general problems of the 2011 Jeep Grand Cherokee - part 1

Since I bought it at the dealership the car hesitates to start, I took it several times and they couldn't find the fault, they said it could be a problem with the battery so I changed it and it kept doing the same thing. Thing, they told me what the tank was. Of gasoline I took it to a NHTSA office and they told me that they would change the part, over time I had the same problem again but now a year has passed and the car no longer starts, from the beginning they have not helped me solve the problem problem. Problem problem that comes from the factory.

The horn has stopped working and it appears to be the clock spring. This is a safety hazard as it can cause the airbags to engage randomly or not engage in the case of a crash. This is an expensive repair that should not be at the expense of the owner since it is a defect in the clock spring. I am aware that there have been clock spring recalls on other models of Jeeps, but not on this one.

Car stalled x 2 with a hard right hand turn.

My alternator caught fire. Car won’t start.

This vehicle stops while driving. It happens when it comes to a stop or slow down. Will turn off. In some instances I have lost my power brakes. This has been happening since November of 2022. The dealership has replaced the recall part, the fuel pump relay. Still happens. They thought it could be low transmission fuel. No, still happened. They have driven it over 100 miles and it wouldn’t replicate for them so they say they cannot fix it because there is no check engine light on. This is a safety hazard.

I’m driving the vehicle and it will not shift out of park after putting it in park. I had to turn the car off in order to get it to shift out of park. This happened to me twice.

I was leaving home from work and my car started perfectly fine and I drove like 50ft and the car completely shut down. I tried to jump it car to car but it was draining the other car batteries so I got a tow truck to come out and it jumped the car enough to get it in neutral and then it cut off. I changed the battery and alternator and it cuts on them after about 5-10 min it completely cuts off and won’t turn back on again. Lights on the dashboard pop up too before it cuts off.

Jeep stalled out in traffic. Just died on the road.

As I am about to turn right my vehicle completely shuts off and I lose power steering, etc. Brakes work enough to stop thankfully, but vehicle is completely off almost causing a crash. I am able to start my 2011 Jeep gc right back up and go on with the engine light on. The light then shut off as I am driving. After reading multiple cases of this same issue it is apparent something needs done and a resolution needs issued. This is an extreme safety issue and needs addressed now before injury or death occurs. I love Jeep but I do not think I will be able to get another (after having 3+) if this does not get addressed. Get this fixed and addressed now.

Headrest deployed on its own. I came out to my car 1 day and my airbag was headrest was deployed.

I bought this Jeep from burkenkotter in castle rock colorado back in April and ever since it stalls on me on the highway randomly and I lose my power steering and brakes and scares the crap out of me. It’s done this over 10 times over the 5 months ive owned it.

Dash board is severely wrinkled. This could possibly interfere with the integrity of the air bags.

Keeps stalling, dies unexpectedly when the ecm fried and thus fried the alternator and the battery.

I was driving on the freeway at 50 mph with my family in the vehicle when I pressed the break pedal I realized my brakes didn't worked the pedal went all the way down to the floor with no stop at all when I pull over to the side with emergency brakes my truck started smoking from front of engine I opened the hood and it exploded in my face almost burn inside this vehicle thank god we made it out alive from the Jeep Grand Cherokee laredo.

Passenger side headrest air bag popped a few months ago smacking me in the back of the head. Didn't think much of it, couldn't reset it. Got an email about how it was available for service and dealership said there's no such thing after looking at. Seams strange the headrest airbag would just pop and mot be resettable.

On 2011-2014 Jeep Grand Cherokee has no battery icon on the cluster displaying whether it's overcharged or low charge. While I was attempting to jump-start the SUV due to a dead battery on the driveway. Another issue is the transmission once the vehicle is shifted from park to drive while parked uphill or downhill it makes a clunking sound while shifting gears.

