Headlights Bulbs Problems of Hyundai Elantra

The contact owns a 2019 Hyundai Elantra. The contact stated while driving at an undisclosed speed, the high beam headlights failed to function as intended. The vehicle was taken to the dealer where it was diagnosed with headlamp failures. The contact was informed that the headlamps needed to be replaced. The vehicle was not repaired. The contact was informed of technical service bulletin: t5g, which was related to the failure. The contact was informed that the repair was completed for the previous owner. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under the technical service bulletin: t5g. The failure mileage was unknown.

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The high beams just stop working. I bring the car to the dealer on March and the dealer said “ order the parts “… I call the dealer 5 times and the guys told me they don’t receive the parts! after 5 month don’t receive the parts? that’s ridiculous… my 2 high beams are dead and I need it!!! I drive in the night and for me is a safety issue because there’s not light in the road I need to take for work.