general problems of the 2016 Jeep Cherokee - part 2

163 problems related to engine and engine cooling have been reported for the 2016 Jeep Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Jeep Cherokee based on all problems reported for the 2016 Cherokee.

36 Engine And Engine Cooling problem

Failure Date: 12/10/2023

One the oil cooler unit failed leaking oil on to hot engine could possibly start a fire two the rear differential cracked leaking fluid could possibly lock rear wheels at speed.

37 Engine And Engine Cooling problem

Failure Date: 12/08/2023

The following happens approximately 2-3 times per month for the last 2 years: while accelerating, my vehicle jerks/stalls. Vehicle has not completely died but there is hesitation when resuming driving. I have taken it to malless automotive here in indianapolis in June 2022 and December 2023. Technicians could not determine cause. Vehicle did not jerk/stall during test drives by technicians. No warning lights occur prior to incidents.

38 Engine And Engine Cooling problem

Failure Date: 10/18/2023

My 2016 Jeep Cherokee has an open recall on catalytic converter. Chrysler sent notice the vehicle can catch fire. I been waiting since before 10/23. Per dealshipmarty cancila I’m number 170. Chrysler is send 2 parts per week to dealership. It going to be 85 months for repair. I fearful for my life and need assistance. This unacceptable. Chrysler has to be held accountable.

39 Engine And Engine Cooling problem

Failure Date: 10/11/2023

Light engine on but off plus wires ? also issue wires all of engine or other keep flasher off and on also issue tires I bought 4 tires and blade brake issue after bought dealership I have told but they rip off but issue not safety hard to explain english also feel hot in car without heat and gas fill but not show plus hot inside . .

40 Engine And Engine Cooling problem

Failure Date: 10/08/2023

Heater line snapped at the neck of male fitting.

41 Engine And Engine Cooling problem

Failure Date: 08/29/2023

Car hesitation to accelerate and jerks when driving from a start . Took it to the dealer and they couldn’t get a code from issues. The issue happens sporadically but will be taking car back again to see if they can figure it out after next incident.

42 Engine And Engine Cooling problem

Failure Date: 08/28/2023

Complete loss of power while driving.

43 Engine And Engine Cooling problem

Failure Date: 08/04/2023

Since inception of purchasing the vehicle in January 2019, I have experienced a sudden jolt, banging sound/feeling. In the beginning the issue was subtle. In addition, I have felt a sudden loss of speed. It should be noted I did not seek any service at this time. As a side note, sometime in 2020/2021 I received a letter of a recall for fault ptu however this was for another Jeep I owned no longer in my possession. This prompted me to call mopar to see if my current VIN was possibly on that first recall of Jeeps however I was advised it was not even though I had experienced the same issues described. Fast forward to as of recently August 2023, I received a recall letter with this current VIN and proceeded to the nearest dealership for repair. I was advised the repair was a software update. As I was leaving the dealership after the update, I felt the loss of power, jolt and grinding when turning to backup with the service 4wd illuminated. I reparked and walked back inside the dealership when I was advised the repair was only a software update. In addition, I was advised a diagnostic test could be done for $175. I was advised to wait a couple of key cycles to see if the issues corrects itself. The software update has since not corrected itself and I feel as though I am at risk of an accident. This issue is getting worse with my vehicle and is a safety concern. I feel as though I am being penalized for faulty ptu which is on the manufacturer for costs to assure correction/repairs made. Thank you your time in reading this.

44 Engine And Engine Cooling problem

Failure Date: 08/02/2023

The vehicle just cuts off while in the middle of driving and everything shuts off. New battery installed 2 months ago, no loose cables, plenty of gas. Cutting off while driving poses a very bad hazard. The last time it happened the shop that had recently changed my oil two weeks prior said it was due to loose battery cables and it has now been a month since that occurrence took place. Now it's happening again.

45 Engine And Engine Cooling problem

Failure Date: 06/23/2023

I was driving mid day today and I noticed my display on the dash had gone dim as if the headlights had turned on and the dash lights dimmed expecting it to be dark inside. I then got a ding about the auto shutoff when stopped feature not working (this has been dinging for a few years and hasn’t worked since shortly after I got the vehicle in 2018, however it’s been working the last few weeks). I was pulling into a grocery store looking for a spot when all of a sudden the car died. I lost brakes and power steering but luckily was going slow. I turned off the key, put it in park, and it turned right back on. I pulled into a spot and then noticed the engine light on. I’ve read countless forums about this exact issue. Other owners have experienced this since their Jeep was brand new. I’ve had this for 5 years without issues until lately. Prior to the is event, my car was experiencing the same issue with the display dimming. A week prior to the stall today, I was driving around 70 mph when the dash dimmed and I think went completely dark for a bit. I got a ding about the auto shutoff and another stating that 4wd was not available. I tried to turn my headlights on and off but there was nothing. I didn’t have any blinkers either. I pulled over, turned it off and back on and all was fine the rest of the hour-long drive home. I am extremely concerned about it stalling, especially if I’m turning in front of traffic at an intersection. This is not uncommon and other owners are concerned for their safety as well.

