Engine Burning Oil problems of the 2017 Jeep Cherokee

Burns though oil like a cheap alcoholic. Usually 1 quart is burned off every 1000 miles. This was something I was not aware of when I purchased the Jeep. When this first happened, initially I was told it was an electrical issue with the shifter. So that was a $500 repair. Later I found out that 2017 Jeep Cherokees have a unique ability to drink oil. If fca is aware, and not fixing the issue, thats bull crap. I have an older car with a similar engine and can put 10,000 miles between oil changes w/o an issue.

I have had my car for two months and drove less than 2000 miles and my 2017 Jeep Cherokee apparently burned off most of the oil within that time and no low oil light came on and the oil was low. I would start driving my car and it would just shut off. Apparently this is a common problem. There is no reason why a oil light shouldn't warn you, the only warning you get is your car shutting off while driving down the road. This is not safe! here are many other complaints with the same problem. . Read more...

The vehicle is burning oil and even though the oil light doesn't come on the vehicle will stall and die while driving because it's burning oil. This should not be happening as there is no indication of any low oil until the stall. Keep needs to fix this or will be sued when an accident occurs because of an engine stall without any indicators.

I've needed to add a quart of oil every 1000 miles since the vehicle was new. I returned the car to the dealer at approximately 3200 miles and was put on an "oil consumption monitoring program" where I returned the car every 1000 miles for measuring the oil consumption. This was done every 1000 miles and the car now has 15,700 miles. When I returned to the dealer time before last, I was told to drive it another 1000 miles, return and if oil must be added, Chrysler will "replace the engine. " when I scheduled my last consumption check, I was told Chrysler now upped the checking interval to 1500 miles. I therefor drove the car another 500 miles and returned to the dealer on 9/21/2020 where the the car was checked in. After the car was checked, the service check in guy told me they added another quart, and that I needed to put yet another "1500 to 1700" miles on the vehicle, then return for another final check, and if oil was needed, they would (once again) replace the engine. I understand from the service personal, that if the engine oil quantity drops to two quarts below full, the engine will shut off, and that this has happened numerous times.

Jeep stalls every a couple of weeks. Determined that the Jeep burns oil and with no indication the car will just stall with no warning at all. When it stalls I determined that the oil level is extremely low. This happens with less than 4000 miles. I see a lot of complaints on line about this. Very scaring when it just stalls when you are driving. No way should a vehicle burn that much oil with only driving 5000 miles or less.

For over a month now ive received"service shifter" message. Car shakes badly and loses power as if its going to shut off. Three different times it did shut off and struggled to re-crank! service shifter message goes away after turning the Jeep off & back on. Very unsafe when driving on the highway (or anywhere)!!! purchased brand new and is up to date on oil changes, etc. Jeep also burns more oil than it should.

The vehicle consumes all of the oil (bone dry) before the vehicle reaches 3000 miles and before the next scheduled service. This has happened two times. There is absolutely no signs of a leak. The vehicle stalls out and turns off while driving on the road with no warning (no check engine light or any other warning). This time it happened on 05/26/2020 on a highway with a 60mph speed limit. This is a huge safety concern. This problem is found all through out internet forums for the 2017 Jeep Cherokee and Jeep has failed to put out a recall. The issue is known and they are intentionally putting thousands and thousands of people at risk of severe injury or death. The dealerships are calling it an, "over consumption of oil. ".

My Jeep has about 26,000 miles on it, since ive purchased this vehicle brand new off the lot, it has been towed 6 times for engine failure. My engine is burning the oil, with out warning while driving, the car shuts off. The dealer insists this is normal, but it is not normal for a car to absorb or burn oil.

On January 18 2020 I was driving and after only a mile from home, coming to an intersection yielding to go left, my car completely without warning stalled in the middle of an intersection. I tried to re-start and took about 10 minuets get it to restart. I was driving the mile home when then I got a �oil pressure low light�. I did an oil change that afternoon to find my car only had 2 quarts of oil remaining. My car is burning oil. I do regular oil changes. There are no leaks. I had no warning from my car that my oil was low. Although the feature to turn off my car worked properly in the event oil is low, my car is burning a large amount of oil and not giving me a low oil warning before turning off my car. This could have been much worse and happened on the highway which I generally travel. These model cars need to be fixed from burning oil and drivers alerted to when their oil starts to become low, not just shut off in the middle of the road.

