Sun/moon Roof Assembly Problems of Hyundai Palisade

The contact owns a 2025 Hyundai Palisade. The contact stated that while driving approximately 65-70 mph, there was a loud explosion before the sound of wind started coming from the sunroof. The contact stated that the sunroof cover was closed, but the contact heard glass shattering while driving. The contact drove to her daughter's residence and discovered that the sunroof had exploded. There was no impact to the sunroof to cause the sunroof glass to explode. There were no injuries sustained. The vehicle was taken to the dealer, and the sunroof glass was vacuumed, and pictures were taken to be sent to the manufacturer for assistance with the repair. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 13,500.

See all problems of the 2025 Hyundai Palisade 🔎.

The contact owns a 2024 Hyundai Palisade. The contact stated that while driving 60 mph on the highway, there was an abnormal booming sound coming from the sunroof, and they discovered that the sunroof glass had shattered. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic. The sunroof was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and informed the contact to take the vehicle to the dealer to be replaced. The approximate failure mileage was 14,000.

See all problems of the 2024 Hyundai Palisade 🔎.

The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the contact became aware of parts falling from the sunroof tract onto the front passenger’s seat. The contact held on to the remaining parts of the sunroof tract to prevent the sunroof from detaching. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact was informed that there was no evidence of failure to determine what caused the sunroof tract to fracture. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 94,582.

See all problems of the 2021 Hyundai Palisade 🔎.

The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the sunroof glass fractured without impact. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

The contact owns a 2020 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the sunroof glass fell off the track. The message that the sunroof was open was displayed. The local dealer was contacted, but the vehicle had not been diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 95,390.

See all problems of the 2020 Hyundai Palisade 🔎.

While driving down the interstate heard a loud sound, sounding like a shot gun. Looked and the sunroof shattered. Immediately took it into the dealership and they determined it was not hit by anything and they have been seeing a rise of this happening. They are fixing under warranty and had to give me rental car because they don’t know how long it will take. It was extremely scary and thankfully my sunroof cover was closed. I can easily see this causing a car accident.

The contact owns a 2022 Hyundai Palisade. The contact stated that while driving at 65 mph, the sunroof exploded without warning or impact. The contact heard an abnormal popping sound. The glass fell on him and on the roadway. The driver had a cut on his leg, but medical attention was not provided. The vehicle was taken to the local dealer, where it was diagnosed that a stone had hit the sunroof. The vehicle was not repaired. The manufacturer was contacted, who opened a case, but no assistance was provided. The failure mileage was approximately 43,000.

See all problems of the 2022 Hyundai Palisade 🔎.

The sunroof on our 2021 Hyundai Palisade spontaneously shattered while driving. There were no other vehicles around, it just exploded. Fortunately the shade cover was closed so no glass flew into the vehicle.

Driving on the interstate and sunroof just exploded. Sounded like a shotgun going off. Some glass entered the passenger compartment and went down the back of my sweater. Traffic was light and no other vehicle was close to me. Have only had the vehicle for 11 months and never have opened the sunroof. Dealer was unsure of warranty coverage. I do consider this a safety risk as the sound startled me.

See all problems of the 2023 Hyundai Palisade 🔎.

We heard a very loud gunshot noise on 2023-10-20 while traveling on the i40 during a weekend road trip. We immediately got off the upcoming exit to inspect the tires for a blowout and other vehicle issues, however no issues were seen. No 18 wheelers or construction vehicles were near us at the time of the event. Later on we kept hearing a rattling sound that was baffling. The shattered moonroof was discovered when the shade was slightly cracked when inspecting the culprit of the rattling noise. I immediately closed the cracked moonroof shade and checked the top of the vehicle to discover a huge hole in the moonroof. Thankfully the sunshade protected us from the shattered glass and no one was hurt. The vehicle was taken to the dealership upon returning home on 2023-10-23 for an inspection and they observed it appeared that the moonroof blew out (up position). The dealership will be covering the replacement of the moonroof under warranty.

