26 problems related to air bag light on have been reported for the 2013 Infiniti JX35. The most recently reported issues are listed below.
We bought this car, used, on January 18, 2020 and an ibs light turned on a couple weeks after I bought it but later turned off. Now February 22 the airbag light started to blink as I was driving on a city street. A week later, today February 29 it is still continuing to blink. I have seen many recalls about this issue on other 2013 Infiniti Jx35s. Also, before I bought it the car dealership took it for a check up at the Infiniti dealership and the air bag issue was also a problem then.
Vehicle indicates passenger airbag off when passenger in seat with seat belt on. Airbag light is flashing. This is occurring while driving.
Tl the contact owns a 2013 Infiniti Jx35. The contact stated that the air bag off warning indicator illuminated. The contact associated the failure with NHTSA campaign number: 16v244000 (air bags). The contact called pepe Infiniti (located at 300 central Ave, white plains, NY 10606, (914) 750-4117) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 77,000.
2nd passenger airbag light is always on. No front passenger airbag protection. Had a recall r1606 done, but trouble came right back. Appears there is another recall pc217 for more extensive repairs but Infiniti says my VIN not included. It sure appears it should be included, exact troubles. This appears to be a huge Nissan issue.
The contact owns a 2013 Infiniti Jx35. The contact received notification of NHTSA campaign number: 16v244000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator illuminated. The VIN was unknown. The approximate failure mileage was 40,000. The manufacturer was not made aware of the failure. VIN tool confirms parts not available.
After servicing, as in recall. In April 2016 for airbag light coming on with full weight person in passenger seat, the problem still exists.
Takata recall. The contact owns a 2013 Infiniti Jx35. While driving various speeds, the air bag warning indicator illuminated. The contact received notification of NHTSA campaign number: 16v244000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 55,644. Parts distribution disconnect.
Vehicle continues to have issues with the passenger airbag light coming on, despite the passenger seat being occupied by adult passenger. Dealership and Infiniti tech have been shown videos, yet they repeatedly say "can't duplicate the problem". We have asked for a buy back, and have been denied (twice). Consumer affairs will provide no explanation, but repeatedly says it is working as designed. The bottom line is this. . . Infiniti does not care! as with others on here, they have told us to make sure we read the manual on how to "properly sit in the seat" and if it doesn't work turn the vehicle off and on to "recalibrate". Really? $40,000+ vehicle and you have to sit on the side of the road and turn it on and off multiple times just to get it to work the way it should? they also told us that you can't have anything in the seatback pocket (then why have a seatback pocket?). Regardless, we have taken the vehicle in at least 10 times now and have done exactly what they have told us to do and it still does not work properly. Unfortunately, it looks like the only way they will do anything is when someone is killed because their system did not function properly. Nhtsa, please do something! this is not right and they aren't listening. My dealership told me the reason they won't do a buyback is because this is a "known" issue and there would be too many to buy back.
The contact owns a 2013 Infiniti Jx35. The contact received a notice for NHTSA campaign number: 14v138000 (air bags, electrical system) and the vehicle was repaired. The vehicle was taken to the dealer on three occasions. The contact stated that the air bag light began to illuminate on the instrument panel after the recall repair was made. The dealer stated that the vehicle was operating as designed; however, another mechanic informed the contact that the seat cushion needed to be replaced to correct the issue. The contact felt that the manufacturer did not repair the vehicle adequately. The vehicle was not repaired. The failure mileage was unknown.
The passenger side air bag light remains on even though the seat is occupied. That means that the air bag is not operational even though the seat is occupied. I noticed that there are a lot of complaints about this issue.
Passenger side air bag light on with an adult seated. The dealer said no codes no problem found. The air bag light will go out after several miles. It has been in 3 or 4 times to the dealer and not repaired or any parts replaced. Unsafe.
Vehicle has had 2 air bag recalls, both recall repairs were completed at dealership. The passenger airbag light continues to intermittently turn on indicating the passenger air bag is off while an adult passenger of 140-180+ lbs is occupying the seat. The car was taken into the dealership to repair, after 4 days they advised me they were able to replicate the problem but they didn't know how to fix it and would contact the engineers to make repair. After 8 days in the shop I filed a complaint with Infiniti consumer affairs, they opened a case and contacted me on day 9. The dealership finally called back on day 9 and stated the service manager dan would be taking care of the car and would provide better communication and get the car fixed. No call for 5 more days from the dealership regarding the status. Regional specialist from consumer affairs called back (day 14) and stated dealership is now saying they were unable to replicate the issue and the service tech previously "mis-spoke". I have escalated my complaint at Infiniti corporate. The dealership still has not called (day 14) to tell me what is going on with my car. This vehicle is not safe as you cannot be sure if the passenger airbag will deploy upon collision. This vehicle should be removed from the market until these major safety issues are corrected.
Passenger airbag light states off when a person is sitting in seat. . SUV had recall to fix the problem but every so often it still happens. . Very worried airbag wont deploy in accident. . Dealer does not know how to refix this problem. . Please help.
