Suspension Problems of Infiniti QX4 - part 1

The contact owns a 1997 Infiniti Qx4. The contact received notification of NHTSA campaign number: 11v244000 (steering, suspension). The contact stated while driving at 35 mph and other various speeds over bumps in the roadway, the vehicle was shaking abnormally with the steering wheel becoming difficult to turn to the left or to the right. Additionally, the contact heard abnormal metal on metal grinding sounds particularly while turning the vehicle to the left or the right. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer and was advised that the vehicle had failed a safety inspection and he would be contacted by a third party to buy back the vehicle. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 154,000. Parts distribution disconnect.

See all problems of the 1997 Infiniti QX4 🔎.

My issues are related to the safety recall campaign 1997-2003 Qx4 in salt states front strut housing corrosion. I brought my car in for the recall at Infiniti of bloomington, minnesota and they only fixed the driver’s side strut housing using a brace but only painted the passenger’s side. Now the passenger’s side strut housing shows corrosion and some perforation but repairable still under the recall. As of today 01/23/2023 the dealer and Infiniti refused to do recall on passenger’s side despite the car is not safe to drive. They knowingly know the passenger’s side will corrode but still let me drive the car with the defective which they refuse to fix.

See all problems of the 2002 Infiniti QX4 🔎.

Unknown. Steering is rough. Sounds.

See all problems of the 1999 Infiniti QX4 🔎.

Lower control arm broke due to excessive rust/ corrosion on entire underside of vehicle. Nearly caused accident . Scared the bejesus out of us . Now afraid to drive.

See all problems of the 2001 Infiniti QX4 🔎.

The rear end started to sway and shake . . . Made the car uncrontrlable, I reacted instantly and took my foot off the gas peddle and gripped the steering firmly like driving on snow. . . It came back under control as I was braking softly . . . . What a scary incident . . .

The contact owns a 2001 Infiniti Qx4. The contact stated that while driving at unknown speed, there was an abnormal noise coming from the rear of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the rear struts and rear brackets needed to be replaced due to corrosion. The vehicle was taken to the dealer where they declined to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 270,000.

When you let off the gas peddle the rearend starts a violently shakeing back and forth and will cause you to drive over something or someone due to defective bushings!!!how can they sell us crap that can cost the lives of so many people and not honor a recall on rear bushings. . . I nearly shut down the interstate on my last drive. . . . . .

See all problems of the 1998 Infiniti QX4 🔎.

Tl the contact owns a 1999 Infiniti Qx4. While driving 55 mph, the steering wheel became difficult to turn. There were no warning indicators illuminated. The contact associated the failure with NHTSA campaign number: 11v244000 (steering, suspension). The vehicle was taken to an independent mechanic who stated that the front strut housing needed to be replaced. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure. The failure mileage was 160,000.

The whole frame is rusted make a loud cracking and other noises. Afraid to drive was inspected by tire shop they would not work on it. Car has been parked in front of my daughter home.

The SUV has been recalled for unusual rusting of the entire underside, the NHTSA said the struts may rust and break away from the body, that is happening. We called the Nissan dealer in winchester virginia, they lied and said there is no such recall.

Car suspension shimmies, shakes and whole car rolls at highway speeds.

This concern is involving the r1109 recall issued by Infiniti. The recall was performed six years ago, however rust, and holes in the metal are now visible. I was told that because the recall was already performed, there was nothing they could do to assist me. This vehicle will soon be unsafe to drive.

See all problems of the 2003 Infiniti QX4 🔎.

The contact owns a 2002 Infiniti Qx4. While the vehicle was with an independent mechanic for routine maintenance, the mechanic noticed that the driver's side strut housing was rusted and cracked. The independent mechanic alerted her of a recall for the strut housing and the manufacturer was contacted. The manufacturer confirmed that the vehicle was serviced per NHTSA campaign number: 11v244000 (steering, suspension) at fields Infiniti glencoe (2100 frontage rd, glencoe, IL 60022 (847) 998-5200). The dealer stated that a plate was installed on the strut housing. The contact took the vehicle to another independent mechanic who stated that it looked like no repairs were completed. The contact stated that both independent mechanics informed her that a plate needed to be installed in the strut housing, but the vehicle was not repaired. Upon purchasing the vehicle, the carfax report failed to identify the repair or failure to the strut housing. The VIN was invalid. The failure mileage was approximately 124,000.

