general problems of the 2014 Jeep Grand Cherokee - part 1

218 problems related to service brakes have been reported for the 2014 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2014 Jeep Grand Cherokee based on all problems reported for the 2014 Grand Cherokee.

1 Service Brakes problem

Failure Date: 01/21/2025

While on highway, wipers, lights and horn began on their own. Then car shifted to neutral and brakes failed. I was going 70 miles per hour. I was able to get off the highway and have the car inspected by a licensed mechanic. It is the electrical computer or tipm. The car is unable to start. This issue is a very dangerous safety issue.

2 Service Brakes problem

Failure Date: 10/28/2024

My car didn’t move I would put drive and it would park and I would try driving and it didn’t move then it would move and stop again.

3 Service Brakes problem

Failure Date: 08/07/2023

While approaching a intersection, the vehicles engine stalled. The vehicle shifted itself into neutral. The loss of power in neutral resulted in a loss of power steering and power braking. The vehicle had diminished controls in traffic with 3 occupants. (2 adults, 1 infant. ) vehicle was stopped using emergency brake in turn lane. Local police were required to use push bar to move vehicle due to blocking traffic. No warning or lights on dash prior to failure. Vehicle pushed to dealership. Dealership diagnosed part failure consistent with open recall. No solution from manufacturer.

4 Service Brakes problem

Failure Date: 02/01/2023

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving approximately 80 mph, the rear passenger’s side tire detached from the vehicle. The contact stated that the abs warning light was illuminated. The contact was able to cruise to the side of the road. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that due to corrosion, the brake assembly and the drive axle housing needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 134,505.

5 Service Brakes problem

Failure Date: 11/01/2022

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while reversing the vehicle in her residence, the vehicle hit a tree. The contact stated after she shifted gears to drive, she lost control of the vehicle, which cause the vehicle to crash into a metal gate and into a brick wall. The contact stated she did depress the brake pedal but failed to stop the vehicle. The contact stated no warning light was illuminated and the air bags did not deploy. The contact sustained bruises on her left arm and left leg from hitting the steering wheel. The contact did not seek medical attention. A police report was not filed since it was her residence. The vehicle was not drivable. The contact called the insurance company and had the vehicle towed to a towing lot. The insurance company has not assessed the vehicle. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000. The VIN was not available.

6 Service Brakes problem

Failure Date: 06/24/2022

The breaka locked up and I went to go around so I wouldnt hit the person in front of me. When I did the front axle cv joint totally snapped off the passenger side that hold the tire on. And I couldnt steer or anything.

7 Service Brakes problem

Failure Date: 06/24/2022

It increased speed, then tried to break and the breaks locked up, then I tried to move to not hit the car in front of me and the whole front passenger side control arm snapped off causing me to loose a tire.

8 Service Brakes problem

Failure Date: 04/22/2022

I've been experiencing an issue with the brakes on the vehicle not operating properly since 2022. The vehicle does not brake normally, and the brake pedal must be pressed completely down to the floor, or pumped repeatedly before the vehicle begins to slow, and when it does slow, the brakes are less than responsive. There have been several instances where despite allowing extra stopping distance and pressing the brakes all the way to the floor, the vehicle does not stop normally, and I've come dangerously close to being involved in a collision as a result. I've reported these issues to Jeep in the past when the vehicle was there for service, but it was not adequately evaluated. I replaced both front and rear brake pads and rotors, only to have the issue continue. On 6/27/23 when my vehicle was in the body shop for unrelated repairs, the body shop conducted a brake diagnosis and confirmed the stiff break pedal when attempting to brake. They verified the appropriate vacuum at brake booster and vacuum sensor, and disconnected the brake booster sensor and smoke tested the brake booster to find smoke leaking into the main cabin area. They recommended replacing the brake booster assembly with water shed per TSB, and re-checking. They noted that the vacuum brake booster has failed, and TSB is available in regards to installing water shield with new brake booster, under safety recall t59/NHTSA 17v-572. Once body work was completed, we took the vehicle to perkins Jeep for the open recalls and requested repair of the brake booster, but were told this isn't a Jeep problem, and that it should have been taken care of at the body shop under insurance-- even though this brake issue was pre-existing to the body damage to the vehicle. Jeep states they do not have the oem parts to repair this issue and other open recalls at this time, and there is a waiting list.

