general problems of the 2011 Hyundai Veracruz

This is related to a repeat failure of recalls 121/197 of the 2011 Hyundai Veracruz. Oil leaks down from the top valve gasket onto the alternator causing a random and erratic electrical disturbance and failure that can happen at any time causing serious risk of safety. With the alternator being damaged in this form also put other potential electrical systems at risk of damage. This is either the 3rd or 4th time of repeat failure. Previous time has damaged the battery. Luckily this time it went out in a parking lot just before was going to drive and had complete loss of power. Vehicle had to be towed into dealer service center. Upon inspection the alternator and valve cover gasket had to be replaced out of pocket as service center claims these are not covered. Tried to escalate the issue to Hyundai motor corporation to be reimbursed and was given a case manager. After a couple days I was told the original 121 recall is to old and not covered under warranty anymore and repairs were already made. I explained that recall 197 is a continuation of the previous 121 and she had to check back with the service center. A couple days later she reports back that they still will not cover the costs as the repairs have already been done before in the past. This time when received vehicle back from service center turns out the steering wheel tilt and telescoping module no longer functions. Costs of alternator $1832. 99 costs of valve cover gasket $313. 31 totaling $2146. 30 that is suppose to be covered due to the recalls. Not repaired because of hassle between service center and Hyundai motorcorp refusal to reimburse anything is the steering wheel tilt/telescoping module quoted at $1096. 06 included photo is taken of the alternator prior to being towed and clearly shows the over time build up of dripping oil all over it.

I was driving on the freeway all of a sudden my car shuts down on me I had the to replace the starter, fuel pump, alternator, and spark plugs to the vehicle after replacing all that the car starts but it will eventually shut down on me so during the times I was trying to fix my car I received a recall letter in the mail took it dealer buerkle Hyundai on August 1, 2024 at the location 3350 hwy 61 north saint paul mn 55110. They refuse to fix the recall they claim there is a knock on the engine and I would need to replace the engine that is gonna cost me 8,000 for a use motor only for them to proceed with the recall on the vehicle at this moment I was asked to return the rental and tow my car outta there they won't fix it please help me resolve this issue since I bought this vehicle its been nothing but trouble and stress.

The contact owns a 2011 Hyundai Veracruz. The contact stated that the lights were abnormally dim on the instrument panel, while downshifting. In addition, it was discovered that engine oil was leaking onto the alternator. The vehicle was taken to a local dealer where it was diagnosed and confirmed that the vehicle was leaking engine oil onto the alternator. The vehicle was not repaired. The contact that that an unknown manufacturer's recall was performed on the vehicle related to the failure; however, the recall repair failed to prevent the failure from occurring. The manufacturer was made aware of the failure. The failure mileage was approximately 184,000.

The contact owns a 2011 Hyundai Veracruz. The contact received notifications of NHTSA campaign numbers: 20v705000 (engine and engine cooling) and 23v651000 (service brakes, hydraulic); however, the parts to do the recall repairs were not yet available. The contact stated that there was an abnormal burning oil odor while idling and while driving the vehicle. The contact stated that as a former independent mechanic, he had inspected the vehicle and noticed that there was oil leaking near the valve cover gasket and onto the alternator. The manufacturer was contacted and scheduled an appointment with the dealer on the contact's behalf. The vehicle was taken to the dealer, where it was inspected, and the contact was informed that the recall parts needed to be ordered. The contact stated that the dealer had inspected the vehicle 11 months ago; however, upon following up with the dealer several times, the dealer advised the contact that the parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000. Parts distribution disconnect.

Unknown.

