Body problems of the 2015 Jeep Cherokee - part 1

After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harness to the lift gate module was serverly corroded and had to be replaced. The original fix, without the corrosion on the harness, was the place a piece of plastic over the module. That recall and fix did nothing to address the issues of multiple points of water intrusions. From body seems, the seal around the hatch, and around the tail light(s). There is more than one harness, and more than one module in the tire well. The multiple water leaks, that can and have affected an electrical component the was deemed as being a potential to start a fire, and none of the others in there are. There needs to be a recall on the water leaks, from their poor design! I have saw first hand how badly the harness they had to replace, along with the lift gate module. Because of the very seriousness of the corrosion. Where they not only replaced both of them, but also had to relocate the lift gate module, because of the evidence of the amount on water that has been entering the cargo, and wheel well areas! à 11 year old vehicle, from the information I have read up on, many with this same production years are also having the issues of water intrusions! hold them responsible, instead of letting them cut corners of just trying to put a umbrella over there recall! I don't have pictures now, or when I took it to the dealership originally for the recall. But I am willing to take pictures, as I'm still in the process of disassembly the interior to try and pin point all the water intrusions! the dealership I took it to for the recall work, said they are "not aware of any water intrusions on this vehicle". That's a big problem!!.

My 2015 Jeep Cherokee started having strange electrical issues. Sometimes the automatic lift gate would not open or close. Sometimes the parking brake would engage and not release. At times the parking brake would engage and I would not be able to drive the car. It would engage within seconds of starting to drive the car, leaving the car lurching forward or unable to move (in the middle of the street). I noticed there seemed to be water leaking into the car around the back right near the power lift gate. I managed to disengage the emergency brake to drive the car to the mechanic. The mechanic could not get the brake released and had to tow the car to an electrical specialist. I paid around $2000 for a new harness for the park break as well as other issues related to the water damage corroding the electrical equipment at the power lift gate. 16 months later and I am having the same issue again. I brought the Jeep to the dealer and they told me the brakes are corroded in addition to the recall on the power lift gate. I believe this (corroded brakes) may also be from the lift gate water leak issue. The recall repair will take months I am told. In the meantime I cannot open the lift gate and so cannot have a diagnostic done on the water leak at the lift gate that continues to enter into the electrical system at the back of the car (liftgate area), likely doing more damage again to the other electrical components such as brake release and brakes. I called the recall line at Chrysler to ask for an expedited recall service and they declined, saying the vehicle is safe to drive. Please there must be a recall on the water leaks causing all of these electrical safety issues.

Was driving home for lunch and stopped at traffic light. Parking brake self-engaged and would not release. I could not move the car in either direction. Repeated attempted to get parking brake to release by pushing/pulling on switch. Finally turned off car (sitting in moving traffic) and when I restarted the brake released. Was able to get car home and parked. Called my regular mechanic and got it in yesterday, but again brake wouldn't release (it had not been set) without turning car off and on. When my repair shop took the components apart, it revealed that water had leaked down into the computer system that controls the parking brakes (had various flashing lights on dash -- odometer/stop/start signal, etc. ) and damaged the circuitry. The repair shop called to explain this problem and noted that NHTSA had begun and investigation into this problem in July and had about 80 cases under investigation at that time -- apparently a body-weld issue causing leak into that component. Prior to this locking up, a service parking brake light had come on intermittently for a couple of days. My wife and I were both at risk and just fortunate this didn't lock up while on the interstate which we drive regularly. Have called local Jeep dealer where we bought it and they claim they have heard nothing about this and the earliest we can get in is 10/18. Our mechanic has temporarily disabled the parking brake (both electronically and mechanically) so that the vehicle is drivable, but said he wouldn't advise driving on it very long this way, due to the other warning components that are now compromised.

