general problems of the 2013 Jeep Grand Cherokee - part 1

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The dealer informed the contact that the battery charge was extremely low. The vehicle was not repaired. The contact stated that the failure persisted. The vehicle was taken back to the dealer, and was informed that the alternator had failed. The alternator was replaced. The contact stated that on a separate occasion, while stopped at a traffic light, the vehicle sputtered and stalled. The vehicle was pulled over to the side of the road. A tow truck arrived on the scene, and while the tow truck driver was attempting to jump-start the vehicle, sparks were coming from the battery. The tow truck driver became aware that the alternator was red hot, and the wires surrounding the alternator were burned, with a burning odor coming from the vehicle. The tow truck driver did not jumpstart the vehicle due to safety concerns. The vehicle was pushed onto the flatbed truck. The vehicle was towed to the residence and had not been driven since. The contact related the failure to NHTSA campaign number: 17v435000 (electrical system); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

Was driving on highway going 60 miles following traffic my car suddenly stalled took me a little bit to pull over, switched off the car, the car made a funny sound. Waited 5 mins and the car started again. My car is constantly stalling, doesn’t give me any warning signals and the Jeep dealership I go to cannot figure out what it is. It takes about min before my car can restart and I keep moving.

I will be going 50-65 mph down the highway and my Jeep will just die. It will die for about 10-15 seconds then start again. This is very dangerous. I have talked to multiple people that this has happened too.

- the core component that failed is the totally integrated power module (tipm). The failure was initiated by a fault in the external fuel pump relay (v62 safety recall remedy part), which caused improper power delivery. This improper power delivery subsequently damaged the fuel pump motor, requiring replacement of both components. This failure has cascaded, also disabling the circuits for the engine cooling fan (codes p0480/p0693) and exterior lighting (headlights/b1630), and the horn. I am in possession of the burnt-out fuel pump relay/fuse component. -the engine stalled while the vehicle was operating, the exact hazard the v62 recall was meant to prevent. This was followed by a catastrophic tipm breakdown, creating new, simultaneous safety risks: overheating/fire risk: the cooling fan circuit failed (p0480/p0693), causing severe engine overheating. No headlights: the headlights failed (b1630), causing total loss of visibility at night. No horn: the horn failed, eliminating the ability to warn other drivers. - yes. The initial engine stall and subsequent no-start condition (due to a blown relay fuse) were confirmed by an independent service center (monro). The cascading failures (overheating, horn, lights) and the diagnostic codes (p0480, p0693, b1630, c2201-00) were confirmed on 11/1. - the vehicle was inspected by an independent service center (monro), who returned the failed recall component to me (relay). Recommend it go to a certified Jeep dealership. It is waiting to be towed there. -the first warning was a history of intermittent starting difficulty. On 10/23, the engine stalled while operating and immediately resulted in a no-start condition. The check engine light illuminated after the subsequent failed restart attempts.

There are several recalls on Jeeps catalytic converter. I keep having on going issues with my grand Jeep cherokee 2013. This vehicle should also have a recall like the others. This isn't cheap to fix. Can someone please help me with this on going issue with the catalytic converter. Engine light keeps coming on with the same code po430.

Transmission overheating, thermostat rationality, gear ratio error in 1st, control circuit, oil leak.

In November 2022 my car was over heating and I took into carmax where I purchased vehicle about a month ago. They then said they replaced the water pump/ thermostat. My car ran fine for about a year till now Dec 2022 I started experiencing more overheating issues and have replace parts again because not under warrenty. I have know to find out its a issues with all chrisyer brands that they have overheating issues in the 3. 5 v6 engines that overheating issues occur.

The contact owns a 2013 Jeep Grand Cherokee. The contact stated while driving 10 mph, the vehicle started shuddering. The check engine warning light illuminated. The contact was able to drive to the nearby residence. The contact stated that her husband used an obd reader to diagnose the vehicle and determined that cylinder #5 was misfiring. The contact stated that her husband replaced the fuel pump relay. The contact stated that after replacing the fuel pump relay, the obd reader indicated that cylinder #7 was misfiring. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.

