Jeep Cherokee owners have reported 343 problems related to other fuel system (under the other fuel system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Cherokee based on all problems reported for the Cherokee.
My Jeep veers left and right sharply while I drive. It does not take off pulling into traffic-I have to wait for total total clearance-there is no take off. My gas tank was filled three days ago and it is already below 50%. I drive 7 miles to and from work Monday-Friday, nowhere else. I have avoided several accidents due to these problems. These problems happen everyday. I have take it in to my Jeep dealership-hendricks at least four times over the years and they drive it, say they find nothing and return it to me to bring back if the problems arise again. Help before this car kills me.
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all problems of the 2018 Jeep Cherokee
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My car shut down and lost power while in motion, it said “electrical instability “ “service shifter” and cut off. Auto stop start keeps going in and out seat belt comes undone while in motion.
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all problems of the 2019 Jeep Cherokee
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Well the engine definitely failed to provide power for me to drive my vehicle. And as I am doing more and more research on what the ptu does, which is what there is a recall on. It appears the ptu not working correctly on my vehicle affected the engine, and the ability for car to properly utilize oil, thus affecting the operation of the cylinders 1 and 4 on my vehicle. I am being told I need a new engine however, I believe the ptu problem directly affected my engine because everything that happens with the failure of the ptu is similar things that happen with the failure of my engine, thus the two really are related. And if the ptu "talks to" the engine for proper consumption and usage of oil then, my current engine replacement needs to be covered under the recall of the ptu and any other possible engine problems with other Jeep Cherokee engine recalls. I would like someone to contact me and have a discussion with me and/or an attorney as I am considering now hiring one because of the safety risk of continued problems especially putting in another engine and having the ptu affect the engine again. Also mechanics are saying there is no way that this engine failed unless there was something else wrong upon installation of the engine or something else affected the operation of the engine, as in the ptu.
To whom it may concern, I am submitting a safety complaint regarding my 2019 Jeep Cherokee limited due to ongoing defects that create unsafe driving conditions. Vehicle information: •year/make/model: 2019 Jeep Cherokee limited •189,000 safety issues: my vehicle has experienced repeated and unpredictable failures, including: •loss of power while driving •electrical instability and voltage fluctuations •auto stop/start system malfunction •hard and delayed transmission shifting •“service shifter” warnings and parking brake alerts (p with exclamation point) •intermittent stalling and hesitation these issues occur without warning and significantly impair the vehicle’s ability to accelerate, shift, and operate safely in traffic. Recall concern: I am aware that 2018–2019 Jeep Cherokee vehicles were recalled for transmission, powertrain, and electrical defects, including conditions that can cause loss of propulsion and unsafe shifting. My vehicle exhibits the same symptoms described in those recalls; however, my VIN has not been included. Repair history: I have contacted the dealership multiple times. The primary response has been battery replacement, which did not resolve the issues. No permanent repair or root cause has been identified. Safety risk: loss of power, transmission malfunction, and electrical instability while driving present a serious safety risk and increase the likelihood of a collision. I respectfully request that NHTSA review this complaint and investigate whether my vehicle is affected by a safety-related defect consistent with known recalls for this model sincerely [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Issue #1: fuel pump failure, had to completely replace the fuel pump at approx. 60,000 miles. Approx. $1,300 repair. Issue #2: rear differential failure due to faulty/poor construction of materials, per the repair shop. Failed at approx. 63,000 miles. There was no external damage to the differential, it was caused by poor construction/defects of the materials used to build the car. Approx. $4,500 repair. Both issues are known issues with Jeeps of this model year, to the extent that I have not been able to find replacement parts due to them being in such high demand.
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all problems of the 2020 Jeep Cherokee
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When I got it looked at it’s my powertrain. The car is shutting off in motion.
