general problems of the 2014 Jeep Cherokee - part 1

In December 2023 encountered a failure of the vehicles rear differential module (rdm). Failure of the rdm on this vehicle poses several significant safety issues, not dissimilar to concerns raised by the failure of the ptu on this vehicle which eventually resulted in a recall by the manufacturer after many reports by owners. Vehicle mileage at this time was 72,829. As this failure occurred outside of the drivetrain warranty offered by stellantis on this vehicle, I had the defective rdm replaced at my cost (an expensive repair). Then in December 2025 I returned to my Jeep dealer once again with grinding and binding issues from the rear end of the vehicle. Vehicle mileage at this time was 94,500. The dealer initially diagnosed this as a failed driveshaft bearing and a replacement was ordered. It took weeks for this part to arrive at the dealer. The new driveshaft was finally installed on January 26 of 2026 (another costly repair). When I arrived to pick up the vehicle it became immediately apparent that the originally reported issue in December 2025 had not been repaired. The dealer's repair shop performed another diagnosis and subsequently determined that the cause of my reported problem was the rdm. A new rdm was ordered. As the vehicle posed noted safety issues, it was left in the possession of the dealer's repair shop. Weeks later, a second replacement rdm was delivered to the dealer. However, the rdm received by the dealer had a cracked case and could not be installed. Hence, yet another rdm was ordered. Vehicle remains in the possession of the dealer awaiting a third rdm. As was the case with the previously mentioned ptu, there are reports by owners of this vehicle all over the internet of issues with the rdm on this vehicle. I believe the manufacturer should be compelled to execute a recall for these defective rdm units as was the case for the ptu units.

I purchased this 2014 Jeep Cherokee from taverna collection in Feb 2025 and received it in March 2025. The selling dealer was required to inspect the vehicle before delivery and did not report any transmission or valve-body issues. On June 25, 2025, the vehicle received a multipoint inspection at auto angel in santa fe. No transmission failure, shifting issues, or valve-body concerns were found. The Jeep was not showing symptoms related to recall u90 at that time. After this, I attempted to have recall u90 (pcm/tcm reprogramming) performed. Lithia Chrysler in santa fe confirmed the recall by email and scheduled an appointment, but after towing the vehicle to them they refused to perform the recall and repeatedly stated “there is no recall,” forcing me to tow the vehicle home and then again two days later to a dealership in albuquerque. At the albuquerque dealership, I gave clear instructions not to perform any paid repairs—including a transmission valve-body replacement—until the u90 reflash was completed and confirmed. I never received confirmation. The dealership later claimed they followed protocol but refused to release the witech session report or timestamps showing when the recall work occurred. They told me I could only see documentation after paying $2,600. I contacted fca/stellantis. The case manager said her supervisor stated the dealer “followed protocol,” but fca admitted this was based solely on the dealership’s word. Fca could not confirm whether they reviewed the witech diagnostic session or any recall repair records. Under 49 u. S. C. §30120(I) and 49 cfr part 576, manufacturers and dealers must retain detailed recall records, including diagnostic data and timestamps, to verify proper recall completion. Fca’s inability or refusal to verify the recall using these required records raises concerns that recall u90 may not have been performed correctly or in the proper sequence. I request NHTSA review this matter.

My 2014 Jeep Cherokee began exhibiting repeated transmission and electrical malfunctions, particularly after startup or while idling. The most concerning issue is the appearance of a “switch to park” warning message, which occurs while the vehicle is already in drive. When this happens, the transmission fails to engage properly, and I’m unable to shift into gear without cycling through park multiple times. **seems to start happening after filling gas tank to full** this poses a major safety risk, especially in intersections or during stop-and-go traffic. The car has also experienced flashing odometer issues, rough idle, and erratic behavior when shifting — all of which point to a communication failure between core modules (bcm, tcm, pcm). A Chrysler-certified dealership performed a proxy alignment after acknowledging that the modules were “talking at the same time. ” while no fault codes appeared on my obd-ii scanner, the dealer determined that the issue required a software-level alignment. However, I was told this is not part of any current recall or TSB, despite my symptoms being identical to other complaints already logged (e. G. , NHTSA id 11425007). This problem has occurred multiple times, both before and after dealership service. I was also informed there are no current recalls, but VIN-based systems like vinseeker. Com have suggested there may be open recall alerts related to transmission or software issues. This type of malfunction places the driver and passengers at risk of unexpected stalling, transmission disengagement, or inability to accelerate — especially dangerous in high-traffic areas. The issue appears to be known, systemic, and potentially tied to faulty transmission control software or defective module synchronization.

