Headlights Problems of Jeep Cherokee - part 2

Purchased 2014 Cherokee in Aug 2014 - my 4th Jeep and other family members drive Jeeps. Few days later drove at night- immediately evident headlights pose serious safety concern & design flaw. Contacted the dealership to have the lights inspected. Cannot see objects until you are upon them. Live in a rural area with no street lights/beam does not project sufficient light/brightness. Add rain, snow, or city lights &the glare makes safely operating the vehicle even more challenging. Vehicle serviced multiple times for this serious safety concern. Multiple techs stated headlights "are dim" & other owners have complained. After numerous complaints, my frustration & concern mounted. Technician sympathized & suggested I contact Jeep, "maybe they will listen to the customer". Dec 2014, contacted Jeep & was instructed a "research project" was established. After weeks, (another service appointment and more time off work) Jeep acknowledged "complaint about dim headlights is pretty prevalent" &you have been "fair and reasonable". Jan 17, Cherokee serviced again & copy of a tech assistance ticket was left on the seat. Report states: "customer concern: customer cannot see at night and headlights are dim. Concern duplicated: yes, drove vehicle at night head lamps are not very bright need fog lamps on also to see. Tests: drove two other vehicles same operation have had a lot of complaints about lamps not bright". This is taken from the report admitting the headlights do not illuminate. Jan 21 no resolution, told Jeep they can take the SUV back, I'm not willing to compromise safety. Complaint moved to Jeep returns after multiple calls, asked to take the vehicle to another dealership scheduled for this week. This vehicle was purchased because of customer loyalty to Jeep-still waiting on resolution.

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Tl the contact owns a 2014 Jeep Cherokee. The contact stated that the headlamp bulbs were replaced four times within several months. Desoto auto mall Chrysler Dodge Ford Jeep ram (3039 s. E. Highway 70, arcadia, FL 34266; (800) 880-3099) was contact and notified of the failure. The contact was informed that the failure was common with vehicles of the same year, make, and model. The manufacturer was contacted and informed of the failure. The manufacturer admitted that the failure was a known issue however, offered no additional assistance. The approximate failure mileage was 20,000.

The Jeep Cherokee trailhawk is equipped with halogen headlights mounted low on the front of the Cherokee. These headlights do a terrible job of lighting the road in front of the vehicle. They are both dim and do not shine the light far enough ahead of the vehicle. I live in a rural area and am very concerned about driving at night with this vehicle since there are always animals crossing the road. The high beams shine about as far as the low beams on my other car. I feel like I am driving a car with headlights from the 1960s.

See all problems of the 2015 Jeep Cherokee 🔎.

My 2014 Jeep Cherokee has substandard headlight illumination as compared to other vehicles in terms of distance (projection) and overall brightness. It's very difficult to drive the vehicle after dark in areas with little or no street lighting. The headlights are especially poor on dark wet road surfaces that offer little or no reflection. The illumination at the left and right front sides of the vehicle make it difficult if not impossible to spot animals, pedestrians, or other objects at normal highway speeds until you are right upon them. I feel that the substandard headlight illumination is an accident waiting to happen and may well measure below NHTSA standards if tested.

The transmission on this vehicle makes it very dangerous!! surging, hesitation, speeding up, hard shifts continually. The transmission was replaced and it was serviced many times with no improvements. When you try to pull out onto a road, it will hard shift into gear after hesitation, it does the same when backing up. It causes a very dangerous situation and I have almost been hit by another vehicle many times due to the transmission issues. The headlights on this vehicle are dangerous, they follow a severe straight line and when going up and down hills it causes you to lose vision of the road in front of you.

Tl-the contact owns a 2014 Jeep Cherokee. The contact stated while driving 5 mph, making a right or left turned the vehicle headlights failed to illuminated bright to view the road. The vehicle was taking to the dealer but was not diagnosed or repaired. Manufacturer was not made aware of the failure. The failure mileage was 20,000. Aw.

2014 Jeep Cherokee. Consumer writes in regards to vehicle headlights problem. The consumer stated while driving at night, the headlights did not properly illuminate the road. The consumer believed it was a design flaw, because the headlights bulbs were located toward the rear of the lens.

The contact owns a 1995 Jeep Cherokee. The contact stated that while traveling at any speed, the low and high beam headlights and the interior dome light would fail sporadically. The failure recurred on multiple occasions. The contact referenced three recalls related to the failure under NHTSA campaign id numbers: 11v279000 (exterior lighting), 09e025000 (exterior lighting) and 09e012000 (exterior lighting) but did not confirm if the vehicle was included in any. The vehicle was scheduled for inspection and repairs. The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was 165.

