general problems of the 2013 Hyundai Santa Fe - part 2

77 problems related to steering have been reported for the 2013 Hyundai Santa Fe. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Hyundai Santa Fe based on all problems reported for the 2013 Santa Fe.

36 Steering problem

Failure Date: 01/07/2015

The vehicle drifts from side to side at speeds above 40 mph. Ive taken it to the dealership, they said there was no problem "its probably just the different driving modes on the steering wheel. " they suggested to drive in "sport" mode which doesn't help. This is a major concern because its a huge safety issues and it must be addressed. There are too many complaints on the internet for this problem to be ignored.

37 Steering problem

Failure Date: 07/01/2014

2013 Hyundai Santa Fe 2. 4 is having major steering issues. At speeds above 45mph the SUV sways all over the road and is almost impossible to maintain control of. If you have any type of wind the SUV will change lanes and if you slightly correct it over corrects. I have checked the tire pressure and the tires show no signs a wear. Also the fuel tank will only fill 3/4 full then you have to wait and ever so slowly put the remaining 1. 5-2 gallons in. The mpg is horrible only getting 20mpg at best on the highway. The eco mode drops the fuel economy down to 18mpg when activated. I have not been able to take it to the dealer ship due to work and cannot go without a vehicle.

38 Steering problem

Failure Date: 04/24/2014

You have to constantly fight the steering to keep the car from swaying to the left or right.

39 Steering problem

Failure Date: 01/10/2014

This will be my fourth complaint and I will keep filing these until Hyundai resolves this! 2013 Santa Fe 2. 0t - car is uncontrollable at highway speeds. The car erratically wanders all over the road. I constantly have to fight the car to keep it in the lane. If you get anywhere near a 18 wheeler or it's windy outside, you can forget about controlling the car, it literally wanders all over the road and it doesn't matter what mode the steering is in. This car is unsafe! I cannot take my family anywhere that involves the highway because the car is unpredictable. I have been to a total of 7 dealers and they all say the same thing �nothing wrong with the vehicle�. However when the technician drives it, he definitely acknowledges the ongoing problem. Hyundai needs to recall this vehicle and fix this issue. I have spend $35k on a car that's not as safe as a $2k car on the highways.

40 Steering problem

Failure Date: 12/09/2013

February 28th, 2015 rebuttal Hyundai consumer affairs case#7669947 (#2714-466692515-7406) you failed gain as not only did I advise you this dealer performed all the necessary to address this issue and made all your suggested recalculations but just like my issue with the fuel system on this same vehicle you just won't face the music. The very absurdness of the latest suggestion is amazing. In my conversations and documentation as another attachment on this file I plainly advised your firm that my dealership (delray Hyundai) is number 1 from their service dept. Now headed by service mgr. Ms. Gina naborre, service advisor mr. Michael kerrigan and chief mechanic jamie however you seem to continue twisting or not recognizing the facts above. Besides this dealership I attached all the complaints from all over the USA which all leads back to your firm having made an error in the electronic steering mechanism and "failing" to correct it for all the complaints whether prior or new or on dealerships records or just plain old reported complaints regarding the identical problems. I can only suggest you reopen this case immediately for all concerned and it must appear before the NHTSA as a needed recall on which it will behoove you to eradicate the problem and then in the bargain there may be fines by NHTSA. . Mark r. Friedman, Hyundai owner delray Hyundai gn,mk & jamie, consumeraffairs@hmausa.

41 Steering problem

Failure Date: 12/04/2013

Car wanders from left to right, constantly having to correct steering,.

42 Steering problem

Failure Date: 11/18/2013

There is another complaint with regards to steering. The vehicle drifts left and right, also I am fighting with the steering when making turns. Dealer service dept. Was notified and my vehicle had a front end alignment and still has the same problem. Told the service dept again that same problem exists and was told that the technician could not find the problem. Their is a problem and no one wants to fix it. I hope some one looks into this.

43 Steering problem

Failure Date: 11/01/2013

The contact owns a 2013 Hyundai Santa Fe. The contact stated that while driving 65 mph, the vehicle would sway to the left. The vehicle was taken to the dealer however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 800. . . Updated 03/18/14 the consumer stated the entire front end of the vehicle was replaced. However, the vehicle continued to the pull to the left and swayed from left to right. The steering was aligned. However, the problem continued. Updated 03/20/14.

