Body problems of the 2015 Jeep Cherokee - part 2

We were driving down interstate, going speed limit of 70 mph, when all of sudden heard a loud pop, sounded much like gunshot. Could hear the air flow. Once we got stopped on side of road, found the sunroof completely shattered. When we called dealership was told we would have to claim on our insurance. Chrysler dealership said wasn't their fault, and since it was not windshield had to file against insurance claim as accident. Even though dealership could not find anything that had impacted the glass in sunroof cavity, nothing but glass. Service manager stated " maybe a ball or pine cone hit it" I asked going down interstate at 70 mph? they refused to even investigate. So I had to file a claim against insurance and pay my deductible. Seriously the sunroof just shattered. Glass went everywhere. Had to replace the interior of the sunroof also!.

Vehicle is equipped with the collison avoidance system. On the date of the accident the system failed to work. The vehicle was travelling westbound between 5-7 mph at a high school parking lot, the collison avoidance system was on, the front of the vehicle struck the rear of another vehicle. The system did not deploy. The vehicle suffered 3000. 00 dollars of frontend damage. After vehicle was repaired, owner of vehicle conducted tests of the collison avoidance system at 5, 10, and 15 mph with large objects (boxes) placed at minimum of 100 feet from the vehicle. The system never deployed and the objects were struck. At the time of the test Jeep informed owner all systems, including were fixed and fully functional. On three separate occasions between the following dates June 26-July 05, 2015 the collison avoidance system activated with no objectives in front of the vehicle at distance greater than 200 feet. The vehicle was travelling on two occasions on city streets at approximately 20 mph and once on the highway at 55 mph.

Shortly before reaching her destination, the driver of our vehicle smelled an odor, but couldn't determine what it was. She continued onto her destination as it was just up the street. She parked the vehicle and was preparing to exit. Before she could exit the vehicle, a witness saw smoke coming from under the vehicle. She quickly exited the vehicle and saw the smoke. The smoke then turned black and she saw flames. The vehicle then burst into flames.

Interior door handles on this Jeep are faulty and break with only normal use. I called Jeep and they said $400 a door panel plus labor and they can't just fix door handle they said whole panel has to be replaced. The two in front are completely broke and back two have cracks. I went online with this issue and found out there are thousands of others like me in this situation. Because of this cost in repairs I feel like Jeep has put me in a unsafe situation for my family. The Jeep is a sport limited and is flawless in condition, except for these door handles. A recall needs to be made before someone gets stuck in there Jeep during an accident and can't get out because of a broken door handle. Because of all the forums on this issue my family and I are driving are other vehicle as much as possible until I can figure out how to get this problem fixed. I am hoping I do not have to sell this rig because of broken door handles , but with a baby in back I am not feeling like Jeep is looking out for the true safety of there customers at this point in time.

Tl- the contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign id numbers: 15v041000 (air bags), 15v393000 (structure) and 15v509000 (visibility) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Fe.

New Jeep Cherokee 2015 vehicle was purchased evening Jan 2, 2015 from. Perry Chrysler/Jeep, national city, CA. Driven total less than 100 miles. On Jan 4 driver noticed oily smell when driving. Immediately after being parked at home white smoke came out of hood. Within seconds the entire car was engulfed in fire, flames 20 feet high. Burning oil or fuel ran down the street over 50 yards. Two local san diego tv stations have videos of fire, including our own video on facebook. Available upon request.