When starting again and driving in slidell louisiana only 70458 car is making loud noises from console radio network seems as if it's a tracking device linking into my car causing it to break gas is just draining starting is loud just went to Jeep in nola Jeep xtreme on 29th all was fine seems as if there plugging in broke cars or trucks on my car. When off it makes noises every 20 min it's very odd when driving stalling like not going I'm not sure oil change not due as of yet even with message system on progressive seems as if they have done this also as when I went to hattiesburg Ford where I purchased stopped please call me with answers I do not own any other cars trucks four wheelers or motorcycles. This is very disturbing. I pay notes on this and am being robbed I lost my corolla like this the fcc and faa are having same problem satellite please call me ASAP.

While attempting to fill up with gas the fuel nozzle kicks off repeatedly, as if the tank is full! this has been occurring for the past year or so.

When is someone going to hold Chrysler liable for all of its fuel tank problem instead of passing the problem onto the consumers! the fuel tank 68217191ad im my 2014 Jeep Cherokee has been changed five times. I don't know about you but that tells me they have had problems with this tank from the very beginning. The new 68217191af costs around 800 dollars to replace and they won't guarantee it not to do the same thing. They also have tank problems in other vehicles they make. If you don't hold them liable for their mistakes they will they will say sorry we know it's a problem but since it's not a recall you have to pay. Also had gas come flying out of tank getting on face arm and leg.

This vehicle has an extremely dangerous & ongoing issue related to the 9-speed transmission. Many times the vehicle does not know when to shift, sputtering/sluggish/jerky when accelerating from being stopped and coming to a stop. Frequently the vehicle engages itself into neutral and/or parking brake while driving at both city and highway speeds. This is a very dangerous safety hazard as any motorist trailing behind me can not anticipate the sudden deceleration that ensues. The vehicle then either becomes "stuck" in a gear at too high an rpm at given speed, or engages the parking brake or seems to then be in neutral. These instances regularly frequent, leaving me having to pull off side of roadway in sometimes dangerous position, perform handful of restart cycles in order to clear the condition and be back in a proper enough gear-state to get back on the road. The following cluster warning lights coincide with the issues: "check engine" - "service transmission" - "service parking brake". After a handful of restart cycles, the lights clear from the cluster, but the issues remain. The vehicle is unable to come to a comfortable complete stop without a premature-sudden jerk stop. This throws anyone in the vehicle forward in their seats. Also, when ascending an incline or traversing a decline, the vehicle shifts off-sequence in such a way to violently jerk-kick, feeling as though something in the drivetrain will disconnect itself from the chassis. I have recently attempted to submit a recall request over the phone with Chrysler as these conditions are well documented past recalls that are "no longer open". Most notably Chrysler recall numbers v69, s55, and p31. They will not "waive" repair costs for me. I purchased the vehicle in March-April of 2024 with 87,000 miles. If previous owner & dealership did not address the recall when it was open, I feel it should not be my financial responsibility to correct, nor should I be absorbing the negative equity when traded in.

When tank is filled up, my car stall or jumps and losses power when in drive and come to a stop, it tells me to put in park. But has done it while driving and just died, but it happens every time I fill up my tank, but it’s bad when I get to a red light and it jumps or when I come to crossing and just jumps in traffic or stops.

Tank is stuck at 1/4 full, some kind of issue withe the fuel tank. Can will run out of gas if miles are not monitored. The gas tank aux pump or design of the tank (hump over drive shaft) is creating an issue.

When gas pedal is pressed starting from a stop, the Jeep doesn’t move right away, then jerks forward. Also, when driving, it sounds like the automatic gear is not shifting up, sounds like the Jeep is “reving up”. Another thing happening, is as I start moving, I hear a clunk sound, towards the rear of the Jeep, like something might fall off.