Within the initial 12k miles of owning this Jx35, we've experienced a serious problem with the Jx35 passenger air bag indicator light. My wife is approx. 130 lbs. And the light comes on numerous times indicating that the airbag will not function during an accident. This is a serious and significant safety issue which Nissan has been unable to fix. It's been recalled twice and has been to the dealership over five (5) times for this specific problem. It is currently at the dealership and we've told them to buy back the car. We have filed a formal compliant with Nissan customer affairs, complaint # 15766361, and will await their comments. If that fails, we will enact the texas lemon law to have the car returned. Just today, the service director said they were able to replicate the issue when one of their female service technicians rode in the passenger front seat, sitting sideways on 1/2 of the seat. Then, they went on to say the light did in fact come on, came to a red light, waited seven seconds and the light went off. They said if this happens, you should come to a complete stop so that it recalibrates itself. I asked if they thought this was normal. They said, "yes". I then asked, if the light is on, and someone hits the front end of our car and my occupant suffers death or serious injury, do I then get my "seven seconds" back before the crash to reset the seat? complete and utter nonsense. These dealers know exactly what is going on with this car. They are putting all of us at risk who use the front passenger seat. They had the audacity to accuse my wife of not sitting properly in the seat. How sexist! no other vehicle we've owned or rented has ever demonstrated this issue. This car is a lemon and Nissan must be held accountable. Nhtsa tests the car with airbags, our car doesn't have that works correctly and they refuse to fix it.
Moving at freeway speed, with an adult passenger in the passenger seat, airbag light came on indicating airbag was not functioning. I have a video of the event - light on - as it happened. This was less than 48 hours after an Infiniti technician said that the passenger airbag was operating "as intended". I have taken the vehicle in for this problem repeatedly and have even shown them the videos taken as it occurred. Unless they intended to sell a new car without functioning airbag, they are covering up a widespread defect or something. They refuse to address the issue, even when shown a video of it happening. They said their diagnostic tools show it is operating as intended but will not provide an explanation as to why the airbag is coming on. . . Even when shown the video.
While a normal sized person was in passenger seat, air bag light turned on, thus rendering air bag off and non operational if needed in a crash. Additionally, if a person was seated in the car passenger seat, got out of car, and then returned to seat, the air bag light would turn on and render the air bag non operational when a normal sized person was seated in the passenger seat. Car was returned to infinity dealer. They were able to duplicate these situations. They brought their engineer into evaluate car. He states the car air bag is functioning properly, when it is clearly not. We were told if a person leaves the vehicle as I described above. That we need to turn car off for air bag to work properly in that situation. It does not state this anywhere in the owner manual. They completely ignored that the passenger seat air bag turns off for no apparent reason when a normal sized person is seat in the seat despite me taking pictures of that scenario and showing them video evidence that it does such. I have returned the vehicle to the dealer 4 times. They have replaced the sensor recall (NHTSA campaign number: 13v069000) in the passenger seat 3 times without fixing the defect on my car. They are now telling me that the air bag is working properly, but it is clearly not. This is a serious safety issue that Nissan/infinity is ignoring. There are many documented case reports on internet of same situation.
My Jx35 passenger airbag deactivation light turns on randomly. I took my automobile to the dealer at least four times and they couldn't reproduce it. I recorded several videos of this issue where my wife or even myself is in the passenger seat and the deactivation air bag light turns on while the car is in motion. A big safety problem. Also experiencing a problem with the city mpg, I obtaining an average of 10mpg.
Passenger airbag sensor is extremely sensitive to front passenger position. If individual does not sit absolutely perfect, the indicator light comes on indicating the airbag is off. I am becoming very concerned.
While driving my Infiniti Jx35 I have noticed that the air bag light, indicating that the air bag is turned off, will come on while my wife is sitting in the passengers seat. She weighs about 150lbs so the air bag should always be on with her sitting in the seat.
Normal sized adult sitting in the passenger seat, less than 200 lbs, air bag indicator is lit indicating air bag is off and not functioning. Took back for recall, they said nothing needed to be done. Dealer claims air bag is functioning normally. When I called customer care and told them I had no confidence that the airbag would deploy in the case of an accident, her response was "my first line of defense is a seat belt. " really? what's the point of having an airbag then?.
The passenger airbag light turns on when my wife sits in the seat. She weighs 100 pounds and the airbag should not be turned off. This occurs about 85% of the time which is unacceptable. Clearly this is a safety issue. The dealership and Infiniti have not offered an explanation or resolution after repeated inquiries.
The passenger airbag light comes on and off randomly with the adult passenger sitting on the seat. In another word, the airbag is disabled or enabled. This is a serious safety issue, and the manufacture Infiniti consumer affair team cannot provide explanation and a solution to address the issue.
The contact owns a 2013 Infiniti Jx35. The contact stated that the passenger side air bag indicator illuminated intermittently. The dealer repaired the vehicle according to NHTSA campaign number: 14v138000 (air bags, electrical system); however, the failure recurred. The manufacturer was notified. The approximate failure mileage was 10,000.
The contact owns a 2013 Infiniti Jx35. The contact stated that the passenger's side air bag light remained illuminated although the seat was occupied. The vehicle was taken to the dealer. The technician diagnosed that the weight sensor failed and needed to be replaced. The passenger side air bag sensor was repaired on numerous occasions. However, the failure persisted and the dealer was unable to diagnose the failure. The manufacturer was notified of the failure. The approximate failure mileage was 500. ## VIN passed ## Infiniti Jx35 2012 ##. . Updated 09/30/147 updated 3/2/2015.
Front passenger airbag light comes on randomly while driving with adult passenger sitting weighing more than 100 lb in proper position and light stays on for upto 30mins. This is serious safety issue putting safety of passengers at risk. Infiniti failed to address this issue after repeated complaints and diagnosis.
I am a 140 lb woman. When I sit in the passenger seat, even properly, the airbag light has intermittently turned on indicating there's no passenger or the passenger is out of position. It often (in the first month) happened at the beginning of a drive, and the recurred at times, perhaps lower speeds. Recently, (9/23) it happened at a higher speed, and well into our drive. It stayed lit for a while, I tried to adjust my position to see if it was a sensor error. Ultimately, it went off, but it remains sketchy, although happens at less frequency than it did on initially purchasing the car.