general problems of the 2016 Jeep Cherokee - part 1

Vehicle has been turning off while driving after pressing on the brakes. The dashboard will flicker/glitch, then the battery will go from 13. 9v all the way up to 15. 2v then back down then turn off. No service light or battery light will come up, I have taken it to auto zone and they said everything is fine with the battery/alternator. When the car shuts off, I have to press the start button, then shift into park and then press start again for it to work, if I shift it into park immediately when it turns off the car will not turn back on and I cannot shift gears.

The contact owns a 2016 Jeep Cherokee. The contact stated that while the liftgate was closed, there was a warning light indicating that the liftgate was open. The contact stated that upon attempting to open the liftgate, the liftgate failed to open. The contact also stated that there was an abnormal burning odor coming from the rear of the vehicle. The dealer was contacted and advised the contact to park the vehicle outside and not to drive the vehicle. The vehicle was taken to the dealer, where the recall repair of NHTSA campaign number: 23v338000 (electrical system, structure) was performed; however, the power liftgate failed to close after the repair, and the battery was drained. The dealer jump-started the vehicle and determined that the liftgate latch needed to be replaced. The contact was charged a fee for the repair, and the vehicle was repaired. The contact stated that while driving the vehicle the following day, the contact noticed that the windshield wipers were inoperable. The vehicle was taken back to the dealer, where an unknown fuse was replaced, and the windshield wipers became inoperable. Additionally, the contact stated that the rearview camera image was black while reversing, and the infotainment system was inoperable intermittently. Additionally, the contact stated that the vehicle was experiencing difficulty starting. The contact stated that the vehicle failed to start on one occasion and was jump-started by aaa. The vehicle was taken to firestone, where it was diagnosed with a lack of electrical connection with the key fob. The contact was referred to the dealer for assistance. The contact stated that the various electrical failures had started after the recall repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 118,286.

The automatic start stop system shows failed.

Went to go to the grocery store and the electronic park brake was engaged. Had it reset, went to the grocery store and it was re-engaged. Had it towed to dealer, upon diagnosis, corrosion was found at epb module and connector pin. Declined repair and had it towed back home due to dealership quoting almost three thousand dollars for parts and repair. Upon later research, found that there is a known issue with water intrusion in this area that caused this and that there is a class action lawsuit due to almost 1. 3 million vehicles affected by this and has been known about for almost 5 years. Dealership claims sunroof does leak but there has never been evidence of a leak from that area.

When at idle at a stop sign or stop light the parking brake will engage. I have to put my Jeep in park and then turn the Jeep off and back on a few times to disengage the parking brake. This has occurred multiple times.

Component: power transfer unit (ptu) [xxx] , but my VIN is not included. The power transfer unit has failed. This appears to be a manufacturing defect identical to those listed under the recall. I am requesting immediate inclusion and repair under the recall provisions. ”2. Contact Jeep (stellantis) information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Vehicle losing power even when on. Does not accelerate in drive or reverse. My issue is the dealer found corroded wires, but when did they not say that the last time it was in which was 3 months ago. They also all of sudden tell me my battery does not fit my Jeep so they needed to replace to new battery in order to be able s add mf diagnose. All this makes no sense.

Car goes into "limp mode" while driving. Will slow to a complete stop, not rev, and says "shift to p then desired gear". All other components of car are on (battery barely a year old). Try to follow command prompt; after putting car in p, and shifting to d, it still won't rev. I was on an incline and began rolling backwards. Good thing no one was behind me at the time. Had to turn completely off. On startup, it's stuttering and takes a while to start. Turns on fine and will drive, but is physically jerking between gears. Then, the first time I have to stop for a significant time and idle, it will do it again. I follow process again and was able to record video, because I was on a back street and pulled over in time, luckily. Upon driving the next day and taking to dealer, it is still jerking. Dealer cannot replicate and shows no error codes, so they say to just keep driving and can only help if I bring in while it is happening? that is literally insane. Same thing happened a year ago, but after filling up and being on "empty". I went to a independent mechanic then, which is why I was hopeful the dealer would have more insight into the problem. That mechanic also could not replicate. They said it could be a fuel line or pump issue and to never let gas get too low, or go through costly man hours to check the fuel line, but then it couldn't be that at all, so could still be back at square one. That time, it stopped me in a busy intersection twice and was far more terrifying. I decided to skip the potentially pointless and definitely expensive fuel line investigation. I decided to take it in again when it happened and followed the "don't let gas get too low" directive and had no further issues until 5/5/25.