As of this date: started about a year ago, when Jeep was over 150,000 miles. When accelerating to turn or from a stop sign or light, vehicle would stall, mimicking the feeling the vehicle ran out of gas. This occurred about once a month. Working at home and not driving my vehicle as much its hard to say if it would have occurred more often. Checked for any codes, none appeared. As I have recently started driving back in the office 3 days a week, the issue of stalling at any given time with no warning began occurring more often. Took it to trusted local service shop, they changed the purge valve pump and gas cap, as they were puzzled on the problem. Did not seem to matter if gas was full, half or under half. The issue occurred twice within 2 weeks. Service shop recommended taking to dealership. Jeep dealership are not aware of any similar issues. Which I found interesting as I researched and found massive posts from various Jeep forums as well as this one. They capped off hose to charcoal canister, hoping that would help. And told me its a process of elimination at this point. The next evening it stalled again. I have now parked my vehicle as this has become a safety hazard. Stalling anywhere at any given moment could cause a tragic accident. Will be contacting dealership to voice my concern. Hoping for a positive resolution.

Engine stalls after filling tank. I’m not over filling it I stop at the first click and don’t put in a drop more. My engine will still stall and most times my car will completely shut off when I come to a stop.

Everytime I fill up, the car acts like the transmission is faulty. Tried to die when stopping, barely runs. On dash warning says to have transmission serviced. I have to drive approximately 6 miles, restart the engine, then it's fine. Happens everytime. Took it to the bossier city, la. Dealership and they wanted to sell me a transmission job. I informed them of others with same problem and the said they never heard of that problem.

The vehicle keeps loosing power, everything has been tested battery wise it not the battery. It’s acting like it’s not getting fuel. This started 3/28/23, between 40 and 60 vehicle shakes and is hesitant to go. Vehicle will jerk badly and clunk. While the check engine light starts flashing. When codes are check they are for power loss & failure.

My Jeep is stalling and it cranks but then while driving for a while it shuts down and you have to crank it back up.

The vehicle bucks and stalls after filling up the fuel tank to full. I don't lose accessories or anything, I lose engine power. My battery light comes on and my dash says, "battery voltage low put car into park and then desired gear". The car will start up after the excess fuel in the engine is burned off which can take a few tries. It will buck like it wants to stall out or it dies again completely while I'm driving. This is a very dangerous situation to be driving down the road to have the vehicle suddenly stall out. The vehicle will continue to stall until the fuel hits a certain level in the tank.

For the last 12-months I have been dealing with the vehicle stalling after filling it up. It first started a year ago and was sporadic but for the last 6-months it has been happening every time I fill up. This is a very dangerous situation to be driving down the road to have the vehicle suddenly stall out. The last time this happened was on Saturday, 2/11/23 and I spent the day fighting a stalling vehicle. Since 2020 the check engine light sporadically comes on. Supposedly there is a small evap leak. After looking into this earlier today I discovered this is a well known issue with all Jeep vehicles. Seeing how this seems to be a manufacturer issue the consumer should not have to keep paying out to fix what was not done right to begin with. Please look into both of these concerns.

Recently, after evertime I fill up with gas, my Jeep stalls out and dies. I don't lose accessories or anything, I lose engine power. My battery like comes on and my dash says "battery voltage low" "put car into park and then desired gear" it takes a few tries to get it started again and it will buck like it wants to stall out or it dies again completely while I'm driving!.

Similar to ntsb 11504810, when I fill up with gas, my Jeep stalls out and dies. I don't lose accessories or anything, I lose engine power. My battery like comes on and my dash says "battery voltage low" "put car into park and then desired gear" it takes a few tries to get it started again and it will buck like it wants to stall out or it dies again completely while I'm driving. Also there are times it is rough changing gears (jerky).

Every time I fill the fuel tank and start driving the car dies, lurches or drops out of gear. I get a message on the instrument display that I cannot shift without a compete stop (I did not shift) it's in drive but will not move. This is dangerous as it gets me to the middle of an intersection and its dead. I know this sounds crazy but it's a repeatable problem. And apparently, I'm not the only one.

