general problems of the 2000 Jeep Grand Cherokee - part 1

105 problems related to seats have been reported for the 2000 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2000 Jeep Grand Cherokee based on all problems reported for the 2000 Grand Cherokee.

1 Seats problem

Failure Date: 10/15/2021

Drivers front seat has come loose from the bottom and is now wobbly, uncomfortable to sit on it and appears dangerous to drive as its not secure. There are lots of complaints about this happening to others on the internet.

2 Seats problem

Failure Date: 11/01/2019

The contact owns a 2000 Jeep Grand Cherokee. The contact stated that the driver's side seat burnt her legs while wearing jeans. The contact sustained 2nd degree burns however medical attention was provided. There were no warning indicator lights illuminated. The contact called the local dealer where informed there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was notified however, no further assistance was provided. The approximate failure mileage was 165,000.

3 Seats problem

Failure Date: 01/28/2019

Seat began rocking laterally when cornering. Inspection indicated all seat parts were firmly attached. Entering a parked vehicle on a cold evening, the seat rotated to the right and backward slightly. Since then the seat will not adjust fore/aft on its rails nor am I able to bring the seat into its original upright position. I receive a warning that the seatbelt is not buckled even though the belt is firmly buckled. The vehicle has never been in an accident.

4 Seats problem

Failure Date: 02/15/2018

Car's instrument panel went wild w hen I started the car. Every warning light came on and stayed on. Gauges worked immediately after starting the car, but slowly lost power to keep them on, and they went to the "key off" position. Nothing on the drivers armrest worked, no seat auto positioner, no window open, shut, or lock. Information panel overhead went dead (blank).

5 Seats problem

Failure Date: 01/09/2018

January 9 2018, the heated seat in my newly purchased Jeep burnt me so badly that 6 weeks later I still havent healed completely. I do have a photos of injured area and it's current condition is last pic. These seats need recalled, it could have been even word-for-word child or old person with thin skin, it was so painful to shower, sit, or much less move during this healing .

6 Seats problem

Failure Date: 06/01/2017

Driver seat floor bracket cracked for the second time in four years. Seat is unstable anytime.

7 Seats problem

Failure Date: 08/06/2016

The contact owns a 2000 Jeep Grand Cherokee. While driving, the driver seat fractured and relocated to the rear of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the seat track fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 110,000.

8 Seats problem

Failure Date: 05/02/2016

Drivers seat bottom , welds broke , cracked frame . Drivers seat bottom seems to become very unstable and seems to rock back and forth . Also tilts side too side when cornering .

9 Seats problem

Failure Date: 10/19/2015

I have read that !any people have the same driver's seat issue. The holes for the bolts has been shredded completely and the dealership tried to charge $3,500 to repair it. It's a defect that should be fixed for free. It under the seat, how can the owner destroy that. 2) the head light covers gets this discoloration or grime on the inside decreasing the brightness by 45% at night, this didn't happen in my bronco. I called Chrysler and they said the recall # listed online didn't match the format of the numbers in their system to do research. What? this is ridiculous, fix your recalls Chrysler!!!.

10 Seats problem

Failure Date: 03/19/2015

As I was getting off my vehicle I heard a pop coming from around my seat. I did not know what it was and did not make much of it until the next time I sat on the seat. Upon entering and seating on the driver's seat I noticed that the seat was not even as it had been in the day before. I got off the vehicle and the front right corner of the driver's seat had dropped and the seat was leaning down toward this corner. After I inspected under the seat I determined that this was due to the front, right bracket connecting the seat to the track breaking off the track. Now the seat is only supported by three brackets. I feel that this should not have happened to my vehicle given its age, mileage and my height and weight. I thick that this potential very unsafe in the event of an accident.

11 Seats problem

Failure Date: 01/07/2015

Bought this automobile used. A couple of days later we noticed the drivers seat track had separated in two places on each side of the seat. The seat was literally being held to the track with bailing wire that the previous owner had rigged. We removed the wire and used a cushion spring to hold the seat to the track. Note: the metal brackets on both sides of the seat had simply fatigued and split in two. I called our local Jeep/Chrysler dealer and he gave me the national number for Jeep customer service. After speaking with the rep, nothing could be done since there had not been a recall notice on this item. I checked the internet and found that this was a common complaint for this year of Grand Cherokee. I feel very strongly that this condition is very dangerous and Chrysler/Jeep should recall the drivers side seat track for these years (1999-2004) Grand Cherokee.

