Other Fuel System Pump problems of the 2014 Jeep Cherokee

14 problems related to other fuel system pump have been reported for the 2014 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Jeep Cherokee based on all problems reported for the 2014 Cherokee.

1 Other Fuel System Pump problem

Failure Date: 12/06/2019

After refueling, my wife stopped at a stoplight and the engine just shutoff with out warning. The screen in the car said to put it in park and then in drive. The car then start with out pushing the start button. This happened four times in the same day so she drove to the local Jeep dealership. Jeep said it was a problem with the fuel pump module and it happens when the car is over filled. My wife always stops putting when the pump handle clicks off. They have had her car for over 30 days because there are no new pumps available. This is a major safety issue that can happen at anytime. Her car has only 36,500 miles on it. This is a known problem and Jeep is not doing anything to fix it.

2 Other Fuel System Pump problem

Failure Date: 12/02/2019

When going to refill the gas tank, the fuel pump would stop after very little fuel had been pumped into the tank, as if it were vapor lock. I tried several different fuel pumps at several different gas stations, to rule out the pump being the problem. I took the Jeep into the dealer and have been told there are no blockages, but to fix the problem the fuel spout and the tank need to be replaced. After looking into this online, I was floored to see many other people have had this issue. My Jeep has less than 80,000 miles on it, and has been well taken care of and serviced correctly. For a 5 year old car with 80k miles on it, I find it inexcusable to have to replace a fuel tank and spout for a faulty in either design, or bad parts.

3 Other Fuel System Pump problem

Failure Date: 09/21/2019

Filled tank with fuel. Drove about 1/4 mile and stopped at light to turn onto highway, car stalled and dash reads "shift to p then desired gear", picture attached, then drove about 6 miles. Had to stop and at light car stalled and dash read same as above. . This happened when I stopped at work and when I was driving to dealer happened both times I needed to stop and same when I pulled under the service area at the dealer. . Dealer said there was an issue with fuel system. . The problem is the vapor/liquid separator valve located at the top of the fuel tank. The valve is designed to prevent liquid fuel from entering the charcoal canister/emissions system. When the valve fails, liquid gas can enter the line and fill the charcoal canister. After refueling the pcm on the vehicle detects a change in fuel level. Then, when the engine meets certain temperature and driving criteria, the pcm issues a purge command to the charcoal canister to remove the stored gas vapors. It's at that point that all the liquid gas in the line gets sucked into the charcoal canister. The pcm expects to see gas vapors entering the intake manifold and it is prepared to adjust air/fuel mixtures to compensate. However, it is not prepared to see liquid gas coming into the intake. That's what causes the engine to stall. This seems to be a common problem, should be a recall in my opinion. I can either pay $1,700 for a new system. . . And is the new fuel pump redesigned? or just not fill up the tank completely. Which I have read will help the issue.

4 Other Fuel System Pump problem

Failure Date: 02/23/2019

Jeep Cherokee takes in fuel and over-flows into the over-flow charcoal tank and causes the transmission to shutdown due to an overabundance of fuel. I do not "top off" the fuel tank at all. I wait for the fuel pump to stop on it's own and after I refuel the vehicle starts to sputter and jerk. The vehicle has trouble shifting into gear and shuts down the vehicle and forces to place the in park and shift into a different gear. This happens to the vehicle everytime I refuel.

5 Other Fuel System Pump problem

Failure Date: 12/07/2018

While driving 45 mph on a main road, my vehicle engine lost power in the middle on an intersection and I was almost t boned, 6 days after I financed it. My vechile shifts really hard and I do not feel safe when driving it. I have read that this has to do with the 9 speed transmission and I am afraid the transmission will completely go out if I continue to drive it like described. I also just had to replace the fuel pump and evap system which caused the vechiles engine to shut off and lose power steering and locked the brakes. It would be very helpful if this issue got fixed. I don't even want to drive this vechile anymore, it's unsafe for me, for children, and for other drivers on the road around me.

6 Other Fuel System Pump problem

Failure Date: 11/20/2018

I filled my gas tank up, drove it about a mile down the road, pulled into my parking spot, and the brakes and steering wheel locked. On the screen is said �press brake and put into gear�. The breaks were locked and it was already in drive to I put it in park and turned the vehicle off and back on. I was able to finish pulling into my parking spot and it seemed to be fine. My husband got into the car and everything seemed to be okay with it and he decided to drive it right down the road and see what was going on with it. About 3 miles down the road, he was going the speed limit, 45 mph, and the entire vehicle comes to a stop in the middle of an intersection, the brakes lock, the steering wheel locks and the engine cut off and the screen said service transmission and the check engine light came on. We had it towed to the Jeep dealership and they said the code was for a fuel pump. We were told this was currently under investigation and was a big issue with these models. They said it needs a new fuel pump and evac system.

7 Other Fuel System Pump problem

Failure Date: 10/14/2018

After refilling fuel, the car turned off while driving almost causing an accident. This particular car requires the system to be placed in park to restart. Dealer looked into their system and discovered TSB to replace canister and fuel pump.

8 Other Fuel System Pump problem

Failure Date: 09/11/2018

When refueling the vehicle would shut off prematurely as if it was full after on 1-2 tenths of a gallon. To fill up the tank took about 10 minutes because of this malfunctioning. Soon after this the transmission started to default and shift to neutral which is a bad thing when crossing multiple lanes of oncoming traffic. What I thought was safe I soon learned was a serious risk to others as well as myself. This started happening more frequently and a solution was never found. The vehicle would work fine for a few weeks and then the vicious cycle of the ongoing issue of defaulting to neutral while in traffic would occur. Just the other day the diagnosis "post warranty" identified that the vapor canister and fuel pump was the issue. Earlier I was told that replacing the battery solved the transmission problem, which wasn't to be. Replacing the vapor canister, and fuel pump cost $1292. 45 and I've only driven my vehicle from the dealership to the garage.

