Front Seat Heater/cooler problems of the 2002 Jeep Grand Cherokee

The driver side seat heater gets so hot or feels like it's burning my legs. . I can only use it on low to prevent burns. . The passenger side does not work at all. (recall #09v117000) if the passenger side door is open, I cannot lock the doors, or put the windows up until it is shut. (recall #01v288000) . . Periodically when I start the Jeep the air bag light will stay on. . I have to pull over, turn the vehicle off, and repeat the process until it goes back off. (recall #12v527000).

The contact owns a 2002 Jeep Grand Cherokee limited. The contact was driving 25 mph when the heated seat warmer independently activated. The failure was recurring. The vehicle was not taken to the dealer for inspection of the failure or repairs. The manufacture was contacted about the failure. The failure mileage was 65,252 and the current mileage was 65,276.

I own a 2002 Jeep Grand Cherokee overland. Recently, I have had problems with my drivers side heated seat. Yesterday, it got extremely hot so I shut if off for fear of a fire or being burnt, and today it is not working at all. Because of this, I am also concerned about the safety of the passenger heated seat. I found out from a dealer that there is a recall on this particular issue, but my VIN number is not covered. I called Chrysler customer care to discuss this, and they said they were unable to help. I feel this is a known issue and my vehicle is displaying the exact symptoms covered in this recall, yet for some unexplainable vehicle it has been excluded. The following is text from the recall: summary: Chrysler is recalling 102,354 m/y 2001-2004 Jeep Grand Cherokee vehicles with heated seats and with Chrysler recall no. 06v-197 completed (03-04 m/y) or seat heater elements service replacement (01-02 my). The front seat electric heater elements could overheat. Consequence: overheating could potentially cause a fire or injury. Remedy: dealers will replace the front seat heater elements free of charge. The manufacturer has not yet provided an owner notification schedule. Owners may contact Chrysler at 1-800-853-1403.

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that while driving 65 mph, smoke was smelled inside the cabin. The vehicle was moved to the shoulder where it was noticed that smoke was coming from the front driver seat. The contact deactivated the seat warmer and drove the vehicle home. The dealer was contacted and informed the contact that the vehicle was not included in NHTSA campaign I. D. 09v117000 (seats). The vehicle was not repaired. The failure mileage was 157,000.

Tl - the contact owns a 2002 Jeep Grand Cherokee. The contact stated that the driver seat heating element over heated causing a hole to burn through the seat and the drivers jackets. The driver sustained a minor burn as a result of the failure. The vehicle was taken to the dealer. The technician diagnosed that seat heater was found to be burnt and needed to be replaced. The manufacturer was made aware of the failure who sent an engineer to inspect the vehicle. The engineer failed to find a manufacturer defect and stated that the vehicle was not included in recall NHTSA campaign number: 09v117000 (seats). The vehicle was not repaired. The failure mileage was 126,881 and the current mileage was 132,000. Pm.

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the seat became burned because the heating element had a shortage and overheated. The contact sustained burns to the leg. The dealer did not offer any assistance, stating that the vehicle was not included in NHTSA campaign id number: 09v117000 (seats:front assembly:seat heater/cooler). The manufacturer was made aware of the failure. No repairs were performed. The current mileage was 74,000 and the approximate failure mileage was 73,800. Updated 11/18/lj.

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the driver and passenger heated electric seats were overheating abnormally. The vehicle was taken to the dealer who diagnosed that both of the front seat heating elements would need to be replaced. The manufacturer was contacted who offered no assistance. The vehicle was not repaired. The failure and current mileage was 86,480. Updated 05/04/11 the consumer stated t he seat became very hot and then stopped working altogether. Updated 05/09/11.

The heated seat on my 2002 Jeep Grand Cherokee overland overheated and burned my legs. I now leave the heated seat turned off. I took the car to the Jeep dealer and they stated it needs a new seat heater assembly and will cost $800. 00. I cannot afford to pay that much so I did not have it replaced. I saw a recall notice on the NHTSA web site and discussed this with the Jeep dealer. The Jeep dealer stated that my Jeep is not covered in the recall.