I bought this vehicle brand new. Since about 30k I have been complaining that it is randomly shutting off without warning, regardless of speed. No engine power, and no power steering. I have been told this is a fail safe due to low oil. I have followed the fca guidelines and dealers for oil changes and cant really make between changes. I have done multiple oil consumption tests between two dealers bc I am told it doesnt burn enough for fca standards to replace the engine. I have called after it died out to ask for a tow in and have been denied and told it just means its time for an oil change. I have to have an ignition coil replaced on two separate incidents, reprogramming of the shifter pcm, and replaced the pcm. It wasnt till my latest incident that I recorded it and posted the video to twitter that an fca rep reached out to me to �help�. I was told I still need to do oil testing bc I have to fail 3 in a row for further testing regardless of a history of the problem continuing and not getting better. 1st test it was only half a quart. Didnt even make it to the 2nd before the car shook violently, lost power, wouldn't accelerate and I had to be towed in. 1st was told the multiair actuator went out and fca agreed to pay for it, as im at 73k. Then I hear nothing from anyone for 8 days till I call the dealer and im told they are waiting on spark plugs. 20mins later the fca rep calls and says the engine needs to be replaced. They found, metal shavings inside, scorching, a piece of the exhaust valve missing and lost inside the engine. However fca will only pay for 1500 leaving the rest of the bill to me for something thats not my fault and an issue they continue to ignore. Had they investigated the problem earlier regardless of their oil burning rules they would have found the valve was cracked. Fca says they are not saying its my fault but are hiding behind the warranty.

This car burns oil at an extreme rate, ive had it checked out for consumption tests after every 1,000 miles- it is always low on oil. With no answers from Jeep who is performing these tasks. Currently the car has been since about 25,000 miles- (im sitting at 51,000 now) shaking between gears, the rpm gauge tac jumps around, the car seems to struggle running. Every time the car is taken in - I'm told the car is running correctly even with high oil consumption as well as issues with transmission and that this is Jeeps standard. I have yet to have anything resolved since I've been told there are zero problems or the dealership cannot replicate the issues I've had. A less than 3 year old car should not be burning more than a quart of oil every 1,000 miles. This is a car that has a standard of getting oil changes every 6,000 miles. How is this following Jeeps standard. If I followed this standard I would be pulling my car into a dealership every recommended 6,000 miles with zero oil. Ive had a starter explode in my engine, had it fixed for it to only do the same issue a week later. When in motion my entire car hopps around, its nearly impossible to take it on the expressway because I know its so dangerous. I cannot trust this car going over 55 miles an hour. Ive given up hope in Jeep and still continue to get my regular work done to keep the car barely functioning. 51,000 miles. A car that as gotten an oil change every 1,000 miles the last two years. And has had complete regular work done on it. This is not okay. This is dangerous.

My car has the 2. 4 l engine. It has been burning off a lot of oil. The dealer changed the oil at 12,200 miles on April 2, 2019. We checked the oil level last week and it was low by 2 quarts. We took it back to dealer and the changed oil and started a oil consumption test. We are both retired and drive only about 6,000 miles per year. We purchased the Jeep new in March 2017 with 11 miles at 5500 miles in November 2017 we also had a "oil leak" symptoms. Google this problem on the internet reveals many customers of this 2. 4l Jeep and Chrysler engine have problems of oil " blowing out" . The dealer said no "low oil " light will warn you of low oil problem. They said the car will stop running while driving. I find this result to be unsafe and unacceptable. What is the NHTSA doing about this common problem?.

My 2017 Jeep Cherokee with little under 45,000 stalled this morning on my way to work. The car lost steering/braking control. The battery light came on and stated I needed to shift to park then to desired gear. My Jeep would not run at this point. I had to wait a good 5 minutes until I was able to attempt starting my vehicle. However, when attempting to start the vehicle it did not start on the first 2 tries. The 3rd time it finally started. Furthermore, after letting my vehicle sit and cool once I got to my work location which is 40 miles away. I and another CO worker checked the oil, and the oil barely registered on the dipstick. I will be going to get the oil changed again since the oil was dark and smelled burnt. This is not the first time I've had issued with the Jeep Cherokee. The other instance all the shifting gears on the console lite up and a message on the dash stated to shift into the desired gear. This too happened while I was driving. This is unsafe, especially in the first instance whereas you lose all control of your vehicle. I have called the dealership to have the vehicle checked out; however, they are unable to get my vehicle serviced until 2 weeks after this occurrence.