Our Jeep continues to stall while being driven, making it very unsafe as the power steering and power assisted brakes stop working when the engine stalls. This is the subject of several recalls, most recently v62/NHTSA 19v-813 issued a year ago. What is happening to correct this dangerous fault with our Jeep. We have experienced multiple stalls since 2015 failed recall and they continue to this date, always while braking and mostly while also turning to the right.

Fuel pump relay issue; no parts have been made yet and my car keeps stalling on the road.

The alternator on my vehicle went out, there was a recall for them on the year make and model of my vehicle however my VIN was not on the list so I am unble to get it repaired.

For the last month the vehicle has stalled while driving and in some cases would not start. I recently discovered that there is a safety recall v62 fuel pump relay problem in the model. I have been told that the fix for this problem will not be available until December. I use the car daily and for long trip and fear it is a safety hazard. Chrysler recommends bring the car in for a temporary fix which is worrisome.

I have had to replace my thermostat about 6 times since I got the car in 2017. The housing breaks and it leaks causing over heating.

2011 Jeep gc overland dies while on a curve. Power steering not operating, engine not running. Will restart but happened 3 times in one week. Towed to jim doran Jeep/Chrysler in mcminnville, or, 2 wks ago. Dealer cannot diagnose or replicate. Am without a vehicle and need to drive back home to mn in 3 wks! pls help!!! had taken it to mckay's Jeep dealer in st cloud last June as display was stating service fwd. They performed an update but mssg kept appearing & had to return for more repairs. Dont have paperwork w me here in or. Cost over $2,000 for repairs. Dont know if this issue is related but display mentioned something about fwd when it died last time driven. Vehicle is unsafe to drive! only owned it for about 18 mos. Purchased from tenvoorde Ford in st cloud, mn. Came to that dealer from canada. . . . Need to know what my options are. I need a vehicle ASAP.

Started having a transmission slip in 2nd gear repair shop looked things over and said transmission fluid was a little low and I was leaking transmission fluid due ac condenser going bad. Had it replaced, no more leaking transmission fluid but transmission still acting up now. Was told it was most likely due to the leak and trans fluid getting low. After reading up I guess this is a common issue and should be recalled. Obviously these a/c condenser units are faulty. Now I have a transmission that could have been avoidable if Jeep would have let owners know about the ac condenser issue or made that a unit that has to get replaced after so many miles.

The win module to the Jeep has been messing up. The car doors will lock on their own, the windows will roll down, and now the Jeep has just decided to start on its own. At first we thought it was the key fob so we tried to get a new fob and come to find out it is not the fob cause it did the same thing with a new fob programmed to it. So the dealership told us it was the win module. There was a recall for this but for a different year make. So Jeep should fix this problem since it has a history of the problem with other models.

While driving, usually coming off the freeway going into an off ramp, my Jeep will stall locking up the wheel and creating a very dangerous situation. I need to put the car in neutral while trying to come to a stop and restart the vehicle. This happened six or ten times to me over the years but again very recently. Very dangerous at any speed but this happened three times while driving on the freeway. Need a fix before someone dies !!!! dealership said this is a recall being worked on. That's not a solution to my urgent problem!!!.

The horn is going in and out even after being replaced. It will work fine then not work at all.

Bubbling/wrinkleing/delamination of dashboard cover cause inconsistent view thru windshield because of light reflection/refraction being distorted on inside of windshield. ## #vpic# 1 - check digit (9th position) does not calculate properly; 3 - VIN corrected, error in one position (assuming check digit is correct); 14 - unable to provide information for all the characters in the VIN. #vpic#.

