general problems of the 2015 Jeep Cherokee - part 2

My 2015 Jeep haslocked up on me twice now. The power brake system comes on automatic and I cannot accelerate. The first time it happened it about threw me into the windshield. This second time it jerked me forward. It has been in the dealership once to fix the problem. Now it has done it again. The warning lights come on the dash as power brake system malfunction, check engine soon, do not engage and put vehicle in park and several other warnings.

I received a recall notice from Jeep for "2. 4l in-use nox - catalyst efficiency". When I call the number provided (847) 649-6660, they tell me they don't have the part in stock and to call back in 3 weeks. After months of this repeated process I called Jeep's main customer service number and they basically told me too bad and gave me a bunch of different numbers to call but all of them tell me there's nothing they can do and its possible that I can go to another state or that they might be able to get the parts by December at one of the illinois locations. I can't make a scheduled appointment or be put on a wait list. These Jeep dealerships are purposely putting people in safety risk because they don't make money doing the recall and are getting away with it by saying "we don't have the parts, call back in a month" knowing people will get frustrated and never get it done.

Received safety recall notice in June 2023. Signed up 6/30/2023 ref # 85688012 to be notified of when defect for power liftgate module would be fixed. May lead to vehicle fire with the ignition on or off. Still shows remedy is not currently available. Thought it would be corrected by the end of July. This problem has not been addressed in a timely matter.

I am complaining regarding an unresolved recall issue. Its been since may 2023, initial publication said it would be resolved by the end of the 2nd quarter now they are not saying when it will be resolved.

The vehicle lift gate gets stuck, and will not open or close properly via the button. I have to manually close it.

My alternator went out and was replaced and while in doing they said my gear shifter broke and when they tried to replace it that the new one broke too. My parking brake and check engine light are now on and they are not sure why.

The recall on my vehicle has still not been remedied, nor have I received any information in regards to this recall outside of news coverage and my own checking.

1 - two piece lug bolts, swollen due to poor design, causing unsafe conditions rendering oem provided tools unusable to conduct emergency roadside tire change/repair. 2 - uconnect emergency vehicle connectivity not maintained by manufacturer after 3g network retired, rendering installed safety equipment inoperable.

A few months after I got the car, a bump feels at first gear before 2nd gear starts, its been doint it till today, a vibration started a year ago, it hasn't gone away, power steering went out year and a half ago or so, its electrical so I had to change the whole part, went car is turned off you can hear the vibration sound for a second, some mechanics say the motor mounts are worn out, who kmows. For 2015 to have theese problems? I have older cars and dont have these problems, wonder what these can be. Guess just bad car and still paying it, good thing its still runs, just hoping not to break the road.

Vehicle was parked at 10pm. Vehicle ignition was off. Vehicle was locked. Nothing left on. No one returned to the car for annything. Approximately 3 and half hours later, electrical fire started inside the drivers side rear quarter panel under the taillight (on the body, not the taillight on the lift gate) . By the time the car alarm was heard, the fire was spreading from the panel into the rest rear of the vehicle. Fire department arrived and extinguished the fire.

Unknown I had to jump my vehicle due to battery dying out. Once jumped, I received a warning that my electrical emergency park brake malfunctioned. I had trouble shifting gears if I could get them to shift at all. I could hear and feel grinding beneath the Jeep. Looking deeper into this it was discovered that there is a vehicle investigation (pending potential recall) on water leaking inside the vehicle to be causing corrosion leading to the e break module to fail in my specific model. I eventually got the vehicle towed to the dealership. Their service department claimed I may have spilled drinks into my module. I do not buy drinks or carry any in my vehicle cupholders (which are placed by design right behind the gear shift module). Nothing was spilled, the damage is consistent with the common issue pending investigation #pe22009. I am currently awaiting a complete transmission replacement due to the defect.

Was driving home for lunch and stopped at traffic light. Parking brake self-engaged and would not release. I could not move the car in either direction. Repeated attempted to get parking brake to release by pushing/pulling on switch. Finally turned off car (sitting in moving traffic) and when I restarted the brake released. Was able to get car home and parked. Called my regular mechanic and got it in yesterday, but again brake wouldn't release (it had not been set) without turning car off and on. When my repair shop took the components apart, it revealed that water had leaked down into the computer system that controls the parking brakes (had various flashing lights on dash -- odometer/stop/start signal, etc. ) and damaged the circuitry. The repair shop called to explain this problem and noted that NHTSA had begun and investigation into this problem in July and had about 80 cases under investigation at that time -- apparently a body-weld issue causing leak into that component. Prior to this locking up, a service parking brake light had come on intermittently for a couple of days. My wife and I were both at risk and just fortunate this didn't lock up while on the interstate which we drive regularly. Have called local Jeep dealer where we bought it and they claim they have heard nothing about this and the earliest we can get in is 10/18. Our mechanic has temporarily disabled the parking brake (both electronically and mechanically) so that the vehicle is drivable, but said he wouldn't advise driving on it very long this way, due to the other warning components that are now compromised.

I am not sure if it is my ptu system but my vehicle shuts off when I am at a stop or idling. It is very unsafe to drive and could cause collision. I took it to a local shop and the owner said the scanner read nothing! something is wrong if my car continues to completely shut off while in drive.

Vehicle has been struggling to accelerate vehicle unable to maintain cruise control vehicle vibrates.

Transmission will lag, it will jump when you step on accelerator.

3g sprint went away in the middle of January this year 2022. . So did the uconnect 911 safety button, which means when a emergency happens there is no way to get help now. . Jeep/uconnect has no update no fix to the problem. . This is a safety issue in my opinion. . Also the app does not work and you can not remote start, lock or unlock your car which also could be a safety issue in a bad situation. . I have contacted Jeep fca and unconnect and they dont seen to care. . Buy a new car they said. .