I am having a major issue with my 2017 Jeep Cherokee and its seems as though this issue is running rampant nation wide. Furthermore it seems as though fiat-Chrysler knows about it and is doing nothing. My 2017 Jeep Cherokee 2. 4l was purchased from dan on 7/17/2017. Since then, it has been having engine problems. . In doing so, it apparently gets so low that the engine cuts off mid driving and I lose all power, steering included. This is clearly a safety issue as I have my 4 and 2 year old in the car with me and this has happened multiple times in the last 6 months. This started happening when the car had less than 25,000 miles on it. There are countless forums online that discuss this issue with Jeep Cherokees. Car is running driving at approx 30mph when all of a sudden warning indicators come on and the car stalls out losing all power including steering. Dealership says there is no oil in the car. While reviewing the above Jeep forums online everyone is plagued by this. The car burns all the oil! new cars should not be doing this especially to the extent that there is none left in it!!! I park the car in the garage same spot every night. Not a drop on the floor.

I bought my car brand new in may of 2017 after 48,000 miles the "service shifter" light came on and I took it into my service dept and they had to replace the shifter. I was told for this make and model replacing the shifter was not a big deal. After 56,000 miles I came in with a transmission issue. I was 600 miles from an oil change and my car was acting like it needed the oil changed and I took it in to my service dept and they did an oil consumption test on it and ended up having to replace the whole engine. Now I am at 62817 miles and the "service shifter" light is back on. Both times the service shifter light came on my vehicle was at rest but continued as I was driving. When they replaced my engine the vehicle would sputter and jerk as I was driving and stalled out before I could get it to the dealership.

My car was in motion going to stop and stalled going 15 miles per hour. Lost power brakes power steering and almost was unable to stop had to veer off road to avoid going into intersection. Car started up again after 2nd attempt. Took it to the dealer. They checked the oil and said the oil wasn't reading on the dipstick. It had been less than 4,000 miles since my last oil change. After doing an oil change then doing an oil consumption test after only 1000 miles my vechicle showed that it used 1/2 quart of oil. This has been an ongoing issue they have had with 2. 4 engine which has been known by Chrysler, however their negligence of not notifying the public or correcting the issue is going to cause injury and harm not only to the people that are driving these vehicles but also anyone that is in the way of the vehicle when it does not stop. I was informed that it is acceptable to loose 1/2 quart every 1000 miles. But when buying the vehicle I was told that the oil life gauge would instruct me when it was time for an oil change approx every 5000-6000miles. Going by that I still had over 50% oil life when my car stalled and I had no oil reading on the dipstick. As I have been reading up on this issue that has been reported several times I learned that the car stalls as a safety mechanism to avoid harming the engine. It has been happening for years. What are they going to do to protect the people that are in the vehicles.

When making a left hand turn, vehicle stalled out completely, just shut off, upon taking to the dealership, they began an oil consumption test and found it to be using oil, having to add 1 quart every 1,000 miles, after reading forums, Chrysler has had a problem with this for a few years on their 2. 4 engines, and it is not doing anything about it. They told me the engine shutting off was a feature when the oil gets low, so it doesn't cause further engine damage. If I would have been on a busy road with traffic, this could have been serious. The link shows you one of the many forums I have found regarding this issue. I am very faithful on oil changes, so this was not due to any type of negligence on my part regarding the oil. . Read more...

My engine consumes oil. I cannot even reach 2000 miles between oil changes. My car will just cut off while I am driving (at any speed including highway speeds and turns). When this first happened I checked the oil and the engine was completely empty of oil. It didnt even register on the dipstick. I have had over 6 oil changes since I bought my car in 01/2019 (less than a year). I have had oil consumption testing completed and everything "comes back in range". The engine has been inspected and nothing is leaking or faulty. My car takes full synthetic oil which should last way longer than that. I am aware this is an overall issue with 2017 Jeeps of all models. The service manager at the dealership didnt seem like he know much of anything and tried to tell me that this was normal. I have never had a vehicle that completely depletes its oil supply within 2000 miles. He then referred me to mopars corporate line who then referred me to NHTSA to file a report.

