Tank Assembly Problems of Jaguar XF

2010 Jaguar Xf. Consumer is seeking reimbursement for repairs done related to fuel tank outlet flange safety recall.

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The contact owns a 2010 Jaguar Xf. The contact stated that then exiting the vehicle, there was a strong odor of gasoline fuel. The vehicle was taken to the dealer where it was diagnosed that the fuel tank fuel outlet flanges were fractured and needed to be replaced. The dealer had also informed the contact that the VIN was not included in NHTSA campaign 12v521000 (fuel system, gasoline). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was unavailable.

I purchased the 2009 Jaguar Xf supercharge and I had multiple stalls in this vehicle , where it would stop working and the reading board would read default system and would not start from anywhere to 2-20 minutes. I took the vehicle in of course several times and they only indicated it one time on one invoice, even though I had the recurring issue with this car. I finally took a video and gave it to the Jaguar shop in walnut creek (european Jaguar), and they sent the video to the manufacture. I was contacted by letter by the manufacturer saying sorry for your trouble. I also spoke to [xxx] my advisor who explained that the manufacture new the problem. Nothing seemed to fix this issue and finally on may 3, 2011, I was traveling on 580 westbound and the car exploded into flames. I escaped but with injuries to the right wrist and right knee, and left ankle, needing surgery and ptsd. I was told that my vehicle had the same type of 2010 models that were recalled, as to the gas flange /gas tank system, that could be related. I, however want to make a complaint because for the safety of others and if my children who were in the vehicle earlier that morning at 7:50 am , they would have ended in two deaths, likely three trying to rescue them. The explosion occurred at approximately 10;30 a. M. On may 3, 2011. I would like to thank you for your time and cooperation in taking the complaint. I can forward photos and anything else you would require if needed. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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2010 Jaguar Xfr. Consumer states engine malfunction the consumer stated his wife was driving 70 mph on the interstate when the engine suddenly quit running. The consumers wife managed to maneuver the vehicle to a narrow strip between the outer left edge of the fast lane and guard rail. The vehicle would not restart; and the dashboard display said engine malfunction. Prior to the incident, the consumer took the vehicle to the dealer because the low level fuel light was always illuminating just after a few miles of driving; even with a full tank of gas. As soon as the vehicle was returned to the consumer and he started the engine, the low level fuel light illuminated again. The consumer was then informed a new gas tank would have to be ordered because the sensor in the gas tank was obviously defective. The dealer installed a new gas tank and the light never came back on.