Front Suspension Lower Control Arm Problems of Hyundai Entourage

Tl the contact owns a 2007 Hyundai Entourage. While driving 25 mph, the front driver's side lower control arm fractured. The contact stated that the vehicle was repaired per NHTSA campaign number: 13v556000 (suspension) five years ago. The contact was concerned that the recall repair was insufficient and that there should be an annual inspection to ascertain possible damage. The vehicle was towed to gary rome Hyundai (located at 150 whiting farms rd, holyoke, MA 01040, (413) 536-4328) to be repaired a second time. The manufacturer was contacted. The approximate failure mileage was 114,000.

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The contact owns a 2007 Hyundai Entourage. While the vehicle was at the dealer being repaired per a recall for the hood latch, the contact was informed that the lower control arm needed to be replaced. The contact stated that the dealer would not perform the recall repair. Additionally, the contact was informed that the recall was expired. The manufacturer opened case number: 10003703. The NHTSA campaign numbers were not provided. The contact had not experienced a failure.

The purpose of this letter is to request NHTSA to include 2008 Hyundai Entourage vehicles from the state of virginia in the agency's recall and repair authorization, NHTSA campaign number 13v556000, components suspension, and/or front lower control arm corrosion,� dated November 06, 2013. I am the original owner of a 2008 Hyundai Entourage, purchased in the state of virginia, with the exact mechanical problems delineated in the agencys recall and repair notice and authorization. Although I lived in virginia, I worked in washington, DC, and traveled extensively in the salt belt� states of maryland, new york, pennsylvania, and washington, DC, as noted in the agencys recall and repair authorization. Critically important, the state of virginia has the exact weather conditions as west virginia. To include the state of west virginia in the recall and repair authorization and not virginia is nonsensical or preposterous. 2008 Hyundai Entourages from virginia have had as much exposure to the corrosive and harmful impact of road salt and water� as other vehicles designated in the agency's recall and repair report of November 06, 2013, campaign 13v556000.

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