44 Steering problem

Failure Date: 10/06/2013

I just bought this car a couple of days ago. The steering on this car is dangerous! it will not drive in a straight line. Read all over the internet, there are numerous complaints on this same issue. This is a safety issue and needs a recall immediately. I have two children in the car with me. This scares me!! please, please, please get a recall on the 2013 Hyundai Santa Fe sport immediately!!.

45 Steering problem

Failure Date: 10/03/2013

My wife purchases a new 2013 Hyundai Santa Fe 2t in June. She doesn't t drive much on the highway. I just came home from being away for a while. Drove the car on the highway. I thought something was wrong with it. So, I came to this website. Found out this is a problem. Control is horrible. Car drifts from side to side. You have to constantly move steering wheel to keep the car going straight. It's like in the old days when there is play in the steering wheel. Not safe. Car should not drift either way. Sometimes you over compensate to bring the car straight. I have never experienced this with any car in the last 20 yrs I have had.

46 Steering problem

Failure Date: 09/11/2013

Steering felt "weird" from the moment I left the lot with my new car. Test drive on a similar vehicle was fine. The car wanders all over the road, requires constant steering to keep a straight track. My 40 mile trip home was spent fighting the wheel, not enjoying my new car. . . . Which I love otherwise. I will not keep this car if the steering cannot be fixed, other driver's have had the same complaint.

47 Steering problem

Failure Date: 09/02/2013

Car wanders from left to right, constantly having to correct steering.

48 Steering problem

Failure Date: 08/15/2013

Car is uncontrollable at highway speed won't stay in a lane constant steering adjustment is needed it over reacts when attempting to compensate in windy conditions its extremely dangerous dealer hasn't admitted there is an issue paid for alignment at dealer to no avail.

49 Steering problem

Failure Date: 08/07/2013

I bought 2013 Santa Fe sport 2. 0t in September 2012 and after driving about 5k miles noticed that I constantly have to tilt steering wheel right to keep vehicle driving straight. I reported that to dealership, but they could not discover the root cause. They performed wheels alignment, but procedure did not help to fix this issue. If I do not correct steering wheel angle constantly, vehicle drifts left creating very unsafe condition. Driver's attention shall constantly be on correcting steering wheel angle.

50 Steering problem

Failure Date: 07/08/2013

Steering wanders from center at highway speed (65+mph). Requires constant and excessive correction to keep in the lane. I have taken car to dealer to have it serviced on 7/03/2013 with no resolution.

51 Steering problem

Failure Date: 06/27/2013

After driving this new car for a few weeks I noticed that keeping the car in a straight line at highway speeds was difficult. Called dealer and brought in for inspection. They said that steering was normal at this time. Filed a complaint with Hyundai customer service. This car has been back to the dealer 12 times for the steering complaint. The dealer has done 2 alignments,3 wheel balances,several road tests including a 101 mile test by the Hyundai field service engineer. Computer updates and driving other new Santa Fe's for comparison. It was suggested by the service manager that we replace the tires with another brand at 4,346 miles. Since the new tires where installed I can keep the car going in a straight line at 75mph. The steering is still quite sensitive but the wandering has improved. The dealer did not give up on correcting the problem and I will keep in contact with them.

52 Steering problem

Failure Date: 05/30/2013

Have operated this vehicle for 20 months with questionable steering control. At first, thought it might have been a break-in or tire issue but highway steering drifting tendency has persisted. Vehicle was purchased new. I have managed to survive this problem because I am a pretty good driver with decades of accident-free driving but would not want to expose a less-experienced driver to this situation with this vehicle, especially in a tight/ narrow traffic lane situation at freeway speeds. Somebody needs to get Hyundai to address this matter.

