Visibility Problems of Hyundai Palisade

The contact owns a 2020 Hyundai Palisade. The contact stated that the front camera was reportedly installed incorrectly, causing the automatic emergency braking system to engage unexpectedly, almost causing several crashes. Additionally, the windshield wiper motor became inoperable, and there was a fluid leak coming from the wiper system that migrated into the transmission, causing a mechanical failure with the gearbox. The rear seat belts also failed to buckle securely and were frequently unlatched while children were inside the vehicle. The contact referenced NHTSA campaign numbers: 26v034000 (air bags), 25v607000 (seat belts), and 22v627000 (visibility); however, the VIN was not included in NHTSA campaign number: 22v627000 (visibility). The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was 90,000.

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The contact owns a 2023 Hyundai Palisade. The contact stated while driving on the highway at 65 mph, the contact heard a sound like a shotgun blast. The contact opened the sunroof shade and saw that the sunroof glass had shattered. The contact started closing the shade and the center glass started collapsing inside the vehicle. No warning light was illuminated. The vehicle was taken to a dealer to be inspected, and the contact was informed that the impact from a rock had caused the sunroof glass to shatter. The contact decided to take the vehicle to another dealer. The local dealer was contacted; however, the vehicle was not repaired. The contact was informed by the second dealer that a claim would be submitted for the failure and the failure would be escalated. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,296.

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The contact owns a 2023 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, there was a loud popping sound coming from the roof of the vehicle. The contact drove the vehicle off to the side of the road to inspect the roof and became aware that the center of the sunroof glass had shattered. The contact immediately pulled the shade to prevent glass from falling inside the vehicle. The vehicle was not taken to a dealer; however, the contact called a local dealer to schedule the replacement of the sunroof glass. The dealer advised the contact to schedule an appointment with an automotive glass specialist. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 22,602.

The contact owns a 2020 Hyundai Palisade. The contact stated while driving 30-35 mph in a snowstorm, with his son in the front passenger's seat, another vehicle drove by the driver's side of the vehicle and sprayed a significant amount of snow on the vehicle, and the windshield wipers seized. The contact then lost visibility of the roadway and slowed down. The vehicle was rear-ended by another vehicle. Both the contact and his son sustained back injuries but did not received medical assistance. The contact was unsure whether the other driver had sustained an injury. A police report was filed. The contact was able to drive the vehicle to the residence. The vehicle was taken to an auto body repair shop, where it was repaired. Additionally, the contact stated that the windshield wipers seized on a second occasion, due to the presence of snow at the base of the windshield. The contact became aware of that the VIN was included in NHTSA campaign number: 22v627000 (visibility), and the vehicle was taken to the dealer, where the windshield wiper arm was replaced under the recall; however, the failure persisted. The contact stated that the recall remedy did not fix the safety issue. The manufacturer was notified of the failure and a case was opened; however, the case was later closed. The vehicle was not repaired. The failure mileage was approximately 61,450. The VIN was unavailable.

The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA campaign numbers: 22v633000 (trailer hitches) and 22v627000 (visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Additionally, the contact stated that the passenger's door failed to unlock. The contact stated that the failure was intermittently.

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The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA campaign number: 22v627000 (visibility) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer has been notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Hyundai Palisade. The contact received recall notification of NHTSA campaign number: 22v627000 (visibility), however the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2020 Hyundai Palisade. The contact received notification of NHTSA campaign number: 22v627000 (visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact's friend owns a 2021 Hyundai Palisade. The contact stated that while driving 70 mph, the emergency automatic braking inadvertently engaged. The emergency braking system warning light was illuminated. The driver had to manually release the parking brake. Additionally, while driving a stone struck the front windshield causing a crack. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed. The contact was also informed that the windshield was on backorder. The vehicle was not repaired. The manufacture was notified of the failure however, no further assistance was provided. The approximate failure mileage was 10,000.

The contact owns a 2020 Hyundai Palisade. The contact stated while driving in the snow, the windshield wipers became inoperable. The contact stated no warning light was illuminated. The contact stated the failure only occurred in cold weather. The contact took the vehicle to the local dealer, where it was diagnosed with needing the windshield wiper motors to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 22v627000 (visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 40,000.