Electrical Infotainment Problems of Hyundai Tucson

The contact owns a 2022 Hyundai Tucson. The contact stated that there was a delay in the operation of the rearview camera to provide an image while reversing. The contact stated that the rearview camera remained activated temporarily while the vehicle was in drive(d). The contact stated that the infotainment system screen turned off and activated functions unintendedly while driving. The vehicle was taken to the dealer, where the infotainment system and the rearview camera were replaced twice; however, the failure persisted. Additionally, the contact stated that while attempting to shift from reverse(r), the gear shifter was sticking and failed to shift to drive(d). The contact was able to shift to drive(d) after several attempts. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.

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Wireless apple carplay disconnects randomly causing loss of onscreen maps and turn by turn directions. Hands free phone calls are also dropped. This creates a very dangerous, not to mention annoying situation when driving in busy traffic and depending on the map guidance. It has caused me to take my attention off the road trying to get the system to reconnect so I do not miss an exit or turn. Many others with the same make/model vehicle are complaining of this same defect on the internet. Today it happened 20-30 times on a 3hr trip. Most times it reconnects on its own after a some time. Sometimes I have to manually hard reboot the infotainment system to get it back. I have been to the dealer and have called Hyundai care. No one seems to know what the issue is. They just kind of give me the runaround. The dealer admitted there is a problem but had no solution. Carplay is supposed to make driving safer by putting your phone gps etc on the car screen for safe hands free operation. These disconnects are going to get someone killed.