general problems of the 2019 Jeep Cherokee - part 2

On multiple occasions the check engine/service fwd drive light would come on, my car would shake as I accelerated. Also when I would come to stop it would shake as well. I took my vehicle to ntb and pep boys multiple times over the years and recently took it to Dodge/Jeep dealership where they replaced ptu.

The contact owned a 2019 Jeep Cherokee. The contact parked the vehicle and went inside a restaurant for approximately 30 minutes. Upon returning to the vehicle, the contact opened the front driver’s side door as black smoke poured out of the vehicle. The contact stated that all four windows were covered with black soot. The windshield was cracked. The heater vents and ignition had melted and had fallen to the floor. The dashboard and instrument panel were severely burned with several wires exposed because the contact was able to see inside the dashboard. The authorities were called, but no assistance was provided because there was no active fire. A police report was filed over the phone. No injuries or property damage were reported. Due to the failure, the vehicle was towed by the insurance provider to an independent mechanic, where the vehicle was later deemed a total loss. The manufacturer was not notified of the failure. The vehicle remained with the insurance provider. The failure mileage was approximately 181,000.

While driving the vehicle shut off all lights went off on dashboard . Vehicle also jerks forward at stop lights transmission issues. There was no warning light or codes when checked with obd.

4×4 temporary unavailable service required. Light has been on since I bought it on November told dealer , and this is connected to my stability control andy rear all over road it acts like it wants to stall and I already went on to ditch 4 days ago due to ice and snow and not being able control car fully.

The contact owns a 2019 Jeep Cherokee. The contact stated while the vehicle was parked, the vehicle failed to start. The contact stated that several unknown warning lights were illuminated, and unknown messages were displayed. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 127,022.

The instrument screen on our trialhawk went dark. We cannot see anything in terms of what is going on with the vehicle. This is for other Jeeps that a recall has been called, but it's not showing up for ours.

When I am at a stop like a stop sign or light the engine will sometimes stall not allowing me to drive. It won’t go which is extremely dangerous. The car will have lights come on about airbags or it’ll be passenger seat belt when I don’t even have a passenger in the car. The brakes have locked up on me when coming to a stop the brakes have gone rock solid allowing no movement and I’ve almost hit other cars due to it locking up and not stopping. You would have thought someone out a rock under my brake. All of this has happened multiple time.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving 60 mph, the automatic emergency braking unintendedly activated. The contact stated that the vehicle lost motive power and failed to exceed 30 mph. The contact stated that the auto start/stop function and the brake warning lights were illuminated. The vehicle was not taken to be diagnosed or repaired. The local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 153,400.

My car have been having an issue with starting so I changed the battery and a couple of days later my car would not start. And this has been since December 26 2024. And my car haven't started since. Everytime I had to hit the brake a message would come up saying to check the electrical stability thing.

This car completely shut off while on the highway. Computer change out. Seals on the hatch leaking water. Should be recalled -this was problem before and sold me the vehicle. Glitches in the drive- pauses or jumps speed. Now issues with radiator. It’s crap.

My car is doing exactly what the newest recall is for the ptu. . . I lost power while driving, I couldn't put the car in park. I bought a new car the following day and it's been sitting in my driveway ever since.

2019 Jeep Cherokee with only 35,000 miles. There was a recall previously for lateral acceleration sensors that covered over 40,000 2019 Cherokees. This vehicle is affected with the same problem, but I’m being told that because the VIN doesn’t fall in a particular range it is not covered. The repair could end up being extremely expensive due to the labor required to repair the defective sensor. The car displays multiple warnings that electronic stability control and 4wd are unavailable. Codes pulled revealed one fault code, c0061 which is for the lateral acceleration sensor which also is tied into the airbag system. Recall v63 (NHTSA 19v-449) issued in August 2019 is related to this exact issue. There are numerous reports of the same problem occurring with other 2019 Jeep Cherokees on Jeep owner forums. Jeep should have expanded the recall to cover this known defect.

My vehicle is leaking in the front and passenger seat and my emergency brake comes on and I can't disengage it unless I stop the car and turn it off and back on. Sometimes it takes 2 times to do this. In November, twice I was merging into traffic going 45 miles per hour and it happened. I prayed I wouldn't get smashed. I turned the car off and back on and I was able to disengage the emergency brake. On 1/3/2025, it happened as I was backing out of my driveway onto traffic. I had to turn the car on and off 2 times before I could disengage the emergency brake. I was lucky no vehicles traveling on the road. There is a terrible sound and then the car bucks and you are jarred. I read about an investigation on this same issue back in July 2022. My dealer says until they can replicate the problem they can't fix it. Please help!.

