Rear Suspension Shock Absorber Problems of Infiniti QX4

1997 Qx4. Consumer writes in regards to recall notice concerning malfunctioning parts the consumer stated the recalled part caused other mechanical problems to other components on the vehicle. It caused the tires to prematurely wear out, due to the shock absorbers being over-worked, and it caused problems with the steering as well. The consumer stated the dealership did not perform a thorough job in fixing the problem, as the vehicle is still unsafe to drive. Recall # 11v244000.

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The contact owns a 2003 Infiniti Qx4. While driving approximately 40 mph, the contact heard a loud banging noise outside the vehicle and suddenly the vehicle began to lean towards the driver's side. The contact maneuvered to the side of the road to inspect the vehicle and then resumed with caution. The vehicle was taken to a repair shop where they informed that the frame was severely rusted; and the front driver side strut tower fractured due to excessive corrosion. The technician also stated that the failure would eventually affect the steering. The contact planned to have the vehicle repaired. There was an open investigation associated with NHTSA action number pe11004 (suspension: front: shock absorber). The failure mileage was 149,000. Updated 03/22/lj.

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Rear shock absorbers failed.

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