Parking brake module and connector got major water damage. My mechanic found over four gallons of water under my spare tire compartment. After inspecting it he found the module and wires fried. While driving my parking brake light came on and by time I parked my parking brake would not disengage. Check engine light, parking brake light, and traction control light. My vehicle is currently with my mechanic and currently being looked at. He is still trying to find parts and find the cause of the water leak. This was a very dangerous situation that could have caused a major accident.

I parked my vehicle at 6pm on February 15th. At 2:45 pm I awoke to a loud explosion outside my bedroom window. There was a very large fire, and it was my car. I was in shock we could only watch from our window as the fire department arrived and put out the fire which was spreading to the carport and mailboxes near my parking spot. It also burned a truck parked next to mine. Both cars a total loss. My insurance company sent someone to tow my vehicle, but the tow truck driver refused saying the vehicle was untowable, due to the massive damage. The next day a neighbor informed me that he got the whole incident on video start to finish. 'the video shows my engine igniting while off and had been parked for over 6 hours. In the video you see a small flame start under the hood near the windshield wipers. The flame then grew and grew!!!! until the car was completely engulfed in flames. I also had a full tank of gas!!! once the fire department arrived and extinguished the fire. The whole thing was melted to the concrete. The engine laying on the ground. A total loss!!!!.

The outside body of the vehicle is leaking, which is causing the park break module to short circuit. This is causing my vehicle to suddenly stop and lock up. This has happened three times so far.

My car has 123,000 done everything by book. Been report issues for over yr. Car almost got my killed by not stopping, turning, jerking on accelerating and decelerating when shifting. All my motor mounts, transmission mount busted , messed up suspension control arm, ball joints, struts , axle, brakes all once. Drained battery. Spent 4500. Then my service shifter just came on. So back at shop. This is insane my shifter should last life time of my car. Due to the damage of that it cause a downfall of front end issues. This is well known issues of Jeep 2016 but not mine for a recall. It has cost me thousands and should not be happening at 122,000 miles . Car is at dealership again now and I have rental so not sure what that will cost. This started 2/11 not codes just could tell already filed reports with you all. My brakes lasted years , rotors was changed 2/11 hoping it helped per papers already damaged due to all this other crap. I’m very upset my car shouldn’t be having all these issues at 122,000 we are 1 car family.

The thing died randomly and locked the steering wheel. Dealer can’t recreate the issue and said they cant fix it. I pay monthly on this thing that cant be fixed?.

Vehicle lost power while in traffic was running weird jerking check engine light came on a! light came on vehicle wouldn't stay running. Codes read catalyst system efficiency. Recall u90 issues recall u67 issues code p0430, p0300,p0175, p0174.

While driving doe the highway the dashboard lights go out and headlights turn off. Headlights and bulbs go out frequently. Rear license plate lights go out even after bulb replacement. Kicks cruise off while driving and shift gear control warning.

On my 2016 Jeep Cherokee limited my 4wd needs service along with my shifter popping up every now and then ref needing service … all lights turn red and flash… code: c14a7 - 97 ptu motor obstructed or blocked google shows recall but when I look it up it shows not on my model. . Why ? miles :114000 I’m very disappointed. . Will not recommend a Jeep again….

