Electrical Infotainment Problems of Honda Pilot

Honda Pilot owners have reported 6 problems related to electrical infotainment (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Honda Pilot based on all problems reported for the Pilot.

1 Electrical Infotainment problem of the 2020 Honda Pilot

Failure Date: 09/01/2021

Have had numerous occasions where the center display console screen has gone completely blank when driving ( nav, audio & driver systems integration items). A bigger problem is that on one occasion on the highway, the driver's main display screen has also gone completely blank at the same time as the center display -- I. E. Total loss of speed info and all system warning lights. It takes almost 2 minutes for the screens to "reboot" and come back to normal. Honda has released several tsbs regarding the center display console, most network connection and audio issues but nothing I am aware of about the main drivers display failure. This is a totally random & intermittent condition but a severe safety issue when the driver's main screen goes out . I'll be going to the dealer soon but this issue has been around on various Hondas for quite awhile with little apparent fanfare from Honda??.

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2 Electrical Infotainment problem of the 2019 Honda Pilot

Failure Date: 06/21/2021

My 2019 Honda Pilot's front panels lights goes off while driving. It includes radio screen, ac and other accessories button lights, and speedometer and other gauges. I went to dealership twice. First time they mentioned that it could be software issue and they updated the software. But that didn't resolve the issue and I had the same problem. Honda knew this fault in many other vehicle and they sent out a notice to get changed the most cord. Got changed it on may 29, but again it happened on June 21. This issue happens when I drive my vehicle more than 10-12 miles continuously. This is a serious safety issue as the speedometer and other gauges shut down and could be dangerous while on highways. Also, the sudden shut down of info system's light changes the interior ambient lighting and could be a possible cause of an accident while driving at high speed.

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3 Electrical Infotainment problem of the 2020 Honda Pilot

Failure Date: 06/15/2021

The electrical system including the rear camera, dash board speed display, hands free phone system radio intermittently goes blank and resets randomly during operation of the vehicle. Two Honda dealers have attempted repairs unsuccessfully and continue to try changing parts. Failure during driving is distracting and potentially hazardous to the vehicle occupants and other vehicles near them. Honda can or will not give me any assurance that this problem will not cause problems with other electrical component of the car that are more safety critical. The dealer tells me they are waiting on parts and Honda customer service sends me to a case managers voice mail who does not return calls.

4 Electrical Infotainment problem of the 2020 Honda Pilot

Failure Date: 04/18/2021

The vehicles bus connectors where called have been taken to 3 different dealer ships to get fixed an problem still has not been resolved. The cars display screen and rear view camera has absolutely no power sometimes will turn on when I first start vehicle but will turn off completely while driving nothing is visible. Reversing I can't see objects and while driving have gotten lost since gps will completely turnoff and I can use my phone while driving. The bus connectors will pop constantly while driving. I have all documents stating the cars been seen and different things have been done to get fixed no warning problem started April 18th.

5 Electrical Infotainment problem of the 2020 Honda Pilot

Failure Date: 09/15/2020

The center led screen and all components cut out and reboot many times while driving. This includes backup camera, hands free phone communication and navigation. Radio is also non functioning during this time. Honda has referred this fix as fakra components. Items have been replaced or worked on 4 times as of September 7th 2021 and the system failed again already today sept 8th 2021. The first incident occured 1 week after purchase and this is the fifth time it will need repair in less than 1 year, although dealer service has told me there is nothing else they can do until Honda comes up the a fix. Apparently this occurring on several years of high end Pilots. I contacted Honda today and started the process for a case number.

6 Electrical Infotainment problem of the 2019 Honda Pilot

Failure Date: 08/20/2019

Electronic system goes blank while driving; popping noise from speakers is distracting.




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