The contact owns a 2002 Jeep Grand Cherokee. While parked, the contact noticed the heating function was not working within the front driver's side seat. The contact disassembled the seat and noticed that the wires within the seat were melted. The vehicle was not taken to the dealer for diagnostics or repairs. The contact referenced NHTSA campaign id number: 09v117000 (seats:front assembly:seat heater/cooler) but was advised by the manufacturer that the VIN was not included in the recall. The approximate failure mileage was 48,000.

The contact owns a 2002 Jeep Grand Cherokee. The heated seats on the driver-side burned his leg after being turned on. The vehicle was taken to the dealer for inspection. He was advised that his vehicle was excluded from recall NHTSA # 09v117000 (seats:front assembly:seat heater/cooler). The failure mileage was 71,150.

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the driver side heated seat stopped working. The failure was caused by a faulty wire. The contact viewed recall number 09v117000, seats front assembly seat heater/cooler; however, he was advised that his VIN was not related although the failure was identical. The contact is concerned about the risk since someone could have been seriously injured. The failure mileage was 150,200. Updated 02/19/10 the consumer stated the seats started to smoke prior to the failure. Updated 05/05/10.

The contact owns a 2002 Jeep Grand Cherokee limited. The driver-side heated seat was inoperable. He then removed the driver seat and noticed that a hole was burned into the cushion. His model year was excluded from recall # 06v197000 (seats:front assembly:seat heater/cooler), so he was ineligible for a free remedy. The current and failure mileages were 76,000.

The contact owns a 2002 Jeep Grand Cherokee limited. The driver side heat activated seat would become too hot when turned on the high level. Also the passenger side seat heater failed. He would only be able to adjust the heater to low which he noticed no problems with to-date. He took the vehicle to the dealership and was told that failure was common for his model type. . He referenced recall 09v117000(seats:front assembly:seat heater/cooler), but the manufacturer told him that his vehicle was not included. The vehicle had not been repaired to-date. The current mileage was 67,452. The failure mileage was approximately 60,000.

The contact owns a 2002 grand Jeep cherokee. The driver-side heated seats burnt his legs. He took his vehicle to the dealer and was advised that his vehicle was excluded from recall # 09v117000 (seats:front assembly:seat heater/cooler). He then called the Jeep manufacturer, but was not provided with any assistance. The failure mileage was 60,000. Updated 01/12/10 updated 01/14/10.

The contact owns a 2002 Jeep Grand Cherokee. While driving at an unknown speed, the seat frame spontaneously failed and allowed the seat to suddenly retract backwards. The failure increased the risk of a crash. The dealer stated that the entire seat frame needed to be replaced at the cost of over $400. He is in the process of having the seats repaired. Secondly, the power windows worked intermittently. The dealer replaced the window regulators. Thirdly, he noticed that fluid from the heater coil leaked into the front passenger side of the vehicle. The manufacturer would not assume any responsibility for the repair because the vehicle exceeded the warranty. The failure and current mileages were 94,000.

As the purchaser of pre-owned 2002 Jeep gc limited, have experienced front seats heater elements shorting and failure.

The seat heater in my '02 Jeep grand cherkoo overland stopped working. I peeled back the leather covering to discover a wire connecting 2 heating elements had shorted out where it is pinched by a spring tension rod and significantly burnt the seat cushion and melted part of the leather.

The contact owns a 2002 Jeep Grand Cherokee. The drivers seat heating unit was repaired twice under warranty because it did not function properly. On one occasion the seats became incredibly hot. The vehicle was taken to the dealer, and a technician stated that he would have to pay $700. 00 to replace the seat because the warranty expired. The manufacturer was contacted in reference to recall # 09v117000 (seats:front assembly:seat heater/cooler). Since his vehicle identification number was excluded from the recall, he was ineligible for a free remedy. No repairs were made. The current mileage was 100,095. The failure mileage was approximately 65,000.