My vehicle continues to sporadically lose power steering, power and braking. “4wd temporarily disabled” light keeps coming on but then goes off. I have taken to dealer and they say it doesn’t throw a code and there is nothing they can do. It’s a safety issue. Other Jeep Cherokee years and models keep getting recalled but not mine. Mine needs to be recalled. Very dangerous. Has been happening increasingly more often in last two months.

Started hesitating and did it at random times. I had a tune up done and it continued. I thought it was the transmission and took it to the transmission shop and they didn’t find anything wrong with the transmission. Started losing power and hesitation became worse while in traffic. Now it’s hesitating while stopped at the traffic light and not accelerating when taking off from a complete stop and not accelerating while merging. I brought it to the dealership in lakeport, CA. 95453. When I brought it to them the start stop warning lights were lit up on the dash. The start stop feature is creating the problem. I’m being told by the dealership that they can’t disengage the start stop feature. This is a safety hazard and I’m concerned it’s going to create engine problems. Apparently it’s a nationwide issue. The start stop feature needs to be recalled and fixed.

3-4 time this has happened and twice in the last 2 weeks my car just won’t turn over. I have to turn switch then put car in/out of park to get my car to start. For few months now I keep hearing vibrating, grinding noises when I go to slow down or stop. I thought it could be my left front axle so I changed it, pads and rotors. They didn’t even look bad when I changed them. The noises is coming from somewhere below driver side. With no lights coming on it’s hard to know and I can’t afford just pay 150 to look at it say who knows. My fear is it will die on my driving when it also goes up down with acceleration at times. I don’t understand why they don’t seem to do recalls on these 2016 Jeeps when clearly everybody’s having the same issues but they claim it’s not our models. My car is barely over 100,000 miles. This is literally my third complain in a year with the same issues.

Instroment light come back on with all other lights ignition off. Runs battery down.

I was driving and was at a residential stop sign and out of no where my vehicle just shuts off on me. At first I thought it was the on and off gas conserver device but I realized that wasn’t the issue when it wouldn’t turn on anymore and all the vehicles behind me started honking and then proceeded to go around me. This lady walking her dog even shouted what the hell was wrong with me thinking I was purposely stopping traffic. Then this nice guy came out of nowhere to help me move my vehicle out the way from ongoing traffic. He was nice enough to try and give my car some battery from his vehicle thinking that might be the problem and nothing would make my car turn on not even the starter would want to start. So I had no choice but to call a tow truck to transport my vehicle to a mechanic.

While driving the vehicle the gear attempted to go into 4wd by itself. I pulled over and at that time I could not shift the car into drive or park. I believe the transmission or gear shift is having an issue. No warning lights go on the dashboard and it will stall while driving on the highway which caused an extreme safety hazard.

The vehicle stops abrutly while moving and engages emergency parking break and powers down and activating needing to be shifted into park. Vehicle then will be shifted into park and shifted back into drive but will not move until vehicle is turned off and turned back on.

On two occasions within 5 days while driving the vehicle, (the vehicle was in motion) it suddenly stopped and the would not accelerate making a whining noise as if the car was in neutral. The dashboard then said to put the car in park. Or shift to park. I tried to turn off the vehicle and it didn't immediately want to restart, it was full of gas but sounded like it was empty. I was able to finally turn it on.