Looked into the spare tire compartment and found standing water in the compartment and in one of the side trays. No evidence of water anywhere else. Tire dealer took the compartment a part and could not find evidence of leaking anywhere else. Ran water to make sure the sunroof drains were not clogged. They were not. Checked all window sills and hatch sill, no leaks. Tech looked for any recall. There is a recall r67 for my year of Jeep and NHTSA campaign number: 15v826. Called 2 dealers and said there was no recall for my Jeep. The information on the recall is exactly how my leak is happening. I called the mopar recall line and they said the same thing as the dealers. The recall says "a short circuit in the module increases the risk of a fire. " mopar said to go to a dealer and have them check and call them back. I have an appointment next Monday morning. Thanks.

Water is leaking into the cabin of the vehicle from an unknown location without knowledge for a while causing the carpet to become molded, which is harmful to breath. Notice a lot of other people are having same issues with not recall being done. This could also cause electrical problems which will lead to a fire.

Tl the contact owns a 2015 Jeep Cherokee. The contact stated that water was leaking into the vehicle near the accelerator and brake pedal. The contact took the vehicle to key Chrysler Jeep Dodge ram - tobey auto group (2020 n detroit st, xenia, OH 45385; (937) 347-5155) who sealed the location where the leak was coming from. The contact stated about 5 months later, at approximately 36,000 miles, the check engine warning light illuminated. The contact returned the vehicle to the dealers who diagnosed that the thermostat needed to be replaced. The vehicle was repaired by a certified mechanic, not the dealer. The contact then stated that about 7 months later at approximately 38,000 miles, the vehicle stalled at a stop light with the check engine warning light illuminated. The instrument panel also displayed the message to service the transmission. The contact contacted the dealer and was informed that the VIN was not included in NHTSA campaign number: 16v529000 (power train). The manufacturer was made aware of the failure. The approximate failure mileage was 34,000.

I was driving down the freeway when another driver alerted me there was a small fire coming from under my car. I pulled over into an empty lot and when I looked under the car I saw flames from under the vehicle. I stepped back and within minutes the entire front engine was consumed with flames.

My wife was driving her Jeep when we hit black ice. My wife lost control of the Jeep and hit two fence poles and a tree. The Jeep sustained heavy front end damage. She was traveling 40-45 mph an hour. None of the airbags deployed in the vehicle on impact.

Entering hwy 45 mph . Hood latch lets's go and hood flys up and crashes the windshield and dents the roof. Safety latch didn't hold it like it should no the oil had not just been checked or changed.

Hatch door randomly fails to latch when closing. Recycle of start/lock/park/engage does not change anything. Can manually close hatch but will not lock/engage. Hatch is electric, pocket remote, button on door and button on dash will not recycle the lock to engage. Vehicle was stationary at parking lot, occurred after loading and then trying to close door with remote.

Command view dual-pane panoramic sunroof. Is extremely noisy when driving. Was reaffixed or reinstalled by dealership and now noisier than before. Faulty air bag was replaced at same time as horn was not working also ??.

The Jeep is only 2 years old and the seams for the driver's side door are not sealed all the way according to a Jeep dealer service diagnostic. This is causing water to leak on to my floor and under the carpet, soaking it with a strong potential for mold/mildew. This has to be a defect because there is no way wear and tear is the cause. I have owned the car for one year.

While flat-towing our Jeep Cherokee behind our motorhome down a highway at 60mph, we went over a minor bump in the road, and the Jeep started to violently wobble/shake (visible in rear camera of the RV) which was shaking/torquing the entire RV back and forth uncontrollably. We had to slow & come to a complete stop in the middle of the highway in order for the wobbling to stop. We immediately pulled over to shoulder of highway, to find the corner of the bumper ripped off, and the tow anchor bent sideways (from the whipping action of the Jeep). We unhooked the Jeep (no longer towable) and drove off the highway and directly to a Jeep dealer. The Jeep dealer assessed the damage from the wobble (torn front bumper, bent tow connector, and cracked front sub frame). We researched online and found this wobble to be a known issue to Jeep; certain model years (2014-2015 Jeep Cherokees) have this issue when being flat-towed; apparently sometimes when going over a bump, the the flat-towed vehicle doesn't consistently track in line with the motorhome, due to lack of power to the Jeep's electronic power steering system. Fca released a statement saying they will �provide a complimentary jumper wire harness and switch to ensure the vehicle's eps system has power to function while it is being flat-towed. These components have been engineered and validated by fca us llc and will be made available to all customers through mopar, as early as January 29. In addition, all Cherokee owners will be contacted directly by fca us and provided with updated instructions for flat-towing. These instructions supersede all previous instructions. Also, the vehicle's online owners manual will be updated. � we never received that notification & therefore didn't have this proper part to prevent this wobble. Now Jeep is refusing to help pay for the damage incurred to our vehicle because of this issue.