Tired of engine and electrical failures. As recently as 7/11/2023, I brought my vehicle, 2011 Veracruz limited fwd SUV, to the brandon (FL) Hyundai delaer for a supposed recall repair. I brought in the car, and picked it up the following day, and was assured that the recall (due to "leaky head gaskets") was taken care as well as the check engine (ce) light - the alternator was not replaced (as I had replaced it on 6/28/23 [$241. 86 + tax]) with the excuse "it had passed all tests". A couple of days later, the ce light came back. I brought in the car again 7/24/23 and was told upon pick up that same day, that the engine "had a connector loose". Back on the road again, on 7/27/23 the ce light came up again. I decided to check the car myself and noticed: #1. No (recall related) work had been done!!; #2. I decided to see what the ce light meant (p0420) so I removed the bank 1 catalytic converter and was astounded at the enormous amount to oil leaking and covering every nook and crany of the front engine - pictures included!! I purchased a new exhaust manifold gasket ($23. 30 + tax) and throttle body spray cleaner ($38. 43 + tax) to repair and take it back to the dealer for a thorough check up - keeping my fingers crossed. This has been the latest expenses in a litany of expenses (tools, parts, chemicals, related accesories), time off, trips to the dealer and what not in the history of this SUV since I purchased back in 8/2010. Hyndai has refussed to pay a penny for all my expenses or repairs all the way to te point of charging for a recall repair never done! btw, I have had the alternator replaced, by myself and by the same dealer, four (4) times!!.

The car would not start so we had it towed to a local repair shop. (the closest Hyundai dealer is located 91 miles (182 round trip). The local shop diagnostics indicated an oil leak in the valve cover gasket which dripped onto the alternator and the drive belt. The obvious way to fix the problem was to replace the valve cover gasket, the alternator and the drive belt. The parts were obtained from an online parts distributor. The diagnostic work was done by the shop and the labor was performed by a well known master mechanic with over 25 years of experience and is recognized by the ase. I filed several claims with Hyundai who keep coming up with reasons why they can't pay the claim for a total $600. 00 out of pocket cost. The car was fixed 7/9/2021 and has run great since then with no leakage! I have filed claims several times and each time they request more documentation be furnished. The latest rejection is dated 5/16/2023 and Hyundai has assigned a consumer case #21314437.

The contact owns a 2011 Hyundai Veracruz. The contact stated while driving approximately 10 mph while parking the vehicle the engine stalled. The contact stated the battery warning and ignition key light were illuminated. The contact stated that the stalling out had occurred previously. The contact had taken the vehicle to a local dealer who diagnosed that there was an oil leak on the alternator and starter and both needed to be replaced. The contact stated that he had NHTSA campaign number: 20v705000 (engine and engine cooling) completed and he related the failure to the previous NHTSA campaign. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 140,000.

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2011 Hyundai Veracruz. Consumer is seeking reimbursement for vehicle repairs made related to a safety recall.

The contact owns a 2011 Hyundai Veracruz. The contact stated the battery light was previously flashing. The contact stated that the vehicle failed to start. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. Parts distribution disconnect. The approximate failure mileage was 125,000.

Recall 197. Oil leak from valve cover gasket. Hyundai has refused to repair this. I've broken down 2 times in the last year. I've spent over $2000 on repairs. Hyundai refuses to reimburse me or repair the vehicle. What can you do to help.

The contact owns a 2011 Hyundai Veracruz. The contact received a recall notification for NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

At about 60mph in a passing lane going up a fairly steep hill, I pressed the accelerator to downshift while passing. The accelerator pedal pulled away from my foot toward the floor. The car began uncontrollably accelerating. I was able to override this with the brakes, but each time I took my foot off the brake the car again downshifted and accelerated maximally. This was repeated at least five times. Shifting into neutral resulted in a high revving engine on three occasions. Turning cruise control on and off or canceling had no effect. I was able to stay on the brakes and get off the highway. I then shifted into neutral and the engine started over revving. I then turned off the ignition and restarted the car, which to this point is behaving normally. The floor mat was not interfering with the accelerator. The accelerator distinctly pulled away from my foot and went to the floor. There was no pedal confusion.

