Brake Disc Pads problems of the 2012 Jeep Grand Cherokee

The contact owns a 2012 Jeep Grand Cherokee. After the vehicle was serviced under NHTSA campaign number: 14v540000 (service brakes, hydraulic), the brake pedal was depressed but failed to operate. The dealer was unable to diagnose the cause of the failure. The vehicle was not repaired. Six weeks later, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the brake pads needed to be replaced. The vehicle was repaired; however, two weeks later the failure occurred. The vehicle was taken to the dealer where it was confirmed that the recall was partially performed and the brake booster needed to be replaced. The vehicle was repaired under the recall. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.

The contact owns a 2012 Jeep Grand Cherokee. The contact stated that the brake pedal traveled to the floorboard on several occasions. The vehicle was taken to the dealer, who diagnosed that the brake pads needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who diagnosed that the brake booster needed to be replaced. The dealer informed the contact that the brake booster was on back order. On another occasion, the contact stated that while driving at approximately 45 mph, the brake pedal was applied and traveled to the floorboard. The brake pedal was pumped and there was an increase in stopping distance. As a result, the contact crashed into the rear of another vehicle. A police report was filed and there were no injuries reported. The manufacturer was notified of the failure. The failure mileage was not available.

Reported a breaking problem to Jeep dealership happened on 3 occasions on the parkway, fortunately I was able to control the braking by downshifting my Jeep. Went to the dealership immediately thinking my Jeep needed brake pads. . . Which I paid to replace anyway to be on the safe side. There was a brake recall from Chrysler on 2012 Jeeps gc & also reported the breaking problem to Jeep headquarters on 2 different occasions. I was told I would receive a recall notice, my reports are on file. It's almost 2 months & I still have not received a recall notice from Chrysler I don't understand what is taking Chrysler so long to send out recall notices when a braking problem is at stake & has been reported to Chrysler & the Jeep dealership. I also checked with my dealership today ( Apr 22nd) to see if chrisler perhaps has sent the recall to them via messaging ?????????? no luck Chrysler has my VIN # & report on file, however as of today I have not received a recall notice. Does Chrysler wait until someone has an accidentbefore they send out the recall notices ??????????????.