Traveling on highway I 94 at 70mph 5pm Jan 10th, 2018, came into contact with vehicle while merging into center lane. His car forces mine into a spin, I crashed head on into the concrete barrier/wall separating the east and west bound lanes. None of the airbags in the entire vehicle deployed. Neither the driver, passenger or side curtain airbags deployed. I survived but had two breaks in the sternal chest plate, a fractured right rib and broken left wrist requiring surgery resulting in screws and plates installed. Medical bills over $80k I was wearing my seatbelt the entire time. That day the weather was clear and approx 40-45 degrees. Through the dealer, I contacted the manufacturers customer service which directed me to their forensic team so they could obtain the black box in the vehicle and access to the car. I have serious concerns regarding not only my safety but others that own the same make and model. I am 73 years old and everyone from the ambulance driver to the state trooper that was on the scene of the accident said that I have a lawsuit here. I do not want to file suit. I don't have the time or the inclination to go that direction but I feel that the manufacturer owes me and the other customers something should they find themselves in my position. The manufacturers representative was not very helpful and I feel that I am getting the brush off and they have not returned my calls. I am hesitant to be a complainer. I hope that Jeep/Chrysler address this safety issue for me as well as others that may have the same concerns.

Jan 7 my son had head on crash with Dodge hemi truck. The truck was totaled and car was 10 grand in damage, my car airbags did not deploy trooper and other person in crash was shocked. Auto body shop instucted me to contact chylser, and they came said normal the trans sensor has been major issue now I am worried this sensor is defective also and no one will listen. I accutally typed a longer decription 2 other times and your site deleted it if this goes thru I will type the details again.

The rear power lift gate will no latch to the locked position and it will not lift. 2016 I had the fca recall r67 repaired. June 1, 2017 I experienced my first issue with the power lift gate and the dealership cleaned g907 ground strap. August 23, 2017 I'm again experiencing the same issue. I believe this is a serious safety issue because the rear lift gate could be opened at anytime during vehicle movement and during a traffic collision.

My son and I were in front and side impact crash with another vehicle on 4/24/17 with significant damage but no airbags deployed in our vehicle. Attached are a few photos of both vehicles for reference. We were driving a 2015 Jeep Cherokee and were hit by a driver who hydroplaned in a 2011 Hyundai elantra. The reporting officer estimated my speed at impact was 40 mph. Airbags deployed in the other vehicle but not in ours. Considering the damage to the vehicle, force of impact and estimated travel speed at impact, I feel the Jeep airbags failed from a safety standpoint and would like to know how to go about investigating this further with Jeep. An accident report is available but did not upload due to the sensitive information contained within (VIN #'s, names, insurance policy numbers, etc); however, the report can be provided under separate cover if needed.

