Transfer Case problems of the 2007 Jeep Commander

My story is the fdcm was updated with the p73 update at a dealership in little rock arkansas, I had to take it back twice because the service 4wd drive light came on after the update. There was no problem with the vehicle until the update. I live in alabama and now I was told by the local dealership that the transfer case is worn out. I belive they only told me that because they didn't want to work on it. I care little about trying to get something fixed that first of all I have no ldea what the problem is or whats needed to repair it other than trading in the vehicle. I have purchased 5 Jeeps in the past 20 years. This one will be the last.

After starting vehicle and shifted into drive, loud clunking noise and grinding began as the vehicle began to move forward. Several dashboard indicator including abs and stability control lit with "service 4x4 system" message. Took vehicle to Chrysler/Jeep dealership for service and to have recalls corrected, including manufacturer recall n23 (NHTSA recall number: 13v-175) regarding 'unintentionally cause the transfer case to shift into the neutral position without input from the driver. ' first available date for service was 7-15-15. Dealership service department informed me that the transfer case control module (Chrysler part no. 56044129ap) was corrupt/needed to be replaced and that vehicle was unsafe to drive. N23 recall still shows under my VIN as incomplete. Part was ordered by parts department at dealership at time of initial service. I waited approx. 4 weeks for the Chrysler dealership to obtain the part. After multiple phone calls, I was informed that they received a shipment of the parts, but that there were customers ahead of me waiting on same part. I filed a formal complaint with Chrysler and was given a case number and manager. I inquired with the case manager as to why the part is backordered and if the part has malfunctioned on multiple vehicles, then will this be a safety recall issue related to the n-23/13v-175 recall. After several phone conversations, case manager was unable to provide any useful information about the backorder, stating that backorder is due to "the part is not readily available. " the case manager advised that a rush was placed on the part and would be delivered on 8-27-15. The part was not delivered on 8-27-15 after contacting the dealership. 3 calls to and messages left for the case manger without reply. The dealership finally has the part as of 8-31-15 and scheduled for service. More than 6 weeks after the initial service.

At the south padre island I got stuck in the middle of no where do to my 4x4 transfer case not engaging on low gear. I checked the internet and found out that a lot of people are having this issue do to an update by the dealer n23 to Jeep Commanders, before this update my Commander always worked perfectly. I got concerned do to having my family with me, wife and two children 9 and 11. I am going tomorrow to the Jeep car dealer to fix this issue.

The contact owns a 2007 Jeep Commander. The contact stated that while driving at various speeds, the interior lights flashed and the vehicle would shift into neutral independently. The contact also mentioned that there was an abnormal noise coming from under the vehicle and failed to accelerate. The vehicle was taken to the dealer, who diagnosed that the transfer case failed. The contact stated that the VIN was not included in NHTSA campaign number: 13v175000 (electrical system , power train). The manufacturer was made aware of the failure. The approximate failure mileage was 200,000.

The contact owns a 2007 Jeep Commander 4x4. The contact stated that while driving approximately 65 mph, the 4wd warning indicator illuminated intermittently as the transmission failed to operate in 4wd. The failure occurred after the vehicle was repaired under the recall associated with NHTSA campaign id number 13v175000 (electrical system , power train). The vehicle was taken to the dealer where the transfer case actuator was replaced at the owner's expense. The manufacturer was notified of the problem. The approximate failure mileage was 55,000.

I took my 2007 Jeep Commander to get a n23 recall done on it. Without checking anything before I drove off the lot after they did the update, I tried my 4lo drive out and would not work a few weeks later. I advised the Jeep dealership of the problem but they said had nothing to do with the recall. As I looked further into my situation im not the only person to experience this issue with this exact recall. I had Jeep take it back in to look over the recall. They had my vehicle for 2 days to tell me that its my transfer case actuator that has gone out. As I advised that the paperwork I gave to them reguarding this recall is in reguards to my transfer case actuator electrical failure. But they insist its now up to me to pay and fix this myself. So now im stuck having to fork out money to replace a part thats not communicating with the recall that was sent to me in the first place plus a diagnostics fee for taking my Jeep back. Something that was supposed to help my Jeep has made it worse and to top it off I've got nothing but horrible customer service for the dealership and also Chrysler customer service. I have a paper in front of my face that shows why they are having a recall due to the transfer case actuator but somehow not the dealership or Chrysler cant find such thing. I told them to get on the internet and was informed that everything you see on the internet is not true. Thats when I had enough. How dare them say that when chryslers name is on the top left of the recall. I feel now that I was let down by the dealership and Chrysler and have no where to turn to help me get this problem fixed without paying out of my pocket.

The contact owns a 2007 Jeep Commander 4x4. While driving various speeds, the vehicle did not shift out of fourth gear and all of the warning indicators illuminated. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the transfer case failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was later taken back to the dealer for the same failure where the diagnosis was unknown. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.