1. The 2014 Jeep Cherokee has stopped accepting gas except for . 5 gallon intervals. Yes it is available for inspection 2. The possibility of running out of gas and the car stalling out. 3. Yes dewey Dodge has evaluated the vehicle. 4. Jeep headquarters has received the dealer documents and complaint from us about our Jeep 5. No warning. Just stopped being able to get fuel in tank with out reengaging pump multiple times and taking over 30 min to get gas. This problem first occurred within the last 3 months.

Vehicle stalls/doesn’t start when gas tank is full. This has happened while driving.

Beginning of this year vehicle was taken into mechanic for issues. It had rear differential, exhaust and motor mounts all repaired/replaced! the vehicle still had alot of vibration and just 3 weeks ago wouldn't start! was towed to dealership since my machanic couldn't work on code issues that was code that came up on diagnostic machine! was told by dealership today that the pcm, fuel pump and battery are all faulty! there were multiple recalls since 2020 for the pcm, fuel and electrical the 2014-2020 Jeep Cherokees. It was taken in for the two recalls we received and wasn't repaired, was just looked at! now we are having more issues with the vehicle! I have reported this to Chrysler, they are supposed to return my call after making claim and speaking to dealership! this vehicle has had a new engine and transmission put in by dealership in 2016 under warranty. We spent over $3000 in repairs since then to the rear differential, exhaust and engine mounts! was told this new repair will be another $3000 for the fuel pump, pcm, and battery!.

After filling up the gas tank the engine stalls at stop light. I must quickly place car in park and restart the engine. This happens multiple times as I drive home. Then as I start driving again the engine seems to be hesitant and feels like it is "bucking" me. After the first time this happened it seemed to go away after fuel level in tank went down. When I filled the tank again the problem reappeared. This has happened twice to me. This is really a life threatening hazard.

At a stoplight or red light, the car will sometimes start revving up, like it wants to go, while my foot is on the brake. The check engine light will then come on, and it'll then come up with a notification on the dash saying "shift to p then desired gear". The photo is also attached. This is very annoying, as it happens while driving too. When it comes up during driving, when you press the gas, it will not go any faster and starts slowing down. This is dangerous and needs fixed. Took it to the garage, and they couldn't figure out what is happening, even with the check engine light!.

When the fuel tank is filled, to the first click off of the pump. The vehicle will stall, sputter, and is hard to accurate. The dealer has all ready replaced the fuel tank, evap line, and a puger valve, but still has the same problems. I have almost getting rear ended when it stalls a couple of times. Still has been going on for 2+ year. Vehicle drives fine after 30ish miles after filling it up.

Leaving to go get wife's computer today my Jeep ran terrible, kept trying to stall I just filled up at costco to top off the tank yesterday. In the next subdivision after passing through the back gate the transmission "d" light started blinking. Pressing the gas pedal at 15 miles an hour did nothing. No forward acceleration nor any acceleration at all. Just coasted to pull over where I could safely as the Jeep coasted powerless. Pressing the gas peddle barely raised rpms like a throttle car would have done. I had to stop the Jeep put it in park and then put it back in "d" drive and it at least my Jeep moved forward when pressing the gas peddle. As I continued to drive out through the subdivision towards a main street, the transmission kept clunking and thumping. Felt like the transmission was loose and dangling under the Jeep, but it is still securely bolted to the Jeep. I decided to go back get wife's car and drop the stupid Jeep off at the dealer again to find out what's wrong with it. At least if it broke down on the side of the road I could run our errands. This constant problem is a major safety concern. If this happens on the interstate it can easily cause a major crash. The dealer can't figure out what is wrong, or so they claim. This happens every couple of months. I don't trust Jeep to keep me safe while driving. This needs to be investigated so owners know the truth.

After filling my Jeep with gas this will cause the Jeep to stalls then shuts off and all kinds of warnings and code appear. It will radom shut off and is extremely dangerous. Dealership could not diagnose . This is happening regularly. Goggle says many others have experienced this problem as well.

When trying to fuel the vehicle, the pump continually shuts off. Jeep repaired this once while under warranty, but it has happened a second time and an internet search confirms this is a known issue. It could be an issue with the evap hose design. The safety concern is the rate at which fuel is added to the tank. With this issue, the flow rate has to be reduced enough to allow the fumes to escape through the down flow spout which is a fire hazard if there are any sparks. At the lower flow rate, it's easy to overflow the tank as it's the only way to bypass the automatic shutoff.