In December 2023 encountered a failure of the vehicles rear differential module (rdm). Failure of the rdm on this vehicle poses several significant safety issues, not dissimilar to concerns raised by the failure of the ptu on this vehicle which eventually resulted in a recall by the manufacturer after many reports by owners. Vehicle mileage at this time was 72,829. As this failure occurred outside of the drivetrain warranty offered by stellantis on this vehicle, I had the defective rdm replaced at my cost (an expensive repair). Then in December 2025 I returned to my Jeep dealer once again with grinding and binding issues from the rear end of the vehicle. Vehicle mileage at this time was 94,500. The dealer initially diagnosed this as a failed driveshaft bearing and a replacement was ordered. It took weeks for this part to arrive at the dealer. The new driveshaft was finally installed on January 26 of 2026 (another costly repair). When I arrived to pick up the vehicle it became immediately apparent that the originally reported issue in December 2025 had not been repaired. The dealer's repair shop performed another diagnosis and subsequently determined that the cause of my reported problem was the rdm. A new rdm was ordered. As the vehicle posed noted safety issues, it was left in the possession of the dealer's repair shop. Weeks later, a second replacement rdm was delivered to the dealer. However, the rdm received by the dealer had a cracked case and could not be installed. Hence, yet another rdm was ordered. Vehicle remains in the possession of the dealer awaiting a third rdm. As was the case with the previously mentioned ptu, there are reports by owners of this vehicle all over the internet of issues with the rdm on this vehicle. I believe the manufacturer should be compelled to execute a recall for these defective rdm units as was the case for the ptu units.
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all problems of the 2014 Jeep Cherokee
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The car has been suddenly lurching backward and forward in traffic/ while driving, moving forward and backwards unexpectantly and not accelerating at an expected rate, causing other vehicles almost to hit me about 4 times within 1 week starting last week around 12/8/25, because my vehicle is not moving at the expected rate during yielding, changing lanes, etc. I took it to the shop and reported this issue, and they informed me that this vehicle has serious oil leaks and multiple parts that have failed involving the oil filter housing, engine valve cover, engine intake manifold gasket, etc. I have attached a list of parts that have failed in this vehicle from the repair shop for your records and can make available the parts upon request. My repair shop has told me that they have had to repair multiple other cars of this make and model for the same reason/ failed parts across multiple years up to until about 2021, but that the company repaired it on more current models, which clearly indicates that this is a known issue for prior models. This company has an obligation to protect its customers and conduct a full recall on prior models to correct this issue, in order to prevent serious injury or death of the public! I trust you will investigate this matter thoroughly.
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all problems of the 2015 Jeep Cherokee
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I purchased this 2014 Jeep Cherokee from taverna collection in Feb 2025 and received it in March 2025. The selling dealer was required to inspect the vehicle before delivery and did not report any transmission or valve-body issues. On June 25, 2025, the vehicle received a multipoint inspection at auto angel in santa fe. No transmission failure, shifting issues, or valve-body concerns were found. The Jeep was not showing symptoms related to recall u90 at that time. After this, I attempted to have recall u90 (pcm/tcm reprogramming) performed. Lithia Chrysler in santa fe confirmed the recall by email and scheduled an appointment, but after towing the vehicle to them they refused to perform the recall and repeatedly stated “there is no recall,” forcing me to tow the vehicle home and then again two days later to a dealership in albuquerque. At the albuquerque dealership, I gave clear instructions not to perform any paid repairs—including a transmission valve-body replacement—until the u90 reflash was completed and confirmed. I never received confirmation. The dealership later claimed they followed protocol but refused to release the witech session report or timestamps showing when the recall work occurred. They told me I could only see documentation after paying $2,600. I contacted fca/stellantis. The case manager said her supervisor stated the dealer “followed protocol,” but fca admitted this was based solely on the dealership’s word. Fca could not confirm whether they reviewed the witech diagnostic session or any recall repair records. Under 49 u. S. C. §30120(I) and 49 cfr part 576, manufacturers and dealers must retain detailed recall records, including diagnostic data and timestamps, to verify proper recall completion. Fca’s inability or refusal to verify the recall using these required records raises concerns that recall u90 may not have been performed correctly or in the proper sequence. I request NHTSA review this matter.
The vehicle stalled at a busy intersection during heavy traffic hours. No watnings or signs that could've prevented the incident were indicated by the vehicle. 911 was called in to aid in the traffic incident. Call [xxx] from laredo police department. Vehicle was pushed by the police officer and myself to a near by parking lot where the vehicle was towed to the dealership. Dealership experts noted leaks on some parts of the engine due to britle gaskets and the major mechanical failure was due to a faulty fuel pump. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
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all problems of the 2022 Jeep Cherokee
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About a month ago I noticed the gas pump clicking off quickly, way before the tank is full. I have been unable to fully fill my tank since. No accidents have occurred to cause a problem but my engine light is on and after getting it read it says it's an evac issue. When placing the nozzle in the tank a large amount of air noise is heard.