9 Service Brakes problem

Failure Date: 03/29/2022

Vehicle lost braking ability intermittently. Had to drive off the road to stop the vehicle without hitting something. Brake light came on the dash but then went off and brakes worked as normal. This has happened several times now. All randomly.

10 Service Brakes problem

Failure Date: 03/04/2022

Emergency brake engages while driving.

11 Service Brakes problem

Failure Date: 10/14/2021

A complete loss of all electrical and engine power simultaneously, on the freeway during a rainstorm without any warning. All systems including power steering, tail lights, door locks, a completely dark instrument panel, engine stopped running. I feared for my life, it’s very scary, it happened with no warning on a freeway during a rain storm!.

12 Service Brakes problem

Failure Date: 01/15/2021

Several times I have put my vehicle in park and it has started rolling back. Once it was in park, the driver exited the vehicle, and after a minute the vehicle began rolling. Yes it was in park as indicated on the dashboard. I hadn't put the parking break on as I had just stopped the vehicle and wasn't planning on staying parked. We were in my driveway with a very slight incline. All times (4 so far) I had to put my foot on the break to stop the vehicle. Once my daughter was in the car and jumped over to save her life by putting her foot on the break as it would've went over the side of a hill. With a quick search it appears several other people have experienced the same with brand new 2014 Jeep Grand Cherokee.

13 Service Brakes problem

Failure Date: 12/23/2020

On 12/23/2020 at 6:00am I was driving on long point road when the vehicle completely shutdown - all electrical, engine, lights, breaks, etc. I was driving at approx. 30mph heading towards a round-about when everything shutdown. The loss of power resulted in not being able to slow down. Luckily there weren't any cars in the round-about when I entered. However, it was a rather tight round-about and was not able to make the turn and I went over the curb and drove straight through the middle of the round-about. . The car restarted after about 3 seconds and the check engine light came on. Once the car restarted, acceleration was extremely limited. I continued to proceeded down long point road until I could pull off. About 1-2 minutes after the first power failure, another power failure/complete shut down occurred. The second power shutdown lasted about 5-7 seconds and turned back on. I immediately pulled off and shut the car off and let it sit for several minutes. When I restarted it, the check engine light was on, but went off after several hours. It's worth noting, I just received the ecodeisel software updated (I think v7). This update was performed on 12/21/20.

14 Service Brakes problem

Failure Date: 08/10/2020

Vehicle completely shuts off while driving! while driving on a highway and down a mountain, also when driving on a local street after it had been in dealership for repairs. Is currently again at dealer service and they have said it needs a new computer. This a very frightening and dangerous experience.

15 Service Brakes problem

Failure Date: 02/04/2020

Tl-the contact wife owns a 2014 Jeep Grand Cherokee. The vehicle failed to stop when the brake pedal was depressed. The vehicle brake pedal traveled all the way down to the floor no cosequence. The vehihicle eventually stopped the contacs wife was traveling approximately 25 mph, when attempted to stop, the nrake pedal traveled all the way down to the floor. No warning indicators illuminated. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 61,000. Bp.

16 Service Brakes problem

Failure Date: 12/02/2019

Vehicle equipped with forward collision warning (fcw) has inadvertently applied the brakes, slowing the vehicle down, with no vehicle or obstruction ahead. This has occurred multiple times and more frequently sounds the I-brake alert with no vehicle or obstructions ahead. The risk potential to lose control or be rear ended is high. This has occurred while driving at 30mph on a street and 60mph while on a highway. The Jeep dealer has been unable to determine any causes or fixes throughout the last year. The safe noted 12/2/19 is the last time the braking has occurred but has been occurring since 2018.

17 Service Brakes problem

Failure Date: 11/30/2019

Electrical stops working, software malfunctions of computer. Shuts off or shows service for 911 phone. Power steering doesn't work and brakes are hard and flutter.

18 Service Brakes problem

Failure Date: 11/01/2019

Tl-the contact owns a 2014 grand Jeep cherokee. The contact stated that while driving at 55 mph the vehicle shifted into neutral gear with no acceleration. The contact pulled over and could not restart the vehicle. The contact received the help of someone in disconnecting and reconnecting the battery and the vehicle was able to shift back into the parked position and restart. The contact was able to proceed on to the destination. The vehicle initially would only go 30 mph but then drove normally. This occured after a recent visit to the dealer garden city Jeep Chrysler Dodge ram 283 n franklin st, hempstead, NY 11550 (516) 336-4712 because the traction control light had been illuminating. The vehicle had been braking on it's own. And was pulling to the right. The contact refused to pay for the diagnostic fee to test for the issue. The vehicle is currently unrepaired. The failure mileage was 84,000. Tf.