While driving down the road at 50mph with my trailhawk edition Jeep, the roof rail bar ripped out of the roof of the car sending my kayak rack and 35 pound kayak down the center of the road. Chrysler/Jeep states they are not led to believe the incident was a manufacturing responsibility. Lives could have been lost. The Jeep dealership tried to tell me they found documentation that the rails are not to be used unless they have a manufactured crossbar with a maximum weight of 150 pounds. My kayak rack has a crossbar and the weight of the rack was maybe 15 pounds and the kayak itself was 35 pounds. There was no where in my owners manual that states I cannot use my roof rails. Only a safety statement saying nothing should be screwed into my roof for airbag and safety purposes. Even with manufactured crossbars they wouldn't be able to screw into my roof so they would not have held my roof rail into the roof. The roof is very thin and there are clear holes where the bar completely ripped out of the roof. If there was a vehicle behind me people could have been very hurt. Chrysler sent an investigator to do a report on the vehicle they sent me a one paragraph letter stating they decline any assistance associated with this incident. Safety concerns for other people on the road and other Jeep owners was not addressed. At the time of the incident I was on a back road going 50 miles an hour with no wind gusts or any reason for this to occur. This incident occurred on August 7 and even though it was reported to the dealership on the eighth I have received no help. I am attaching photos of the kayak safely mounted on the kayak rack the day before the incident and the damages to my car.

Driving along on a rural road, no traffic around me. Coming down a hill and out of a curve, hit a slight bump in the road when sunroof glass exploded, sounding like a shot gun going off inside the car. Glass came down alll over the passenger compartment. Sunroof is visibly pushed up and out of the roof with no impacts from exterior. Dealer is telling me this is not covered under the factory warranty despite the fact that there was no external force which caused the damage. They say that pressure can build up inside the car when the a/c is running and this can sometimes happen, which seems indicative of a known issue. I looked all through the owner's manual and find no reference to the possibility this could occur with normal use of the a/c.

I had just left the dealership for a warranty issue and was 2 miles from the dealership when the hood flew open blinding me I called the dealership and they asked that I call Chrysler as the safety latch should have held Chrysler sent an investigator out who in front of myself the dealerships service manager and another person told us that the safety latch was improperly aligned and did not hold I askesked the investigation deprtment for a copy of the investigation report and they told me no it was there property and would not supply me with a copy. I was on hwy 195 in wa. State southbound out of pullman.

Tl-the contact owns a 2015 Jeep Cherokee. The contact stated that the rear hatch door does not open all the time and that the last time it open it came down unintended. The contact had go to the emergency room because the door came down on his leg. There was no police report. The contact was treated and released the same day. The manufacturer was notified of the failure. The contact also stated that the failure happen one other time. The vehicle was not repaired. The approximate failure mileage was 11,000. Bp.

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15v393000 (structure); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Tl-the contact owns a 2015 Jeep Cherokee trailhawk. The contact received notification of NHTSA campaign number: 15v393000 (structure) and stated that the part needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience a failure. Parts distribution disconnect. Aw.

Tl- the contact owns a 2015 Jeep Cherokee. The contact received a notification of NHTSA campaign number: 15v393000(structure) however, the part for the recall was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced the failure. Parts distribution disconnect. Jo.

Tl-the contact owns a 2015 Jeep Cherokee. The contact stated that rear windshield shattered without warning. The contact stated that there was two holes near the heat sensor. The contact stated that while driving at various speeds, the vehicle jerked forward without warning. The failure recurred numerous times. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure and the VIN was included in NHTSA campaign number: 15v393000 (structure). The failure mileage was approximately 10. Sg.

Tl - the contact owns a 2015 Jeep Cherokee. The contact stated that while park unoccupied, the vehicle engulfed into flames and was completely destroyed. The contact mentioned that the failure occurred while waiting for parts for NHTSA campaign number: 15v393000 (structure). The fire department was contacted to extinguish the fire and a police report was filed. The vehicle was towed to a salvage lot. The manufacturer was made aware of the failure, who stated that an investigator was going to be sent out to inspect the vehicle. The failure mileage was 12,000. Pm.