Vehicle sent for recall repair and service on June 12, 2023 at northland Chrysler Dodge Jeep ram, 14100 west eight mile rd, oak park, mi 48237. Vehicle serviced date release on June 19, 2023. Vehicle was serviced by nathan marghalle lic# m271087 and service advisor 1479 trevor szymanski. The service department stated that the vehicle substained a gross malfunction because of bad alternator and bad pcm in the vehicle. Service department advisor parts were repaired and fixed. The vehicle was driven home and parked next day the vehicle wouldn't start and no power to vehicle having presented same issues that was deemed repaired and fixed but isn't functioning at all. Called service dealership and no solution was given at the time of contract, then called Jeep customer service number spoke with representative about the same issues with the vehicle after service. Was advised that I would receive a solution and follow up call and no call or solution. I am without a vehicle and am still paying a note and the vehicle is undrivable.

Alternator, fuel pump, and brake booster water shield all recall parts were supposed to be repaired at the Jeep service department on June 18 entered in to service department on June 12, 2023 and ready for pick up on June 19, 2023. The service department informed me that after installing the new parts that they shutdown the pcm had to be replace. After picking vehicle up from the Jeep service department the car shut down on the freeway which it stalled in the middle of the busy freeway which could have resulted in death which is a safety concern. After vehicle was safely pushed to side of road the vehicle was towed to home. I called the dealership next morning they informed me that I would have to repay for another tow back to the dealership to see what the problem was but I had to wait for an open appointment for this service so waited and finally the service department stated that I could send the vehicle back to service now on July 05, 2023 after week of calling and not getting an appointment. As indicated on the receipt from the Jeep service department on June 19, 2023 the vehicle failed because of recall parts failing. Now the second time the vehicle is in service the Jeep service department indicated that the recall parts failed again and now they don’t know what’s wrong with the vehicle at this point and they are trying to find remedies such as making me pay for a new tipm that was damaged from the burnt out recall parts after being fixed. The vehicle is still not operational and no loaner vehicle was offered to me since this is my second time experiencing the same issues from the recalls that supposed to have been fixed which can put me and my family in danger without a proper solution or remedy.

Vehicle has stalled over twenty times, whether driving on the highway over 60 mph or driving locally within 20 mph. Initially stalled December 25, 2022 while driving home on christmas day with my entire family, driving full speed on the highway. I felt the stall and pulled over as quickly as I could. Attempted to restart several times and engine would crank but not start until after 5-7 attempts and several minutes. Since then I continue to experience the same stalling and attempts to restart vehicle. Took to service center multiple times and they are unable to determine the issue. Fuel pump relay was changed twice by the dealership. I had to pay $1500 one time as they said the cost was not covered, which is ridiculous since the problem reoccurred many times after that. Most recently, fast forward to almost 1. 5 years later and the issue is still occurring. Now it stalled and appears to be rolling back when in drive until I shift the gear to park and move the gear several times. It has been losing traction and power. I really need someone to determine a resolution to the issue as this is a severe safety issue and I am very concerned about driving it.

Prior to bringing our Grand Cherokee (gc) to the dealer to fix the apply the fix for the fuel pump relay recall, the gc stalled once every one or two months. After dealer applied the solution to the fuel pump relay recall, gc stalls almost daily and sometimes more than once daily. Usually, the gc starts just fine. During the first drive of the day, as we take our foot off the gas, the gc stalls. This is dangerous and life-threatening because the stall has occurred on busy streets and on the highway. Attachment: I took a look a the external relay that the dealer installed. I'm suspicious about the relay. I looked the relay part number online and found that the relay was commonly used for another application and not for fuel pumps. Please check the relay part number in the attachment and verify that this is the correct relay for this fuel pump relay recall.

During repair of thermostat, I was told my oil filter housing was cracked and leaking oil. The mechanic said this was a common problem with the v6 engine in Jeeps because the housing is made of plastic and sits on top of the engine where heat breaks down the plastic. Upon searching the web I found numerous instances of this complaint on various websites. I don't have oil dripping on the ground , but I worry where the oil is running to for instance a hot exhaust pipe. This repair is quite extensive from what I've read and at one point there was an issue getting the replacement part because of the number of failures of this housing. I'm guessing this was a cost cutting effort by Chrysler that's going to cost consumers in the end.

