Windshield problems of the 2003 Jeep Grand Cherokee

Ten problems related to windshield have been reported for the 2003 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2003 Jeep Grand Cherokee based on all problems reported for the 2003 Grand Cherokee.

1 Windshield problem

Failure Date: 11/10/2010

Total loss of heat on the passenger side. Now the drivers side has no heat either. I live in canada and we need the heat to work or the vehicle is totally useless if you can't see out the windshield! Jeep dealers are aware of the problem, but won't fix it by recall. They expect you to pay anywhere from 800-1500 for them to fix it and a loss of your Jeep for at least 3 days. This is nuts!.

2 Windshield problem

Failure Date: 02/13/2010

Blend door failure in the hvac system leading to inadequate defrosting of front windshield impairing vision. Dealership was aware of the issue prior to failure as this is a common malfunction. Repair work was not covered under premium warranty plan.

3 Windshield problem

Failure Date: 09/01/2008

Problem with visibility, defroster, both blend doors are broken, due to a defective part, there is no heat or defrosting on this vehicle. 2003 Grand Cherokee, I can not drive in cold temps with no heat, or defrost on windshield this is a safety hazard no help from Jeep, cost to determine what repair needed $100 & then repair is over $1000 and involves removing entire dash to replace these parts. Please assist Jeep owners with this very common defect.

4 Windshield problem

Failure Date: 08/15/2008

The air control system in the 2003 Jeep Grand Cherokee is faulty and fails. They already have a fix for this known faulty system but the repair does not fix the solution, it only delays it till it breaks again. Some aftermarket companies are making lots of money off of people who are trying to fix the problem permanently. The company should make the permanent repair a recall as the system can fail at an inopportune time and can lead to accidents when the windshield can fog up and the defroster will not work. The system can also fail such that the parts can fall into the fan motor and cause it to overheat possibly causing a fire. These vehicles are frequently used by families because of their size and steps should be taken to fix this problem once and for all.

5 Windshield problem

Failure Date: 04/04/2008

While driving my 2003 Jeep Grand Cherokee, in cold conditions, I found that the ac/heater output was insufficient to keep the windshield defrosted and defogged, resulting in extremely unsafe driving conditions. The fan works, but no air comes out. I researched the problem and found that it is due to a blend-door defect, common to that model/year Jeep. The vehicle has approx. 72,000 miles on it. I can't safely drive the vehicle in cold conditions until this is fixed. This repair is estimated to be between $900 -$1200. If this is such a widespread problem with this vehicle, I find it difficult to understand why there isn't a recall by deimler-Chrysler to repair this. How many deaths will it take before this gets the true attention it deserves?.

6 Windshield problem

Failure Date: 08/15/2007

April of 2006 I purchased my 2003 Jeep Grand Cherokee overland. About 2weeks after I purchased the vehicle, I noticed that the heater was not working properly. I took the vehicle back to the dealer where they informed me that the blend doors where broken or not working properly and it would cost approximately $1000 to fix and would not be covered under the extended warranty I purchased. I had to go through the various levels of management until they finally agreed to repair the vehicle. Just over 1 year later in August of 2007, I noticed that the ability to direct air to specific vents, stopped working, now the air just blows into the dash. I have gone back to the dealer, where they told me that the problem is the recirculate door, which was suppose to be changed when the blend doors where replaced, according to their "technical service bulletin", which was not done when the blend doors where replaced. The cost to do the repair would be approximately $1000 because they have to go through the same process as when the blend doors where replaced, except this time they will replace the recirculate doors. I really didn't realize the safety issue these components posed, until I drove in a snow climate. It was impossible to defrost the windshield. I literally had to reach forward wipe the windshield every couple of minutes while driving in order to see. It was extremely unsafe. These failed components are not considered luxury features, such as ac, it's considered a safety feature. There is an unusually high level of complaints of people experiencing the very same problem with their Jeep Grand Cherokees, and Chrysler has yet to address the problem. Defrosters are a safety feature. In cold climates you cannot operate the vehicle safely without them. When is the manufacturer held responsible for faulty parts that pose a safety risk? does something have to happen? does someone have to get injured, possibly worse? the dealerships are capitalizing the consumers are hurting.

7 Windshield problem

Failure Date: 01/01/2007

Jeep Grand Cherokee 2003 defect in blend door design, broken, no heat, no defrost, is a safety issue, unable to drive vehicle safely in cold weather because no heat to defrost windshield.

8 Windshield problem

Failure Date: 09/15/2006

Cold air comes out of the heater system on any temp and/or zone setting. First started with passenger side, now both passenger and driver side blow only cold air. . . Causing visibility issues (fog/frost on the windshield), particularly during high humidity or inclement weather.

9 Windshield problem

Failure Date: 02/11/2006

The hvac system failed causing a potential safety hazard for defrosting of the front windshield. The blend doors for the dual climate control of a 2003 Jeep Grand Cherokee have failed causing the heating system to not operate at all and the a/c system to operate poorly.

10 Windshield problem

Failure Date: 03/01/2005

2003 Jeep Grand Cherokee overland suddenly the climate control system malfunctions and during rainy/snowy weather the windshield fails to defrost properly, causing an unsafe driving condition. Happening since 2005. Repaired (Jeep admits to an improperly designed original part) at my expense in 2006, malfunctioning again since 2007, needs to be repaired again.



Safety Ratings of Grand Cherokee Cars
Fuel Economy of Grand Cherokee Vehicles
Grand Cherokee Service Bulletins
Grand Cherokee Safety Recalls
Grand Cherokee Defect Investigations