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number 20v705000 (engine) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was repaired on seven occasions for failures related to the recall. The failure mileage was unknown. Parts distribution disconnect.

Recall 197: no fix yet? 2011 Veracruz awd limited may 19, 2021 car quit operating. Shut down after little warning. Instrument panel lit up indicating some sort of problem, then no power. Unable to restart. Had Veracruz towed to the nearest repair shop east county auto on hwy 12 ( glenoma, wa) only 33 miles from breakdown. Feel like this car is unsafe, and hoping to get a fix so it can be safe. Hyundai says a fix is coming in a recent letter, but I have a problem with this car now. Will proceed with diagnostic efforts, repair if possible, and wait for Hyundai permanent fix or reimbursement. Feel that Hyundai is responsible for an immediate solution to this problem. Lives are on the line!.

The contact owns a 2011 Hyundai Veracruz. The contact stated while driving 35 mph, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was able to veer to the side of the road with assistance. The contact stated she was unable to restart the vehicle. The vehicle was towed to the contact's residence, where an independent mechanic diagnosed that the alternator needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was towed to the independent mechanic who diagnosed that there was oil leaking from the front cylinder bank cover gasket and dripping onto the alternator. The contact stated that the alternator was replaced for a second time however, the failure persisted. The contact also stated the vehicle had an abnormally strong burning oil odor. The contact received the recall notification for NHTSA campaign number: 20v705000 (engine and engine cooling) however, the dealer informed the contact that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The manufacturer also advised the contact to rent a vehicle and she would be reimbursed later. The vehicle was not repaired. The approximate failure mileage was 179,000.

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that the vehicle was leaking engine oil. The failure mileage was approximately 160,000. Parts distribution disconnect.

The contact owns a 2011 Hyundai Veracruz. The contact stated while driving approximately 20 mph and making a left turn, the vehicle loss motive power without warning. The vehicle was towed an independent mechanic who diagnosed that the alternator had failed and needed to be replaced. The alternator was replaced and the failure was remedied. The local dealer was notified of the failure. The manufacturer was not contacted. The contact indicated that the vehicle had previously been serviced under the NHTSA campaign number: 20v705000 (engine and engine cooling) however, the failure occurred. The failure mileage was 64,000.

My car is smoking due to recall issues ## #vpic# 1 - check digit (9th position) does not calculate properly; 3 - VIN corrected, error in one position (assuming check digit is correct); 14 - unable to provide information for all the characters in the VIN. #vpic#.

The contact owns a 2011 Hyundai Veracruz. The contact stated that there was an unknown warning light illuminated. The contact stated he noticed that there was oil coming from the alternator. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired. The contact then received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to the recall repair was unavailable. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 100,000.

The contact owns a 2011 Hyundai Veracruz. The contact stated that there was an unknown warning light illuminated. The contact stated he noticed that there was oil coming from the alternator. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the alternator to be replaced. The vehicle was repaired. The contact then received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to the recall repair was unavailable. A dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was approximately 100,000.

The contact owns a 2011 Hyundai Veracruz. The contact received a notification for NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Hyundai Veracruz. The contact indicated on several occasions that after starting the vehicle, the vehicle suddenly stalled and had to be restarted. The contact later received notification of NHTSA campaign number 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect. The failure mileage was 100,000.

The contact owns a 2011 Hyundai Veracruz. The contact stated that while operating the vehicle, there was an odor of burning oil present. The vehicle was taken to the local dealer who diagnosed that oil had leaked from the front cylinder valve cover onto the alternator. The vehicle was not repaired. The contact indicated that the vehicle was included in NHTSA campaign number: 20v705000 (engine and engine cooling) but the repair was not yet determined by the manufacturer. The contact indicated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 189,000.

