Instrument Cluster/panel Problems of Hyundai Sonata

The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. In addition, the contact stated several unknown warning lights were illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that an unknown recall repair for the ecm software update was performed; however, the software update failed to fix the vehicle. The contact stated that the vehicle remained at the dealer for four months without being repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 140,000.

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Instrument cluster lighting is too bright even on lowest setting. Combined with poor side visibility from headlamps it is easy to hit object or pedestrians when turning on unlit areas. Have run over a curb three times and damaged two wheels because they can't be seen from the overly bright instrument lighting at night.

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The contact owns a 2009 Hyundai Sonata. The contact stated that while her daughter was driving 60 mph, the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. After calling aaa, the technician determined the vehicle had run out of gasoline however, the instrument panel was reading a half tank. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the instrument panel. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 184,500.

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