general problems of the 2019 Jeep Cherokee - part 2

4wd service light on, faulty power transfer unit. Known issue in Jeep Cherokees, many 2016-2017 vehicles were recalled for the same exact issue.

While coming to a stop the vehicle just died while in traffic. Managed to get to an auto zone and the code was p018c fuel pressure sensor b circuit low. The stop/start feauture also just randomly stops working. Jeep has no answer to this. The vehicle dying while in traffic could be deadly.

One day before the incident occurred, I was sitting at a red light and the start/stop light was green like normal, all of a sudden, it turned amber, and the engine kicked back on. It drove normally, the next day, I tried to start it and it wouldn't turn over, the gas tank was almost full. This is the 2nd time a battery change was done. The first time was for normal service, the battery needed to be changed. The start/stop system has worked normally since I bought it (in 2018) the mileage is ~83,000.

At random times the radio will start changing stations on its own and it will also dial phone numbers. Most recently it dialed 911 while grandkids were in the car. It will also turn the heat or ac on and off, changes temperature settings, sometimes it turns on the backup camera. Everything that is on the uconnect control panel is affected. The only way to get it to stop is to shut the uconnect radio system off. This is a safety distraction when it starts these problems. From the research I have done other vehicles with this same radio uconnect system have safety recalls issued, it needs to be extended to all vehicles with this system.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The start/stop system warning light was illuminated. The contact parked and restarted the vehicle to correct the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

Earlier this month, July, 2024 my car experienced a crash or malfunction of the electrical cluster which has caused all systems like (nav, radio, phone, climate) to not work and automatically turn on and off and switch between apps. Of immediate concern is my car keeps calling 911 after stating the sos call was unsuccessful. The instrument panel cluster is non operational as stated in the recall. There was a recall for this exact problem stating only 52 Jeep Cherokees were impacted; mine is excluded. The safety recall is uc4/NHTSA 18v-917 instrument panel cluster. I believe there is too much of a coincidence between my issue and the exact reason for the recall. I cannot get the company to simply let me talk with someone with knowledge of the recall. Ultimately, I want Chrysler to accept my recall per their own communication around the problem.

1. Component/system failed: ptu 2. My vehicle completely shut off and became disabled while driving - this put my safety and the safety of others at risk. 3. The problem was confirmed at the dealership. 4. The vehicle has been inspected by certified mechanics at the dealership. 5. There were no prior warning lights or signs/symptoms of the problem before failure.

Pcm fails intermittently. Dealership is replacing it and has the defective one. Safety is definitely an issue because the vehicle stalls without adequate time to pull off of the road. Unable to move it off the road because it does not engage the transmission. Dealer has been able to replicate and confirmed the problem. Component has not been inspected by anyone other than the mechanic at the dealership. Several warning lights go off just as the problem occurs but not in time to get out of unsafe situations. Recall #18v524000 on 8/8/2018 covers the problem I am experiencing but my vehicle is not in the VIN series covered by the recall. I strongly believe the series my car belongs to should be included. This is a safety issue.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving at undisclosed speeds, the vehicle turned off unintendedly and failed to restart. The vehicle was towed to an independent mechanic. An unknown recall repair was performed; however, the failure recurred several times. The vehicle was towed to the same independent mechanic where the cause of the failure was not determined. The contact discovered an unknown recall however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

When in stop and go traffic, and in a stopped position at the time the screen flash parking brake and the car was unable to move forward. Had to put the car in park, and back into drive before it was able to move. The other incident occurred when the vehicle was backing up, and the accelerator was being pushed the car slammed on the brakes and said parking brake again on the screen. The car does have rear collision warning, however it does not brake automatically. Incident is not able to be reproduced and was inspected by a Jeep dealership which found no issues. Car does not show any additional symptoms.

This is a known issue with Jeep. But they refuse to repair it at no cost. My emergency brake has become corroded due to water leaking into the module and from time to time the emergency brakes will get stuck to the point my car will not move. This recently happened last night when my vehicle was parked in the garage. I had recently been driving through a major rain storm. And upon trying to use my vehicle the next day. . . The emergency brakes would not release. My mechanic brought his computer over and verified the check engine light was related to the emergency brakes not releasing. This is a definite safety hazard! I have also noticed that certain safety features are being disabled due to the emergency brake not working properly. For example if I leave my Jeep in drive and open the door the emergency brakes should automatically engage disabling roll away. This feature no longer works. Another future, if my driver seat seat belt was not buckled my emergency brake would engage. This is no longer working. I am very concerned about this. There are countless other reports of emergency brake errors. Please issue a recall!.

The engine is stalling while driving and the battery warning will flash across the screen. The battery is not the issue. It was purchased in the last year and has plenty of life left.