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle started to shake with an abnormal knocking sound coming from the driver’s and passenger’s side of the vehicle. There was no warning light illuminated. The vehicle was towed to an independent mechanic but was not yet diagnosed. The dealer was not made aware of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 187,546.

The contact's mother owns a 2013 Jeep Grand Cherokee. The contact stated that while her mother was driving at 50 mph, the vehicle stalled. The vehicle was taken to an independent mechanic, but the mechanic was unable to duplicate the failure. In addition, the failure recurred and the stuck throttle body warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

There is a big hole on top of the back wheel passenger side, like you can see inside my car, one of your worker crushed into my car while it was parked.

Radiator, hoses, coolant issues.

Yes the Jeep developed a stall while going down the highway then would crank and run for 3 or seconds and die again and that’s all it would do. Check engine light comes on as well as the lighting bolt on dash. I believe the fuel pump is part of the problem seeing how at a qt tank of gas it will die and only run when more gas is added but also the body control module cause it keeps throwing diff codes after I fix the issues. As well as the way it cranks n dies like security issue. This is very common for Jeeps everywhere.

The vehicle (2013 gc trailhawk ) engine stalls while driving. The electrical remains on but engine oil error comes on and I can feel there is missing as if engine is not getting enough fuel, there is no power when you accelerate and the engine stalls. My safety is put in risk because this happens while driving on the highway and normal streets. I have taken it to my Jeep dealer (john hughes, perth, australia ) and they too claimed to have never heard of this issue. Fuel pump relay was already repalced some time back. The issue continues and they claim they cannot figure out the problem. The engine will re-start after about 10 minutes powered off and drives fine until the next time it stalls, which has become more frequent. There is no warning when the engine will stall, it just stops running. This problem has been going on now for over six months for me with the stalling becoming more frequent. - perth, wa, austalia this has happened 5 times now in the last 6 months.

The vehicle engine stalls while driving. The electrical remains on, however the engine stalls. My safety is put in risk because this happens while driving on the highway and normal streets. I have taken it to the dealer (glendale Chrysler Jeep Dodge ram 10070 manchester road, st. Louis, mo. 63122 (3140 965-5100) they claimed to have never heard of this issue, but informed me there was a recall on the fuel pump relay. They replaced, however the issue continues and they claim they cannot figure out the problem. I did receive a letter from fca-fiat Chrysler automobiles regarding the recal-p54(nhtsa14v-530) or safety recall r09 (NHTSA 15v-115). The engine will re-start after about 15 minutes and drives fine until the next time it stalls, which has become more frequent. There is no warning when the engine will stall, it just stops running. This problem has been going on now for over a year with the stalling becoming more frequent.

Went into dealership to address fuel pump recall v62. 3rd instance since 2013. Car would not start at pickup after recall was performed. Still same issue with fuel pump relay failure that results in a no-start condition if not running. Dealership rechecked work performed and started car after multiple starts. On the drive home car stalled in right hand turn at 30mph or less.

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while her husband was driving there was abnormal odor detected. There were no warning lights illuminated. The contact stated that while the vehicle was parked and unattended there was smoke coming from the passenger’s side rear door. The sun visor and roof were on fire. The fire department was called out to extinguish the fire. There were no reported injuries. A police report was not filed. The vehicle was towed to the local dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.

Had a recall v62 performed on Feb 1, 2021. Prior to that date for the last 14 months, I had zero problems. Now auto shuts off when placed in gear and on one occasion started remotely and the engine would not come on normal mode to drive. After a few tries vehicle started and was able to drive.

Jeep and fca refuse to fix the fuel pump relay on my Jeep. They claim they only get one part per month and cannot fix my Jeep. I have called 5 different Jeep dealerships and fca us corporate office and was told the same thing. How is this legal? they won't even tell me the name of the part so I can replace it myself. I have been trying ti get it replaced for half a year.

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called island auto group (1580 hylan blvd, staten island, NY 10305, (718)979-0934 where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 55,000. Parts distribution disconnect.

