Front Air Bag Sensor Control Problems of Infiniti G37 - part 2

The contact owns a 2009 Infiniti G37 convertible. While a passenger was occupying the front passenger seat, the air bag warning sensor turned off. The contact took the vehicle to a local dealer (gastonia Nissan located at 2275 e franklin blvd gastonia, north carolina, 28054) where it was diagnosed that the orc sensor failed and needed to be replaced. The contact was referred to an Infiniti dealer. The contact reached out to Infiniti of charlotte who stated that they would call back. The dealer called back and left the contact a voicemail stating that the failure was not included in the recall and the contact would have to pay for the repair. The manufacturer was made aware of the failure and confirmed that there were reports of the failure. The contact was provided with case number: 26607927. The failure mileage was approximately 80,298.

See all problems of the 2009 Infiniti G37 🔎.

The front seat occupancy-classification sensor (OCS) is not working. This has been ongoing for over a year. Nissan/Infiniti has recalled millions of cars in 2013-1015 and had a voluntary inspection in 2008 and 2009 for this issue. However, my car is not included in the official recall. Upon online research, there are many others with my same make/model/year having the same issue and we are unable to get this resolved. I have contacted Infiniti customer support and they have offered up to $2000 for me to get this fixed. However, the total repair for this is $6900, so I am still paying $5,000 for a repair on a 2009 vehicle with a known issue. Due to a design flaw in the cars, you cannot replace or repair the sensor, but you must replace the entire front passenger seat. The cost of this repair is over 50% of the total value of the car. I have been unable to use my car with occupants in the front seat for over a year for fear of a tragic issue if we had an airbag deployment. It is obvious from inifiniti's willingness to contribute $2000 that they know there is an issue with the car, but since it is not part of a recall, they claim that is the max they are able to provide. A father should not have to make the decision on whether his children are worth the $5000 repair when the issue is a known problem that has been pervasive throughout Nissan/Infiniti for years and even investigated by the NHTSA already. I'm fearful that since my vehicle type is not as common that there were not enough complaints of that model to classify it as a recall. But, it uses the exact same parts as the other Nissan's and Infiniti�s, so I do not understand how this is not covered.

Passenger seat air bag sensor does not work. Checked with Infiniti and VIN doesn't fall under any recall. Getting the sensor replaced under the extended warranty. Seeing similar complaints from other owners.

See all problems of the 2008 Infiniti G37 🔎.

Passenger air bags on my G37 its being turned off with a passenger seating in the seat. First started with my daughter age 17 weights about 120 pounds and Infiniti stated that their airbags are activated by weight and that she may be to small which she is 5'4 tall. They didn't address the issue and it continued to happen with everyone seating in the passenger seat including an adult male of 6'2 and over 200 lbs. I took it back to Infiniti of tampa and they didn't address the issue. For the third time I take vehicle to Infiniti and now they state their airbags have a sensor that measures body mass of a person to activate and that's the reason I am getting this issues with air bags and they suggested that I should seat my family and friends that ride in the front to go to the back seat for safety. Infiniti then took a look at my vehicle and gave me a same model loaner for the day which the same thing happen in that car. This is something that has to be address as it is a harzard for the safety of our love ones in case of a collision.

See all problems of the 2013 Infiniti G37 🔎.

Passenger seat air bag sensor does not work. Infinity had an earlier recall and said problem was fixed in 2009. Infinity says automobile is now out of warranty and only fix is to replace seat at cost of $3500. 00. I was told by infinity the recall was just to fix a wire not the sensor. Wanted to notify you of continued problem and see if more owners are reporting continued problem with air bag.

Airbag sensor light for front passenger randomly does not register adults occupying seat. We have not recognized any pattern/seating positions that will duplicate the problem.

Airbag sensor light for front passenger randomly does not register adults occupying seat. We have not recognized any pattern/seating positions that will duplicate the problem.

The contact owns a 2009 Infiniti G37. The air bag off light illuminated intermittently and remained on which meant that even if an adult was sitting in the front passenger seat the air bag would not deploy. The light illuminated more frequently while driving longer distances. The dealer was unable to duplicate the failure and stated that there was nothing to repair. He contacted the manufacturer and has not received a response. The vehicle has not been repaired. The current mileage was approximately 4,800 and the failure mileage was approximately 4,000. Updated 12/07/09 the consumer also stated the vehicle had been serviced 4 times for security system malfunction and twice for air bag problems. Updated 12/07/09.