12 Seats problem

Failure Date: 01/01/2015

Tl- the contact owns a 2000 Jeep Grand Cherokee. The contact stated that while driving at various speeds the vehicle would suddenly shut off. The vehicle was taken to the dealer who diagnosed that the cam and crank sensors were faulty. The sensors were replaced but the vehicle continued to experience the failure. The contact indicated that the vehicle would also stall due to the main computer overheating. The vehicle was taken to the dealer who replaced the screws to the computer. No further information was available. In addition the front driver side seat rails malfunctioned causing the seat to move while operating the vehicle. The failure was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 196,000. Jft.

13 Seats problem

Failure Date: 05/09/2014

As I sat at a stop light it turned green I accelerated and ad I did the bracket on my front driver seat seperated from the framework of the seat causing me to fall backwards unable to see the roadway mirrors or properly accelerate or brake as any driver should be able to causing me to lose temporary control of the vehicle. I however reganied control and was able to pull over to the shoulder but was unable to drive until a repair was done.

14 Seats problem

Failure Date: 08/28/2013

The contact owns a 2000 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the front driver side seat fractured without warning. The vehicle was taken to an independent mechanic, where it was diagnosed that the seat needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 2,013.

15 Seats problem

Failure Date: 05/14/2013

The front seat bracket has broken along with many others. This issue needs to be recalled before there is a fatality.

16 Seats problem

Failure Date: 12/18/2012

Tl-the contact owns a 2000 Jeep Grand Cherokee. The contact stated that the driver's side seat connection was fractured. The contact discovered the failure once he sat in the seat and discovered a portion of metal was fractured. The vehicle was not taken to the dealer. The manufacturer was not notified. The failure mileage was 153,000. Kmj.

17 Seats problem

Failure Date: 01/03/2012

The right fwd seat track mount has broken its welds. The demographics of my family are all normal weight 195 and under and the vehicle is used mainly for on road trips and barely ever travels off road. During a internet search for a replacement seat track that yeilded no results and a dealer visit with a quote of 400 dollar fix. I have lost any respect for the manufacturer that seems to cut corners where they can put the general public in danger by the use of their product.

18 Seats problem

Failure Date: 12/15/2011

Tl- the contact owns a 2000 Jeep Grand Cherokee. While parked the contact noticed the front driver side seat began to wobble from side to side and from front to back. The vehicle was taken to the dealer for diagnostic. The technician stated the seat frame would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 150,000. Da.

19 Seats problem

Failure Date: 11/01/2011

The frame on the drivers seat on my 2000 Jeep Grand Cherokee snapped in half which needs replace or welded. . I feel it is unsafe to drive.

20 Seats problem

Failure Date: 07/15/2011

The drivers side seat brackets that hold the seat in place have given way. The seat now rocks side to side & front to back. It needs some serious repair. This is not something that should happen due to normal wear and tear, but it did. I hope nothing worse happens to the seat as I try to find some way to repair it. Almost 3,000 people on one website alone have reported having problems with the drivers side seat brackets on Jeep Grand Cherokees. . Read more...

21 Seats problem

Failure Date: 07/13/2011

While driving my Jeep Grand Cherokee the drivers front seat began to rock. When I got home I checked the seat and found that the metal frame had cracked in three places. I did some temporary repairs which did not last very long. I then did some research and found that many other Jeep owners had the same problem. This problem is a safety hazard, and is a dangerous. Any help you could give me with this problem would be appreciated. I feel that Chrysler should do a recall for this problem.

22 Seats problem

Failure Date: 07/12/2011

Driver's seat frame is broken, not due to abuse or any use outside of normal use.

23 Seats problem

Failure Date: 05/18/2011

Driver's seat mounting bracket broke on front left side causing seat to wobble.

24 Seats problem

Failure Date: 04/17/2011

The contact owns a 2000 Jeep Grand Cherokee. The contact was driving 25 mph when the front driver seat bracket fractured. The contact referenced numerous complaints found online regarding the driver side seat bracket for his year, make and model. The manufacturer was not contacted nor was the vehicle taken to the dealer for diagnostic testing or repairs. The failure mileage was 215,000.

25 Seats problem

Failure Date: 03/18/2011

Front driver's side seat frame has cracked and is now completely separated from the floorboard. I have had it repaired once already by welding the seat back together. Clearly, with the number of complaints about this exact problem on the internet, there is in issue.