53 Steering problem

Failure Date: 05/15/2013

Erratic steering in highway speeds. Did not test @ highway speeds when purchased, bad mistake!! I can not take long trips because it's very fatiguing to drive. Constantly have to over-correct/correct steering!! I feel very unsafe in this vehicle!! anyone contemplating a 2013/14 Santa Fe, please do not purchase. This car is completely unsafe to drive @ highway speeds. Not to mention on a breezy day the car just wanders all over the highway. Ownership of this vehicle has been a nightmare and my worst mistake, to date in regards to a vehicle purchase. No fixes available and no relief from this in sight. I have a $30k vehicle that I can't even drive, unless its just around town. Very nerve racking to drive on the highway!.

54 Steering problem

Failure Date: 05/09/2013

Vehicle does not stay in a straight line. I've had alignment issues before with other cars where it pulled to one side but this car is all over the place on the interstate. I constantly have to correct the steering wheel which is exhausting after 20 mins. Sometimes left sometimes right. Also suspension integrity is questionable when hitting bumps the car seems to bounce up and cause you to lose control for a quick second. Why is the government allowing this!???????? went to dealer first they said nothing was wrong then a few months later they magically had new alignment specs which the did and it stills wonders.

55 Steering problem

Failure Date: 05/08/2013

2013 Santa Fe sport 2 ot 19 inch tires. Vehicle was purchase around April 13 2013. At 1000 miles I notice vehicle steering has a wandering effect, its like driving in high winds. I have to constantly correct steering to maintain the lane. Took to dealer on may 30 2013 with 1406 miles they came up with during shipping tires are over inflated too keep from bouncing on transporter, they lowered tire pressure. That didn't work, dealer told me to bring it back . But any way I emailed consumeraffairs@hmausa. Com on may 30,2013. You can call at 1-800 633-5151 so I got corporate and dealership involved. I have worked with them before, they were helpful and concerned.

56 Steering problem

Failure Date: 05/04/2013

Car is not safe to drive due to terrible steering car wonders all over the road very hard to keep in lane over 50 mph I would be surprise if no one has crashed because of this.

57 Steering problem

Failure Date: 04/30/2013

I have a 2013 Hyundai Santa Fe sport 2. 0t. This vehicle is very difficult to drive in a straight line. It wanders left to right and right to left at highway speeds. It is worse in cross wind conditions. Requires constant steering wheel input correction to maintain a straight driving path and produces fatigue on long drives. Sometimes the steering feels disconnected. I purchased the vehicle new in early 2013, the problem has been there from day one. I have recently been informed that Hyundai has made a change to improve steering accuracy for the 2015 model year. An improved central processing unit (cpu) has been developed for the electric steering system. So Hyundai is well aware of the issue with the 2013 and 2014 model years. Hopefully the improved 2015 steering cpu can be retrofit to the 2013 and 2014 vehicles or there is an alternate fix. Please recall the 2013 Hyundai Santa Fe sport to have this very serious safety issue addressed.

58 Steering problem

Failure Date: 04/15/2013

Car was purchased, brand new, a year ago or so. It was recalled, among 20300 vehicles in the USA. I took it to the dealer (henderson hyandai superstore (702-565-1500) three consecutive times, over the last 12 months. They are still refusing to address this very dangerous problem. I am the father of two infants, 3 and 1 year-old. I cannot drive this defective vehicle, endangering thereby my life, my wife's, and my two babies. Therefore, I request a refund of some $13,000 already put into this innately defective vehicle. I ask respectfully that you assist me, ASAP. Thank you very much! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

59 Steering problem

Failure Date: 03/26/2013

When I test drove the Santa Fe, I thought that it was just wind buffeting me around. After driving the car for 1400 miles mostly on the highway, I believe that the dssm - driver selected steering mode - is totally unstable. As reported in other complaints, you must constantly correct to try to maintain your lane. The higher the vehicle speed, the more corrections are required. It is very hard to maintain the center of your lane at commuting speeds with stop and go driving. I have driven over 1,000,000 miles and this is the first vehicle that will not track straight down a smooth level highway. I talked with the Hyundai service manager who referred to their alignment technician and I was told to drive in the "sport" mode which I had learned by trial and error. She stated that they have had several other complaints about the same problem but do not have a solution. Do not buy this vehicle if you do mostly highway driving. This would not be a good vehicle for an inexperienced driver. I believe that the steering difficulty will eventually lead to head on collisions. Hyundai should correct this ASAP.