While the car was in motion, the car slowed almost to a complete stop & the check engine light came on, along with the alert “service electronic stability control”. When pressing on the gas, almost no power was present. Vehicle barely moves. This has happened several times in the last 4 weeks. The first time on 11/12/2024, the most recent time 12/4/2024. The throttle was replaced, but the incident repeated. The vehicle also occasionally rolls when it is put in park.

Stalling while driving slow. Stalled in traffic. Had to pushed off the road. Started running after a few minutes. Stalled 2 more times while I was leaving home. Would not start again for a few days each time. Alot of sensors are flashing. Has not been looked at by any dealership. Engine shuts down while driving.

4wd indicator light is on - ptu motor or system blocked, followed troubleshooting per wsm, traced to faulty electronics in power take off unit, need to replace.

4wd service light on, faulty power transfer unit. Known issue in Jeep Cherokees, many 2016-2017 vehicles were recalled for the same exact issue.

While coming to a stop the vehicle just died while in traffic. Managed to get to an auto zone and the code was p018c fuel pressure sensor b circuit low. The stop/start feauture also just randomly stops working. Jeep has no answer to this. The vehicle dying while in traffic could be deadly.

One day before the incident occurred, I was sitting at a red light and the start/stop light was green like normal, all of a sudden, it turned amber, and the engine kicked back on. It drove normally, the next day, I tried to start it and it wouldn't turn over, the gas tank was almost full. This is the 2nd time a battery change was done. The first time was for normal service, the battery needed to be changed. The start/stop system has worked normally since I bought it (in 2018) the mileage is ~83,000.

At random times the radio will start changing stations on its own and it will also dial phone numbers. Most recently it dialed 911 while grandkids were in the car. It will also turn the heat or ac on and off, changes temperature settings, sometimes it turns on the backup camera. Everything that is on the uconnect control panel is affected. The only way to get it to stop is to shut the uconnect radio system off. This is a safety distraction when it starts these problems. From the research I have done other vehicles with this same radio uconnect system have safety recalls issued, it needs to be extended to all vehicles with this system.

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The start/stop system warning light was illuminated. The contact parked and restarted the vehicle to correct the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

Earlier this month, July, 2024 my car experienced a crash or malfunction of the electrical cluster which has caused all systems like (nav, radio, phone, climate) to not work and automatically turn on and off and switch between apps. Of immediate concern is my car keeps calling 911 after stating the sos call was unsuccessful. The instrument panel cluster is non operational as stated in the recall. There was a recall for this exact problem stating only 52 Jeep Cherokees were impacted; mine is excluded. The safety recall is uc4/NHTSA 18v-917 instrument panel cluster. I believe there is too much of a coincidence between my issue and the exact reason for the recall. I cannot get the company to simply let me talk with someone with knowledge of the recall. Ultimately, I want Chrysler to accept my recall per their own communication around the problem.

1. Component/system failed: ptu 2. My vehicle completely shut off and became disabled while driving - this put my safety and the safety of others at risk. 3. The problem was confirmed at the dealership. 4. The vehicle has been inspected by certified mechanics at the dealership. 5. There were no prior warning lights or signs/symptoms of the problem before failure.

Pcm fails intermittently. Dealership is replacing it and has the defective one. Safety is definitely an issue because the vehicle stalls without adequate time to pull off of the road. Unable to move it off the road because it does not engage the transmission. Dealer has been able to replicate and confirmed the problem. Component has not been inspected by anyone other than the mechanic at the dealership. Several warning lights go off just as the problem occurs but not in time to get out of unsafe situations. Recall #18v524000 on 8/8/2018 covers the problem I am experiencing but my vehicle is not in the VIN series covered by the recall. I strongly believe the series my car belongs to should be included. This is a safety issue.

The contact owns a 2019 Jeep Cherokee. The contact stated while driving at undisclosed speeds, the vehicle turned off unintendedly and failed to restart. The vehicle was towed to an independent mechanic. An unknown recall repair was performed; however, the failure recurred several times. The vehicle was towed to the same independent mechanic where the cause of the failure was not determined. The contact discovered an unknown recall however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

When in stop and go traffic, and in a stopped position at the time the screen flash parking brake and the car was unable to move forward. Had to put the car in park, and back into drive before it was able to move. The other incident occurred when the vehicle was backing up, and the accelerator was being pushed the car slammed on the brakes and said parking brake again on the screen. The car does have rear collision warning, however it does not brake automatically. Incident is not able to be reproduced and was inspected by a Jeep dealership which found no issues. Car does not show any additional symptoms.