19 Service Brakes problem

Failure Date: 10/17/2019

I left my place of work and when I went to use my brakes they didn't fully work. I barely got stopped in time to avoid oncoming traffic. The sputtered as I pressed the brake down. I got it looked at and they changed the brake booster. All was well after that. The picture attached is was I bought to fix my car.

20 Service Brakes problem

Failure Date: 10/14/2019

I have a acc / fcw unavailable message that deactivates my auto breaking system to prevent a collision. This error message may relate to the orc module that may control other safety devices in the vehicle such as the air bags. This deactivation occurs while the vehicle is in motion city street and on the highway.

21 Service Brakes problem

Failure Date: 10/13/2019

My 2014 Jeep Grand Cherokee overland is slamming on breaks and blinks a red light saying brake with nothing on the road! this is the second camera/ collision detection system it has occurred on, dealership can't find anything wrong please help before this kills my family! I found that there was already a big investigation on this in 2016 but didn't involve a recall, I am worried for my safety. Jeep wants me to drive the car and track it with a device that records my driving patterns. I don't see how this is going to help them identify the issues with their fcw ( forward collision warning system) https://apnews. Com/d60d7185ec0e4b53a666e32b77b8039a this acrticle above describes exactly what I am having occur.

22 Service Brakes problem

Failure Date: 08/21/2019

Vehicle experiences random illumination of multiple instrument cluster warning lights, loss of cluster illumination, loss of speed display, and loss of abs and esc system functions. Sometimes vehicle shifts into 3rd gear, and does not respond to shift commands. This occurs randomly, sometimes right after start-up, sometimes after a few minutes of driving.

23 Service Brakes problem

Failure Date: 04/21/2019

N58 my Jeep did something weird on 4/21/2019 dash lights came on like abs and traction control light was on in the dash but the push button light down below the heat buttons was also on. Also service 4 wheel drive was flashing on the dash along with the selector wheel on the left of the dash screen went to terrain mode all by it self. Also on the screen it chimed 4 wheel drive unavailable. I was in drive and driving straight.

24 Service Brakes problem

Failure Date: 04/03/2019

The car was rolled away from the drive way when park at night few times already .

25 Service Brakes problem

Failure Date: 02/17/2019

Tl- the contact owns a 2014 Jeep Grand Cherokee limited. The contact stated that while driving out of the parking lot, the vehicle shut off. The insufficient battery charge light illuminated. The failure recurred. The vehicle was towed to the ron carter Chrysler Jeep Dodge ram of league city dealer (281-668-5383, located at 3535 gulf fwy, dickinson, TX 77539) where it was stated that there were three recalls (NHTSA campaign numbers: 17v435000 (electrical system), 17v572000 (service brakes, service brakes, hydraulic) and 18v332000 ( electrical system, vehicle speed control) the vehicle was kept at the shop for the recall repairs. The contact stated that four days later, the technician did not complete the repairs, stating that the gear was stuck in park. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 83,000. Parts distribution disconnect for the three recalls. Fe.

26 Service Brakes problem

Failure Date: 11/10/2018

The brakes on our Grand Cherokee stopped working while in a parking garage. After getting the car towed back home the dealership said it was a failed brake booster. The issue I have with that is I had taken it in for the recall earlier in the year and it was supposedly taken care of. Either their interim fix did not work or they did not do anything when I took it in the first time. We were fortunate no one was hurt.

27 Service Brakes problem

Failure Date: 08/17/2018

Collision detection initiates randomly with no hazards at interstate speeds (70 mph). Applies brakes and warning. This has happened in traffic and has nearly resulted in a rear impact collision on multiple ocassions.

28 Service Brakes problem

Failure Date: 08/06/2018

1 week after the dealership added the water shield to the brakes as required by the recall the brakes stopped working the first time you used them after starting the vehicle. We took it back and we're told it had nothing to do with the recall and the ebt pump needed replacing for $750. We took it to a different mechanic and found that the brake boosters were corroded and the ebt pump was fine. Corroded brake boosters is exactly what the recall was intended to prevent and we should not have had to pay for the work.

