Steering Failed Problems of Hyundai Santa Fe

Tl the contact owns a 2013 Hyundai sant fe. The contact stated that the steering wheel failed. The contact stated that while driving, braking, turning, or stopping, the steering wheel shook abnormally. The vehicle was taken to pinehurst Toyota (10760 us 15 501 hwy, southern pines, nc 28387, (833)267-2310) an authorized service dealer for Hyundai, to be diagnosed. The contact was informed that the steering coupler failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 83,000.

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The contact owns a 2008 Hyundai Santa Fe. While the contact's son was driving 5 mph and making a sharp right turn, the steering wheel failed and turned to the left on its own. As a result, the driver crashed into a cement block. The driver's side tire was damaged. The air bags did not deploy. The contact stated that the passenger air bag and the rear seat belts did not function. There were no injuries; however, the driver sought medical attention. A police report was filed. The vehicle was not drivable and was towed to an independent mechanic. The contact called ricart Hyundai (located at 4255 s hamilton rd, #180, groveport, OH 43125, (614) 836-6251) and notified them of the failure. The vehicle was repaired, but the failure continued. The manufacturer was not notified. The failure mileage was unknown.

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Tl the contact owns a 2013 Hyundai Santa Fe. While driving approximately 45 mph, the power steering malfunctioned without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column coupler was fractured. The contact stated that the vehicle was currently at the independent mechanic for replacement of the coupler. The dealer (holler Hyundai, 1150 orlando Ave, winter park, FL 32789, (407) 645-6203) was contacted and stated that there was no recall for the failure. The manufacturer was notified of the failure and confirmed that the VIN was not included in a recall for the steering wheel failure. A case was opened and the contact was referred to NHTSA. The approximate failure mileage was 89,000.

The steering wheel makes a "scraping" noise when turned. Hyundai says this is "normal"; however, up until a few months ago, the car never made this noise. My wife and I do not feel safe driving the car anymore; however, Hyundai refuses to address the problem. My wife and I own a second vehicle that is the exact same make and model and it does not make this sound. Since the steering column is critical to the safety of the vehicle -and includes the air bag components, etc. , we are very concerned that this could cause premature detonation of the airbag and/or some kind of steering failure. Hyundai refuses to fix the problem and we are concerned not just for our own safety but for the safety of all Hyundai owners driving with this problem. Also, when I tried to escalate the complaint to Hyundai's customer care, the supervisor (mr. Julio o. ) refused to escalate the complaint -which causes me grave concern that Hyundai is obstructing the complaint process in an effort to protect profit margins.

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Tl-the contact owns a 2013 Hyundai Santa Fe. The contact stated that the steering failed and caused the vehicle to swerve from left to right. The steering had to be set to the sport setting for highway driving and to the comfort setting for city driving in order for the contact to be able to control the steering. The vehicle was taken to the dealer, who upgraded the steering computer system however, the failure was not corrected. The manufacturer advised that nothing was wrong with the steering. The vehicle was not repaired. The VIN was not available. The failure mileage was 2,000 and the current mileage was 4,000. Mah.