Battery Cable Problems of Hyundai Santa Fe

The contact owns a 2014 Hyundai Santa Fe. The contact stated that his wife tried to start the vehicle however, the vehicle failed to crank or start-up. The contact stated that the vehicle was jump started. The vehicle was taken to rick case Hyundai (3550 weston road, davie, FL 33331, (954) 377-4100) where the battery and battery cables were replaced however, 7 months later the failure recurred. The battery was replaced at the owners expense. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 41,000.

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While driving 35 mph through an intersection on a city street, the entire electrical system failed and shut off. I was unable to steer or brake, but managed to coast into a parking lot. The entire dash panel repeatedly flashed and all warning symbols appeared on dash panel. Briefly the dash panel displayed connect fuel sensor before completely shutting off. We towed vehicle to dealership and was told it appeared to be a failed alternator and starter and compromised battery cable and sensor and wouldn't be covered under warranty. We had just had the fuel line sensor replaced under recall and now this. This is after the total engine failure and that led to the engine being replaced with what we told was a factory new engine that fell under the metal fragments in oil chamber recall. We are fortunate we were unharmed during this incident. This is extremely frustrating that we have been hit with recall after recall. We were told to not be surprised if this issue also became a matter of recall.

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While driving at 25 mph, numerous warning lights illuminated, including low tires, steering, other codes consisting of letters. Power steering failed, power brakes failed. Engine was still running. We were able to pull the car off the road safely. Steering warning light still illuminated as were tire warnings. The tires were fully inflated, engine still running. We turned the engine off, raised the hood to check for thrown belt. Belts were intact. Tried to restart the engine, it made a clicking and a sizzling sound and would not start. Called dealer, dealer gave number for Hyundai assurance. They came and picked up the car. If we had been driving any faster, or in traffic, the automobile's failure could have caused an accident. If we had been on the highway, someone could have been hurt or killed. After a couple of days we were given a courtesy car. After a week, the car was repaired. The problem was reported as a fuse on the positive battery cable. Cable and battery were replaced. Vehicle was in motion on a city street at time of failure.

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The contact owns a 2013 Hyundai Santa Fe. While driving approximately 5 mph, the vehicle stalled. All of the warning indicators illuminated on the instrument panel. The vehicle was unable to restart and was towed to the dealer. The mechanic stated that the cable connected from the battery to the fuse box was installed incorrectly. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 8,500.

Alternator/battery problems: lights dim, windshield wiper delay changes speed, electric windows slow at times.

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