The fuel tank has an abnormal amount of seepage. When filling with 87 octane gasoline, intermittently shortly after filling, the cars engine will completely stall while in motion. Also afterwards it may have trouble starting or be unable to start at all until waiting many minutes.

Car wont accept gas, the gas tank becomes vapor locked, particular in cold weather. When you try to fill it you have to keep the gas at a triggle or the system will over flow. Takes like 5 minutes to fill up a tank easy in the winter if your luck.

I am the sole owner of 2014 Jeep Cherokee trailhawk. No miles when purchased. All recalls were kept up, all oil changes were made and vehicle has been taken care of. Without warning, my Jeep started not excepting fuel or verily at all. Jeep was taken to the local dealership, that sold me the Jeep. The air line that allows for vapor locking was completely filled with sediment and mud. After investigation by the dealer they the line had allowed for sediment and mud to overflow into the gas tank line, plugging it. I am now looking at a $2,000 repair bill to replace the air line and my gas tank as there is no way according to the dealer to get the sediment out because of the blockages. The air line and tank are in line with the back wheel well so it is poor manufacturing placement for this on the Jeep and even if I do fix it, it will do it again in the future because of the way it was built. No warning lights, no recalls or help so from the Jeep company. Fortunately in my case I was not traveling and was within distance of the dealer otherwise it would have left me and my family stranded.

We purchased this vehicle in 6/2020. Last year had to replace the fuel system because of the vehicle randomly stalling after filling up the tank. This happened randomly so it could have caused a life threatening situation. The cause of this stalling is fuel getting into the evap system, and requires replacing the fuel pump and evaporative charcoal canister to rectify. No recall on this even though numerous complaints, it costed us $1700. We now have been having issues of the vehicle hesitating when pulling into traffic and issues with the automatic gear shifting randomly since about 70,000 miles on the car. Recently it got so bad the vehicle would slow down while pressing on the accelerator. We took it into the dealership and they were able to uncover a transmission issue even though there were no warning lights or system warnings. If we didn’t take it in it could have caused a serious injury and accident. There are recalls on more expensive and newer models of this same model 9 speed transmissions but all Chrysler is doing for this model is doing a cheap software update that has nothing to do with the issue many cars are having. The below article explains the issues that Chrysler is not helping customers out at all, just putting peoples life’s in jeopardy to avoid paying for the transmission recall on all 2014 Jeep Cherokee vehicles even though it is a major safety risk. . Read more...

This vehicle has a known issue that has been ongoing for years. If the gas tank is filled (but not topped off) the car will stall when you begin driving when it sits idle at a traffic light or stop sign during the first 30 minutes of use until some gas burns off. When this car was purchased used in Dec 2017 it happened immediately after the first full tank. When idling or right as you step on the gas the car starts “puttering” and stalls. A message states something like “put car in park and restart”. The only way to restart the car is to put it in park, turn it off completely, and restart it. The when you try to go again, it might stall or it might not. This can happen over and over again. When we determined what was the cause we got in the habit of not filling the tank completely, but sometimes you forget. Then as you start driving, it stalls…multiple times. This is an extremely dangerous situation to be in when the car stalls in the middle of an intersection and will likely end up causing a fatal accident. During a recent recall appointment at Jeep service department, the car stalled as I was pulling into the service department parking lot, so they first hand experienced the issue…in fact the service advisor had trouble starting the car. Jeep service called me later and told me there was an existing “star case” with Jeep corporate. Case number s1814000002. This symptom in the document are exactly what I am experiencing. The suggested repair to is replace the fuel pump, fuel pump “o” ring, and the evaporative charcoal canister totaling about $1400. If you google “Jeep s1814000002” you will find dozens and dozens of other complaints about the same issue, and not just for the Cherokee, it is other Jeeps as well. While this is a known issue, Jeep refuses to fix or issue a recall on this extremely dangerous safety issue.

After filling the vehicle up with fuel there is a good chance the you will experience shutter, stalling or even have engine failure. This has happen in the filling station parking lot and in main traffic. Luckily I live in a small city and have been able to move to safety when it has happened. .