This is a known issue with Jeep. But they refuse to repair it at no cost. My emergency brake has become corroded due to water leaking into the module and from time to time the emergency brakes will get stuck to the point my car will not move. This recently happened last night when my vehicle was parked in the garage. I had recently been driving through a major rain storm. And upon trying to use my vehicle the next day. . . The emergency brakes would not release. My mechanic brought his computer over and verified the check engine light was related to the emergency brakes not releasing. This is a definite safety hazard! I have also noticed that certain safety features are being disabled due to the emergency brake not working properly. For example if I leave my Jeep in drive and open the door the emergency brakes should automatically engage disabling roll away. This feature no longer works. Another future, if my driver seat seat belt was not buckled my emergency brake would engage. This is no longer working. I am very concerned about this. There are countless other reports of emergency brake errors. Please issue a recall!.

The engine is stalling while driving and the battery warning will flash across the screen. The battery is not the issue. It was purchased in the last year and has plenty of life left.

SUV parking/emergency brake automatically activates without driver doing this. This is what happened: stopped at red light foot on brake. The SUV has the feature to shut the engine off when stopped. Light turns green foot then goes to the gas. When the foot is lifted off the brake, the engine tries to restart and hesitates and at the same time the parking/emergency brake activates without this being activated by driver unable to move forward more than a few feet and car stalls. Car has to be put in park. Engine completely needs to be turned off by driver. And the emergency/ parking brake shut off. This creates a significant safety risk for the potential of the car(s) behind the SUV accelerating into the back of SUV assuming that the SUV will be moving forward. I have encountered others with a Jeep Cherokee/ compass with the same issue and cannot understand why there has not been a recall for this. The dealership attributes this to needing a new battery- they replaced this already. No one should have to drive like this. This has been ongoing for a while prior to the miles noted in this report. The symbol with an a and a circle with an arrow at the end of the circle and an ! appear on the dashboard in orange.

The 4wd service light is on. It isn’t driving right. The internet says thousands of people have similar issues- all reporting the same thing. And defective ptu units are listed as the cause.

The automatic start/stop feature says there's a problem. One time it started doing weird electrical things and completely shut off while driving. Had to turn it of and wait a minute then restart it. Things seem to be going haywire.

Failing part - 8. 4" uconnect radio/control center of the Jeep. The uconnect system is failing and started ghosting the vehicle, changes the radio, heat and ac, turns on backup camera, calls 911, etc. This specifically becomes a when it starts calling phone numbers and turning backup camera and becomes a distraction to the driver. The problem has been confirmed as the system control panel has delaminated and needs to be replaced by a Jeep dealer. We were advised to have a dealer check and confirm the control panel has delaminated and confirm it needs to be replaced. We followed this guidance from Chrysler/Jeep and uconnect and told that once we did this and they confirmed it needed replaced they would start the process to replace the control panel. There were no warning signs that this was starting and first started about 6 months ago. It has now progressed to nearly every time use the vehicle the control panel starts ghosting all the controls. We have researched and understand that this is an issue with all the uconnect 8. 4 control systems, doesn't matter which vehicle it is in. What we have been able to find is it has been determined a safety issue in other vehicles and Chrysler/Jeep is replacing them. But for us we were told they would only warranty it to 60,000 miles. We have about 89,xxx miles on our Jeep. I don't understand how it can be determined a safety issue and Chrysler/Jeep can get by only covering this to 60,000 miles. It becomes a major safety issue when it randomly and constantly starts changing the temperature, fan speed, back up camera, radio, calling numbers including 911, this can only be stopped by turning the system completely off. This causes loss of many functions to the vehicle.

While driving, car reved itsself up and when in neutral, sensor said 4wd neutral warning vehicle may move even in park…. . 4wd system unavailable service required…had a diagnostic done of the sensor light that came on. Diagnostic said codes u0403 for t-case, c14a7 ptu motor. After much reading and research this same part was recalled in the years 2014-2017 Jeep trailhawks. The ptu loss power and had me and my family on the side of the hwy! it made some jerking and clicking noise when attempting to switch the gears to drive. There is also an electrical issue where the heat will not stay on selected option. The radio flickers and will not stay on a station. The radio also was powered off and was still playing.

Without any previous warnings, the car stopped in the middle of the drive. Then the battery warning turned on, after trying to turn it back on.

My car's parking brake comes on during both stopping and driving, especially during acceleration. It recently engaged as my daughter, who was using my car to go christmas shopping, was accelerating from a stop light and into an intersection. She was almost hit from behind when the brakes locked up in the middle of the intersection.