29 Service Brakes problem

Failure Date: 05/10/2018

Driving on bridge, preparing to turn right on the I 15 highway in barstow all lights flashing on info panel . Jeep began to power surge up and down windshield wiper came on radio went off, power steering became hard to control no brakes, came to rolling stop at chevron gas lot lenwood road . Jeep did not restart . Dead ! very scary and dangerous situation. Could have had a serious accident with a commercial truck. Truck honked at me because I cut him off trying to get to a safe stoping location. My wife was with me and she believed we were going to die she said. I'm go inn to get rid of this Jeep. I no longer feel safe driving this vehicle. . My wife just read on the internet there are 12 recalls on the 2014 Jeep Grand Cherokee.

30 Service Brakes problem

Failure Date: 04/05/2018

Tl-the contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at 10 mph the brake pedal was applied but failed to respond and the pedal depressed to the floor. The vehicle slid and crashed into the passenger's side corner panel of a 2009 Chevrolet truck. The passenger's side corner panel was scratched. There were no warning lights illuminated. There were no injuries or fire due to the crash. The air bags did not deploy. A police report was filed. The vehicle was taken to a independent mechanic where informed that the brakes, senor and alternator needed to be replaced and the repairs were completed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue and opened case number 33977852 and informed the contact that they will not repair the vehicle due to the vehicle being taken to a independent mechanic. The failure mileage was approximately 39,000. Ap.

31 Service Brakes problem

Failure Date: 04/01/2018

In the process of parking at my sister's home, I took my foot off the accelerator and started to brake. The car did not slow down. I continued to brake, but the car kept going forward with increasing speed. I was able to steer and not hit parked cars, but went into the lawn hitting a set of contractor's scaffolding sending them flying into their house and patio. The car finally stopped on top of their well head, destroying the well cover as well as the protective pipe for the well head. Further internal damage was done to their well, as there was no running water in the house. A tow truck had to come to lift the car off the well head to avoid any further damage. I had been using the cruise control earlier in our trip, but it was not active at the time.

32 Service Brakes problem

Failure Date: 02/01/2018

Tl the contact owns a 2014 Jeep Grand Cherokee. The contact stated that the vehicle was slow to pick up speed when the accelerator pedal was depressed. Also, the vehicle was difficult to start. The battery was inspected by the contact and the driver, but the cause of the failure was undetermined. The vehicle was taken to the dealer (michiana Chrysler Dodge Jeep ram fiat, 120 w mckinley Ave, mishawaka, in 46545, (574) 254-2010) where it was diagnosed that the abs module prematurely melted and needed to be replaced. The dealer was unable to verify the cause of the failure and indicated that further diagnostic testing was required. The manufacturer issued three recalls on the brakes and five recalls for the electrical system. The failure was reported to the manufacturer to determine if they could determine the cause of the failure. The failure mileage was not available.

33 Service Brakes problem

Failure Date: 01/27/2018

Brake booster in vehicle is prone to fail. Failure of brake booster component leads to total failure of the whole braking system. This can lead to unexpected accidents. My vehicle has been experiencing a squeak coming from the brake pedal when pressure is applied to the brakes. Brought it in to the dealership and they told me that the brake booster needs replacing. They told me that failure to replace part can lead to major safety issues.

34 Service Brakes problem

Failure Date: 01/12/2018

Recall on Jeep alternator and brake booster water shield. My complaint is the length of time in getting the parts. The alternator went out and it has been sitting at the dealership for 11 days now and parts are still not released from Chrysler. They will not give me a rental. What is a person to do? except pay 800$ and then fight Chrysler to get my money back.

35 Service Brakes problem

Failure Date: 11/27/2017

The contact owns a 2014 Jeep Grand Cherokee. The contact stated received notification of NHTSA campaign number: 17v572000 (service brakes). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (sherman Dodge Chrysler Jeep ram, 7601 skokie blvd, skokie, IL 60077, (866) 650-8000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available.



Safety Ratings of Grand Cherokee Cars
Fuel Economy of Grand Cherokee Vehicles
Grand Cherokee Service Bulletins
Grand Cherokee Safety Recalls
Grand Cherokee Defect Investigations