Owners/service Manual problems of the 2014 Jeep Cherokee

Hatchback will not open automatically when pushing the button(s) nor will it open manually wen stationary and in park.

I flat tow this 2014 Jeep Cherokee behind a 40 ft class a newmar motorhome. I have experienced a violent death wobble 6 times from 30 mph to 70 mph. The event seems to happen after turns or bumps. It is extremely violent and the only remedy is come to a complete stop even on a highway with no shoulder. I have been in contact with Jeep national beginning oct 2019. They examined the car for a week in oct in mountain home, arkansas. They checked suspension, shocks, tires, alignment, struts, etc. No defects. They had no suggestions. There was a recall in 2016 that they said was complied with that involved a wiring harness for flat towing and gave me an amended page for my operating manual saying the harness was required. The event happened again and I went to my local Jeep dealer and verified that the harness was installed. On my last trip in September 2020, it happened again. I called Jeep cares and requested to speak to an engineer or technician and they said that was not possible and advised I take it to a dealer. I called my hometown dealer and spoke with the shop foreman. He looked into it and had nothing to offer. I went to the dealership last Friday and for the first time was told mopar part #68321424ab was required and it was not installed on my car. This was the first Jeep person that was aware of the problem and knew what the solution was. Jeep wants me to pay $750 to have the part (a wiring harness) installed. I think it is a solution to a design flaw and one that all Jeep service people should be aware of. This is a safety issue!.

According to owners manual and Jeep, this vehicle is designed and capable of being flat towed behind an RV. There was a supplemental document from Jeep advising if you experience a wobble when towing you need kit 683214ab. This needs to be mandatory as it happened twice in the last month after towing thousands of miles, the Jeep will start violently wobbling when driving requiring the RV to fully stop in order to recover. On the two occasions, there was no warning. The first issue the car was swinging so much it damaged the rear passenger car tire rim by hitting the curb. Luckily there were no bikers or pedestrian at the time. The RV was traveling less than 25 mph on flat street roads. The first time we turned a hard right and was +200 from the turn. The second time we turned left and about +200 from the turn. The Jeep is configured with supplemental braking, lights, tow bar, and break away kit. We tow it with a 40' diesel pusher RV about 34k lbs. My request is to have Jeep make this fix mandatory instead of elective.

Sometimes car won't start completely out of oil no warning not fit for change bucking from transmission cooling 2 codes set off one said vacuum leak other unknown complete electrical panel went pickles across dash radio phone sinking have to shit down car for to rebut moyer sounds like jet engines now tapping all four brakes rotors and calipaors needed to be replaced bucks forward no warning lights have to manually go threw computer to find out what is wrong transmission worked on twice told at first nothing wrong also ac failed now other fans not working cooling not holding shaking in dash gone up as high as 300 smell antifreeze all before 2000 miles.

I have experienced the ¿death wobble¿ several times in the past two years while towing my 2014 Jeep Cherokee latitude behind my class a motorhome. In 2016 the last occurrence, and the most worrisome for me, occurred while driving at highway speed on an interstate highway on a major trip in September. Approaching a construction zone, there was a cross-over from the west bound lanes into the eastbound inside lane. This cross-over had a difference in cross-slope and an abrupt change of grade. Traffic was going at about 40-45 miles per hour at the point of the cross-over. The wobble occurred just as I was crossing from the westbound to eastbound lane. It was a violent wobble, with a huge side sway happening at the rear of the motorhome. I slowed down as much as I could. I put on my flashers and continued at approximately 10 miles per hour until I was able to find a cross slope in the median where I was able to pull over and stop. Until I found this area, I was fighting the wildly swinging rear end of my motorhome and the Jeep wobbling back and forth behind me. And once I had stopped and knew I could resume my trip and that this episode of the wobble was over, I could not get back out onto the one-lane westbound traffic lane because of the backup of traffic that had built up behind me while I was driving at 10. From this point until I returned home, I was afraid every time I hit a bump or rough section of the interstate that I was going to trigger another wobble, but fortunately I did not experience another episode that trip. I¿m at a point now where I¿m afraid to tow my Jeep. The only reason I purchased it was because the Jeep literature I researched before I bought it stated that it could be towed four wheels down (with the active drive ii transfer case set to neutral per the owner¿s manual) with no restrictions on speed or distance when towing.

While flat towing the Jeep behind our tiffin motor home we experienced severe side to side rocking in the RV. Had to come to a complete stop on interstate. We just received a notice of an addendum to owners manual concerning a wiring kit to be installed. We consider this a real safety issue but Jeep does not. Please advise as we thought the problem was the motor home but it appears to be the Jeep Cherokee.

On 3/17/2015 I took my vehicle to local Jeep dealer for 2 separate recalls- one for the airbag and one for the transmission. I had not had any problems with the vehicle but had received a notice in the mail advising me of the recalls. At that time an electronic transmission "upgrade" was made. When I left the service the transmission was "missing" and when I called the service dept I was advised that it may take a few days for it to normalize. I took the vehicle back on 3/26 and the service dept manually reprogrammed the transmission. This still did not fix the problem and I took the vehicle back on 4/14 and they tried another fix which did not fix the problem. I then took the vehicle back on 5/5 and the service dept contacted Jeep and was advised that they were working on developing a new software but that it may be a few months before this was available. I was advised to take the vehicle home and they would contact me. The vehicle transmission completely stalls on an incline and almost completely comes to a stop. The vehicle also skips gears when trying to press the gas at times. I was advised that this had happened to other Jeep vehicles when the "upgrade" was done but that the program to fix it was still being worked on and it may be some time. This is a safety concern as we almost got rear-ended several times because the transmission missed gears and would not go. The other safety concern is the almost complete stall on an incline. This vehicle is made to climb rocks and go in different weather conditions and this could cause a major accident.