46 Engine And Engine Cooling problem

Failure Date: 06/01/2023

For months now I keep having something wrong not sure whats wrong either it’s engine, powertrain. It keeps doing different stuff. First it’s acting like it want to dye like stall out for no reason. Sometimes it loses power like hitting the gas peddle but won’t go engine just fires up. The other day I had issues trying to put into reverse to back up hit the gas and it just accelerated really bad but didn’t move almost like it was stuck in gear. I’ll be driving down road and out of nowhere my car accelerated gears to 3/4 wouldn’t go down when I was going 40 on straight road. Took few minutes to unstick. Whatever is going on seriously needs looked into bc I am worried it’s gonna cause me get hit. This been going on for couple years and I am about ready to trade my Jeep in for different dealer.

47 Engine And Engine Cooling problem

Failure Date: 05/18/2023

Engine and drive bad engine but just bought less 7 month ago.

48 Engine And Engine Cooling problem

Failure Date: 04/05/2023

My vehicle shuts down once a day, every morning after about a couple minutes of driving. The engine shuts off, the dash notifies me to "shift vehicle into park then desired gear" but with my engine off, I have to restart my car as well. My car won't restart unless I try over and over and hold the key while turning the ignition. Occasionally I get a "service shifter" notification on my dash but no lights or notifications besides that. I've been to one Jeep dealership service department so far and they were not able to locate the cause.

49 Engine And Engine Cooling problem

Failure Date: 04/01/2023

For last yr I keep having car want stall did recall on it. Helped for bit, then it’s always wanting stick between 2/3 when trying change gears. On different recall it fixed for bit the temp on transmission bouncing back forth a lot in temps. I have recorded video to show it. Now my engine light is on for p0441 code with power train possible evap leak. It just keeps being one problem after another like it’s not wanting to get gas to it what seems like. It’s all happened over last year and engine light came on sat.

50 Engine And Engine Cooling problem

Failure Date: 03/02/2023

Engine oil cooler failure, had to be replaced. Known issue per 3 techs. Leaks oil onto engine and exhaust. No warning, just the smoke and smell of burning oil. Occurred at 73,200 miles more or less.

51 Engine And Engine Cooling problem

Failure Date: 01/26/2023

Car randomly looses all power. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. 84k mi.

52 Engine And Engine Cooling problem

Failure Date: 01/25/2023

The component that needed replacement was the ptu (power transfer unit). My service 4wd drive light began going on so I brought it to my mechanic who told me there was a recall associated with this diagnostic code and to bring it to Jeep dealership. I then brought to dealership, was charged $160. 00 and told that the recall was not for my particular VIN number and the cost of the repair was $3,000. When I googled this issue, there were all of the same warning lights, and all told that the ptu had failed. I fond it hard to believe that this same unit is faulty in the same year, make and model but only in specific cars? isn't it the same part? I had to save up for the repair as it was costly. I was told that the car was drive-able. I was then driving with my daughter in the car and the car stopped accelerating and warning lights came on. I had to coast into a parking lot and the dashboard flashed to put the car in park. I put it in park and then car still would not accelerate. I called Jeep customer service to try and discuss this matter, as I could not afford the repair but need my vehicle for my job. They told me there was nothing they could do and there was no recall on my vehicle. The problem has been repaired by an independant service center on 2/8/23 for $1430. 00 I have been a loyal Jeep customer for over 20 years and was very disheartened by this latest issue and how it was handled.

53 Engine And Engine Cooling problem

Failure Date: 01/17/2023

The contact owns a 2016 Jeep Cherokee. The contact stated that upon having the vehicle inspected, the contact was informed by the technician that there was a crack in the oil engine housing and needed to be replaced. No warning light was illuminated. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure and the contact was informed that both were aware of the failure, but no further assistance was provided. The failure mileage was 140,000. The VIN was not available.