On January 3, 2007, minutes after turning on the passenger side heated seat, it got extremely hot and was unable to be sat on, it produced smoke, and a burning smell was observed. I believe this could have been a fire had it not been turned off quickly. My son was in the passenger seat and he raised his butt from the seat screaming about the heat. I immediately turned the heater off, pulled over, he jumped out of the vehicle, and we waited for some time for the seat to cool down before proceeding onward to school. I am afraid to allow anyone to sit in that seat until it is properly repaired.

Heated seats get way to hot they burn your legs and then short out and burn the foam in the seat which could cause a fire.

: the contact stated the passenger seat overheated. The occurrence did not cause a fire. The vehicle had not been to a service dealer. Updated 12/28/2006 - the consumer vehicle was not included in the heated seat recall. The consumer feels that the 2002 models should be included because they have the same parts.

: the contact stated the driver's side heated seat became so hot that it felt like the seat burned the contact's leg. Initially the seat became very hot intermittently. A week prior to complete failure, the seat became extremely hot every day. The seat's heat function stopped working. The contact did not have a physical burn. There was a NHTSA recall, # 06v197000, regarding the seats: front assembly: seat heater/cooler. The vehicle was not included in the recall due to the VIN. Updated 11/21/06.

Seconds after turning on the driver side heated seat, it got extremely hot and was unable to be sat on, it produced smoke, and a burning smell was observed. The heating element has not worked since. I believe this could have been a fire had it not been turned off quickly.

: the contact stated the vehicle has a dual heating/cooling system. The passenger side was putting out cold air and the driver side heated seat did not work. The dealership determined a part in the heater needed to be replaced.

2002 heated seats problem. Extremely hot. Had to get out of car to avoid burning my legs. Seats no longer heat. I guess the elements / sensors or ? no longer work or burned themselves out. Chrysler-Jeep says my vehicle is not covered in the announced (on tv and radio) recall of 2003 and 2004 Jeep Grand Cherokee suvs. I do not understand. It is the same hazard. Dealer told me to wait for a recall notice.

Engine light came on my Jeep I took it to the dealership and they informed me the light is from a malfunction with the gas cap seal. Also the heater and a/c don't work and I had them look into it they said the main device inside the dash was malfunctioning and want to charge me over $850. Also my seat heaters don;t work anymore and again they said the heating pad failed. They refuse to repair the malfunctioning parts stating it's not cover in the warranty that ended 1 and a 1/2 month ago.

I have heated seat in my 2002 Jeep gr. Ch. Lim. That has had to be disconnected, as it heats on it's own, without the power turned on. Also, the a/c turns on by itself, as well.

The front heated leather passenger seat of my vehicle got so hot that it seriously burned my daughter who is a paraplegic. She sustained third degree burns to her buttocks and to her foot which was resting on the seat. She has undergone multiple surgeries to include skin grafts and she has had multiple admissions to the hospital.

The contact owns a 2002 Jeep Grand Cherokee laredo. The contact stated that the driver and passenger side heated seats would overheat and burn the back of the seat occupants legs. The vehicle was taken to the dealer who stated that the vehicle did not fall under NHTSA campaign id number: 09v117000 (seats: front assembly: seat heater/cooler). The manufacturer was not contacted and the vehicle was not repaired. The failure mileage was 0 and the current mileage was 103,000.

Purchased November 2001, had two recalls for fuel system within two months, dealer told me there was previous recall fixed before I purchased. Engine safety warning light has come on and stayed on several days on seven (7) separate occasions. Dealer claims not to worry cannot figure out why. Plus seat heater went out and had to be replaced, interior heater stopped working except defrost. I believe they are all related and is why the engine safety warning light keeps coming on. Also to note--vehicle sways back and forth over small bumps, like riding a small boat in rough water.

2002 Jeep Grand Cherokee. Complaint concerning Chrysler safety recall- heated seat elements the consumer stated both front seat heater elements were replaced after the drivers seat stopped working. The dealer refused to repair the vehicle free of charge, because the consumer's vehicle was not included in the recall. When the consumer went to another repair facility, they discovered the drivers component was charred.