The contact owns a 2002 Infiniti Qx4. The contact stated while driving at various speeds, the steering wheel became difficult to maneuver without warning. The contact called an unknown dealer and was informed that the vehicle was serviced under NHTSA campaign number: 11v244000 (steering, suspension) in 2012. The contact took the vehicle to an independent mechanic where it was diagnosed that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but did not offer any further assistance. The failure mileage was approximately 152,000.

Extreme corrosion in the undercarriage prevents us from driving the car. Even though Infiniti had a recall for this issue will not help us. Purchased this car new and will never purchase another Infiniti.

Rear suspension bottoms out with 4 adults in vehicle.

I was told about a recall on this vehicle due to frame body strut housing corrosion, I'm hearing a clicking sound as I proceed to make turns now. I took it in to be looked at to see if noise I was hearing could be repaired, upon the mechanic placing the vehicle on the lift he noticed the corrosion on front end of the strut housing.

See all problems of the 2000 Infiniti QX4 🔎.

Nothing have not happen but im noticed those things and looked up recalls and would like it fixed.

All 1997 thru 2003 frame suspension, suspension body panels were improperly undercoated to prevent rusting. Warning was issued in 2011, as third owner of vehicle, I was never notified. Causing imminent body harm and possibly death. Infinity was totally responsible for follow thru, and should be held responsible for my $20,000 loss, not to mention risk to my life. Thanks a lot you money mongers! you should be held responsible for failure of notification.

Massive rust of frame and unit body suspension components causing a sudden loss of steering, braking and control of vehicle without warning. The cause is no rust under coating, poor design, poor welds, prone to tear loose from firewall and frame causing catastrophic failure and possibly my own death. Then their refusal to compensate in any way for their design errors is unacceptable. There was a sudden drop of my vehicle height at the drivers side wheel almost causing loss of control. A warning letter available in 2011 was never sent to me, possibly making it possible to repair.

Accelerating grinding sound in back chassis. Steering is harder than usual. Im not getting the power to accelerate properly all the time. Eventually the problem with salt cause im in indiana too much salt on roads and I dont think things are sealed completely from manufacturers.

My frame an body on my car rusting very badly. The frame an wheel well on the driver side of car is very badly rusted. I went for service because of a rocking back an forth they told me too get help right a way because my frame was about to break due to rust $1100. Cost is there a recall. I cant afford this cost. I really need my car its my life line. Please help me get my car repaired.

When driving the vehicle above 45 mph, the vehicle started shaking and swaying making it very difficult to keep the vehicle on the road. Took the vehicle to an Infiniti dealer who stated in their inspection report, "found passenger side frame rail mount (cradle to frame) broken and cracked". Verbally the dealer said that the car's frame "simply rusted apart. ".

The contact owns a 2001 Infiniti Qx4. The contact was driving approximately 20 mph when a grinding noise from the front driver's side wheel was heard as the contact attempted a turn. The contact took the vehicle to an independent mechanic where the contact was informed that the driver's side strut was rusted and damaged. The contact informed the manufacturer of the defect but no remedy was offered. The vehicle was not repaired. The VIN was not available. The failure mileage was 84,000.

The frame of the car is rusted out, making the truck unsafe for driving. The rust is also noticed on the running boards, and a large portion of the rear suspension system. I have had the recall fix applied on the passenger side, however rust is spreading like wild fire throughout the entire frame.

While on vacation with the entire family in the vehicle and traveling down the turnpike at 75mph I started down a incline with the cruise control on and when the motor started coasting or not under load the rear end started to shack side to side so bad that I had to get on the brakes and slow down to 35 mph and then it started to do it a this speed also (anytime not under load from gas petal it starts to wobble. Found the problem to be the rear track arm bushings where installed to make them fail by Nissan,. The bushing arunder shear load as well as tension load. Not a good set up. Cost to fix $1000. 00 ($245. 00 in parts and $705. 00 in labor to remove and replace. Nissan has a service bulletin but refuses to replace or even help with the cost of this deadly problem.