54 Engine And Engine Cooling problem

Failure Date: 01/01/2023

Start stop system is malfunctioning. It will go off that it is malfunctioning after I go down the hill or up the hill sometimes if it’s wet out it’ll just go off but it’s not working and the other problem I’m having is the engine oil coolant housing. Cracked. I noticed a bad smell of oil, then when I parked and came out of the store a bunch of oil under my car and further inspecting with my brother who was a mechanic, but retired said it is the oil engine coolant housing. He doesn’t understand why they put plastic for that type of part. Both of these problems started in January 2023.

55 Engine And Engine Cooling problem

Failure Date: 11/10/2022

I’ve been doing my research and the same issue my car is having many keeps have also had. On highways our card will go limp and stall out. The engine light will come on and the four wheel drive will become not functional. This is a severe issue in winter. As well as the lack of control on highways. I was driving on the highway going 65 up a hill my car engine light went on I lost all acceleration had to coast to the shoulder. When this happened I turned my car off and back on I couldn’t accelerate up the hill and stayed rolling back it took 45 minutes being shut for me to get out of limp mode. It does it to me every single time I leave my house now. The scanner will not show what’s wrong I’ve put 100s of dollars into my Jeep trying to fix the issue and it’s still the same. This is a sever issue for winter and highway driving. It also feels like the wheel gets hard to turn when this happens. It also sounds like the engine is shaking badly or thumping.

56 Engine And Engine Cooling problem

Failure Date: 10/26/2022

When driving car if you began to go down hill the car will race motor and run away by its self it is very dangerous in curvy and hilly areas. This cay be caused on a daily bases.

57 Engine And Engine Cooling problem

Failure Date: 08/18/2022

Drove car a few minutes and while accelerating the vehicle slowly stopped and all the electrical warning signals went off simultaneously. I was able to push down on the gas pedal, but my car would not accelerate, nor did it sound like engine was running. Car would not power off, but would not move in reverse or drive. Every possible vehicle warning light flashed on the dash, all 5 lights lit up on the gear shifter at the same time, and the windshield wipers turned on even though they were turned off. I have a video of this. Power locks would not lock or unlock car. Power windows would not roll up or down. My media screen flashed an error message. State patrol and our local police department had stop traffic to safely move my car off the roadway to a safe location. My car was towed and the battery had to be disconnected, so vehicle would power off.

58 Engine And Engine Cooling problem

Failure Date: 08/13/2022

This car has had reoccurring issues related to the engine, ignition module and starter. It breaks down every few weeks. It has left me broken down and stranded on freeways, city roads and most recently on the side of a hill. When the key is inserted, it will not turn over completely and even after the key is removed the engine continues to make clicking sounds as if it is still trying to turn over and it smokes from underneath the hood. There were no warning indications. It has been taken to the dealer numerous times for the same issue but they do not find a problem and return it back to me just for it to occur again. Or the dealership will say they've fixed it but nothing has actually been done to the car. The dealership continues to be negligent. After the most recent occurence of the car leaving me stuck on the side of a hill and smoking, it was brought to the dealership August 2021 and still remains there as they continue to give me false hop in repairs. I have now not that vehicle in my possession for 6 months.

59 Engine And Engine Cooling problem

Failure Date: 08/11/2022

I own a 2016 Jeep Cherokee, and I’ve experienced significant engine issues that seem to be a common problem among other owners. The vehicle initially developed a ticking noise, which I was told was due to an oil change issue (first too little oil, then too much). The problem escalated quickly—leading to misfiring, bucking, excessive fuel consumption, and eventually a complete loss of power. After consulting multiple auto shops, the root cause was identified as premature failure of the lifters, rocker arms, and camshaft. I’ve been informed that all 24 lifters and rocker arms need replacement. The cost for repairs is quoted at $4,200, which is financially burdensome. Through my research, I’ve learned this is a recurring issue for Jeep owners and have even found references to class action lawsuits for similar problems. This indicates that the issue may be widespread and systemic. I urge the NHTSA to investigate these complaints to determine whether this failure meets the criteria for a recall. Many Jeep owners, including myself, would benefit from a recall or repair cost reimbursement due to the significant financial and safety impacts of this issue.

