55 problems related to seats have been reported for the 2004 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2004 Jeep Grand Cherokee based on all problems reported for the 2004 Grand Cherokee.
On my 2004 Jeep Grand Cherokee laredo the right front bracket on the driver seat that holds the seat to the floor broke causing the seat to become unstable. I haven't taken the Jeep to a dealer at this time.
The drivers seat back will not stay in an upright position, it gradually reclines, even while the vehicle is parked.
The contact owns a 2004 Jeep Grand Cherokee. The contact stated when getting into the driver seat, he heard the metal bracket under the seat snap. The vehicle was taken to an authorized dealership but no repairs were performed at the time of the complaint. The failure mileage was approximately 80,900. The current mileage was approximately 81,000.
Metal bracket holding driver seat to the floor has broken twice during the ownership of this vehicle. I weigh 250lbs, I'm heavy, but we're talking about metal that has completely snapped in two. Twice.
The contact owns a 2004 Jeep Grand Cherokee laredo. The contact stated that the brackets for the front driver seat track fractured. The dealer advised the vehicle could be repaired at the contact's expense. The vehicle was not included in any recalls. The vehicle was not repaired. The manufacturer would not provide any assistance. The VIN was not available. The failure and current mileages were 140,000.
1/27/10 a received in the mail a safety recall j14-heated seat elements, Chrysler group and dealership only fix the front passenger seat, and the driver seat was was not fix it was disconected awaitng for a cover seat, and as of 6/7/12 the problem is not fix, Chrysler firts calimed that the work was completed on may 2010, I told them no only one seat was fixed, they called the dealership and confirmed my story, and now they are telling me that they do not have in stock a seat cover and that I have to continue waiting, I have been waiting for more than 2 years and have been more than patient, I want Chrysler to pay me so that I can have this fix at a location that I feel confident because I do not trust Chrysler or the Chrysler dealership in randolph NJ, if I was to sell my vehicle I will loose value because one seat is not working and I have not been able to use my heated seat in more than 2 years, this is unaceptable, Chrysler group did not comply with the safety recall.
I have a 2004 Jeep Grand Cherokee that has the heated seat issue, recall j14 and called the dealership 3 weeks ago without a response. They set up an appointment for me to go in Jan. 7th to get it fixed and when I went in they never even had the parts to fix it. So they got my information and said they would call me with an eta and it has been over a week now without any contact from them. When I called today I gave them my information again and they told me only 300 parts were being shipped to the whole state on Monday and that I may or may not get it done even after that. To me, having heated seats that may explode and cause fires is a pretty big safety issue that should not take over a month (when all said and done) to fix especially living in a cold state like colorado where these seats are needed. By scheduling an appointment to fix it, then not having the parts to do it, then never calling me back to set up a new time that is completely unacceptable and well outside of a reasonable time for something as serious as this.
Driver's side seat track suffered material fatigue fracture. Seat frame is a stamped metal frame. The crack happened on the front left leg that attaches the seat to the floorboard. The seat track is stamped by a Chrysler directed supplier and shipped to jci for assembly. Suggest Chrysler to investigate seat movement (causing fatigue in the bend), material thickness and the possibility of adding a gusset (or brace) across the bottom of this bend in the track. This happened on my personal vehicle. I noticed some movement in the seat but I thought it was coming from the recline function. I was backing down a hill when it snapped causing me (the driver) to suddenly tilt backward. I was startled and the truck bumped into the mailbox at the end of the driveway causing a damaged bumper.
Seat mount bracket fails under normal use. Front seat drivers side mount bracket broke at 65k miles under light use. Looking online it seems like this is a "normal" thing causing a dangerous driving situation of driving in a "rocking chair". Jeep knows this is an issue yet there is no replacement part for upgrading an obvious inferior structural component that is integral to safe driving.
My front driver side seat of my 2004 Jeep Grand Cherokee has broken twice since I have owned it. The metal literally snapping. I have been reading sites on the internet and this appears to be an extremely common occurrence. It makes me wonder if it just breaks due to every day driving what would happen in a crash?.
Stopped at a light, when light turned green, accerated, driver seat rocked backward and felt loose. On examination front left bracket on frame had broken. This seems to be a problem this this car, searched on-line to find many people with this happening. Had it welded. About 6mos later rear bracket broke in same way. This is very dangerous to the driver, must hold on when seat moves in this way. Don't know why Jeep will not fix at there cost. They say ther is no recall. There should be one.
Driver's side seat bracket has broken. I have welded once and it has broken again. I am not a large man (about 185lbs) and feel this should not have happened under normal use. Many Jeep owners have complaints on this.
The contact owns a 2004 Jeep Grand Cherokee. The contact slightly reclined the front driver's seat and the seat frame fractured. The seat could have completely failed while driving, thus increasing the risk of a crash. The dealer stated that he would be responsible for replacing the seat frame. The repair would cost $600. The contact is in the process of having the vehicle repaired. The failure and current mileages were 109,000.
The contact owns a 2004 Jeep Grand Cherokee. While the vehicle was idling at a traffic light, the contact smelled something burning and rolled down the window. He noticed that the odor was not coming from outside of his vehicle, so he continued to drive. Approximately 30 seconds later, he felt a burning sensation on his lower back. He pulled into a parking lot and observed a hole in the driver's seat surrounded by an orange ring. There was a charred mark on his leather belt and the seat was smoking. The dealer and the manufacturer were not notified. The cause of the failure was not determined. The current and failure mileages were 66,800. Updated 04-17-09 updated 04/20/09.
Seat track for 2004 Jeep Grand Cherokee cracked, causing seat to move in a reclining fashion without the seat actually reclining.
Metal seat bracket that holds driver's seat to floor on my 2002 and my 2004 Jeep Grand Cherokees broke. Seats are now detached from the floor and rock back and forth.
Driver side seat frame cracked in multiple locations. Now acts like rocking chair while driving. No support, very unsafe.
Seat trac and frame failed on 2004 Jeep Grand Cherokee.
The contact owns a 2004 Jeep Grand Cherokee. The contact stated while exiting the vehicle, he heard a loud clanking sound. The driver's seat track was fractured and the failure occurred three times. The vehicle was taken to the dealer where the technician verified the electric seat frame needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 20,000 and the current mileage was 108,000.
2004 Jeep Grand Cherokee, the driver's seat pivot post on 3 occasions have broken. 2 of the occurrences happened while braking and 1 while leaning back to removed items from my rear packets. The 1st two were repaired via spot welds after the third I had to replace lower section of the seat.