9 Other Fuel System Pump problem

Failure Date: 07/13/2018

After owning the car for approximately 1 year, I suddenly smelled gasoline while driving and noticed the car was hard to start. Turns out the fuel pump unit has a crack in the top which is causing the problem. I am presently awaiting the $650 part and the car will be repaired next week ($190 labor). The thing is, I was initially told by my reputable car repair shop owner that he has seen this problem several times over and is pretty sure there is a recall against it, thus no initial charge. For whatever the reason, I have not been able to find another reported incident of this specific nature. Nonetheless, this is a potential safety issue and is why I am reporting it (in addition to having to spend $840 to repair the problem).

10 Other Fuel System Pump problem

Failure Date: 12/12/2017

My car stopped allowing me to put gas in it. One day it was fine, the next time I tried to put gas in it, the pump kept shutting off, similarly to when it's full and/or the pump is low. After trying different stations, cards, etc. I identified it was the car. I watched the gas go into the tank, fill quickly then slowly disperse down into the tank. I took the car to the dealership and Jeep stated they believed that the roll over valve had malfunctioned causing it to stick and that the gas tank needed replacement. I specifically asked the cause of this type of issue and the service manager stated it "sometimes just happens" and confirmed multiple times it was "no form of missed maintenance" that it "just happens". Upon further inspection and mechanical review, the tank doesn't contain the valve itself, the fuel pump contains the valve which somehow just got "stuck" in turn making the vehicle think it had rolled over, shutting off flow to prevent fires. I had the pump replaced and the car is functioning fine.

11 Other Fuel System Pump problem

Failure Date: 12/01/2016

Tl- the contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds the vehicle would suddenly reduce speeds and the message "four wheel drive unavailable" and the check engine warning light had illuminated. The vehicle was taken to the local dealer reedman toll Chrysler(300 baltimore pike, springfield PA) who replaced the transmission. Later while driving the vehicle would suddenly shut off. The local dealer diagnosed that the fuel pump was faulty. The fuel pump was replaced but the failures continued to occur. Later the water pump was replaced and the transmission would not switch to the park position. The cause of the failure were not yet determined. The manufacturer was not notified of the failures. The failure mileage was 25,000. Jft.

12 Other Fuel System Pump problem

Failure Date: 08/01/2016

While driving my 2014 Jeep Cherokee on a city street, the Jeep would randomly lose power and stop moving. I would be accelerating after being at a stop light and the Jeep would lose power and stop moving. Also, I would be turning the corner at a stop light or stop sign and the Jeep would lose power and stop moving. When this occurred, I would place the Jeep into park and turn it off. I would have to wait a minimum of 5 minutes before it would restart. Once it restarted, I was able to accelerate. I took the Jeep to the dealership 4 times before they were able to find a probable problem. However, this was only after I re-created the problem for them since they were unable to recreate it. They thought that the problem was possibly a failed fuel pump module and the charcoal canister saturated and contaminated with raw fuel as a result of faulty fuel pump module.

13 Other Fuel System Pump problem

Failure Date: 12/23/2014

My wife was on her way to work for the last day before christmas and got 2 blocks from the house before calling for help. The vehicle lost power and luckily she was able to get off of the road. It was rainy both the day before and that morning also. She said there was a message that came up saying shift into park and start the car. She couldn't get it to start again. I met her and after trying, got the car going but noticed that I didn't feel any response or hear any engine revving when pushing the gas pedal down. It also seemed to start fairly rough. She took my vehicle to work. I checked the vehicle later and it started ok. The battery voltage was the normal 12. 6v and 14. 7v when running. At first I thought it was a fluke. The next day as the vehicle wouldn't start. We decided to wait until fri morning with christmas being thurs. The vehicle did start before the flatbed towed it off to the dealer. The dealer had the vehicle all day and was about ready for me to pick it up when they noticed a loss in pressure at the fuel pump and decided to replace it. After we got the vehicle back it ran ok for a few days but then on 1/3/2015 it cut out again about two blocks from our house in the other direction. . It was again rainy outside. She again saw the same message. I met her and got it started again but also again noticed no reaction to stepping on the gas pedal. When I shifted it into reverse it then seemed to react to giving it gas fine and drove home ok. We took it to church and around town the next day and it seemed fairly normal. Having gone through rough shifting problems with this vehicle early and two transmission problems with Chrysler grand voyagers and then this Jeep and the articles on this site that seem to be pointing to Jeep transmissions I think Chrysler better come up with the right fix very soon before someone gets killed.

14 Other Fuel System Pump problem

Failure Date: 04/01/2014

The contact owns a 2014 Jeep Cherokee. The contact stated that the gear indicator on the gear box began to blink and the service engine indicator illuminated intermittently. The vehicle stalled while making a left turn at an unknown speed, but was able to be restarted. The dealer stated that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. While driving 70 mph, the speed reduced on its own and the vehicle stalled again. The vehicle was able to be restarted and was taken to the dealer for diagnostic testing. The VIN was not included in NHTSA campaign number: 14v293000 (vehicle speed control). The vehicle was not repaired and the manufacturer was notified. The failure mileage was unknown.


Other Other Fuel System related problems of the 2014 Jeep Cherokee


Safety Ratings of Cherokee Cars
Fuel Economy of Cherokee Vehicles
Cherokee Service Bulletins
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Cherokee Defect Investigations