Fuel Pump Problems of Jaguar XF

The contact owns a 2011 Jaguar Xf. The contact stated that the fuel gauge would intermittently indicate that the fuel tank was empty while there was fuel in the tank. The contact stated that upon taking the vehicle to the gas station and refueling, the fuel gauge indicated that the fuel tank was full; however, two days later, the fuel gauge indicated that the fuel tank was empty. The contact did not refuel and continued to drive the vehicle. The fuel gauge later indicated that there was 3/4 tank of gasoline left. The vehicle was taken to the dealer where it was diagnosed that the fuel tank, the assembly sender, the flange, the gasket, and the fuel pump needed to be replaced. The vehicle was repaired. The contact became aware that the manufacturer had issued a technical service bulletin number: jtb0001nas1 regarding the fuel gauge failure. The manufacturer was not notified of the failure. The failure mileage was approximately 59,147.

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The contact owns a 2011 Jaguar Xf. The contact stated that while driving 60 mph, the vehicle stalled with the check engine warning light illuminated. The contact attempted to restart the vehicle but was unsuccessful. The contact called a relative for assistance. The relative disconnected and reconnected the fuel pump and the vehicle operated as intended. The vehicle was taken to Jaguar greensboro (1205 bridford pkwy, greensboro, nc 27407) to be diagnosed. The contact was informed that the fuel pump and flange were defective and needed to be replaced. The contact was also informed that the wiring harness needed to be replaced. The vehicle was not repaired. The contact linked the failure to NHTSA campaign number: 10v332000 (fuel system, gasoline) however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 111,000.

The contact owns a 2010 Jaguar Xf. While driving at 70 mph, the engine suddenly shut off. The contact spoke with an authorized dealer who stated that the fuel pump failed, causing the vehicle to run out of fuel. The dealer stated that the fuel pump needed to be replaced. The vehicle had not been repaired at the time of the complaint. The current and failure mileages were approximately 6,900.

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