Screen said service shifter while driving, all gears lit up red.

I am not completely certain which of the above selected items is the cause of my vehicle malady, though I have been instructed by a mechanic that it could be the drive train maybe (I could be misremembering). At any rate, the vehicle stalls at random intervals, without advance notification of a problem. No warning light or sound is produced until the moment it stalls at which time a warning sound without accompanying light is produced. The vehicle will stall regardless of whether or not it has been pre-heated, despite the season/weather, and has stalled while I was in the midst of turning left against oncoming traffic with my son in the car! the vehicle replicated this behavior during a mechanic’s test drive following a break line repair. He indicated it may be the above mentioned issue. All information can be provided upon request. I have researched this issue and have found it to be fairly prevalent among owners of this specific vehicle. If stalling while making a left turn against oncoming traffic (when an opportunity presents itself) does not present a significant safety hazard and/or concern then perhaps I’m more confused than I had previously thought. What happens when someone stalls on a train track or on the interstate? in addition to the afore mentioned concerns, something with electrical component is defective. It wasn’t long after the earlier mentioned complications began that my interior lights began dimming and brightening independently and my redio screen stopped listing song, program, podcast, radio station, information etc. Thank you for your consideration.

The transmission is making a grinding noise when I attempt to shift it. It will not go into any gear. This happened without any incidents. I was attempting to start it from inside my garage to leave.

Car will shut down on the free way. Car will go 65 mph and suddenly give out. The car will be on but the engine will be off. Car will turn off anywhere at any time. I bought a new pcm and issue is still occurring. Car is in great condition but won’t start properly and feel scared for my life when I have to drive it.

The transmission light popped on only after having it for 2 months.

Purchased 2015 Jeep Cherokee latitude Dec 1, 2020 & sept 2021 discovered something wrong with transmission, mechanic researched Jeep & said previously there was a recall- tcm- transfer case reflash module, dealership/ manufacturer will not response to my calls to help with this problem.

When I go to pull out of a street the car just stop. I have my feet on the gas but it will not move, once I am in the street and also while in traffic it will not move even when foot on the gas I tried to explain to them at the car dealer where I took it. But I was charged 600 bucks for something else I guess this car is dangerous very dangerous I done almost had so many near missed accidents with this vehicle.

Vehicle shut off while driving, happen twice in the middle of the road. No warning signs. Took to auto shop to tell me its electrical issues, only dealership can fix it but I got charged $220 dollar. Seeing multiple complaint of same issue but there is no recall.

My 4wd unavailable service required light came on while driving and a loud knocking/grinding sound and sensation occurred. I immediately contacted the dealer. I was told there is an issue but no recall yet. Once at the mechanic, he told me that my rear differential exploded and shattered the case and there was fluid everywhere. He told me that this is a known issue with this model and he has personally serviced vehicles with the same issue.

There was a message that appeared that said 4wd system is unavailable service required, and it stopped more than one time one of the times was on the highway and it caused traffic.

Didn't cause an incident yet but I don't know if it could. The start/stop thing keeps becoming unavailable.

Auto start/stop system engages while parking. Dash board brightens or dims at random.

Electronic park break. Was repaired but still won’t turn off.

Four times within the past two weeks the vehicle has shut off. Twice while turning into a busy intersection and twice while driving down the road. The vehicle instantly stalls and entire dashboard warning lights come on. Car takes 5-20 min to restart. There's no burning smell or sputtering/stalling when car shuts off. It is dangerous and almost was involved in accidents when stalling turning into a busy intersection.

Service 4wd light came on gas cap light came on and it throws my parking brake on automatically when I stop and put into park. Even after transmission was replaced at 60,000 miles still have hard shifting problems as well. Vehicle died when I was at a stop light this is when the lights appeared.

I've read all of these complaints online about issues with the same situation that I'm having issues with. Everyone that owns a Jeep is having the same issue. With the service shifter light, it comes on often after 12000 miles. Being put on the vehicle in everyone's statement is the same. What is it going to take for someone to look within this issue? to see why our service shifter light keeps coming on. After so many miles, I have had this issue serviced in the last three years 3 times. Why isn't the complaints enough for this to go into a recall status. It is unsafe for us to keep driving our families around in these vehicles and this issue keeps coming about what if this issue starts, causing other issues within the vehicle? to shut off, while were on the road driving to our destinations. How and when what? we get a piece of mind from having to deal with this situation, day in and day out. If any proof of this situation is needed to be shown, there is no pictures in my phone only proof I have is through the dealership who's had the replace it 3 times.

Service gear shifter appears. Cannot see mph when this happens. Mostly while on the freeway and vehicle has been on the road for more than a half hour.

My "service shifter" lights came on. It seems to happen to Jeep vehicles only especially Cherokee Jeeps. It started coming on while I was driving but it didn't come on after I turned off the ignition. From what I understood from the dealers, it seems to be a problem with the Jeeps. I did my research, and some people had it replaced but continue to be an ongoing problem. The manufacturer should had a recall for it. I've had so many recalls in this vehicles since I got the car. Seems like every year I get a recall.

Had a burning smell coming from my vehicle and took it in to have it looked at. The mechanic said there is a leak in the oil filter adapter. When asked if this was a common problem he said yes and had contacted the main Jeep dealer in our area and they said the same as well. It breaks causing a leak which then the oil pools by the engine causing the oil to get hot and burn. The burning started after driving long enough to heat the motor. The fix is a $600 to $700 fix. The mechanic and dealer also mentioned this problem has been popping up in newer and used Jeeps and is a common problem no matter how new or old the Jeep is.