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all problems of the 2021 Jeep Cherokee
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There was a recall on 2016 Jeep cherrokee latitude fuel pumps - I think several years ago. This VIN not on the list. But, the fuel pump has gone on this 2016 Jeep several weeks ago- vehicle stopped in busy city roadway. Towed to repair place -another make of fuel pump installed- then gas gauge not keeping track of gas . Called Jeep dealership in warren, PA; and was told no one has these main Jeep fuel pumps. None in any 9 locations. They are on back order throughout the country. Sounds like there is a problem with the 2016 Jeep fuel pump. It needs to be recalled. This is a no brainer; and, not fair to Jeep customers that this issue wasn't made public and that the company didn't make a recall on this pump. There is a waiting lists for these pumps won't start distributing them till December. Please help with this matter.
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all problems of the 2016 Jeep Cherokee
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I was going home, speed limit 55 mph, so thats what I was doing. A SUV entering a intersection ahead of me, ( I dont have a stop or yield sign, but they do) the SUV never stops, rolling into the intersection, as im entering the intersection at 55 mph. I tried avoidance at last second to no avail. My front drivers corner smashed the middle, passenger side of the other SUV. My Jeep continues to the right, uncontrollable, stops in someone's front yard, engine still running. The other car swerved to the left, still on the road, rolling on its side. My airbags never deployed, I didnt even get any lights on the dash, I had to shut the engine off. Not one airbag deployed, and nothing even recognized there was something wrong. This car is supposed to have all options for airbags, yet a collision at highway speed, with post wreck travel of less than 50 feet, and not one single air bag deployed. I very literally could have died right there. I honestly dont know how I didn't.
Vehicle cannot stay in 4x4 mode.
My 2014 Jeep Cherokee began exhibiting repeated transmission and electrical malfunctions, particularly after startup or while idling. The most concerning issue is the appearance of a “switch to park” warning message, which occurs while the vehicle is already in drive. When this happens, the transmission fails to engage properly, and I’m unable to shift into gear without cycling through park multiple times. **seems to start happening after filling gas tank to full** this poses a major safety risk, especially in intersections or during stop-and-go traffic. The car has also experienced flashing odometer issues, rough idle, and erratic behavior when shifting — all of which point to a communication failure between core modules (bcm, tcm, pcm). A Chrysler-certified dealership performed a proxy alignment after acknowledging that the modules were “talking at the same time. ” while no fault codes appeared on my obd-ii scanner, the dealer determined that the issue required a software-level alignment. However, I was told this is not part of any current recall or TSB, despite my symptoms being identical to other complaints already logged (e. G. , NHTSA id 11425007). This problem has occurred multiple times, both before and after dealership service. I was also informed there are no current recalls, but VIN-based systems like vinseeker. Com have suggested there may be open recall alerts related to transmission or software issues. This type of malfunction places the driver and passengers at risk of unexpected stalling, transmission disengagement, or inability to accelerate — especially dangerous in high-traffic areas. The issue appears to be known, systemic, and potentially tied to faulty transmission control software or defective module synchronization.
2019 Jeep with 59051 miles on it. Upon starting the car, the idle was low and the engine ran rough. While driving, it would stall when stopping. After several tries it would start but not stay running while idling. The Jeep dealership stated the plugs were fouled, ($400), then when that did not fix it the fuel pump was bad ($4000), when that did not fix it they stated the bad fuel pump and plugs caused the engine to lose compression and it now needs a complete motor ($11,500). This car's 60k/5year warranty expired by 4 months. Turns out this problem is happening with lots and lots of Jeeps. Stalling on the road while driving is not acceptable and very unsafe! Jeep needs to find the problem and recall it.