Tl-the contact owns a 2017 Jeep Cherokee. The contact stated that the vehicle was burning oil. The dealer napleton's river oaks Chrysler Dodge Jeep ram 17225 torrence Ave, lansing, IL 60438 (708) 782-4768 did an oil consumption test and they confirmed that there was an issue. The contact went on a short trip the level was close to two quarts low. The manufacturer gave the contact a case number and assigned a case manager to call back. There was a current three year warranty. The contact feels the manufacturer and dealer are not too happy to fix the issue and knew about the issue when they sold him the vehicle. The failure mileage was 23,485. Tf.

Engine is consuming oil at an alarming rate. We have put over 4qts since the last oil change in Nov 2018. There is no leak, no burning of oil, no warning lights that turn on, nor any area in the motor where you can see any oil accumulating. We even changed to synthetic oil and it's still consuming oil.

Tl the contact owns a 2017 Jeep Cherokee. While driving approximately 20 mph, the vehicle stalled and all the warning indicators illuminated on the instrument panel. The contact coasted the vehicle to the side of the road, waited a few minutes, and the vehicle restarted normally. The contact also stated that the failure occurred approximately six times within two months. The vehicle was taken to the dealer (lia Chrysler Jeep Dodge ram, 2116 central avenue, schenectady, NY 12304) where it was determined that the engine shut off because it was burning too much oil. The dealer stated that the engine was programmed to shut off as a preventive measure and that the manufacturer was aware; however, there was no remedy. The contact was asked to monitor the oil consumption failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,500.

I was driving on a side road (35mph) and the car just "stopped" in traffic! with no warning or indication. It started after 10 minutes of sitting in heavy traffic - I took it to the dealer and they said that there was no oil in it? according to the computer I had 4% life and plenty of oil and I checked it when I was stalled on the road. According to the dealer it's normal for the 2. 4l engine to burn through a quart of oil every 1000 miles? is that accurate for a brand new car? I don't think so-- this is a dangerous issue. I could be driving down the freeway at 70 and it could just stop and it's happened to others. This needs to be reviewed.

Tl the contact owns a 2017 Jeep Cherokee. The contact stated while driving 45 mph, the steering wheel seized. The brake pedal was depressed and seized. The contact stated that the service shifter warning light was illuminated. The contact pulled over and restarted the vehicle and drove to his residence. The vehicle was taken to mckinney Dodge Chrysler Jeep ram & used cars located at 4574 calhoun memorial hwy, easley, SC 29640, (864) 859-1981, where the contact was informed that an oil change was necessary. The vehicle received an oil change but, continued to experience the failure. The vehicle was taken to piedmont Chrysler Dodge Jeep ram located at 4015 clemson blvd, anderson, SC 29621, (864) 305-4234, and was informed that an oil consumption test was necessary. The contact stated that there was oil leaking from the valve cover. The vehicle was taken to independent mechanic and was informed the valve cover needed to be replaced. The vehicle was repaired. The contact stated shortly afterwards the number 3 cylinder needed to be replaced. The contact stated that the vehicle repaired however, the valve cover started leaking again. The vehicle was not repaired. The manufacturer had been informed of failure. The failure mileage was approximately 30,000.

Tl the contact owns a 2017 Jeep Cherokee. The contact stated that the vehicle was consuming an excessive amount of oil. Additional oil was added to the vehicle. There were no warning indicators illuminated. The vehicle was taken to turnersville Chrysler Jeep (3100 route 42, sicklerville, NJ 08081) and lilliston Chrysler Dodge Jeep (1501 n 2nd st #47, millville, NJ 08332, (856) 825-1937) where an oil consumption test was performed and determined that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was 4,000.

Takata recall; the car keep shutting off while driving every 2 or 3 miles , this happened 2 times on a highway and 2 times while turning, this is put my life and my family life at risk , as it is unsafe that the car stoped and shutoff in the middle of the roads , manufacture refused to admit the problem and they wanted to use us as a test mice, by asking me to drive the car for 500 miles to test the oil burn level in the carwithout caring about my life and my family. Putting us in a direct risk . Ofcourse I refused to do this as it is completely unsafe , the car needs transmission and engine change , but the Jeep company doesn't want to approve it , as the cost of repairs is more important than customer life, the car used only for 4 month 5000 miles and under warranty .

Tl the contact owns a 2017 Jeep Cherokee. The contact stated that the vehicle stalled more than once. The failure occurred intermittently and various warning indicators illuminated on the instrument panel. Keene Chrysler Dodge Jeep ram (410 winchester st, keene, nh 03431, (603) 357-0808) was made aware of the failure and indicated that an oil consumption test may be needed. The dealer did not test drive the vehicle. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 23,000.