60 Engine And Engine Cooling problem

Failure Date: 08/09/2022

1. Unknown component/system failure. It is available for inspection on request. 2. My vehicle will randomly flash an error message while driving "shift to park and then select desired gear. " as this error message is displayed, the engine stops while driving. The car is seemingly forced into neutral. Sometimes it will start again immediately. Sometimes it takes several minutes. It happens completely randomly. It is incredibly dangerous, especially when driving on the highway. I have been lucky that no one has crashed into me yet. 3. I have not had my own vehicle checked for this issues as I am not confident that the solution will be found. I have found hundreds of other Jeep owners (various years/models) in online forums complaining about the same issue. The dealerships and service centers have not been able to find a fix, or even identify what the problem is. 4. No 5. Warning message reads something like: "shift to park and then select desired gear. " this has been appearing randomly while driving. This is an obvious issue with the Jeeps that I am certain Chrysler must be aware of. I have spent a lot of money on this car, and I am terrified to drive my young children to daycare. I am terrified to drive to work. I need this issue investigated, and I need a resolution. Hundreds, if not thousands, of Jeep owners need a resolution.

61 Engine And Engine Cooling problem

Failure Date: 04/10/2022

Excessive oil consumption causing hesitation and stalls in traffic. Consumption is approximately 1. 5qt. Per 1000 mies.

62 Engine And Engine Cooling problem

Failure Date: 04/05/2022

The "service shifter" warning came on and the transmission started slipping. If the transmission goes out while myself or kids are on the highway it not only could endanger us, but others as well. I have had this looked at by an independent shop and all it says that there is a bulletin on it.

63 Engine And Engine Cooling problem

Failure Date: 03/19/2022

This Jeep has stalled while on the road several times, more than once almost causing an accident. I have finally figured out that the engine uses more oil than a normal engine should, it does not inform the driver of low oil, and shuts off once the oil is below a certain point. This vehicle is extremely dangerous to be on any road and likely already caused numerous accidents. Please do something!!!!!.

64 Engine And Engine Cooling problem

Failure Date: 03/18/2022

All of a sudden you are driving and the vehicle wants to shut off like it's getting gas got cut off and it will buck back and forth like a transmission issue then all of a sudden it kicked back in and you continue to drive as normal but if you're at a stop and you go to take off it could be very dangerous if it stalls out on you.

65 Engine And Engine Cooling problem

Failure Date: 02/15/2022

The contact owns a 2016 Jeep Cherokee. The contact stated that the check engine warning light was illuminated on the instrument panel. The contact initially called the dealer and was informed that the VIN was not under recall. The contact then took the vehicle to an independent mechanic where it was discovered that the thermostat sensor was defective. The contact was provided an estimate and the vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 20,053.

66 Engine And Engine Cooling problem

Failure Date: 02/09/2022

Car will slow down, steering wheel will lock, and message "shift to p then shift to desired gear" will pop up. Car will take a minute to start up again and problem reoccurs.

67 Engine And Engine Cooling problem

Failure Date: 01/12/2022

I was driving home doing 65/70 when my dash lights came on, all of the shifter lights came on, and a service light started beeping to service the shifter. Leaving me stranded without a car. $600 for the parts plus labor and fees, I was able to get a new shifter replaced, and I am hoping this never happens again!.

68 Engine And Engine Cooling problem

Failure Date: 11/20/2021

4wheel drive light came on. Said it was a power transfer unit problem. It has been recalled but doesn’t show for my car. It will cost me o ver $2000 and it has been recalled. I need help to have this repair covered.

69 Engine And Engine Cooling problem

Failure Date: 11/01/2021

*service shifter pop I've had my 2016 Jeep Cherokee for about 4 years and every few months it pops up with service shifter on my dash and the shifter lights up. I have talked to my local Jeep dealership, where I purchased this vehicle, and they brushed it off. After reading forums, this can be a huge safety hazard and could cause an accident or even worse, kill somebody!! Jeep should be held responsible and this should be considered a recall because alot of people have complained about this service shifter popup. At times, I am scared to drive my vehicle after these episodes happen because I fear I am going to get into a car accident.

70 Engine And Engine Cooling problem

Failure Date: 10/15/2021

The contact owns a 2016 Jeep Cherokee. The contact stated while driving 25 mph, the vehicle inadvertently stalled. The check engine warning light was illuminated. The contact was unable to veer to the side of the road. The contact turned off and restarted the vehicle. The vehicle was taken to the dealer who diagnosed that the power transfer unit had failed and needed to be replaced. The manufacturer was made aware of the failure and advised the contact that they could not assist because the VIN was not included in NHTSA campaign number: 20v343000 (power train). The manufacturer also referred the contact to NHTSA for assistance. The vehicle was not repaired. The approximate failure mileage was 50,000.



Cherokee Service Bulletins
Cherokee Safety Recalls
Cherokee Defect Investigations