Table 1 shows one common seat belt related problems of the 2007 Jeep Cherokee.
| Problem Category | Number of Problems |
|---|---|
| Seat Belt problems |
I have experience with front driver and passenger seat belt for failure to retract back to reel properly. This vehicle under lifetime service contract through Chrysler. I demonstrated service manager twice and she said her mechanic tested and it was meet factory specification. The reel designed by manufacturer was very poor designed with cheap materials. The belts unable to retract during very cold weather. My wife almost tripped out while she was exit the vehicle because of failure retract the belt properly. The driver side had been replaced twice in past but first time on passenger side. I spoke with customer service at factory and they always favor for service representative over customer. I became very frustrating and concern about our safety. I have pictures of the incidents show belts were not retract and left loose to allow door strike the belt and degrade the strength in case of accident. My concern that if I may involve an accident and will belt able to stop me from impact with steering wheel or windshield. That is why I feel uncomfortable with this situation. I have to arrange for purchase replacement driver/passenger seat belts for $138. 00 each plus sales tax and my precision time and driving to the dealer. So far, my experience with Chrysler, general motors and Ford were not great and my Jeep will be last vehicle for my wife and myself. Because they showed that they care about money instead of safety.