Honda Pilot owners have reported 11 problems related to owners/service manual (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Honda Pilot based on all problems reported for the Pilot.
The auto ignition shutoff turns the vehicle off when stopped, such as at a stop sign or stop light. The vehicle is supposed to turn back on automatically when the brake is released, but instead the vehicle dies requiring you to scramble to put the vehicle in park and hit the ignition button. The auto ignition shutoff must be turned off manually every time you use the vehicle.
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The auto shut off when the brake is fully deployed fails when pressure is released and the car will not re-energize. Leaving a car dead at a light that just turned green. Requires me to put car in park, then restart then put into drive. This is a safety hazard. No error lights. Auto shop can't fix. Must remember to manually shut off the auto shut off each time the car is turned on. Not safe. I have almost been rear ended several times as the car behind expected to go at the just then green light. At one light no cars were stopped behind me but a car approached a light that had been green didn't realize I was stopped with a failed engine. Scary. It happens everyday.
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This problem involves the auto-idle stop feature of my vehicle. While stopped in a long line of cars, and the brake pedal depressed, I had been moving forward slowly in this line. Each time I take my foot off the brake pedal, the engine restarts automatically, and I pull forward. Then, when I hit the brake again and stop, the engine shuts off, but usually goes into accessory mode. First, this started to malfunction and the radio, electrical system would shut down, incorrectly, then restart once I took my foot off the brake. But then, on this particular Saturday, when I took my foot off the brake one particular time. . . The car did not restart. The whole car, electrical system and everything shut down. I then tried to manually restart the car by putting the car in park, depressing the brake pedal, and pressing the start button. The car just clicked, and all the lights on the dash were flashing on and off. The car would not restart!! I tried over and over, and nothing! I had 40 + cars behind me in this line! everyone was beeping their horn and impatient. I then tried to put the car in neutral so I could try to push the car out of the way and the line. . . . But the dash warning message said the car could not be put in neutral without the car being started!! the car was dead! I couldn't move it, I couldn't turn on emergency flashers, nothing! it was a bad situation. I had to call a friend to bring jumper cables to jump start the car. But it clearly was not a battery issue. The battery was checked after I got the car started again. . . And it is fully charged! so this was clearly a problem with the auto- idle stop feature!! I did some online research and found thousands of online complaints about this exact issue! it's put many people in very dangerous situations. I reported this to Honda USA customer service. This issue needs to be addressed and a recall put in effect!.
When the engine is disabled the car can't be put into neutral by the operator. In my case, on 2/13/20 the starter malfunctioned at < 7000 miles-it has since been replaced. I was in a parking garage, and no structure trucks were available to tow from the spot the car was disabled. The plan was to put it into neutral and push it to the street where it could be towed. The owner's manual does not tell what to do. The dealer didn't know, either. If it's googled, a youtube video comes up, that identifies an oddly shaped device or bolt deep in the engine compartment. But even the aaa mechanic who came to the scene,with all his tools, could not get it to turn. I asked the dealership if there was any other way and ultimately they said "no. " they later told me, after doing some research, that Honda has a special tool, requiring three extensions, used to accomplish this during transport to the dealer. This seem quite unsafe. Obviously, cars can be disabled in many ways. Without a reasonably accessible means of putting the car in neutral, it cannot be moved in an emergency situation (for example, out of a lane of traffic). It definitely can't be done by an owner (unless, I suppose it's someone who has the ability to google during the emergency, finds the video, and has the special tool). Please note the car wash feature will not work because the engine has to be running for that. When I first brought this up, no one at the dealership knew anything about this defect. I have since learned that most cars have a shift lock override lever easily accessible in the passenger compartment, often on or near the shift console. In my conversation with the dealership,they say that 2020 Pilots and 2019 and 2020 passports also have this design. I do not know how many other vehicles are affected. This seems highly unsafe and should be addressed. Thank you.
On two separate occasions I have experienced my car notifying me of a transmission issue and kicking it into neutral on its own. The first time this occurred back at the end of November, used auto start and got into my car shortly after. Turned on the car and placed into reverse. Still stopped, pulling up my gps and heard the alert and saw on my dashboard �stop driving when safe. Transmission problem. See manual" it lights up that for a moment then goes away. But it shifted my car into neutral. Didn't think anything of it. Finished the the gps. Took another moment and put the car in reverse. It did it again and it was back in neutral when I was just in reverse. I called the dealership immediately. The next day car was taken to the dealership. Nothing was stored in the database. And they said they had never heard of it and couldn't find anything wrong. Fast forward to today, auto start, got into car. Placed in drive for a moment and before moving the alert came up and car was in neutral. It did it three times. Took a photo of the alert which is exactly as quoted. I am at a loss with Honda and what to do. I have also searched the owners manual and there's nothing of this quoted issue.
