general problems of the 2023 Hyundai Tucson

The contact owns a 2023 Honda Tucson. The contact stated that while driving at 74 mph with cruise control activated, the forward collision warning system activated, after which the vehicle applied automatic emergency breaking, rapidly reducing the vehicle's speed. The contact was able to regain control of the vehicle by lightly tapping the brakes, thereby deactivating the emergency systems. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure but informed the contact that they would disable the forward warning collision system pending a diagnosis. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 13,000.

The contact owns a 2023 Hyundai Tucson. The contact stated that while driving approximately 70 mph, the vehicle experienced phantom braking without another vehicle or object being nearby. The contact deactivated the system and was able to drive the vehicle safely. The contact stated that the failure recurred several times without warning. The vehicle was taken to the dealer who determined that the bracket supporting the sensor had detached, causing the system failure. The vehicle was not repaired. The contact deactivated the forward collision avoidance system. The manufacturer was made aware of the failure and opened a case. The contact was referred to the NHTSA hotline. The approximate failure mileage was 100.