The contact owns a 2002 Infiniti Qx4. While driving 35 mph, the contact witnessed an abnormal noise emitting from the driver side strut area. The contact stated that the vehicle made an abnormal banging noise when driving over a bump in the road. The failure recurred several times. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion became inoperable and the strut housing was cracked. As a result, both components needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was unavailable.

The contact owns a 2002 Infiniti Qx4. The contact stated that while traveling 3 mph, the anti-lock braking system warning light illuminated. The service engine warning light also illuminated shortly afterward. The steering wheel then became difficult to maneuver. The vehicle was driven to an authorized dealer where it was confirmed that the steering failed and that the vehicle was to be repaired under NHTSA campaign id number: 11v244000 (steering:column ). As a result of the suspension failure, the anti-lock braking system had also failed. The technician was authorized to repair the vehicle under the recall but only for the steering failure and not the abs system failure. The vehicle was not repaired per the contact's request. The manufacturer was contacted. The failure and current mileages were 89,445. The VIN was not available.

I recently bought this car today and it was driving fine at low speeds, but until I accelerated over 40mph the rear back was swerving left to right after I release my foot off the gas. Almost had 4 crashes. Something in the rear is making the car swerve like its losing traction but only when it's released off the gas pedal. It was the biggest fatal part of experience within driving of my life. All I know is that it is pretty rusted on the strut areas since I checked if something was broken under the car. Low speeds around 30mph the car drives fine but higher speed its like, I have to keep accelerating to prevent the car from swerving in the rear. My life was endangered for 40 minutes of my life on the highway. Please contact me, this is a very dangerous situation I need to repair.

Tl-the contact owns a 2002 infinti Qx4. The contact stated while driving at low speeds the steering wheel was extremely difficult to maneuver and over a period of time became progressly worse. There were no prior warnings. The vehicle was taken to an authorized dealer, who was unable to locate a problem. There was a recall associated with the same defect under NHTSA campaign id number 11v244000 (steering , suspension) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage was 81,000. Js.

At 6:45 a. M car traveling down freezeland road, linden, va at about 30mph. Weather conditions: clear, dry. Road conditions: no defects, oil or other traction faults that would cause accident. Qx4 as described by witness to police looked at though rear of vehicle body was acting independent of body frame. At this point driver could not recover, had no time to brake, steering would not respond. Qx4 would not respond and continued straight up an embankment, hit large bolder and flipped onto passenger side. Driver was pulled from vehicle by retired emt. Driver sustained right knee injuries including fracture to lower leg directly below knee, ligament damage still being evaluated. Driver was not given citation by virginia state police, due to driver and witness statements. State police indicated that it appeared to be a major mechanical failure. Police trooper indicated that 99 out of 100 driver in single vehicle accident would have received a ticket for wreckless driving. Car has been determined to be a total loss. It is currently in impound at a front royal lot.

The contact owns a 2001 Infiniti Qx4. The contact received notification of NHTSA campaign id number: 11v244000 (suspension:front). An authorized dealer was notified and the contact was advised to wait until November for repairs because the necessary parts were not available. The manufacturer was not made aware of the issue. The failure mileage was 175,000.

The contact owns a 2001 Infiniti Qx4. Upon inspecting the vehicle, it was noticed that there was severe corrosion of the frame near the strut on the driver's side. The contact took the vehicle to an independent mechanic where it was repaired. The contact was reimbursed. Shortly after the repair, the same failure occurred on the passenger side of the vehicle. The vehicle was taken to the dealer where it was diagnosed that there was corrosion on the passenger side. The vehicle was serviced per NHTSA campaign number: 11v244000 (steering, suspension) but the remedy failed to repair the vehicle. The contact stated that the frame continued to corrode after the recall repair. The contact stated that the recall repair did not adequately repair the failure with the excessive corrosion. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

Side to side vehicle shake. At speeds over 40 mph any bump will send the car into a violent shake that can only be stopped by applying the brakes. I replaced struts, balanced tires and had wheel alignment, yet the problem persists.

The contact owns a 1997 Infiniti Qx4. While traveling 55 mph, the vehicle began to wobble and vibrate violently. The vehicle was taken to a local mechanic on several occasions where the front bushings, front axles, tie rods, and four tires were replaced on the vehicle however, the contact continued to experience the failure. The current mileage was 138,000 and the failure mileage was 110,000.