On Saturday I was driving my 10 month old 2018 Honda Pilot with approx. 7,000 miles on it to airport to pick up my daughter. My husband and 3 young kids were merging onto airport property on a extremely busy afternoon, my vehicle stalled. It was like a complete electrical failure. I was left stranded at 7pm, in dark, with 3 scared children, unable to alert other hostile drivers around me by turning on flashers. After not being about to push vehicle out way of heavy traffic, I was forced to call my insurance company for assistance which proved to be a serious challenge due to the horns and derogatory language of other drivers and as a result my children having an emotional breakdown in the back seat. My husband was forced to leave the kids and I in this very dangerous situation in order to get to our 14 yr old daughter (traveling alone) off her flight. Once police arrived, they parked unit behind me in order to protect us from being hit. The police searched manual and internet and were unable to get vehicle into emergency neutral. The vehicle had to be drug onto tow truck and towed to dealership. 2 days later, Honda informed me it was a "dead battery. " "battery?" I have been driving for over 20 year and have never been left on highway, in motion due to a battery. After some reading of my own, I learned about a fuel saving feature on my car called "auto idle-stop". With this feature my engine shuts off when brake compressed in order to save on fuel. With a dead battery, the battery was unable to restart vehicle. So basically this fuel saving feature turns out to be a serious safety problem because instead of being stranded in a parking lot , I was stranded in the middle of a highway. After further reading about this feature, I learned that my vehicle should have automatically enabled this auto-idle if battery charge was low, which did not happen.
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When neutral button is pressed once and ignition turn off and car exited by driver car remains in neutral. Auto park function does not put car into park. The service technician at hill country Honda confirmed ��tis and states it is normal. This not what is described in the owners manual nor in online videos. This misinformation resulted in the Honda Pilot rolling out of the garage and colliding iwith another car after the driver had turned off ignition and exited the Honda Pilot. The Pilot Honda Pilot should remain in neutral after exiting car only when car wash mode is activated according to the manual.
First: the eight inch touch screen, like in many new cars is, as installed, a continuous, distracted driving hazard. For any driver to use it at all while in motion means one must glace away from the road! in this car, the combination of having to use this with no alternate controls like a volume control means trouble. Additionally, no provision seems to be available for the bright screen to automatically dim the display at night. You have to manually do it. Second: as with many new cars the headlights worked as follows off the lot: low beams do not shine out far enough. High beams only seem good at illuminating overhead freeway signs! the fog lights are pure comedy.
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When the rear tailgate is opened electronically, the tailgate opens completely and then immediately begins the closing process (beeps and then closes). It can be stopped manually otherwise it will finish the closing process. If you stop it manually, the electronic closing system (button on door, key fob or button by driver seat) is disabled. Dealer has replaced the control unit but that did not fix the problem. We have been told that the next solution will be to replace the liftgate motor. We have a 7yr old daughter and our concern is that it could be a bigger issue if a small person is presented with the problem.
Takata recall my srs light is on and has not gone off. The manual saids it could be airbags.
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There are several issues: 1. The problem began with the key not fitting properly as it once did, perhaps after several attempts. When I turn the key or put the key in the ignition it won't turn to get the vehicle started. I turned the steering wheel all the way to the left and it doesn't matter. The Pilot still won't start. When reading the manual, it's a push sign under the ignition but this isn't addressed in the manual. It doesn't tell you the purpose of the push sign. I've tried everything to get the key to turn and I've let others try also. And it doesn't work for anyone. The steering wheel is turned all the way to the left but the wheels are not and it won't turn to the right it all; it's locked. The vehicle won't go in neutral, so I can roll it or nothing. 2. There is knocking noise that is louder when you accelerate on the left front side perhaps it's coming from the drive-train or axle on that side, almost sounds like something is loose and may fall off. 3. The radio turns off for a few seconds randomly and it may not happen again for a while and suddenly does once again. 4. The lock and handle to the glove compartment broke off and cannot be opened. 5. The wire to control the handles for the rear seats to recline and fold down broke from within the seats. I looked inside it's the piece of plastic to hold the wire in place that broke, there needs to be a better replacement part made of steel not plastic. 6. The floor mat sticks in bunches causing the carpet to soil can be hazardous I. E. Toyota, only remedy is to replace the floor mat for the truck entirely, very, very expensive. . . 7. When it reaches 30mph it shakes and you can hear a loud noise like you're driving over something ridged it's scary. 8. The button for four wheel drive does not function 9. The chrome on the door handles peeled off tearing the skin causing injuries to the hand, my finger still feels tingly and numb. Please help!!!.
Problem Category | Number of Problems |
---|---|
Equipment problems | |
Carrier/rack problems | |
Radio/tape Cd Player problems | |
Owners/service Manual problems | |
Adaptive Equipment problems | |
Air Conditioner problems | |
Electrical Infotainment problems | |
Recreational Vehicle Lpg Tank Valve/gauge problems | |
Air Conditioner problems | |
Navigational (global Positioning System) Gps problems |