The contact owns a 2020 Hyundai Palisade. The contact stated while driving approximately 75 mph, the contact heard an explosion above her head. The contact stated no warning light was illuminated. The contact pulled over and looked for a tire blowout or damage from road debris. The contact stated that she looked at the sunroof and noticed a hole the size of a basketball in the center of the sunroof. The contact stated that the sunroof was almost completely shattered. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the sunroof was shattered by road debris and needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was 43,731.

Left home around 520am for work, within 1 mile sunroof exploded. It was approximately 30 degrees outside. I was fortunate because the cover was shut,so no glass hit me. Hyundai has replaced it at no cost. I was told there have been 36 instances and a service bulletin was put out.

Upon returning from vacation, we found our moonroof had shattered. The vehicle was sitting in a parking garage at logan airport in boston for 7 days, with no evidence of any cause. The entirety of the glass was shattered and bowed up towards the center as if popping under tension. If the sunshade were open, shards of glass would have fallen upon myself and three children in the car. The description appears to match several other similar events described by other owners in previous NHTSA reports as well as online message boards.

The sunroof randomly exploded while on the interstate driving for 2 mins . There was no other cars or trucks around me driving when this incident occurred. Driving 60 mph. Sounded like a gunshot .

Driving on the freeway and heard a loud crash sound from the roof of my car. Opened the sunroof cover a little and saw my sunroof glass shattered!.

Driving on the freeway and heard a loud noise coming from the ceiling of the vehicle. I opened the sunroof shade and saw that my glass was spontaneously shattered!! there was no trees or anything over the vehicle, I was driving in an open area.

The contact owns a 2022 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the sunroof glass exploded. There was no impact on the sunroof to have caused the sunroof glass to shatter. The sunroof screen prevented the glass shards from entering the cabin of the vehicle. The contact did not sustain any injuries. The vehicle was taken to the dealer where it was diagnosed that the sunroof glass needed to be replaced; however, the replacement part was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the replacement part was not covered under warranty. The failure mileage was approximately 4,700.

The contact owns a 2022 Hyundai Palisade. The contact stated while driving approximately 74 mph, there was a loud explosion heard. Upon inspection, it was discovered that the glass sunroof had exploded and shattered. The cause of the failure was not yet determined. The local dealer was notified of the failure but no assistance was offered. The manufacturer was not contacted regarding the failure. The failure mileage was 11,000.

Sunroof is not opening after inspecting I noticed the right side clip broke off it’s position leaving only the metal piece by itself.

The sunroof wind guard arms broke and are preventing sunroof from shutting allowing elements from the exterior such as rain to get into the cabin. The dealer is aware of the issue, and has taped the sunroof as a remedy until parts come in as they are on backorder. The car alerts every time the ignition is turned off and beeps a couple times.

Sunroof shattered. We were traveling on i70 in eastern colorado. The temperature outside was just below freezing and the temperature inside was set to between 72 and 78. We heard a loud bang and we were showered with broken glass. My wife, two sons and I received minor cuts. My wife possibly got some glass in her eye but seems to have gotten it out with no ill effect. While I was very startled I didn’t swerve. If I had, we would likely have lost control of the vehicle. We were traveling at freeway speeds and I think we would have been seriously injured or killed if this had occurred.

The contact owns a 2020 Hyundai Palisade. The contact stated that while driving 20 mph, an explosion was heard. Later, the sounds of marbles rolling around the vehicle were heard. When the contact opened the sunroof, she noticed the sunroof glass had detached. There was no impact on the sunroof that could have caused it to shatter. The contact did not sustain any injuries. The dealer was made aware of the failure and informed the contact that the next available appointment would be in November. The contact contacted an independent mechanic and was able to schedule an upcoming appointment. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact they would call back. The failure mileage was approximately 40,000.