general problems of the 2002 Jeep Grand Cherokee

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the vent controls failed to work upon using the button to turn on the heat. The contact stated that the vents blew cold air repeatedly. The vehicle was taken to a repair shop who diagnosed that the recirculation door assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that she received NHTSA recall campaign number: 12v527000 (air bags) over a year ago. The dealer was notified several times but the parts were not available which she considered to be a major safety issue especially since her air bag warning lamp was illuminated. The manufacturer was made aware of the problem. The vehicle was not repaired. The failure mileage was 86,000. The current mileage was 91,000. The transmission, windows, fan relay switch, and emergency brake. Also, the radiator was leaking and all of the shocks for the tail gate lift, failed. Updated 02/24/14 updated 3/12/cn.

I as well as many other people am having problems with my power windows cords and regulators breaking I have put over $400 in one window and now have 2 more broken. Chrysler states first that because I am the 4th owner they cannot help me, then states that because of my cars year (2002) and mileage (126k) they cannot help me.

2002 Jeep Grand Cherokee limited. May 2010 front passenger side window fell down while driving. March 2011 back driver side window fell down while driving with my 4 year old daughter on that side. Went to dealer said it would cost $800 to fix both windows. The way it sounds this is happening alot. It needs to be recalled. Had to drive 30 minutes in 20 degree weather home with daughter in car. Something things to happen ASAP. To much money to be spending ever 6 months to a year.

Electrical system:wiring:interior/under dash. Nhtsa campaign id number : 01v288000 my 2002 Jeep Grand Cherokee is having electrical issues of this nature. Car lost directionals and heater/defroster, brake lights on highway. All electrical related.

I don't understand how the NHTSA can ignore the problem with the hvac blend door assembly unit on the wj Jeeps. How can having no heat and no defroster not be a safety issue. I live in maine and can not afford the estimated $1200 repair to fix this widely known defect. Try driving in 15 degree whether with snow on the roads and no defroster. Guess what happens? your breath causes the windows to fog hence to the point on no visibility. I slid off the road after hitting a snow bank on the side because I could not see and was trying to scrape the quarter inch on frost on my window off. This is ridiculous Chrysler needs to do something.

Climate control system blend door failure.

Visibility-defrost.

2002 Jeep Grand Cherokee, laredo, 4x4 I noticed that the vehicles hvac is not functioning correctly. This causes sometimes obstructed views in passenger side compartment . This occurs everyday when vehicle is running I'm currently in the process of repairing this defect myself.

The heater on my 2002 Jeep Grand Cherokee blows cold air on the drivers side.

Passenger and driver side power window actuators have failed. The passenger side failed first and was covered by an extended warranty. A few months later the driver side failed. Vehicle is only 6 years old.

Hvac blend door breakage leading to expensive dashboard removal for part replacement. Online forums suggest this is a very common problem. Jeep Grand Cherokee laredo 2002.

I own a 2002 Jeep Grand Cherokee limited v8. Since I have owned the vehicle I have been battling with no heat. There is a problem with the blend door that comes with the dual module heating and cooling system. I sell homes and people do not get loans if there is no heat in the house. It is considered uninhibitedly. What do I say to my 2 year old when they want to be warm while driving anywhere in the cold months. Their are to many people with the same problem with the same vehicles. A recall is mandatory.

The blend doors stop operating correctly and there is no heat and no control of the air on the passenger side of the dash. Dash needs to be removed to replace blend doors and mechanisms.

Have a 2002 overland Jeep and the heat has gone out on it for a second time. Very expensive to keep fixing and was told this is common for this vehicle.

I own a 02 Jeep Grand Cherokee limited. First it started off with only hot air on my drivers side and freezing cold air on my passenger side, now its just cold all around. I took the car to the dealership and they said its a problem with the blend door system and it would cost over 1000 dollars to fix. When I looked online to find a quick fix for the problem I learned there are thousands of people with the same problem. This should be deemed a manufactures defect.

Front driver side window went down and was covered under warranty. Now all three remaining windows are down. All three went within the same month. This is obviously a factory defective problem and very expensive. Chrysler should recall and cover this issue at their expense.

Blend door actuator failure, safety issue!! no visibility!!! no heat on passenger side.

I was getting ready to go to work. It was cold and I needed to turn on the heat. I turned the heat on and all I got was cold air, the entire 30 miles that it takes for me to get to work. Took it to the dealership and they told me that it was my blend doors and that it would cost $1500.

