Other Fuel System Tank Mounting problems of the 2014 Jeep Cherokee

In October of 2020 while driving on the highway my Jeep shut off and lost all motive and electric power. The steering wheel locked up and the brakes applied themselves. My wife was driving, doing about 40-45mph. A message came up that said put vehicle in park and turn off. After doing so my wife was able to turn the vehicle back on and get home safely. We took our Jeep into to be looked at by the dealership. They said they found a code for low voltage but the battery was good, just loose connections. . No other codes were present. They also stated that they found loose grohnd cables to the chassis and pcm, both were tightened. On 11/18/2020 after filling my gas tank, I turned on to the frontage road and my jee again lost all power. Gave me a message that vehicle must be stopped before shifting gears.

The vehicle's gas tank has stopped working properly. When I try to fill it up, it almost immediately stops the pump and usually shoot gas back out all over me hand and clothes. I am able to get very small amounts of gas in the tank, but not without getting gas spilled everywhere. This appears to be a major safety/fire hazard. My local Jeep dealer first said they could not diagnose the problem and later said that I needed a new fuel tank and that it would cost about $1200 plus. I then called Chrysler to report the problem to see if they would voluntarily fix it. Too say that it was an unpleasant experience dealing with their customer service representatives would be an understatement. Chrysler said that since my vehicle was a 2014 Jeep Cherokee, that it was my problem and they would not replace my gas tank. They did not appear to care that gas getting all over my hands and clothes was dangerous.

I could only put very small amounts of gas in tank at one time or it would overflow even though it had less than a quarter of a tank. I tried different stations and it didn't make a difference. It would take about 10 minutes to fill the tank. The dealership had to replace the gas tank.

Several incidents where vehicle suddenly looses ability to move forward. Engine still runs, display says shift to park, then back to desired gear. Check transmission light, check parking brake light. Loss of power occurs suddenly - has occured while crossing intersection. Requires stopping car. Putting in park. Usually I also have to shut down ignition and restart, then shift back into drive. Problem resets the transmission, causing any learning data to be absent - first shifts into gear extremely rough. Vehicle has had transmission recall preformed - but this is not the issue. Chrysler has informed me that certain errors can occur that send a shut down code to the transmission. Obd2 code when this happened for me was p1ddd-00. They say that fuel valve issues in the fuel system cause the code, which in turn shuts down transmission. Note attached service bulletin that hints at issue. The crazy thing is a fault in the fuels system allows the engine to continue (great since engine continues - now my car engine could catch on fire and I have no motive power) - but resets the transmission, leaving one stranded for several moments where ever this occurs. Chrysler tells me other issues can can cause transmission shut down in lieu of going to limp mode. I have had several issues of this in the 3 years of ownership - many people think there is a transmission issue - maybe there are on some cars - but now I learn that other failures can cause random resets of the transmission. Chrysler says - see service bulletin - even overfilling gas tank can cause this issue. Vehicle is unsafe to drive and unfit to be on the streets.

Fuel tank will only take small amounts of gas at a time. Gas backs up in fuel neck and causes the pump to shut off. Fuel gauge will indicate low and takes me over 10 minutes just to put in 10 gallons of gas. I have tried holding the nozzle at different angles, different speeds and tried multiple gas stations with no success. Gas continues to back up in the fuel neck and occasionally pukes up gas out of the fuel neck.

When I pump gas into the Jeep, it cuts off after only a very small bit of gas has been pumped. The fuel gauge will show that I am low on fuel, I will stop to get fuel, when I pump the pump auto cuts me off as if the tank is full. There is also a backsplash of fuel inside the hose. I had the car serviced in March 2016 and the notes indicate that a filler tube was replaced. Now it is December 6, 2016 and I am having this same issue. When I read the Jeep owners boards, this appears to be an issue with many Jeep models and for many model years. It worries me that I will be stranded out on the roads and not able to fill my fuel tank to carry on with my trip. Also, I am concerned about the gas backsplash. While I have not yet seen the gas leave the tube, it does back up to the point I can see it and one thinks it will back out of the car altogether. I just don't see how this can be safe. Since it happens when I am pumping gas, the vehicle is always parked and turned off when I experience this issue. On some of the boards, it is recommended to back up the gas pump and try it different angles within the tube. No matter how much I back the pump up or angle the position of the pump, it cuts off after only a tiny amount of gas being expelled into the Jeep tank.