26 Seats problem

Failure Date: 01/16/2011

Front driver seat bracket (left side) has broken, and the back of the seat, right side is broken which makes the seat lean to the right. Tried to weld and now the front part of the bracket has completely broken off.

27 Seats problem

Failure Date: 12/12/2010

Own a 2000 Jeep Grand Cherokee lareado and front drivers seat carriage has broken due to a poor design. Started squeaking and poorly built metal frame will crack and come loose from foundation leaving you looking at the overhead while taking off from a green light. Very dangerous! does someone need to die before Jeep notices this is a factory problem and issue a recall for this potentially life and death issue?.

28 Seats problem

Failure Date: 11/16/2010

The contact owns a 2000 Jeep Grand Cherokee. The contact was sitting in the vehicle when he heard a noise in the drivers seat. When he started driving, the seat began wobbling out of control. When he inspected it, he noticed two cracks in the seat frame. The vehicle was not repaired. The contact called the dealer and was told that they had to repair the entire frame. The manufacturer was not been notified. The current and failure mileages were approximately 150,000.

29 Seats problem

Failure Date: 11/01/2010

Drivers seat apparently cracks, starts squeaking, wobbles and then breaks. I have taken it to be welded three times now and each time it lasts from a couple of months to a couple of years before the problem occurs again. It has now broken for the forth time. Electric seat motor also fails to lift the seat under its own power without helping by pulling the seat forward while selecting the seat forward position on the seat motor control.

30 Seats problem

Failure Date: 11/01/2010

Without any prior signs, the frame on the underside of the front seat my 2000 Jeep Grand Cherokee broke. It appears that the metal near the bolt was weak and simply snapped. After searching online, it appears that this is a common problem. Fortunately I haven't had the problem with the seat turning into a rocking chair yet but I fear that it is inevitable. This vehicle has less than 50,000 miles on it and has never been used for anything more than normal everyday driving. I find it disgusting that the manufacturer has not done a recall on an issue that ranges for a number of model years and is instead forcing us to pay to make our cars minimally safe. When you purchase a car, you don't expect the metal in it to just break!.

31 Seats problem

Failure Date: 10/19/2010

The contact owns a 2000 Jeep Grand Cherokee. The contact stated while driving under normal conditions, the driver side seat frame fractured. The contact stated that the seat would feel loose for some time before fracturing. The vehicle was not inspected or repaired. The failure and current mileage was 130,000. Updated 01/13/lj the consumer believed the failure was due solely due to inadequate material used in the manufacturing of the seat frame and mount assemblies. The consumer was informed the mount was no longer available from Chrysler. Updated 01/25/11.

32 Seats problem

Failure Date: 10/17/2010

About six months ago, I heard a snap and felt the right side of my driver's seat in my 2000 Jeep Grand Cherokee laredo become loose and wobble. Today, 10/17/ 2010, as I exited my Jeep I heard another snap and discovered that the bolts connecting my seat to the vehicle had broken. The seat is completely disconnected from the vehicle. I weigh 185 lbs and have been the owner of the vehicle since August 2004. The safety issue has not yet been repaired. If there were an accident, it is possible that I along with the seat could be ejected from the vehicle.

33 Seats problem

Failure Date: 10/01/2010

The metal frame holding the driver's seat in place broke in two places.

34 Seats problem

Failure Date: 09/20/2010

The bracket of my seat frame that hold on my seat of my Grand Cherokee laredo 2000 broke, all three of them are broken, I felt something off with the seat but never saw anything, and today the seat got out of place completely almost causing me to get into an accident, I check on the internet and there's a lot of people with the same exact problem. This is a safety concern!!.

35 Seats problem

Failure Date: 09/11/2010

The driver's side front seat has a rail on the top left side where the bolt will break through the rail causing the driver to loose control of the vehicle, injure themselves and others in and out of the vehicle. I have only experienced the squeaky sounds that happen just before the break. I did a search for complaints on several websites and found at least 1500 complaints on the this subject, per website. Why are we waiting for a death or injury for the dealer to fix this problem?? this problem has the potential to do so!! from the investigating I have done no one could have caused the problem but the manufacturer itself. The solution to this problem is to replace the defective rail. I will not do this at my own cost. I would encourage others to complain here and Chrysler corporate.


Other Seats related problems of the 2000 Jeep Grand Cherokee


Safety Ratings of Grand Cherokee Cars
Fuel Economy of Grand Cherokee Vehicles
Grand Cherokee Service Bulletins
Grand Cherokee Safety Recalls
Grand Cherokee Defect Investigations