This morning I heard about the recall of 63,000 Jeeps from 2017-2019 for the power failure in the ptu. I have a 2016 Jeep Cherokee trailhawk and I have experienced the same exact issue! I currently have a 2016 Jeep Cherokee trailhawk. I'm the original owner. This Saturday, January 25th, I am turning it in for the ptu to be replaced. This will be my 2nd ptu replacement. . I was told that this 2nd ptu has a different part number than the oem, or the last one. Thus making it slightly designed differently (I dont know the factual of this statement). *** in the last year, and mostly during warmer months, I have experienced multiple complete power failures of my Jeep. Anywhere from driving, and/or slow parking. It has even happended at times when taking an off ramp from the highway! I have had other people in the Jeep when this has happened. I was told that I have a loose battery terminal connection. So I went out and purchased the battery post shims to increase the posts thickness on the battery. This did not resolve the problem. Since June 2024 I have been on mopar's waiting list for this replacment ptu and I finally received it a couple weeks ago. It is now winter and for some reason the power failure does not happen, but there is a consistent clicking in the front end. Not thinking it was the ptu because it has been replaced already, I thought it was the cv joint so I bought that part. When I got to the dealership to have the work completed, they informed me that it is not the cv joint, but definitely the ptu. So that is how I have been on the waiting list since June 2024. This morning I heard about the recall of 63,000 Jeeps from 2017-2019 for the power failure in the ptu. I have a 2016 Jeep Cherokee trailhawk and I have experienced the same exact issue! this recall may need to be extended to include 2016's!!.

The contact owns a 2016 Jeep Cherokee. The contact stated while the vehicle was parked, the liftgate was unlocked; however. The liftgate failed to open as intended. The contact noticed a burning odor. The contact drove the vehicle for a short distance, and the liftgate opened with the door alarm and warning light illuminated. The vehicle was taken to the dealer however, the vehicle was not diagnosed. The manufacturer was made aware of the failure. The contact was informed of NHTSA campaign number: 23v338000 (electrical system, structure); however, the VIN was not associated with the recall. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 106,000.

The car is constantly overheating because a failure from the computer to start up the fan causing other issues with the coolant. Like bursting all the hoses and causing coolant leaks. Additionally a service shifter message came up on my screen and all the gears (p,r,n,d,l) light up with a red dot. This happens while I’m driving. I never know when the car is just going to stop or over heat in traffic because sometimes the fan starts and sometimes it doesn’t.

Code p2504 and code p063a. Received these codes when I already have a new battery and car is only at 70k miles. Caused the vehicle to go in to lower saving mode in to a turn and almost hit other vehicles.

I was sent an email saying my car was being recalled.

Jeep gives a “service shifter” warning/notification and all the lights on the shifter are on. Can clear by turning the car off and back on but the notification will soon appear again after driving. Happens every 100-200 miles or if the car is turned on and off just a few times a day for daily use. Shifter was refusing to be put in park one of the times the notification came on, very scary if you are driving or attempting to park.

The contact owns a 2016 Jeep Cherokee. The contact received notification of NHTSA campaign number: 23v338000 (electrical system, structure) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

While driving the vehicle engine shuts off or goes neutral and I am unable to keep driving. A message pops up on the dash that says “shift to p and then shift to desired gear. ” car does not drive after doing this. I have to restart engine twice, both times the engine is delayed to start making a loud running noise. This has happened multiple times while driving all while my young children were in the car on busy roads. I have been lucky not to have been in a major accident yet. I have taken my car into the shop multiple times but they do not know how to fix this. I’ve reported it to the local dealer, they are no help either. New battery, all fluids full, full tank, no warning before the car shuts off while driving. I’ve seen hundreds of posts from drivers of the same make and model have the same issue. I’m appalled there is no recall. This can be very fatal if not addressed.

When the ecoboost is active car will shut down upon attempted restart of ecoboost.

Car losses power while driving, it will turn off. Shift to p and select gear comes up. It also has 4 different recalls that doesn't allow me to register but when contacted dealership they informed me that they didn't had parts for it, they didn't know when the were going to get them because it's in back order, to keep checking at the end of each month to see if the get any. This is not acceptable, as it's not the owners fault. I don't have a drivable car, don't know when it's going to get fix but I still have to make my car payment.

The power liftgate stopped working. This is the exact issue described in the 23v-338 / 49a recall. The year, make, and model of my car are the same as detailed in the recall, but this specific VIN is not included. The issue is due to an electrical short that poses a fire hazard. There is no manual way to open the liftgate, it completely relies on the functionality of the electric system. It is clear that the 23v-338 / 49a recall should include a wider range of vins including mine.