SUV parking/emergency brake automatically activates without driver doing this. This is what happened: stopped at red light foot on brake. The SUV has the feature to shut the engine off when stopped. Light turns green foot then goes to the gas. When the foot is lifted off the brake, the engine tries to restart and hesitates and at the same time the parking/emergency brake activates without this being activated by driver unable to move forward more than a few feet and car stalls. Car has to be put in park. Engine completely needs to be turned off by driver. And the emergency/ parking brake shut off. This creates a significant safety risk for the potential of the car(s) behind the SUV accelerating into the back of SUV assuming that the SUV will be moving forward. I have encountered others with a Jeep Cherokee/ compass with the same issue and cannot understand why there has not been a recall for this. The dealership attributes this to needing a new battery- they replaced this already. No one should have to drive like this. This has been ongoing for a while prior to the miles noted in this report. The symbol with an a and a circle with an arrow at the end of the circle and an ! appear on the dashboard in orange.

The 4wd service light is on. It isn’t driving right. The internet says thousands of people have similar issues- all reporting the same thing. And defective ptu units are listed as the cause.

The automatic start/stop feature says there's a problem. One time it started doing weird electrical things and completely shut off while driving. Had to turn it of and wait a minute then restart it. Things seem to be going haywire.

Failing part - 8. 4" uconnect radio/control center of the Jeep. The uconnect system is failing and started ghosting the vehicle, changes the radio, heat and ac, turns on backup camera, calls 911, etc. This specifically becomes a when it starts calling phone numbers and turning backup camera and becomes a distraction to the driver. The problem has been confirmed as the system control panel has delaminated and needs to be replaced by a Jeep dealer. We were advised to have a dealer check and confirm the control panel has delaminated and confirm it needs to be replaced. We followed this guidance from Chrysler/Jeep and uconnect and told that once we did this and they confirmed it needed replaced they would start the process to replace the control panel. There were no warning signs that this was starting and first started about 6 months ago. It has now progressed to nearly every time use the vehicle the control panel starts ghosting all the controls. We have researched and understand that this is an issue with all the uconnect 8. 4 control systems, doesn't matter which vehicle it is in. What we have been able to find is it has been determined a safety issue in other vehicles and Chrysler/Jeep is replacing them. But for us we were told they would only warranty it to 60,000 miles. We have about 89,xxx miles on our Jeep. I don't understand how it can be determined a safety issue and Chrysler/Jeep can get by only covering this to 60,000 miles. It becomes a major safety issue when it randomly and constantly starts changing the temperature, fan speed, back up camera, radio, calling numbers including 911, this can only be stopped by turning the system completely off. This causes loss of many functions to the vehicle.

While driving, car reved itsself up and when in neutral, sensor said 4wd neutral warning vehicle may move even in park…. . 4wd system unavailable service required…had a diagnostic done of the sensor light that came on. Diagnostic said codes u0403 for t-case, c14a7 ptu motor. After much reading and research this same part was recalled in the years 2014-2017 Jeep trailhawks. The ptu loss power and had me and my family on the side of the hwy! it made some jerking and clicking noise when attempting to switch the gears to drive. There is also an electrical issue where the heat will not stay on selected option. The radio flickers and will not stay on a station. The radio also was powered off and was still playing.

Without any previous warnings, the car stopped in the middle of the drive. Then the battery warning turned on, after trying to turn it back on.

My car's parking brake comes on during both stopping and driving, especially during acceleration. It recently engaged as my daughter, who was using my car to go christmas shopping, was accelerating from a stop light and into an intersection. She was almost hit from behind when the brakes locked up in the middle of the intersection.

I have a 2019 Jeep Cherokee 4wd with 46077 miles. This has never happened before until now. It was dark out heading to work. I came to a stop when I went to go the Jeep just literally shut down. Everything turned off- I had no lights, no engine, no warning at all. Would not start at all. I called my husband and when I opened the driver door the Jeeps dash finally came on and I tried to start it, wouldn't at first than tried again it started. I turned around and drove back home. Contacted the garage. This is unsafe for anyone to put their life on the line. I was lucky I didn't get hit. I have 5 grandkids and this is not a safe vehicle to drive when there is no warning at all. Luckily it didn't do this on the railroad tracks. The garage told me to take back to the dealership. The dealership said there are no recalls on my vehicle. However, I see other Jeep Cherokee with the same issues and have recalls. Why risk my life or anyone else. All Jeep Cherokees of any year or engine size should be taken seriously.

The radio has started switching channels will not stay on one set station. Along with radio switching the touch screen also changes from maps to calling 911 and making sos calls, the back up camera will turn on while driving down roadway. The screen is constantly blinking and changing causes major distraction especially at night when it catches your eye. It is a major distraction while driving.

Jeep touchscreen delaminating. 2019 Cherokee. Gps randomly changes,phone calls with connect randomly made. Seat and radio settings change on their own.

