Water Pump problems of the 2013 Jeep Grand Cherokee

My 2013 Jeep Grand Cherokee started making a ticking noise the second time the default water pump was replaced 4 years ago in recall warranty and has made an audible ticking noise since then. Despite multiple complaints to two dealerships, in anniston, al and foley, al, I have been told the ticking was normal for the hemi 5. 7l engine. Three weeks ago, I took a Jeep for a routine oil change and the technician wrote on my multi-point inspection paperwork �noticed an audible ticking�. This technician has told me twice previously that this was normal and failed to mention to me personally while in the dealership. I only noticed he wrote it on my paperwork after I had left. I called and requested to speak with the technique concerning the ticking and I was told I would receive a call back and to this moment have never received a call. After researching online, I see this is a very common issue with the hemi 5. 7l engine however, Chrysler has failed to issue a recall to correct the default engines. The ticking speeds up when accelerating the vehicle. The vehicle has stalled two in the last two days. Once, in the driveway after the vehicle had be started and running for approximately three minutes. The second time, while driving down a busy highway and slowing for a car to turn ahead of me. I luckily was able to veer off the road to prevent an accident. Following this, my fcw turned off without warning and will not allow me to turn back on. Currently, my vehicle has an open recall to, again, replace the faulty fuel pump relay switch which has already been replaced three prior times, once by the Jeep dealership and twice by a private technician. This recall was issued a year ago and still does not have a remedy per the dealership. I travel frequently, at times 300 miles per day. My child travels with me and I fear the vehicle will fail while driving on a highway or interstate.

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the temperature gauge lever on the instrument panel was high for the water pump. The warning light kept randomly illuminating. The dealer was notified of the failure, scheduled an appointment, and later stated that the part was on back order. There were 1,700 parts that were not received so the contact was placed on a waiting list. The contact was unable to determine when the part would be supplied to the dealer for months and when the vehicle would be repaired. The manufacturer was notified. The failure mileage was not available.