The contact owns a 2014 Jeep Cherokee. The contact stated that upon inspection, he noticed that there was condensation build up in the headlight housing. The vehicle was taken to the dealer who stated that the failure was normal. The manufacturer was notified. The failure mileage was 200.

This is what I mailed Chrysler group llc customer centerdecember 6, 2014 p. O. Box 21-8004 auburn hills, mi 48321-8004 phone 877-426-5337 headlights authorized dealer:darlings auto mall 16 kingsland xing ellsworth, me 04605 phone 207-667-2571 vehicle identification number:1c4pjmbs0ew127689 vehicle delivery date:11-21-2013 current mileage:7420 from the first time that I drove this vehicle at night (which was a few days after the delivery date), I have been unhappy with how poorly the headlights illuminate the road ahead. In my opinion this is a safety issue and because of that, I try to avoid driving this vehicle at night. After numerous complaints to darlings auto mall and their attempts to remedy this issue, darlings has suggested to me that I forward my complaint directly to you (Chrysler). I sincerely hope that Chrysler has a satisfactory remedy for how poorly the headlights in my vehicle illuminate the road at night. I look forward to your expedient and satisfactory remedy. Darlings auto mall 16 kingsland xing ellsworth, me 04605 since I have not received a response from Chrysler, I am submitting this complaint. The problem has been on going from the day of purchase and I notice that other Jeep Cherokee 2014 owners have made the same complaint.

The contact owns a 2000 Jeep Cherokee. While driving at an unknown speed, the contact activated her headlights and discovered that they produced poor illumination. She experienced difficulty driving at night. The dealer stated that they have had many complaints regarding this failure and are working on a remedy. As of August 13, 2008, the vehicle has not been repaired. The VIN was unknown. The failure mileage was 118,000 and current mileage was 122,000.

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: the contact stated while driving at various speeds the vehicle stalled without warning. Also, the low beam stopped working. Both problems occurred intermittently. The vehicle was taken to the dealer who could not duplicate either problem.

See all problems of the 2001 Jeep Cherokee 🔎.

When traveling dark area of roadway, the headlights on high beam, suddenly lights go dark. Switching back to low beam the lights do work. We replaced the headlights and the multifunction switch. The lights worked for a short period of time and then the problem occured.

See all problems of the 1999 Jeep Cherokee 🔎.

Don't buy a Jeep! piece of junk. Since I have owned mine the following has broke radiator, seat track, power window motor, brakes, blowout, transmission, headlight covers dulled, multiple rear light outages, inside lights out.

Consumer was traveling about 35mph on a side street and without prior warning vehicle shut down. Airbag light and lights inside and outside went out. Vehicle will be towed to a mechanic. Dealership was contacted numerous times.

See all problems of the 1996 Jeep Cherokee 🔎.

While driving on highway at 70 mph and without warning, headlights went completely out causing poor visibility which resulted in an accident, consumer rearended another vehicle causing one injury, upon impact the airbags did not experience deployment, consumer had been to dealer several times due to taillights inoperable and headlamps inoperable prior to accident, dealer replaced fuses and found connector's loose. Consumer states front end pulled to the left while driving, dealer found no problems. Consumer states on normal braking, pedal goes to the floor and during above mentioned accident brakes locked causing a block of skid marks, prior to accident when dealer could find no problems with abs or hydraulic brake system. Vehicle had stalled on 2 occasions at stops, dealer found no problem and 3000 miles later the stalling occurred again, however dealer still could not find problem, possible engine problem.

Headlights dim while driving.

While driving on the road at night headlights dimmed, and consumer was affected by the low lighting on the road.

See all problems of the 1998 Jeep Cherokee 🔎.

Headlights dim when air conditioning compressor cycles.

Headlight flicker constantly when defroster, a/c, heater are on causing poor visibility.

Whenever the air conditioner is turned on, the head lamps would go dim. Have taken to dealer & problem could not be found. It only happens when air conditioner is in use. Taking vehicle to another dealer.

When driving the vehicle in the rain headlights get dim. Also, when consumer puts the heat on and when vehicle gets warm, headlights go dim.

Both headlights failed.

See all problems of the 1997 Jeep Cherokee 🔎.

When driving and upon changing the low beam from low to high, and when switching back to low headlights were inopearble, causing poor driver visibility. Consumer has contacted dealer, dealer has replaced parts. However, problem still occurs.

When adjusting head lights from high to low beams, and when the dimmer is adjusted, headlights become inoperative, causing poor driver visibility. Consumer has contacted the dealer.

The headlight shines unsteadily and experiencing flickering, as stated in service bulletin (#08-26-96 rev. A). Yh.