60 Steering problem

Failure Date: 03/21/2013

Severe leftward pull on highway. Car is unsafe to drive on highway or undivided roads, because car pulls into oncoming traffic.

61 Steering problem

Failure Date: 03/20/2013

Driving this vehicle on the highway is very unsafe. Vehicle wanders, very hard to control. Constantly have to correct.

62 Steering problem

Failure Date: 03/17/2013

Own a 2013 Hyundai Santa Fe. The contact stated that while driving approximately 50 mph, the vehicle drifted from left to right. The contact indicated that when driving the vehicle at highway speeds, it was very difficult to keep vehicle in a straight line. The vehicle was taken to the dealer several times where the alignment was adjusted and the tires were checked but the defect persisted. The ownerwas not informed of the defect. Consumers report magazine reports this problem.

63 Steering problem

Failure Date: 03/01/2013

While driving at any speed approaching approaching 50 mph or more the electronically controlled power steering deviates from straight ahead on it's own accord. The driver must make constant steering inputs to remain in the lane. This at least very annoying and in a narrow lane it is dangerous and fatiguing!.

64 Steering problem

Failure Date: 02/21/2013

While driving at speeds of 45 mph and up, the vehicle wanders and drifts from side to side. This is very tiring to drive and requires constant attention. At the lower speeds it seems to wander mostly to the left so you constantly have to correct to the right. Dealer has made six attempts to fix without success.

65 Steering problem

Failure Date: 02/15/2013

Driving this vehicle on the highway is very unsafe. Vehicle wanders,very hard to control. Constantly have to correct what feels like six inches of free play between steering wheel and front tires.

66 Steering problem

Failure Date: 02/01/2013

Steering needs constant corrections.

67 Steering problem

Failure Date: 01/30/2013

Vehicle was purchased around January 30th, 2013, at the time of the test drive I noticed a lot of wind noise in the cabin and the vehicle would not stay in a straight line at 55 mph, it would sway left to right. Against my better judgment I still purchased this vehicle. The sales person informed me that the reasons why the vehicle performed the way it did was because it was a very windy. The next day I contacted the sales person and advised him that I was still having the same problems. He had me bring the vehicle into the shop and they checked the tires air pressure and wheel alignment. They made up some story that the vehicles are transported with 50 psi on the tires and this was the cause of the problem. To this date the vehicle still sways left to right when driving over 55 mph and the cabin noise is driving me crazy. This is a serious safety issue that Hyundai will need to fix quickly. I have now made another appointment with the shop because the driver seat started to feel loose when applying the brakes or slowing down. This vehicle has too many safety issues and now with only 1500 miles on the vehicle I am forced to take it to the shop. When speaking with the shop manager he made it sound liked no one else was having these problems, maybe they need to read the complaints on this site.

68 Steering problem

Failure Date: 01/10/2013

Steering is very problematic. The cars drifts and it is a constant challenge to keep in a straight line.

69 Steering problem

Failure Date: 01/05/2013

2013 Santa Fe 2. 0t - car will not keep in the lane, it wanders all over the road at speeds over 40mph. I have filed this report twice now, this is my 3rd time. The steering is erratic, unresponsive and completely uncontrollable. The car wanders all over the road and if it happens to be windy outside, forget about it. I have spend hundreds of dollars to get this diasnosed with every solution and I still have the same problem. Hyundai you need to fix this! I was almost in two accidents because I literally can not control my car on highways!! the car drifts all over the place and I'm sick of it!! your product has almost caused me to run off the road or into other cars! I'm tired of the runaround from all the dealers I've been to. The car simply can not be controlled. I spent $35k on a car I can't drive unless I'm in town getting groceries!! I'm tired of fighting my car just to drive it. You put out a faulty product and people are now left with cars that can not be driven at highway speeds. The car is all over the place and I constantly have to fight the car to drive it straight!!.

70 Steering problem

Failure Date: 01/04/2013

It is hard to keep the car going straight in a highway. Have to correct it all of the time. That is very unsafe and uncomfortable.



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Santa Fe Safety Recalls
Santa Fe Defect Investigations