Was traveling to work and there was a car ahead of me. This person had out of state plates and was not paying attention, speeding up and then slowing down several time. The person behind me and passed both of us. In fact he was the one the I ran into. Then when I approached the next town to get on the 4 lane, there is a turn off that everyone uses to get to the school. I don't remember what happened to the green out of state car, I think he did a quick left turn in front of me, and then I hit the guy that passed both of us. He was stopped waiting for the car ahead of him to turn. Needless to say, I was charged with failing to stop in an assured clear distance. The sun was bright and I seen no brake or turn signals. The front end of my 10 day old vehicle sustained over 8600 dollars in damage so far. My concern is why did the air bags not go off at 50 mph when I hit the back of his 2012 Buick? I was taken by ambulance to be checked out as the seat belt hurt my chest and possible broken finger. Later that night I returned to the hospital for a head CT and chest xray for dizziness and headaches. I still have head aches when I bend over and will most likely consult my doctor for possible whip lash. The other driver was not hurt, but was told his vehicle was going to be total loss. We just bought this and now I am concerned about safety! both the adjustor and I were concerned why they didn't deploy. The whole front end of my vehicle is destroyed. From bumper back to radiator, which was destroyed.

Tl- the contact owns a Jeep Cherokee latitude. The contact stated that the vehicle lift gate did not function properly. The contact received notification of nhsta campaign number :15v393000 (structure )however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 3680. Part distribution disconnect. Kh.

Bought 2015 Jeep Cherokee trailhawk 2/2015 brand new. Started having creaking coming from sunroof area about 2 months in. Dealer states no fix for it. Took vehicle in for oil change at 9000 miles. Dealer performed 3 updates at that time. Received car back and auto start/stop light came on and went off several times. Also noted hard shifting and acceleration issues at that time. Took to dealer and they did "software updates. " got vehicle back "fixed," drove it 3 blocks and lights came on again with same acceleration and shifting issues. Straight back to dealer. Ended up getting entirely new transmission at 9000 miles! picked up "fixed" vehicle again and noted severe jerking with slow stops and sluggish acceleration. Back to dealer for yet another software updated. Have back again now. Can now feel vehicle when it is idling. Feels like it has a mild shake or shudder. Also having occasional problems with sluggish acceleration particularly when turning. Also continue to have loud creaking from sunroof which is just getting worse. Scared to drive vehicle as am afraid it simply won't accelerate one of these times. Heaven forbid it is in rush hour traffic with a left turn. Vehicle is not reliable, have absolutely no faith in it.

Tl-the contact owns a 2015 Jeep Cherokee limited. The contact stated that the head lights high beams are so bright that on coming traffic began to blow there horn. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 15v393000 (structure) and 15v461000 (equipment). However the parts to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure with the recall parts. VIN tool confirms parts not available. Ec.

Tl- the contact owns a 2015 Jeep Cherokee. The received notification of NHTSA campaign number: 15v393000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Wh.

Tl-the contact owns a 2015 Jeep Cherokee latitude. The contact received notification of NHTSA campaign number: 15v393000 (structure). However the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Ec.

Tl-the contact owns a 2015 Jeep Cherokee latitude. The contact received notification of NHTSA campaign number: 15v393000 (structure). However the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Ec.

I pulled into a parking spot located inside a concrete parking structure. While conversing with others in the car, the engine auto shutoff engaged. I thought the care was off so I began to exit the car. When I let off the break the car lurched forward into the wall causing damage to the right headlight and bumper. My complaint is the auto shutoff feature on my Jeep should be default to the off position and turned on by the operator. I have had numerous incidences where I almost collided with the car in front of me when I am at a stop light behind other vehicles or in parking lots. The vehicle will shutoff automatically and when I let off the brake, or the car is stopped for a period of time, the car starts and moves forward without applying the throttle because you are in drive. This causes you to react to avoid hitting something in front of you. I would prefer to engage this feature manually if I need it.

Tl-the contact owns a 2015 Jeep Cherokee trailhawk. The contact stated that the lift gate failed to close. The vehicle was included in NHTSA campaign number: 15v393000 (structure). The contact stated that the failure caused the vehicle's interior lighting to remain illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 5,000. Ah.