Radio/tape Cd Player problems of the 2011 Jeep Grand Cherokee

Six problems related to radio/tape cd player have been reported for the 2011 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Jeep Grand Cherokee based on all problems reported for the 2011 Grand Cherokee.

1 Radio/tape Cd Player problem

Failure Date: 03/24/2020

Twice in the past two months, vehicle has completely shut down during braking, while in motion, while making a right hand turn. Lost power brakes, steering, everything. The first time it happened luckily no one was behind me. The second time, the steering wheel locked and I ended up in the median curb with two cars behind me that had to abruptly swerve to avoid me. It was a complete shut down. No power anything, radio, lights, nothing. I came to a stop after standing on the brake with all my weight! I put the car in p and it started right up after that. Very scary and unsafe, needless to say! I have since parked it but am having a really hard time with a family of 5 down to one car. I am on an email list to be notified when there is a fix, but it seems they're not in a hurry! the recall number for this fix is 19v-813. Thank you.

2 Radio/tape Cd Player problem

Failure Date: 10/27/2019

I driving getting ready to turn the corner and my Jeep just dies . The radio and everything stays on but I less power steering and brakes are hard to push and no gas. If I put it in park and try to restart it's does start without a problem . . It has done this a couples times before. . There was a time a couple months ago when I was sitting at a stop light went to go and couldn't . . And then one other time 2 weeks ago also trying to turn a corner (it's all at random when it happens no warning ) there are no warning lights on.

3 Radio/tape Cd Player problem

Failure Date: 10/16/2019

The lug nuts on the vehicle were swollen and apparently it's a known issue with Jeep I had to pay money out my own pocket to buy new lug nuts to rotate my tires which cost over $200 and when I contacted Jeep via email they said they were going to diagnose the problem and reach back to me it's been over a year now and havent heard from them I contacted them 3 more times and no response. Now I have an issue with my bluetooth being connected to my phone it keeps kicking my phone out I did a reset and hasn't worked and Jeep dealership is telling me its $135 to fix which I refuse if there is a known problem with Jeep and the radios that should be on recall as well. I have to re-pair my phone everytime I get back into my car. The bluetooth hasn't been working since may 2019 and my lug nuts had to be replaced last year August 2018. I bought this car in 2015 and the dealership told me I had 5 year warranty come to find out I had one year remaining because it started in 2011 when the car was made. Customer service sucks more and more with these dealerships not knowing a thing ! they just tell me they dont kno anything about this or that that I complain about. Ridiculous.

4 Radio/tape Cd Player problem

Failure Date: 10/30/2017

Vehicle is stalling when acclerated. Vehicle has stalled 4 times in 2 weeks. Also, volume control for radio has not been working.

5 Radio/tape Cd Player problem

Failure Date: 03/25/2017

While driving, the vehicle engine shuts off and the steering wheel locks up. Having a hemi v8 in the front makes it very difficult to steer! I have no idea when the vehicle will stall but ive ended up at a stop sign and in the middle of an intersection twice. A bit scared as to when this will happen again. The radio and headlights stay on when this happens. Ive found that putting the vehicle in neutral and pressing the start button restarts the SUV.

6 Radio/tape Cd Player problem

Failure Date: 10/08/2014

The car does not start, the ignition keeps turning over but the engine does not start, then it does not turn off so you have to sit and wait for all the lights on the panel and the radio to go off before trying to start again. If I press the start button before everything shuts down, the ignition stays on but refuses to start the engine. The dealership does not have a clue why this is happening. I know it's not only my car because I have been at the service department with others who have the same problem, there has to be a reason for this, someone at Jeep knows (I am sure).




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