Stopped car at red light. Car died. Totally. Engine cut out. Brakes failed, no steering. Tried to restart multiple times. Luckily light was on a decline. Ended up putting it in n and drifting through intersection and into parking lot. Again, no steering, no brakes. Very frightening. When turning key initially after stall, lights on instrument panel lit up but no engine start. By the time I got into the lot, not even lights. Totally dead. Had it towed to dealer. No idea what's wrong. VIN says no unrepaired recalls but this sounds an awful lot like the " engine stall" recall for 2. 4l engines. Bought used with 5k miles. Wondering now if this issue was previously " fixed" and is recurring, if it can be permanently fixed or is an unsafe vehicle. I'm 68 and transport 2 grandchildren under 8.

My battery went out and I literally replaced it last year. Also when I replaced it last year the back light would stay on sometimes all night and day I was worried it could start a fire or something dealer didn't even bother checking it and left it like that and replaced the battery. Last month my vehicle wouldn't start and no warning or nothing before it just died on me good thing I had it in my driveway when this happened.

While sitting in a parking lot waiting for my children after school my vehicle went from running to dead. No warning lights just dead. As this had previously happened to me I found someone to jump may car and it started right up. It is as if the battery just dies and the car shuts off but nothing works. But when I had the battery checked it was found to be in good working order.

Driving on the highway fortunately about 20 mph and the Jeep Cherokee limited died while moving. Could not restart it and had to get towed off the highway . Jeep dealer said it was because of a dead battery that could not hold a charge. Never in 4 years had a problem . Not sure why a dead battery would cause the Jeep to shut down completely while moving. Battery replaced and now the radio is dead according to the dealer . Have not picked the Jeep up yet.

While stopped at a stop light the car just died, no warning lights. It just went from running to dead. I was blocking a lane of traffic and could not put the car in neutral as nothing was working. I had to call for police assistance due to traffic and being in a vulnerable position, he was able to manually put the car in neutral and push me onto the grassy median to wait for a tow truck. After I had my car towed home I was able to jump start it with jumper cables.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle shut off without warning. The vehicle was initially taken to a dealer where it was diagnosed with a defective alternator. The contact disputed the mechanics findings and contested that the vehicle would not restart if the defect was related to the alternator. The vehicle was then taken to an independent mechanic and the vehicle was diagnosed with a defective oil sensor. The mechanic replaced the oil sensor and the battery; however, the failure returned soon after the repair. The contact then stated that several warning lights and messages appeared on the instrument panel. The vehicle was then towed to another independent mechanic who was unable to determine the cause of the failure. The mechanic suggested that the failure might be related to the electrical panel but was not certain that was the cause of the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.

Hi, I am making this report because my Jeep has a similar issue I've noticed has been recalled on earlier year Jeep Cherokees my service 4wd light has come on every time I drive including losing access to my 4wd in the vehicle. While stopped my Jeep seems to stall out occasionally at stop lights or signs. Every mechanic we have seen said it could be a manufacture issue but it could also be the transfer case actuator. I just wanted to send this in because it is an issue that would cost my family financially to fix. If there is any way to look into this that would be great.

The auto stop start feature is causing the car to stall out and shut off during a complete stop. The car check engine, light and auto start lights turn on. Then the car starts shaking and vibrating. It’s very unsafe to drive vehicle!.

I believe my pcm went bad.

It will occasionally stall to accelerate. As well as the electrical system for radio, thermostat, camera etc in dash won’t turn on or work intermittently.

The contact owns a 2019 Jeep Cherokee. The contact stated while attempting to start the vehicle, the push to start button failed to function as needed. The contact stated she replaced the batteries in the key fob; however, the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.

I was driving on the highway when all of a sudden my car just shut off. No warning or anything. My speed went from 75 miles to 0 in less than a minute.

Vehicle would randomly not start. Initially, it was several months between episodes. Would not jump-start so I would have it towed to a service center / dealership. Once off the tow truck it would start right up. Diagnosis would not find anything and all systems checked out. After several episodes, I decided to leave it at Jeep dealership so they could troubleshoot. They opened case with Jeep but after several weeks, could not replicate the issue. I spent several hundred dollars between diagnosis and towing costs. A simple google search revealed that it wasn't just me having this exact issue with several Jeep vehicles, and even this same model. Tried to get Jeep to buy vehicle back but they denied. They sent me to arbitration and they also denied my case. The vehicle again wouldn't start and sat in my yard for 2 weeks, however, all of the Jeep dealerships within 50 miles of my home were "behind/full" and couldn't get to me for several weeks. I threw money at it and replaced the starter. The vehicle started back up and I sold it. It was the most frustrating experience ever and I felt that it's a known issue with Jeep and they refuse to recall/fix. They were willing to pay for some of my costs as long as a Jeep dealership did the repairs. Sounds like an admission of guilt to me.