On an intermittent basis I have experienced problems starting my Jeep. Then, on December 25, 2019, I receive the v62 fuel pump relay recall for my Jeep, which provides as follows: our records indicate that your vehicle [1] was included in previous safety recall p54 (NHTSA 14v-530) or safety recall r09 (NHTSA 15v-115). The remedy for the previous recalls was to replace the fuel pump relay. If you had either of these recalls completed, the installed remedy relay is susceptible to silicon contamination on the relay contacts, which can cause the relay to fail. A fuel pump relay failure can result in a no-start condition or an engine stall condition if the vehicle is running. A vehicle engine stall while driving can cause a vehicle crash without prior warning. [�] the remedy for this condition is not currently available. This was of great concern. In the 1980s I was driving on the congested freeways of la when my BMW suddenly just turned off. I barely managed to coast to the breakdown lane without being rear ended. I was in terror as I had just been rear-ended a year prior while at a complete stop on the freeway. To this day I have pain in my shoulder, and two pinched nerves in my neck. So, I called the fca recall assistance center service number. Given that there is currently no remedy, and that �vehicle engine stall while driving can cause a vehicle crash without prior warning�, I was going to ask for a rental vehicle. However, the service agent insisted that I first had to take my Jeep to my local dealer to diagnose and confirm the existence of a problem. That is patently ridiculous as the problem can not exist and then, according to the recall notice, arise for the first time and �cause a vehicle crash without prior warning�. In fact, that first time could be on the way to my local dealer.

Continuing my last complaint - I go to Jeep to fix my bluetooth they tell me its $135 (which was never mentioned on the phone to me as I called to make an appointment. ) I told them I dont have that right now. They insisted I had to get my car fixed for the sun visor recall which I haven't done so they tell me it'll take 2. 5 hours . I should leave and come back so they make me get a ride with a random driver who works for them to take me somewhere and come back when finished just for them to reach back out to me within 20 minutes and tell me they had no parts they had to order it. Which pissed me off because that wasted my time money and energy when they should have checked to see if the part was there before I left the dealership. Now who knows when I'll have the time to get this recall done. This recall has been since 2015 when I bought the vehicle and they only mentioned one recall to me since I've had the car which had something to do with the breaks. Jeep dealerships need to learn how to communicate better with better service going back to my lug nuts they said they had no clue what I was talking about!.

I have had this Jeep in shop to find out that the tipm is no good the low beam headlights do not work the heater turns on and off whenever it wants and not sure what else is acting up but this is all while driving or sitting still. I have called Chrysler and filed a complaint and tried to get help as this is a 1500 dollar fix and have read that there was a class action law suit for this year against them for this in California and that those involved were given some type of supplemental help toward their repair bill.

Car randomly stalled out this morning while braking making a right hand turn. No lights or warning just notice it was off due to the power steering not responding.

A little while after a year of purchasing our Jeep Grand Cherokee the leather dashboard started rippling and DE-laminating. Since then, it has progressively gotten worse. It started on the far right corner of the passenger side but has since DE-laminated on the drivers side corner and along the center defrosting cover. Due to the dashboard being made of leather, once it DE-laminated the shrinking process began and will only get worse. This is a known issue with countless Jeeps with leather interior. I am absolutely astounded that there has not been a recall on this manufacture defect.

Purchased 5/19. Reported engine stall while driving to NHTSA. Took vehicle to dealer for brake recall. Tech said air in brake lines may have caused problem. Did not stall for a month and assumed solved. Started again in August. Very dangerous vehicle. Stalls when slowing for right hand turns and left turns crossing traffic which almost got me into a crash on a highway. Others have reported same issue and no response from manufacturer. Cannot take passengers as this is a pending disaster and is unsafe.

Vehicle is making a popping noise, when turning or hitting bump replaced sway bar end links and tie rod-unable to locate exact problem at this time. I was driving today and without warning my front wipers turned on and could not be turned off, on inspecting further all components on the starting wheel and column are not operatable-no signals, cruise, headlights, stereo-nothing. Vehicle acts like its stuck in 4x4-making other noise while turning also having issue with dash board bubbling-possible safety concern as it may interfere with air bag deployment. I have contacted Jeep with all the above concerns, to which they state they cannot help with the problems vehicle has 103k miles. I am 3rd owner.

The Jeep stalls out right after starting consistently and also will idle inconsistent when the brake or the gas is not applied while driving on a city street. Has been doing this consistently for about a year, have had into the garage multiple times with no fix, found recall from November of 2019.