2002 Jeep Grand Cherokee blend door actuator broken and defrosted is now disabled I can not see.

My 2002 Grand Cherokee suddenly has no heat. The defroster works randomly and sometimes shuts down only blowing cold, outside air causing the window to fog up with no warning. After researching this issue online there are thousands of complaints about this, the dealer fix is to take off the dash ($1000+ in labor) to fix a $20 part. There are parts available online to do the fix yourself for $100. Seems to me that not only does Jeep know there is a factory default with their Jeeps, they rip people off by charging exorbitant amounts of $$ to fix something simple. I searched through your database and there are pages and pages of complaints for the same issue. At this point I am going to fix it myself because I cant go through the winter without heat, but im sure as heck not going to take it to the dealer and get charged $2500. And im definitely never buying another gm car again.

Blend door failure on '02 Grand Cherokee.

Blend and recirculation door failures in hvac unit. Failure is extremely common, and costs over $1,000 in repairs.

Two years ago my passenger side heat stop working. When I took it to the dealer, they stated that it was not cover by any warranty and it would cost $1500. 00 to repair. So the put tape over those vents and only had the driver side working. Last may my driver side stop blowing hot air also. Took back to the dealer, guess what it will cost $1200. 00. I'm tried of this, Jeep should have a recall!.

Today while driving my 2002 Jeep Grand Cherokee overland, the heater stopped sending warm air to the driverside defroster and heat outlets (has dual zone controls). I suspected it was a problem with the "flow doors" which control the amount of warm air to enter the passenger cabin. Upon researching the problem on the internet, it appears this is an identified defect affecting many Jeep Grand Cherokee owners. The problem is apparently not correctable without replacing the "flow doors" and door actuators. I called the local dealership and they acknowledge it is a known problem and have received a technical service bulletin on the issue. Estimated repair cost is $1100 plus. My opinion is that since it is a known manufacturing defect, it should be covered through a recall and at no expense to the owner. Also the fix provided by Chrysler dealership is known to fail prematurely after short period of operation.

$40k Jeep Grand Cherokee limited 50k miles heater / temperature failure in responding to any settings dealer estimate for repair @$1,500. 00 repair with same part as previously malfunctioned. 30 day warranty only not repaired unacceptable terms.

2002 Grand Cherokee dual climate control lost heat in both zones. The consumer stated the problem was due to the weak blend and recirculation doors in the hvac system. The doors are turned by a motor attached to the bottom of the door at the end of a hinge shaft. The motor stops turning when there is enough physical resistance from the door stopping against its housing. This puts stress on the shaft/door junction and over time strips the shaft so that it spins almost independently of the door. The motor then experiences little resistance and keeps turning.

In the fall of 2006, the heat in my 2002 Jeep Grand Cherokee stopped working. I did some online research and this problem was so common that I easily found plenty of people with the exact same problem that were able to self-diagnose the problem using the Jeeps internal computer to output the system faults. Using the same method to enter the azc self-diagnostic mode, the climate control display outputted the system fault codes 52-54-56. Since most of the consumers I've run into with this problem get that exact code, or have had the same problem diagnosed by a Jeep dealership service department, I already know that it will cost anywhere from $1000+ to be repaired, the majority of it being labor as the entire instrument panel assembly has to be removed. To address this problem, daimler-Chrysler released TSB 2400104 - new hvac sub-assembly replaces blend or recirc door components. Each new sub-assembly consists of several individual components. The new sub-assemblies improve component reliability. It is recommended that the respective sub-assembly be installed if a blend air door(s), a recirculation door, a door link, or a sub-assembly housing requires replacement. These new parts cost less than $200 according to the bulletin, but I find it hard to believe that daimler-Chrysler expects their customers to pick up the tab on a design flaw. Especially a design flaw that is so labor intensive that even though the parts are less than $200, the final bill will be more than $1,000. A job so consuming that it wouldn't be wise to have it serviced by anything but a Jeep service technician. Not to mention some repair shops wont even take on the job due to the time and possible accountability of such a project. To make a vehicle where the heat does not work correctly is unacceptable and most likely dangerous. Not only because of the effects extreme cold can have on a body, but also due to the heat being used for defrosting. It cost $884. 00 to repair.

2002 Jeep gc overland. For the past 20k miles blend doors do not operate properly causing terrible frosting of interior during cold weather. Safety liability.

Jeep blend door break - visibility problem because of defroster.

I bought my 2002 Jeep Grand Cherokee used with 51,249 miles I found out after 30 days that my blend door needed to be changed out the dealer where I purchased it was kind enough to split the cost 50% my part $492. Now it has gone out again and you would have thought that it would last more than 2 years what can I do besides trade it in.

Cold air began coming from the vents side of the glove compartment when the heater was on. Dealer found the air conditioner/heater blend doors that direct the air had broken. A plastic part that directs the doors had broken. Dealer technicians said they have repaired several vehicles with this problem.