Car goes into "limp mode" while driving. Will slow to a complete stop, not rev, and says "shift to p then desired gear". All other components of car are on (battery barely a year old). Try to follow command prompt; after putting car in p, and shifting to d, it still won't rev. I was on an incline and began rolling backwards. Good thing no one was behind me at the time. Had to turn completely off. On startup, it's stuttering and takes a while to start. Turns on fine and will drive, but is physically jerking between gears. Then, the first time I have to stop for a significant time and idle, it will do it again. I follow process again and was able to record video, because I was on a back street and pulled over in time, luckily. Upon driving the next day and taking to dealer, it is still jerking. Dealer cannot replicate and shows no error codes, so they say to just keep driving and can only help if I bring in while it is happening? that is literally insane. Same thing happened a year ago, but after filling up and being on "empty". I went to a independent mechanic then, which is why I was hopeful the dealer would have more insight into the problem. That mechanic also could not replicate. They said it could be a fuel line or pump issue and to never let gas get too low, or go through costly man hours to check the fuel line, but then it couldn't be that at all, so could still be back at square one. That time, it stopped me in a busy intersection twice and was far more terrifying. I decided to skip the potentially pointless and definitely expensive fuel line investigation. I decided to take it in again when it happened and followed the "don't let gas get too low" directive and had no further issues until 5/5/25.
Noticed the "service shifter" light came on and lights blinking next to the shifter started flashing then the Jeep starting shaking violently and loss of power started to slow the vehicle down, pulled over and shut it off and restarted and drove home- " service shifter" light still comes on - we just pull over and shut engine off and restart. Jeep dealership is no help.
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all problems of the 2017 Jeep Cherokee
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Stalls and loss of control of vehicle.
All recalls for 2015 Jeep Cherokee 2. 4 wasn’t done properly and caused more damage. Transaxle harness, pscm, maniverter and more caused engine damage to block, which was supposed to be replaced during recall for oil consumption. Now dealer is wanting to charge me for damages pertaining to recalls and new engine block that wasn’t replaced during xb1 and x80 recall warranty. I was almost hit on highway from vehicle stalling out at highspeed and maniverter turning red from 20 minutes of driving from picking up from dealer after u90 recall was supposedly fixed. Constant dash notifications of throttle and shifter as well. I’ve already contacted legal advice and I just want my vehicle running properly, new vehicle or compensation. Everything on this vehicle needs replaced dealing with faulty pcm tcm bcm ecu pscm all harnesses practically entire vehicle.
Vehicle lost power on the highway and rapidly decelerated. Svc 4wheel drive message light on. Not inspected yet.
Ptu for this car, with no light or warning on the dashboard, car began to make a cranking clicking noise and began to smoke from the rear exhaust, car lost steering capability for the brief moment and fellow driver alerted me that my car was on fire below. Car immediately pulled to the side, I never lost power. At mechanic shop, appears that the ptu blew and oil flew all over the bottom of the car which then ignited causing car fire, appears to have damaged dry shaft, ptu blown into literal pieces and rear differential all damaged. Car was initially serviced and was told that part was on back order with no signal or conversation that it was unsafe to drive, yet appears that is not the case. Other Jeeps 2018-2019 have a similar recall on ptus and I dont know why this model does not.
4wd light has been on along with engine light. Took it to a mechanic but and a problem with cylinder 2 came up and they checked it and everything was fine. T'll sometimes slightly roll in park before perking to a stop. While driving it'll sputter sometimes.
When I take a turn or slam on my brakes sometimes my vehicle shuts off and flashes battery on the dash. Even though I’ve changed the battery I’m still having the same issue. I also have issues with my fuel level. The numbers jump around constantly and seem to not add up to the miles I drive.
When starting again and driving in slidell louisiana only 70458 car is making loud noises from console radio network seems as if it's a tracking device linking into my car causing it to break gas is just draining starting is loud just went to Jeep in nola Jeep xtreme on 29th all was fine seems as if there plugging in broke cars or trucks on my car. When off it makes noises every 20 min it's very odd when driving stalling like not going I'm not sure oil change not due as of yet even with message system on progressive seems as if they have done this also as when I went to hattiesburg Ford where I purchased stopped please call me with answers I do not own any other cars trucks four wheelers or motorcycles. This is very disturbing. I pay notes on this and am being robbed I lost my corolla like this the fcc and faa are having same problem satellite please call me ASAP.
