealer and the contact was informed that the vehicle was not included in the recall associated with NHTSA campaign id number 12v062000 (structure: body: hatchback/liftgate). The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 55,000.

The contact owns a 2008 Honda Odyssey. The contact stated that the rear lift gate would not remain upright when opened and the door would abruptly slam shut. The contact called the manufacturer regarding NHTSA campaign I. D. Number: 12v062000 (structure:body:hatchback/liftgate) and the manufacturer informed the contact that the vehicle was not included in the recall. The contact did not take the vehicle to a dealer for a diagnostic test or repairs. The failure mileage was 59,100.

The contact owns a 2008 Honda Odyssey. The contact stated that the rear liftgate abruptly closed while in an upright position, without resistance. The contact referenced NHTSA campaign id number 12v062000 (: structure: body: hatchback/liftgate) but was advised by the manufacturer that the VIN was ineligible for repairs under the recall campaign. The contact planned to have the vehicle repaired at her expense. The approximate failure mileage was 69,000.

On approximately November 5, 2011 my husband went out to our 2008 Honda Odyssey to retrieve some items. He opened the rear liftgate as usual and while he was retrieving the bags the rear door gave way falling onto his back. The struts that hold the door up failed and can no longer support the weight of the door. Not only is it difficult to lift the door, but my husband and I have since been using a piece of wood to hold up the door when needed. I understand there is a recall of certain 2008-2009 Honda Odyssey rear liftgate struts for this exact same problem( NHTSA campaign id# 12v062000). However, I was told by the staff and manager at phillipsburg easton Honda that this recall does not apply to my vehicle eventhough it has the same exact problem listed in the recall.