Brake Light On problems of the 2011 Jeep Grand Cherokee

My wife complained about her brake pedal going farther down and car takes longer distance to stop. A couple times she said the brake pedal went all the way to the floor so she pumped the pedal and said she was very lucky it stopped right before she would have hit something or someone. Brake light then would come on while driving down road without even touching the brake pedal. Afraid to drive it we brought it to dealer. They ended up replacing the brake booster at my expense. We had a recall done previously on the booster because the booster would get water in it so their fix was to put a guard over the already damaged rusted booster. If tested good at that time, they washed their hands of any damaged like rust that would eventually cause severe damage and cause the booster to do this. That's like putting shingles over a bad roof that leaked and is rotted. Can you imagine the accidents that could and eventually will happen. I am sure some have happened already. The number one thing on a vehicle you do not try to short cut is brakes!!!!.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving 60 mph, the brake warning light illuminated intermittently. The vehicle was taken to an independent mechanic but the was unable to be diagnosed. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 78,000.

I just read an article in the may 2016 issue of trailer life magazine involving Ford f-150 and there brake failure issues. The exact problem happened with my Jeep. I was pulling our camper (unloaded), down the highway at a speed of 60 mph when the brake light came on and the brake pedal of my Jeep went straight to the floor. I got safely pulled over to the side of the road to check the fuid level. The master cylinder reservoir was low but not empty. I managed to get home, about 6 miles and the next day took the to Jeep dealer where they found that the brake booster had developed a vacuum leak (they said) causing complete failure of braking system. Dealer replaced brake booster, did a complete brake job, replaced all rotors and flushed system. $1350 later I was back on the road. Until I read this article I thought it was an isolated incident. Hopefully it is a coincidence.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle was repaired for NHTSA campaign number: 14v154000 (service brakes, service brakes, hydraulic), but the failure recurred. The contact stated that the brake light illuminated randomly. Upon applying the brake pedal, the vehicle veered to the right which caused the suspension to be unstable. In addition, the vent control failed to work for the heater and air conditioner. The vehicle was taken to the dealer for various repairs, but the contact continued to experience the unstable suspension. The vehicle was not repaired. The manufacturer was notified of the failure and provided no remedy. The approximate failure mileage was 19,500.

Over the past year I have experienced several problems with the braking system ranging from a brake light on the dash to having either a rock hard brake pedal or a very soft pedal. The rock hard pedal happens without warning or any brake light on the dash and the only way to get rid of it is to pump the brakes. Within the past few months I have had several instances of a soft pedal and when taken to the dealer they claim that everything is fine. Once telling me the brake light was a loose master cylinder cap. Last week as I was leaving work my brake pedal went soft and the brake light illuminated, the only brake power that I have is approximately 1" at the bottom of the pedal throw and it is all manual. I drove to the dealer and they had a tech drive my car and he diagnosed a bad brake booster. The dealer connect system was down so they said to go ahead and drive it home and they would call me with the eta on the parts. I never got that call and I had to call the dealer only to find out that the booster is on a national backorder with no eta. I then called Chrysler and filed a claim/case with them. The vehicle is not safe to drive and I have expressed this with every person that I have talked to from the dealer to the reps at Chrysler. No one is concerned that the vehicle no safe to drive, I was just told that they would keep in contact with me every 4-5 days. I have repeatedly asked for a loaner but the reps at Chrysler just tell me that if I want one it would be out of my pocket and it's not their responsibility to provide loaners. Today I got confirmation that the booster would be at the dealer on Monday however the booster "installation kit" is back ordered with no eta. This is my only means of transportation to and from work and I have a job that requires me to be in various locations and it is not safe to drive this vehicle to my job.

The contact owns a 2011 Jeep Grand Cherokee 4x4. The contact stated that the brake warning lights illuminated. The vehicle was taken to the manufacture for a diagnostic test. The mechanic stated that there was air leaking by the brake booster and causing the malfunction of the brakes. As a result, the entire brake assembly would need to be repaired. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 43,000. The current failure mileage was 44,000. The VIN was not available.

I am the second owner of a 2011 Jeep Grand Cherokee that at the time of the incident had under 65k miles but was just 1 month over the warranty period. The temperature the morning of Dec 18, 2014 was cold. I started Jeep and proceeded to reverse out of driveway and pressed brake and heard a hissing sound from under the wheel dash. After driving for maybe 15 minutes the hissing stopped. Thus, every morning the hissing would happen at first start of Jeep. On christmas day while driving on expressway the brake light comes on. I pull over to check fluids and found fluids were not leaking and at capacity. Pump my brakes and I notice I still have function. I take vehicle a day later to a local mechanic and was told they did not find a problem with vehicle brakes. On Jan 20th took Jeep to dealer and mechanic indicated issue was power brake booster.