On a regular basis (at least 1 x daily) I will be driving my 2019 Jeep Cherokee, and when I stop at a light, stop sign, parking spot, or the start/stop component turns off the engine, the power to my vehicle completely fails. The vehicle will turn off completely. The dash panel, radio, everything will completely turn off. This has caused me to be stuck in the middle of the street, and it also has happened in the parking garage of my job, causing me to hit the wall next to a parking spot. There are no warning lights when this happens, there is no check engine light that come on after. I have taken it to a mechanic and since there is no check engine light on the dash panel, the obd is not able to pull up any codes. Due to this issue, I have disabled the start/stop component on my Jeep to see if it helps the issue, but it does not seem to help.
While attempting to fill up with gas the fuel nozzle kicks off repeatedly, as if the tank is full! this has been occurring for the past year or so.
Na.
Cracked oil housing pump failure fuel tube leak the car shifts while in drive it jumps like it gets stuck in a gear.
Oil leak found on driveway. 2018 Jeep Cherokee limited taken in for an oil change and diagnosis. Jeep Cherokee has oil leaking into the oil filter housing. Oil filter housing is plastic and needs to be replaced with a metal housing and new gaskets, along with a coolant change and oil change. This appears to be a common failure. Repairs are costly.
When is someone going to hold Chrysler liable for all of its fuel tank problem instead of passing the problem onto the consumers! the fuel tank 68217191ad im my 2014 Jeep Cherokee has been changed five times. I don't know about you but that tells me they have had problems with this tank from the very beginning. The new 68217191af costs around 800 dollars to replace and they won't guarantee it not to do the same thing. They also have tank problems in other vehicles they make. If you don't hold them liable for their mistakes they will they will say sorry we know it's a problem but since it's not a recall you have to pay. Also had gas come flying out of tank getting on face arm and leg.
Vehicle lost power while in traffic was running weird jerking check engine light came on a! light came on vehicle wouldn't stay running. Codes read catalyst system efficiency. Recall u90 issues recall u67 issues code p0430, p0300,p0175, p0174.
This vehicle has an extremely dangerous & ongoing issue related to the 9-speed transmission. Many times the vehicle does not know when to shift, sputtering/sluggish/jerky when accelerating from being stopped and coming to a stop. Frequently the vehicle engages itself into neutral and/or parking brake while driving at both city and highway speeds. This is a very dangerous safety hazard as any motorist trailing behind me can not anticipate the sudden deceleration that ensues. The vehicle then either becomes "stuck" in a gear at too high an rpm at given speed, or engages the parking brake or seems to then be in neutral. These instances regularly frequent, leaving me having to pull off side of roadway in sometimes dangerous position, perform handful of restart cycles in order to clear the condition and be back in a proper enough gear-state to get back on the road. The following cluster warning lights coincide with the issues: "check engine" - "service transmission" - "service parking brake". After a handful of restart cycles, the lights clear from the cluster, but the issues remain. The vehicle is unable to come to a comfortable complete stop without a premature-sudden jerk stop. This throws anyone in the vehicle forward in their seats. Also, when ascending an incline or traversing a decline, the vehicle shifts off-sequence in such a way to violently jerk-kick, feeling as though something in the drivetrain will disconnect itself from the chassis. I have recently attempted to submit a recall request over the phone with Chrysler as these conditions are well documented past recalls that are "no longer open". Most notably Chrysler recall numbers v69, s55, and p31. They will not "waive" repair costs for me. I purchased the vehicle in March-April of 2024 with 87,000 miles. If previous owner & dealership did not address the recall when it was open, I feel it should not be my financial responsibility to correct, nor should I be absorbing the negative equity when traded in.
Stalling while driving slow. Stalled in traffic. Had to pushed off the road. Started running after a few minutes. Stalled 2 more times while I was leaving home. Would not start again for a few days each time. Alot of sensors are flashing. Has not been looked at by any dealership. Engine shuts down while driving.
On two occasions within 5 days while driving the vehicle, (the vehicle was in motion) it suddenly stopped and the would not accelerate making a whining noise as if the car was in neutral. The dashboard then said to put the car in park. Or shift to park. I tried to turn off the vehicle and it didn't immediately want to restart, it was full of gas but sounded like it was empty. I was able to finally turn it on.