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the part was not yet available. The contact stated while pulling into a parking lot, the vehicle stalled without warning. The contact attempted to restart the vehicle however, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed that the front cylinder bank gasket cover was leaking oil onto the alternator which caused damages to the engine. The alternator was replaced. The contact mentioned NHTSA campaign number: 14v415000 (engine and engine cooling) as a possible solution to the failure however, the VIN was not included. The manufacturer was notified of the failure and offered to reimburse the contact however, no further assist was provided. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that no parts were available for the recall repair. The contact stated while driving at various speeds, several unknown warning lights illuminated and there was no power to the window. The vehicle stalled and the contact’s husband was able to restart the vehicle and drive to an independent mechanic before the vehicle was towed to the residence. The dealer was contacted and informed the contact that the parts were not yet available. The vehicle was not repaired. The manufacturer was notified and informed the contact that the remedy was not yet available. The failure mileage was approximate 140,000. Parts distribution disconnect.

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to do the recall repair was unavailable due to being on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was experiencing oil buildup on the engine, which, was confirmed by the dealer. The approximate failure mileage was 160,000. Parts distribution disconnect.

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20v705000 (engine and engine cooling) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Hyundai Veracruz. The contact initially received notification of NHTSA campaign number: 14v415000 (engine and engine cooling). The contact called the dealer and was informed that the parts for the repair were not available. The contact then stated that an abnormal knocking noise started coming from the vehicle while driving. The dealer was called back and an appointment was made for the service. The day prior the appointment, while driving 60 mph, the vehicle stalled without warning. Due to the failure, the contact had the vehicle towed to bob johnson Toyota (3399 w henrietta rd, rochester, NY 14623) where she was informed that the engine had failed and needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 98,000.

Tl the contact owns a 2011 Hyundai Veracruz. While driving 45 mph, the contact depressed the accelerator pedal, but there was no acceleration. The vehicle had to be pushed to the side of the road. The contact noticed oil all over the alternator. The vehicle was towed to Hyundai of orange park (7600 blanding blvd, jacksonville, FL 32244, (855) 778-2061) where it was confirmed that there was oil all over the alternator and the gasket needed to be replaced. The contact stated that the failure matched an unknown recall, which was repaired by the previous owner. The manufacturer was contacted, provided a case number, and promised a case manager would call him back. The extended warranty had just expired by 400 miles. The failure mileage was 90,030.

Nhtsa campaign #14v415000 was issues for recall of faulty valve cover gasket that can leak and short out alternator, causing loss of power while driving. Our Veracruz has now had this valve cover replaced three times since this recall was issued, twice now in the last year. This time, 4/2018, the alternator was shorted out and caused loss of power while vehicle was is motion on city street. Hyundai has repaired faulty parts again, however, they have yet to have a valid fix for the problem. The repairs have only been a bandaid, as same problem keeps occurring. I believe there should be an additional recall issued till Hyundai comes up with valid fix for the dangerous problem.

The contact owns a 2011 Hyundai Veracruz. The contact stated that the vehicle was leaking on the passenger side and the check engine warning indicator illuminated. The vehicle experienced a complete loss of power. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

Vehicle driven on highway at 60 mph and engine check sign came on, then car sign as antitheft sign appeared than tpc sign and navigation direction sign in mirror all kept blinking on and off. Vehicle started to slow down but speedometer stuck to 60 mph. Vehicle dropped speed gradually and I was afraid that other vehicles coming behind at full speed may hit my vehicle if they are not aware of my vehicle slowing down. I had to pulled the vehicle in shoulder lane and started my emergency blinkers on. Blinkers were going on and off and warning bell were also going on and off. Damaged the battery of my vehicle. Contact Hyundai customer care center and they informed me that the recall campaign 121 does not have remedy to this recall. This is very unsafe and cause an accident, crash, fire or serious injury or fatality, since it affecting to the speed of the vehicle and speedometer dose not responds to the current speed of vehicle. Damages the battery and blow off the horn of the vehicle. Case # 6962265. Dealer wants consumer to pay for the damaged battery and damaged horn.