My complaint is regarding NHTSA recall v62/NHTSA 19v-813 for my 2013 Jeep Grand Cherokee. The issue is that the recall has been in effect for over a year and there is still no fix. My vehicle has cut off while driving on the interstate and now does not start at all. I have a car that I cannot drive, fix, or sell due to no fault of my own. My only desire is a replacement vehicle or at least a refund of the current value. We contacted the Jeep customer service hotline and their response is that the cost would be too great to the company. These vehicles are dangerous and the fact that there's still no fix should be very troubling. No one should be driving a vehicle that is known to cut off at anytime. Please modify this recall to order a replacement or refund from Jeep. It's genuinely the only safe thing to do. Thank you.

Tl-the contact owned a 2013 Jeep Grand Cherokee. The contact state that while driving at 60 mph in cruise control without warning, while approaching ramp the contact depressed the brake padel which failed to engaged. The contact managed to veer to the shoulder of the road. While his foot was on the brake pedal, the contact slams the gear in park as the vehicle failed to disengaged. The engine was running. The fire department was contacted. Oder was coming from the engine. No flames. The fire department placed the vehicle in neutral and shut the engine off. No sustained. No medical attention contacted. The vehicle was towed 9600 old seward hwy, anchorage, ak 99515lithia Chrysler Dodge Jeep ram fiat of south anchorage where it was diagnosed and determined that the cruise control failed but because of the failure caused damaged to the engine. The vehicle was not repaired. The manufacture contacted and informed the contact to take the vehicle back to the dealer for repairs to be done. The failure mileage was approximately 79,307. Ck.

Tl the contact owns a 2013 Jeep Grand Cherokee. The contact stated that while driving 15 mph, the vehicle failed to drive properly. There was no warning light illuminated. The vehicle was taken to airpark Dodge Chrysler Jeep (7801 e frank lloyd wright blvd, scottsdale, az 85260) to be diagnosed however, the mechanic was unable to duplicate the failure or retrieve a fault code. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the same dealer and the contact was informed that the part was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 75,215. VIN tool confirms parts not available.

The engine oil cooler deteriorates and brake leaving you stranded on a poodle of oil and water without any notice whatsoever other than a great superheating condition that will lead to complete motor failure and possible fire while on the highway while on my way to bringing my grandkids to school.

Tl-the contact owns a 2013 Jeep Grand Cherokee. The contact stated while driving 35 mph on the highway the vehicle began to slow down independently without warning. However, the engine light illuminated. The contact stated she pulled to the side of the road and restart the vehicle and drove to her residence. The contact stated she took the vehicle windward Dodge Chrysler Jeep(46-177 kahuhipa st, kaneohe, hi 96744) where the vehicle was diagnosed with several issues. The manufacturer was not notified of the failure. The failure mileage was 93,000. Lj.

Tl the contact owns a 2013 Jeep Grand Cherokee. The contact stated that the vehicle failed to start when attempting to drive. Also, the epc warning indicator illuminated and the electronic throttle failed. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The VIN was included in NHTSA campaign number: 19v813000 (electrical system). The manufacturer was not made aware of the failures. The failure mileage was 72,000.

Every morning when I start my vehicle to go to work. I need to crank it over and over again until at some point it starts. I went for service for recalls in my vehicle in September 2019. I was told the part was not available for the fuel pump relay recall, r09. Even though the appointment was set with the parts in stock. I never received a call back and now I am experiencing this inconvenience everyday.

I pulled out of my driveway, turned the corner and my Jeep completely shut down as I was driving. The message that came up told me to service my 4 wheel drive and every light on my dash lit up like a christmas tree. It would not start or do anything. Had to have it towed back to my house and am now having to tow it to a dealer.

Tl-the contact owns a 2017 Jeep Grand Cherokee laredo. The contact stated that they park their vehicle in their driveway. They came out the next day and the engine was dead. The battery warning light illuminated. The vehicle was taken to bob mariano 146 manchester st, concord, nh 03301 (603) 556-8616 where the vehicle was diagnosed. The vehicle needed a new alternator and battery. The vehicle failed to start up. The mechanics had to order a new pcm. The manufacturer was made aware of the failure. They provided no assistance. The failure mileage was 118,000. Jw.

The damages directly caused by the alternator recall directly related to my 2013 Jeep Grand Cherokee are being declined to be covered by dealership in a vacaville California. They are wanting to charge me $1000 for damages to my vehicle that were caused by alternator issue.