Air Bag Not Deploy problems of the 2008 Infiniti G35

I am the owner of a 2008 Infiniti G35 sedan. It has low miles (82,000) for the year and has been meticulously maintained at the dealership throughout its lifetime. Recently we had an issue with an airbag sensor failing resulting in the passenger airbag remaining off. In the event of a collision the airbag would not deploy and this could result in very serious bodily injury. A quick search on the NHTSA website shows that there is a recall for this very issue for my model year, however my specific vehicle was not included on this recall. This is a very unique failure and has happened to multiple people as evidenced on the complaints section of the NHTSA website. This is a systematic failure in manufacturing the vehicle and is putting customers in harm¿s way. I contacted Infiniti to discuss repairing the failure however I was told that Infiniti would not help us in any way. The representative, steven, I spoke with made the decision to put me and my family at risk in order to save money. He stated that he ¿carefully considered¿ all the facts of my case and would not step in and repair this crucial safety defect. I made him aware that this failure was unique and systematic and that it fits the description of the recall placed on other vehicles and that it poses a serious safety risk to myself and my family. Steven reiterated that Infiniti would not help us repair this issue and that my concerns were ¿noted¿. He then told me that I could take this concern up to the bbb or nhsta. It is apparent that Infiniti does not care what so ever about its customer¿s safety or wellbeing. Infiniti has chosen to put people at risk of severe bodily harm in order to save a few dollars. This is very disturbing news and has shaped my opinion about the company. I would urge the NHTSA to look into this because it is a known manufacturing defect.

The contact owns a 2008 Infiniti G35. The contact stated that while turning on the vehicle, the engine revved and the vehicle accelerated without warning. The contact attempted to apply the brakes however, the brakes failed. The brake pedal fell to the floorboard. The contact crashed into a building and the air bags failed to deploy. The vehicle was towed. A police report was not filed. The contact had not taken the vehicle to the dealer. The front-end of the vehicle was severely damaged. There were no injuries. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000.

We are having a reoccurring problem of the front passenger seat airbag sensor not working. The vehicle has a light which illuminates when the passenger airbag is not "armed" for deployment. The first time we took it to the Infiniti dealership they said they could not replicate the problem. It continued to be a problem for us intermittently for over a year. My main concern was always that if we (my wife and I) were involved in a front end collision that the airbag may not deploy and she could be injured as a result. Finally, a couple weeks ago, the light came on again. We happened to be close to the dealership so we took it right over. My wife even recorded a video of the light being on while she was in the passenger seat. The dealership tried replacing the airbag control unit. It is basically the "brains" of the airbag system. A few days later we picked the car up, started driving home, and the "passenger airbag off" light came back on. We immediately went back to the dealership. They further explored the problem and told us that we would need to replace the bottom part of the front passenger seat. The seat is not covered under our extended warranty so it would cost us over $5900 (yes, that's right. . . Almost six thousand dollars!) to replace the seat. After doing some research, I have discovered that we are not alone in this problem. Infiniti recalled other G35s for the same problem! our vehicle was not produced during the period that the recalled vehicles were; same model year, just different manufacturing date. In addition, after looking at the NHTSA website I found that many other people whose cars were not part of the recall are having the same problem with the airbag sensor. I believe the airbag sensor is defective on many Infiniti vehicles. I just hope another recall is issued before someone is seriously hurt due to the airbag not deploying.

Potential failure of passenger side airbag to deploy in the event of an incident. With adult passenger seated in passenger seat, the passenger side "airbag off" light illuminates indicating that the airbag will not deploy in the event of an accident. I have video of the problem that I shared with Infiniti of chantilly dealer that shows the light on with vehicle traveling at 60-65 miles per hour with adult passenger in seat. The light stayed on for 25-30 miles. Took car immediately to dealership next day. No resolution from Infiniti. This problem has occurred at least 4-5 times over the past 4 months.

On July 7, 2009 our 2008 Infiniti G35 sedan (v1) was involved in a front end collision with the rear end of a non-moving truck (v2). Estimated speed was anywhere from 25-45 mph (speed limit of the road is 45mph). Police were called to scene. Ambulance was called for injuries to driver and passenger of v2. Driver of v1 declined treatment. Driver of v1 later complained of dizziness, neck pain. V1 was un-drivable and towed from the scene. Airbags did not deploy on v1. Upon review, a recall is in effect for the year, make and model of v1 for "lack" of airbag deployment. Upon contacting Infiniti to explore the recall issued in 2008 on v1, Infiniti reps stated that the VIN number of v1 was not included in the recall. Upon conversations with repair service and others, these persons were surprised that the airbags did not deploy, with the severity of the front end crash. Our concern is that the current state of v1 is unsafe for future operation and the reliability of the deployment of the airbags is uncertain.